COOKIES - Ann Arbor
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Customer Reviews
This was my second visit awesome service and awesome products and the great interaction with Mel she was very insightful and knew what she was talking about when it came to the product. Along with that beautiful smile you guys have a great employee.
This place is amazing! Definitely coming back!
Christian is chill and knowledgeable, earned my respect for sure
Sunday | 9:00AM - 9:00PM |
Monday | 9:00AM - 9:00PM |
Tuesday | 9:00AM - 9:00PM |
Wednesday | 9:00AM - 9:00PM |
Thursday | 9:00AM - 9:00PM |
Friday | 9:00AM - 9:00PM |
Saturday | 9:00AM - 9:00PM |
235 Reviews
This was my second visit awesome service and awesome products and the great interaction with Mel she was very insightful and knew what she was talking about when it came to the product. Along with that beautiful smile you guys have a great employee.
This place is amazing! Definitely coming back!
Christian is chill and knowledgeable, earned my respect for sure
ASHLEY IS MY DAWGG!! HELPED ME 100000% THE DAY BEFORE 420.. HER ENERGY IS AMAZING! LOVE FROM NY ?? ??
He's a great worker very honest told me he doesn't kno to much about concentrates but still pushed me the right direction towards a good product and saving my money also point me to 1 of his favorite strains of flower the Georgia pie ?? wich was very tasty and worth the money ?? I spent will definitely continue to shop there after the
Brookelynn was my product specialist and they were great! Super helpful and knowledgeable, very kind and they had great energy. I felt like they really listened to what I was looking for and was able to suggest multiple options that would work for my needs. 10 out of 10 experience.
Extremely friendly and helpful
Plenty of fabricated reviews on here. Got nothing but overpriced regs in that designer dispensary.
Troy, very chill person can help you find what your looking for he knows about all the products and is quick with helping you out. Will be back to visit everytime I need some fire
Carlton was a 5. I enjoyed my experience at the new Cookies store because of him. He was very professional and had a good attitude. He had good knowledge of the product . Like I said Carlton is a 5. Thanks young man ????????
Great experience. Amazing True North Collective selection
Thanks for the easy transaction. The front desk was awesome and Christian was very helpful. Keep up the good work ????
Friendly and knowledgeable staff! David was awesome!
Carlton and Katie are top tier product specialists. I walked in to buy cookies, thinking it was a bakery, but walked out with Kobe OG and some Sour Diesel that got me feeling RIGHT. Will be back again.
David was super friendly and helpful. The shop is slick and brightly lit. Great experience!
Brooklyn was adorable! Ask for her ??
Katie is awesome!!!
Brookelynn made it a great experience and had some awesome recommendations.
Nice atmosphere, reasonable prices for the flower quality. Great prerolls! Hannah was an awesome clerk. Will be revisiting soon!
Mel was very helpful, knowledgeable, and friendly. She convinced me to buy her favorite strain, Red Velvet, and I'm excited to try it. She is very pretty as well. I wanted to get her number, but I kept it business. Mel if u see this, hmu on Instagram @blac.god.almighty
Place is awesome! Mel was super cool and helpful, made the experience very good. Good variety as well as quality, prices are mad decent as well. Thanks guys???? -Gabriel
Everyone was super nice and helpful. Especially Troy!
I had a fantastic shopping experience at Cookies.
Troy was rvery helpful with selecting products for specific issues and just an overall pleasant person. Great experience, selection, and prices!!
Katie was very helpful finding us just what we wanted
Awesome
I get what they were trying to do but the marketing for this place is really misleading. Sad to see it's just another dispensary rather than a bakery.
I love their Cookies
Troy was great help . Everybody in store were pleasant
Katie was honestly beyond sweet and made the experience very welcoming!
Brooklyn was an awesome helper! She really directed us to something really enjoyable. We tried Hype for the first time off her recommendation and are completely satisfied with it. We live an hour away but would travel back to that location because of the wonderful experience we had. Way to go Brooklyn!
Went to this place at 8:40 for a pickup order, they texted and said my order was ready for pickup, only to be greeted by a locked door and someone saying they were closed (when the door says they close at 9)... First and last time going there.
I enjoyed this experience. They had some great deals. Staff has A1 customer service. I will definitely be back.
Thanks, Carlton! Excellent service!
Went there at 8:40pm to be turned away because they were closed when it clearly says 9 pm is closing. That was going to be my first visit and will definitely be my last. Rude...I would give zero if I could... If I were you guys I would take my business to arborside am sure it's better product and closes when it says it closes
Awesome Experience Great Shop & Customer Experience Was 10 Stars Much Love Carlton & Dan
Heavyweight Heads and Gage Products! Atmosphere is always up and bud tenders know their products.
One of my best experiences in a dispensary! Very clean and organized. Customer service by Fiji was top notch!
Brookelynn was very helpful and knew the product very well!
Jazmine was very nice and super helpful with everything I needed!
My experience was great good music in background and it was an jazmine gave me fast customer service, an they had everything I was looking. I will definitely be referring my friends to this store
Nothing but love when I come into the store
Listen if your the type of person who likes to come go dispensaries and get the same exact thing every time you shop , this is not the place for you !!!!!!! Once they're out of something, you'll never see it again !!!! they ran out of alot of flower strands a few days after grand opening and just refuse to restock . It's been almost
Troy helped out a lot and it’s just an all around good place
Man, what can I say ? Very pleasant experience at Cookies,and my bud tender he was great, super knowledgeable on all products. He went above and beyond and I purchased my 1st merse lol for me that was a tough sell!0
Very knowledgeable personnel and willing to provide service ??. Quite outstanding and helpful. Looking forward to my next experience hoping Mel P. to be my bud tender.
Katie was very knowledgeable and definitely knows the products! And she was cute loved her hair!
Excellent service and knowledgeable
Always a pleasant experience. 10/10 highly recommend!
Really good assortment of carts and edibles.
Fiji is legendary
Tyson was awesome, super chill and knew all the best flavors
Was taken care of by Daniel was super informative and super kind definitely had a great experience!
Shout out Tyshon he helped me get the best deal wonderful experience
Jazmine was a great assistance during my visit! Quick and easy process.
Great service and had decent ounces at decent prices for deals of the week.
Shout out to christian for the knowledge and help ??
Best place in AA. All rec, lots of parking, the best staff anywhere and awesome merch. The best merch but of course it is - my kid says a famous rapper funded it. They have a Gary Payton Glove strain; thats all the street cred i needed to see. Great selection on the product, great prices, great service. Watch out for the support
Brooke always having the great suggestions! Loving this granddaddy Pluto cart and the CBN Petra mints!
Everyone was super friendly and Carlton was super helpful when picking out strains. They also had killer deals! Will definitely be back (:
First time at the Ann Arbor location. Excellent staff and awesome customer service. Brooklynn was a great help.
Liv was the GREATEST!!! We caught a instant vibe and this Lemon Berry recommended by Liv????????????
Troy is a legend and very knowledgeable. This place is like the Apple store of weed!
Brooklyn was amazing. They were extremely helpful and was able to pick out some top tier gummies for my ride home. Cant wait to visit again.
Troy was absolutely awesome! I came with a group and we were ordering so much and he was amazing, super patient, and had great recommendations! We can’t wait to visit again!
Great time people in there are nice good ?? deals nice flower
All of the staff were extremely helpful and kind, especially Fiji who was helping us throughout. Most seamless experience I have had and Fiji had us in and out in no time and was a great person to be around. I will definitely be back to this location every single time.
Clean and pleasant atmosphere, friendly staff, will definitely be back!! ??
So far sooooooooo good The Budtender was a sweetheart Really friendly Easy to talk to.. Great deals Good Bud Might be my new go to
Emma was very friendly with a smile on her face! The place is so nice inside, and I love the set ups of different product.
Love this shop, outstanding selection and service. Kaite was amazing, extremely informative and understanding. She definitely made me a returning customer!
I enjoyed my visit today, was welcomed a d treated great. Neil was awesome answered my questions, I will be returning.
From the moment I walked in people were nice and helpful Emma took me through all of my options and was super patient really enjoyed working with her!
Katie is a queen, helped me navigate the store and find exactly what I needed! Everyone that works here is so nice and helpful! Will be back soon!
Luis was very helpful and made knowledgable suggestions for me about product. He was nice and friendly. Good guy to have in your store.
Super friendly tendering staff, wide selection, easy check out.
Unfortunately my pen won't turn on after charging for 3 hours.
Katie was by far the best Bud Tender we have had there in our many visits. She’s awesome!!
This place is amazing! Definitely coming back! This is the only place I want to get my Edibles!
Brooklyn was super awesome and helped us out! She has a great energy and easy to talk with
Katie was great she helped me with everything and took she time to explain everything in the store. Katie rocks!!!
AweSum Place, Very Friendly and Very Good Prices! ?? ??
Cookies Ann Arbor is really nice! Beautiful store and great prices Thanks Tyshon for your help, excellent experience. ??????
Nice place, good selection of products, excellent staff. Keep up the good work ??
Heavyweight Heads! Atmosphere is always up and bud tenders know their products. Emma is great, she recommended a pre-roll and a little prep before lighting….worked perfect!
Fiji was an excellent budtender for our first time at Cookies Ann Arbor. He took the time to answer all of our questions about flower and edibles and never made us feel rushed. He was very knowledgeable on the new trends in edibles and gave us fantastic recommendations.
Ok cookies, I see you! That distillet preroll has me highschool high and that's what I appreciates about you. (Tip of the hat ??)
Troy was awesome! Such a great help with my large order. Very thorough, cautious and knowledgeable. Store is clean and staff is niiiiice. Better than Detroit location ??
Awesome experience ?? ??
Man every time I’ve been there it’s normally earlier in the day but last night I was a late night customer and there service was amazing thank you cookies staff for staying open like 5 mins later for ya Boi much love
Drove from Alabama on the way to Canada seen a Cookie billboard caught my eyes pull over at a truck stop to see how far it was I was 15 mins away came almost b4 they were about to close up everybody was ef definitely a vibe and they got presssssurrrreeeee????Will be back soon????
My experience, not only with Brooklyn, the rest of the staff as well, has been a very thoughtful and educational process! Thank you to all of you!
Great staff & great service. Had a lot of variety to select from I was impressed & the prices were amazing.
My bud tender was very knowledgeable and when they said they were out of an item he double checked and was able to find it for me. Job well done!
Nothing but love when I come into the store great prices and good tree
Troy is the man! Go to see him if you can he is always is very knowledgeable and professional... highly reccomend!
Great delivery service. Amazing customer service.
Carlton helped me out twice and knows what he is talking about. Helped me pick out some awesome prerolls.
Cookie's is such a dope place and troy was awesome.
Great people & wonderful spot ??
This place is ??. The staff are all super helpful. We’ve never been to a dispensary and this for sure was the place to experience first hand. Definitely looking forward to the next trip back.
Emma was great !!
No one pushes you to buy anything.. it’s all high quality so your choices are almost endless.
Olivia is the best
Thr People are AMAZING.... The different varieties are Wonderful!! Prices are AWESOME!
Aye shout to my boy troy great host
Jasmine was great. Very friendly
Mario was super friendly and helpful. Lots of cool stuff. Relaxed atmosphere. Great experience. Will be back!