Very knowledgeable and friendly service.
Very nice and helpful, She helped me find what works for me
Extremely knowledgeable, helpful, and friendly. First time in a shop, she took her time and answered every question I had in a way that I understood. She didn't make me feel rushed and helped to find discounts without me asking. Awesome experience!
Jillian was very friendly and helpful!!! Thank you
Very knowledgeable and friendly service.
Very nice and helpful, She helped me find what works for me
Extremely knowledgeable, helpful, and friendly. First time in a shop, she took her time and answered every question I had in a way that I understood. She didn't make me feel rushed and helped to find discounts without me asking. Awesome experience!
Jillian was very friendly and helpful!!! Thank you
Cookies is a top shop location and Mano was a fantastic Budtender. I like a salesman with a real passion for his products to go along with knowledge you would expect from a professional.
Great as usual!
just a special shoutout to Olivia for helping me today, extremely patient with me & made sure i got was i needed ! thanks again
Helpful friendly staff awesome experience everytime?? Olivia was super helpful.
Carlotta is amazing. Knowledgeable about the product. Introduce me to new brands. Friendly. Will be back
He sold me the best weed he’s too lit ??
Very awesome service ????
Knowledgeable, friendly, welcoming
Great store the bartender that helped me was absolutely amazing
Neil was great help! Found me exactly what I needed ?? 10/10 !
Had the best customer service experience I have ever had in any dispo yesterday courtesy of Tyshon! Thank you!
Just as good as cookies in cali
Cookies storefront has a welcoming look, which made me think of a Apple store. They have a nice variety of edibles. Jillian, my budtender, was friendly, and told me about a sale, which I really appreciated!
She was really nice and patient with me. I hope I’m helped by her again next time!
Jillian was the best. Even when my brother was acting like a groupie and asking stupid question about the weed because he has only been to a dispensary twice?? she maintained a professional yet bubbly and friendly personality and helped us complete our order????
Very upset. Went in for the first time ever I asked for 3 1g wax sativa only the guy swore and promised last night the ones he picked was sativa , straight lie got home searched them they are hybrid and indica I only smoke sativa wste of money
We stopped in while passing through Ann Arbor and are so glad we did! The building itself is beautiful. It's bright and cheerful, just like the staff we had the pleasure to speak with. The gentleman at the front desk, and the security guard were very welcoming and showed us to where we could sit and wait to get into the area with the
Awesome staff! Great & wide variety of choices!
Olivia is the best :)
First time to cookies in Ann Arbour. Staff was friendly and helpful and there were great selections. Always fire quality ??
Tyshon was very helpful.
High quality experience and service from Ty, appreciate the knowledge, honesty, and recommendations .
Jasmine always get me together every time I come. She is very knowledgeable, friendly plus she’s cute. But they need to bring back more cookie pre-ounces selections.. and also I need to bring the price down on the pre-pack cookies. You could have the friendliest staff in the world but if your prices are too high people will go other
Ty is a very informative person regarding what I was looking in to. He is a very caring and sweet man. I will return to this store because of his kindness!!
Dannielle was so helpful during my visit! Helped me choose my asking the right questions! It was my first time visiting cookies in Ann Arbor, and I will definitely be back!
Always a pleasure!!!
Danielle is the best. Knows her stuff and is always a great energy to be around. Cookies is my fave spot because they’re chill but legit.
Jazmine was super helpful and informed my the loyalty program has changed from med only to med and rec !!
Amazing customer service.
Jazmine at cookies was very nice go see her she is so amazing and I will be back to see her
She understood the assignment
Super helpful, helps you find exactly what you're looking for. I'll be back!
She's always very helpful! The staff is on point! Never tries to force feed, just points you in the direction you ask.
Everyone was super nice! Jillian was a great help!
All the staff are awesome
Always a pleasure
Danielle Make it very easy to get you order and get out .She also is very informative ,was a good experience . I ‘d hope every bud tender would try to b more like her .
Always a great experience and friendly service at this dispo. My guy Kevin got me together
Great survice and I was in and out!
First time at Cookies this is the best dispensary in Ann Arbor Kevin the ASM of this place was a really nice guy hooked me up with the best shirt I’ve ever found. Thank you very much Kevin you did a hell of a job. I really appreciate it.
Placed an online order and when I got to the store at 8:46pm they slammed in the door in my face as I was walking in to pick up my order saying they close at 8:45. If you close at 8:45, put that on the website. Will not be going back.
Dannielle was great at helping me out with the edible deals and getting the ones I wanted. She was very friendly and professional ??
Danielle,SHES THE BEST!! That’s the review, you won’t be disappointed at all!! ??
We asked Jillian for some gas to help fuel our nature walks while I'm in cancer treatment and she delivered, above and beyond!
I wish more people were like Jillian she’s a fantastic person. She’s an asset to the company that’s for sure and she did a great job she was quick and efficient
WOW , what a place. I walked in and they knew me. I've dealt with Danielle several times. Along with Mario , both are great people.
Danielle was the best bud tender a person could ask for, it was my first time there and she answered all the questions I had and was very helpful
Mano was awesome and very knowledgeable in store product! Will be back to shop :)
Neil was knowledgeable and friendly. He made my first visit great.
Danielle was great. Very knowledgeable and personable. Highly recommend Cookies.
She was amazing! Very helpful and knowledgeable. She made us feel at home. We will be back!!!
Dannielle was very knowledgeable and helpful. Thank you for the great service.
Was out this way figured stop in quickly and get what needed and before could walk in we’re told closed at 6 on sundays. Hmm parking lot is busy and we search the store it’s self and it’s showing closes at 8:45 last order. It shows close everyday at 8:45 for last order shows on menu we could even order for pickup. So kind of confused
Love it and super worth going it's awesome in there and the staff is great.
Olivia and Jasmine always get me together every time I come. She is very knowledgeable, friendly plus she’s cute. But they need to bring back more cookie pre-ounces selections.. and also I need to bring the price down on the pre-pack cookies. You could have the friendliest staff in the world but if your prices are too high people wil
Neil has helped me twice now, he’s always very friendly and gives his honest opinion when I ask & extremely helpful!!
Danielle is always a pleasure to work with.
Dannielle is incredibly knowledgeable about all the products and was able to offer recommendations based off what experience i was wanting. Wonderful person and will be back because of her!
This place has been my best experience of any dispo in the area. The staff is always amazing they acknowledge you the minute you walk in. It's always been an easy in and out with no long wait or hassle. The vibes are great! It doesn't matter if it's this one or another location the service you get is consistent you feel welcome immed
Very knowledgeable and helpful A+
The staff is awesome knows just what I need
Great customer service.
Great service Everytime I come to this location and great products. Also they take debit card unlike most dispensaries
Kevin was awesome! The customer service provided was A++. I work in customer service and it's always a breath of fresh air when you're treated as well as I was for my visit.
Friendly staff and a great selection....um... That's what my friend said anyway... I've personally never been here of course...
The 8th I was given was harvested in October of 2022…sitting a plastic bag since November, so instead of tasting any of the flavors of good bud , I got to taste plastic. No reason for me to go back and spend the extra dollar for their bud when it’s handled like this, sad.
Emma was great! Attentive, friendly and knowledgeable. Slightly small selection but Emma made up for that with her dazzling smile and great customer service.
This genuine soul is exactly the budtender you're looking for. He will not push you to bs promotions and has a legitimate passion for the industry and the culture that he's indulged in. We love that ??
Super friendly and helpful. By far the best experience at a shop yet. Highly recommend, will be returning.
Very helpful and knowledgeable
Told me it was medical. I walk in after driving 30 minutes and they said it’s now REC only. If you change you’re policy please tell you’re employees not to give incorrect information.
Super friendly and helpful! My experience was a good one! I will be back :)
Experience was good, but that’s apparently what you’re paying for. Spent hundreds on some top shelf product. Didn’t get any of the “give me a deal” ounces. I am so disappointed with literally everything I bought. The flower is drier than the Sahara, can’t even pull it out of the bag without it turning to powder. It’s months, and I me
Very friendly and took there time with me and offered what the best ones they liked . Plus gave stickers and a lighter with my purchase . I recommend them for everyone that wants good quality and treated right thank you.
This store has a really solid vibe and extremely knowledgeable budtenders. Fantastic visit!
Emma was very helpful and knowledgeable
Workers were not friendly..most places will throw in a free gift or a deal...not this place
HIGH I'm Tony reverend HAPPY old HIPPIE HoHministry When I need to Replenish. It's Worth the TRIP!
Everyone from security to advisors is friendly! Olivia was my advisor and she was awesome! Help me find good deals and I left with more than what I came for lol I'll be back
Very rude!!!! Never to return!!!!!
Laura was a gem, friendly and helpful..she made sure I got the best deal and quality service…I’ll be happily returning
Friendly and accommodating. The edibles are great occasionally for my chronic pain ??
Neil was cool and handsome????????
Olivia is super helpful and nice!! She definitely made my visit awesome and I will be back!
Easy , fast, friendly. Thanks Neil, nice suggestion.
They don’t give out med discounts during happy hour.. All of the other cookies dispensaries do however.. the website says all deals stackable. Not at this location tho.. Woulda saved me only a couple of bucks but it’s the principle. I paid for my med card. I deserve my med discount..
My experience was everybody was so happy and so nice and very polite
Colin was a Great guy! Good energy!
Great customer service good vibe to shop with.
Great services and good people
The staff is very friendly and helpful! Shout out to Mario and Julie
Olivia was great!
Julie was super helpful and polite. Made my visit fun and easy! Thanks Julie!
Stopped in for pre-rolls, and Olivia was delightful :)
Every experience with Olivia is a great one!!
Great hostess and sales person. Thank you Olivia
My favorite place right now!!!
First time in a shop and I’m glad Ty was there. It was a great first experience.
Julie was great! She recommended calming treats for my dog who has just finished radiation and suggested a special on gummies to help me sleep.
Kevin was great helping me. Very clean and organized store.
Laura was very helpful and super friendly. Smiles on everyone's faces and amazing deals. Will definitely be back. Thank you for a wonderful first impression. ??
Jazmine was very helpful. Thank you for making me welcome!
Customer Service was the best we have ever had. Will definitely be back.
Kevin had great suggestions
Nice place. Comfortable atmosphere. A bit pricey on some stuff.
Julie is the best. Very knowledgeable and helpful.
Excellent customer service! The prices are good too.
He was very nice. My first time in and helped me with his knowledge for the items I was looking for!
Kevin was great he helped us so much most definitely will be back
Kevin was a great budtender super chill and has great recommendations. Worth the visit
Julie was amazing very patient very sweet .!
Olivia IS the bud tender of A2!
I asked Olivia for a specific recommendation and we went with her suggestions. Could NOT be more pleased! It was exactly what I was looking for :)
Great service was great!
Olivia is honestly the best help I have had! I appreciate her knowledge and empathy when it comes to no matter what I’m in to purchase! She always makes me leave with a smile! Definitely come back hoping to have her serve me everytime!
Julie is the best mf there !!! I love seeing her everytime best customer service! Me & my dude love her
Thank you so kindly for your patience and professionalism!??
Very nice experience! Jasmine was very helpful and friendly!
Emma was great very helpful and knowledgeable
The staff was amazing, very very helpful, great prices on bulk, fantastic strains.
Julie always takes care of me. Shows me all the deals, as well as any new drops. She’s amazing and beautiful!
Friendly, fast and knowledgeable. It was good to talk to somebody who actually knew what they were talking about.
Great atmosphere great prices and Julie sold me once she told me what something was. Can't wait to give them a try.
Julie slays so hard!
I got some really nice stuff for a great deal! everyone was so kind, thank you Olivia!
Julie is my top favorite there She's fun while knowing what she's talking about and not trying to push things that are a waste of money and time .
Great experience ??.... .Thanks Jazmin
Bud tender Tyson. Definitely recommend him for any type of help. Was about to answer and trouble shoot everything with me from pre rolls an 1/8ths all the way to backpacks. Very chill too made the experience smoother.
Jasmine helped me pick out the prefect items.
Dann was amazing made my first time there super easy
Best time ever danielle was amazing and knew her stuff
Beautiful building, bathroom was clean!
It was chill, very helpful staff,shout out to Danielle!
first timer (at any dispensary!!) and olivia was knowledgeable and super friendly! helped me find a great deal :) thank y'all for helping make my birthday special!!!
Danielle was super nice and very informative
Very nice people's. It looks like a market place for cannabis.
My first visit here, I found informative, upbeat, and friendly people. I will be back and plan to use this as my home cannabis shop.
Olivia was awesome and extremely helpful! Made my experience at Cookies Ann Arbor!
The selection is definitely upper end. They have the original Gary Payton bud. Enjoy. Check in and service were great.
Always a great experience. very quick and great customer service
Danielle was amazing. Very knowledgeable and easy to work with, will visit again
Very sweet Bud tender
Was in Ann Arbor and decided to check out a different dispensary, The people were very friend, I like how they display everything. The best thing about these guys I didn’t realize til I got home was the freshness of the bud. Seems most bud I get is at least 6-8 from harvest date, Cookies bud wasn’t even 2 months old ??. Next time I’m
Neil was awesome help answered any and all questions I had and gave great suggestions. Was my first time in and felt very welcome. I will be back thanks Neil
Danielle was very knowledgeable and helpful in an area where us retirees can be confused and what may help us! Danielle’s recommendation was spot-on, it’s worked for me. I’d recommend Danielle to anyone jittery about this new industry.
She was knowledgeable and understanding
Danielle was phenomenal! She could basically read my mind ??
He is knowledgeable and friendly
Love Danielle! She’s awesome!
Staff is very friendly and knowledgeable Danielle was excellent and will definitely be making multiple trips back
Fire products. Great deals. Knowledgeable and friendly staff...
Danielle helped me out and was very nice.
Had a great experience. I will definitely go back.
Mario was awesome, very informative. Thanks
Julie was AMAZING! love this store!
Emma was very helpful and kind, and answered all the questions I had.
I enjoyed how helpful she was. And considering my age she had patience which is most important. Thank you very much for your service.
Super kind and super fast! Ty is great.
Easy , fast, friendly. Thanks
Cookies is great for concentrates. I like the deals and the quality is always good for what you pay
I couldn’t wait to patronize Cookies. It’s all I thought it would be. Jasmine and all were great. Thanks
Loved Emma! She was amazing
Tyshon was very helpful and super polite. He helped me pick out some great stuff. 10/10
Olivia is literally so iconic!
Absolutely love this place. Went to their Las Vegas location and it was great. This location is just as good. Consistentsy. Quick service.
Tyshon was Awesome! My first time in and He made it real quick and easy! He was Knowledgeable And super Nice!!
5 star joint. Gage cookies taking over!!
First cookies store I've ever visited and I loved it. Customer service was amazing. Great experience.
A little overwhelmed with the staff. Never been to a cookie store. Let your patients take it all in and not be bombarded with recommendations. All in all it was a good experience
Julie’s the coolest. Very informative about the products they offer. Staff is always Great!
Ty was great. My guy was on top of his craft lol
Good people and bud
Love it great environment and good ppl
First time in cookies, very nice set up, love the smell za weed bubble tables, very nice live resin fridge. Looking fwd to exploring more ?? Julie was great~
Olivia was very helpful. I mentioned I had been having a tough day, and I felt she “got” it. I felt connected and so thankful.
Jazmine was great. Very helpful
Laura was so helpful! As always Thanks
Tyshon was great. On my way home and wanting to beat traffic. Tyshon realized I was in a hurry and I was out the door in under 5 minutes. Great selection
The staff are very helpful and put the extra effort in to get you the product you want most. Also, the dispensary always has a wide variety of brands, strains, products, etc. as well as accessories and some apparel.
The man, the myth, the legend...Very helpful staff and the green was fresh for a dispensary... fluffy not dry at all. They all had pretty good deals and prices
Emma was a star, thanks for being so helpful and friendly. Stay high!
Mmmm Cookies ??
Shoutout Berner and shoutout Kevin(even though he's a Georgia fan)
Had a great time here, the shopping assistant was very chill with us.
Julie was awesome! She answered all my questions and helped find exactly what I was looking for. Overall amazing experience! 10/10 would recommend and will be a return customer.
They remember you even if you only go monthly,they know what you have gotten on the past and also turn you on to new stuff.Friendly and just flat chill peeps and the product is gourmet.
Tyshon was extremely knowledgeable and had some terrific suggestions. I’d highly recommend him!
Kind of everything you could want from a dispensary. Olivia helped us out and was the sweetest person. Didn’t rush us. We’re still trying new strains and don’t know too much about flower yet and she was super patient with us, got excited to show us new things, and gave us quite amazing recommendations. Everyone at the front was super
First time at cookies Julie recommended a fresher product that what I chose. Thanks!
Stopped by cookie Ann Arbor and Tyshon helped me out He was A1 I hope I can deal with him everytime I stop by.
Tyron was very pleasant, helpful and had great recommendations! Thanks for your assistance!
Collin gave me the best first time experience at cookies and he was a great sales person! I can’t wait to come again!
Excellent bud tender was very knowledgeable and helpful
prices bomb staff even bomb-er
Tyson was great. Very helpful
Great service & Great selection ?????????????????????????????? Always go above and beyond!
Well let me start off with.. This being my first time to this location and my first time inside a “Cookies” location (all due to covid of course and its been quite a few few years since ive taken a trip), Emma was great! She gave me a grand tour of the location showing me everything you guys have to offer showing me where I can find
It’s always a great experience when I shop here. Tyshon is great and always helps me find what I need!
I had an awesome experience can't wait to come back
Always a great experience. Tyshon made it very enjoyable! He knew the product and was extremely helpful in helping me find the perfect balance for me ???
By far the best shop
Good service great prices
Best place in Ann Arbor !
Shoutout Tyshon for the help!
Great first experience!
Mario was super friendly and knowledgeable ! Thank you !
Super easy and a very friendly staff. Emma was great. In and out very quickly.
Julie gave great service . ????????
Nothing but love when I come into the store great prices and good tree luv the service very nice people
Awesome experience carry much more edibles choices then back home. Great Service...
Olivia greeted me at the door and after checking me in, helped me pick out what I needed. She was knowledgeable and sweet ??
Waited about 10 minutes in a lobby staring at an empty sales floor. Asked for 2 pre-rolls with preference on harvest date. Received 2 pre-rolls harvested 8 and 13 months ago! Dropped the ball in about every aspect. Although, Julie was really nice!
1st timer..Tyshon was perfect..I mean what else can I really say!
Great experience employees very helpful
Very helpful had a great time as usual
Cool place with a very helpful staff and a lot of variety. Tyshon was great!
Olivia was great. She knew her product and had a great recommendation for me. Thanks Olivia, Cookies, and Berner
Neil had great energy and made my visit worth while. He is the difference between an average experience and a fantastic one. I bought more than I needed just cause of his recommendations.
Great vibe, great staff, great selection and quality of 420 and products. I will be back soon!
It was my 1st time here and everyone was great. Tyshon was amazing and so was Collin and the girl sitting at the front desk was so sweet. I went Saturday and we went again Sunday because they were so helpful and nice. I will be making the 5 hour trip to this store again. I was there for the signing of Gary Payton but I didn’t even kn
Great place! Tons to choose from and lots of great deals. 40%+ infused prerolls for 9 bucks! Place has a nice vibe... :-)
Ty is phenomenal at his job! thx again man
Great establishment nice customer service ?? ?? ??
MsOlivia was absolutely awesome! Extremely professional!
This was my first time at cookies and I told Christian tht this is my first time at this store then he showed me around told me I can pick the bud up and look at it and smell the weed and he told me I can record and take pictures if I want to so I would say personally the place is nice clean up keep and good people so 10/10 I would h
The store, the flower, and the staff all are dope! Christian was extremely helpful running down my options and explaining the deals and discounts. First time shoppers shop here ! Get your money's worth ??
Everyone was very polite and had great customer service!
Fiji..was very friendly and very helpful we'll be back
Very helpful great prices
Fantastic shopping experience at a beautiful place! Emma helped me with patience, a smile, and FIERCE nails!
Emma was very helpful & provided good suggestions & input.
Neil was awesome! Great product knowledge and super friendly
Wonderful experience!! The person who helped us was great!! We’d come back here any day.
Tyshon was great, knowledgeable and helpful. Got me exactly what I came in for then we talked about a few other product options. Store was clean, organized and prices & sales will keep me coming back!
Great products. Great people
Best stuff ever. Friendly helpful staff. Nice store. Coming back soon.
I most definitely would recommend jasmine! She’s absolutely the best made me felt very comfortable!
Julie was an amazing help! She knows her product - and is a calming, wise and mature budtender. Our industry needs more Julie's!
Organized and professional. Thanks Olivia
Awesome experience. Huge selection and amazing prices. Staff was kind and VERY knowledgeable. Thank you for your help Fiji!
Jazmine has immaculate patience. Give her a raise. Pronto.
Great jasmine was great
Love this Cookies! Olivia was great and very knowledgeable.
Wicked awesome bud tenders. Great selection and service ??????
Staff was awesome
Great product and customer service thank you
Olivia was able to help me decide on what I was ideally looking for, and informed me about the student incentive when shopping in store.
Everything was great except they don't have all they strain on display and the ones I wanted to buy I couldn't see it or smell the bud I don't like that
Had a great experience with Tyshon today. He’s a very knowledgeable gentleman!
Great experience!! Olivia C. Was amazing!! Thank you guys !!!
This place is amazing! Definitely coming back! This is the only place I want to get my Edibles! Jazmine was amazing
Olivia was great- listened to my requests-worked hard at finding the product I was looking for. And was always very polite and respectful throughout the process. Couldn’t ask for more !
People who work here are awesome
Olivia has helped me before and she's very nice! (And quick)
when I called the detroit location, they lied to me about their hours so I called cookies in Ann Arbor. Spoke to a gentleman name Mario then I got all the way to Ann Arbor in. Mario took really good care of me. The cookies staff was killer and they were awesome real clean store love that place I will no longer go to the detroit locat
Awesome shop! Entire staff was warm and friendly. Budtender was super helpful and knowledgeable about products. I would high-ly recommend a visit here.
Jazmine was great helping me get everything I needed. Top flight help. Thanks… I’ll be back soon
I loved it! Bright cool atmosphere loved all the merchandise. I'll definitely recommend to friend. Anytime I'm back in the area I'll stop in.
Staff was extremely friendly, Emma was a great help!
Extremely helpful and courteous. Much appreciated.
Great place with great service and quality buds
Jazmine was great in the bud room and the front desk lady was awesome as well. Overall great experience will be back next time I’m in A2.
Really beautiful employees and helpfully understanding … she definitely hook me up good with some different strains and had everything I ask for..
Great selection and great service. This branch of Cookies had wonderful staff with knowledge of the products and solid recommendations. 10/10 will be back.
The staff is extremely k owledgeable and friendly! I greatly appreciated there help in choosing the right pain relief product.
First time going today…and on my birthday too…. I was wonderfully welcomed and wished a happy birthday from all inside… The whole process was quick…extremely friendly and amazing…. Definitely coming back for more
Olivia was great. Very helpful
Shout-out Julie and all the homies at cookies
Cheerful and helpful.
First time today, absolutely loved my experience and will be back.
Best dispensary on the planet!
Was taken care of by collin was super informative and super kind definitely had a great experience!
Great quality service from liv.
Extremely helpful and polite workers. Julie was welcoming me knowledgeable.
Emma was extremely helpful & very friendly!
Good bud and great service
I didn’t care for any of there flowers. Their product is garbage.. I felt like I was smoking regs for back in the day. It all tastes the same for it all to be top shelf it wasn't worth 400$.. I spend way to much money just to get a headache from all the flowers. I would recommend Detroit cookies over the Ann Arbor. Detroit has way
Julie was such a sweetheart! Was great to come into the cookies store, looks like the 1/8s are catered too so its great for a grab and go of some experimental hybrids. Very pleased with the price and QUALITY of the $75-100 ounces!
Good prices great smells awesome deals
She was very helpful! She kept my price points in mind when she was helping me. Thank you Julie
Julie made helpful suggestions, and had a pleasant personality.
She was friendly , my first time visiting
My mom have lupus and Julie helped me out with what could work for the pain and she was very professional with everything.
Olivia did a great job! Thank you!
Jasmine always takes great care of me !!! A+ service
Great experience. Very informative.
Very knowledgeable and sweet
This cookies is very nice, clean, well maintained. Jasmine’s knowledge of the products were very helpful to be able to decide and I left satisfied!! (However I didn’t receive any first time buyer perks ??)
Tight dude, real nice.
Tyshon was patient and educated - thanks for a great experience!
All and all great personality
Hooked me up with a damned good selection of items. Very patient and 10/10 for customer service.
Great experience and selection. Olivia was awesome!
Very knowledgeable very laid back and was always searching for the best product with the best price for you. Will be back
Great service & Great selection ??????????????????????????????
She was super patient, very knowledgeable. I definitely enjoyed the excellent customer service!
Very patient, pleasant, informed and helpful!
It was my first time and will be my last. They weren’t interested in communicating the options. I had money to spend, but they never even introduced themselves. Major disappointment, looks like from their packaging that branding is important to them, too bad customer service is not part of the Cookies brand.
Olivia was great helping me get everything I needed. Top flight help. Thanks… I’m holiday ready
Julie was great. Very helpful
Tyshon was an awesome help. Knowledgeable and kind. 10/10 would recommend.
They have great specials and lots to choose from!
Very professional place.
Collin was very pleasant, helpful and had great recommendations! Thanks for your assistance!
Julie was knowledgeable about the strands. Very helpful, upbeat energy, engaging made me and my fiancé feel like regulars although it was our first visit. We definitely are coming back!!! Ask for Julie
Samantha was amazing! I always have a great experience when I go to Cookies!
Very kind, patient and helpful. Will return
My first experience with cookie very professional Julie was a big help very informed on the products a joy to talk to and get info from will be going back soon
I was pleasantly surprised by brightness and cleanliness of this location. This was my first time, at any this company's locations. I left feeling like I mattered to everyone there. Collin Ken and Julie each exuded a high level of professionalism and structure, while being personable. There was only a 5 minute wait to meet th
Colin was awesome great salesman who is very knowledgeable about the store the products and everything in between, will be asking for him specifically whenever I come in
She Mos Def gave me a great experience and conversation she knew what to look for when I asked about flower would definitely come see again if the jackson store didn't open today
Horrible flower. They seem to care about brand than the product. You’re not getting what you’re looking for here.
Emma the gal that assisted me with my new glasses was very informative. I had a couple of questions and she was very prompt in answering them. She was also very kind and polite. Shout to you Emma keep up the good work.
Emma was Very Helpful and informative. A Huge Help ??
Helpful friendly staff good experience everytime??
Very helpful and friendly staff
Stopped by cookie Ann Arbor and Julie helped me out She was amazing even got me some free eights I hope I can deal with her everytime I stop by.
Awesome location! Emma was really helpful for a first time visit. Also scored some cool cookies gifts for the season! 5 stars
He was so helpful we will be back
Emma was amazing. Very helpful and made the experience a great one. Thank you, will be back to shop again!
Great experience! Colin was very friendly and knowledgeable
Julie is awesome. Always takes care of her customers very well! She makes Cookies the best shop around.
First time here and Mario was awesome!! Very helpful & answered any questions we had.
Olivia was terrific! Excellent service! I always enjoy shopping here.
First time shopper, Olivia was very helpful and informative on what I needed. ??
Fiji was super helpful and knowledgeable!
Such a wonderful experience. Top notch flower and personable staff. Colin was a huge help.
Always good people and great prices def come here if you want a great cannabis experience!!!!
Katie was super helpful and friendly
Great experience overall... fun people and staff was fantastic everyone there had a very chill vibe which was nice for the overall experience there. Business was smooth my interactions with the staff was fantastic too. Will go back again. Keep up the good work!!!!
My girl Olivia was a rockstar. I'll totally be back! #cookies #traphouse
Jasmine was AWESOME!!!! Knowledgeable & fun! Great experience
I loved The vibe, Products & customer service
Olivia was awesome! I loved walking in and having such a pleasurable experience, she put me at ease with her sweet personality.
Katie was great! Great experience. Highly recommend.
Luis was awesome! He answered all my questions and helped find exactly what I was looking for. Overall amazing experience! 10/10 would recommend and will be a return customer.
Julie was awesome and very professional and fun. My first experience was incredible I definitely recommend and I will be back.
Friendly and fast . And and and everything is 20% off. ?? booya
Very good customer service, very friendly, very welcoming all around good experience
I had the best experience @ Cookies Ann Arbor. Jasmine was very knowledgeable about their products and helped with everything I needed. Definitely a great host and representation of the Cookies brand. I'm looking forward to visiting again when I'm back in town.
Always stocked with a good selection at various rice points. One of my regular dispensaries at this point, even as a medical patient, they are hard to beat.
Jasmine was amazing, very knowledgeable and helpful. Great experience, first time visiting a Cookies, just moved to Michigan from the DC area and will absolutely be back!!
Great friendly staff. Helped with all my questions on products. Even helped me find a better deal for what I came in looking for. 10/10 recommend
It was SOOOOO expensive.. Every dispensary is cheaper than what they have to offer. The only good thing they had to offer was True North??
Neil hooked me up with awesome prerolls
Luis was so great and the vibes were on point! Will be back.
Jasmine was fantastic! Friendly and helpful :)
Staff are very helpful and friendly. Went in with no experience and was treated very well. Highly recommend.
Unique & friendly shopping experience
Julie was awesome will be back again because of her awesome customer service
Great selection! Awesome service ????
Liv was great! Informative but not pushy. Great experience!
Great customer service! Made my boyfriend and I feel right @ home. Olivia, thanks for having the knowledge base and patience to listen to our needs and make outstanding suggestions!
Outstanding environment! Very hospitable place Great product. Great people!
Really enjoyed my first time at Cookies. Looking forward to coming back next time I’m in the area. Great stuff and friendly staff!
Julie is the one of the best to ever do it
Place is scamming high prices.. Only will sell rec prices.. No med!!
Very kind! Thank you! Awesome service! Katie is one cool cat!
Great Customer Service!!
Katie was awesome! Very knowledgeable & super polite! Overall great energy & a great experience.
I have to say this was one of my most !FAVORITE! dispo experiences, to date, & I’ve had a lot of really wonderful experiences at differing dispos, in differing cities. Ty was really very knowledgeable and super friendly which always helps! He has a great disposition and goes above and beyond….he does not mind “going to check” to see
Fiji always get me together when I’m in the building ??????
My wife and I were passing through on our way to the UP, and decided to stock up on some treats. At first I was a little hesitant that we had to be escorted through the store by a bud tender, but that quickly went away once we started talking to Katie. We told her what we were looking for, and asked what she recommended. She was ful
Emma was extremely helpful and knowledgeable. Excellent customer service.
Chill vibes ??
Very good selection an super nice staff Katie was very helpful an recommended me some of the best stuff they had I'll definitely be going back here more often!!!
Awesome experience! Tyshon Was very helpful and Knowledgeable! Will definitely be back
Great experience! Everyone was friendly and Collin was so helpful!
Thank you Olivia for being so kind and helpful today and thanks for the compliment on my outfit it made my day ! May you have an even better one !
Service was great
Katie was wonderful, very personable and patient when answering all my questions!
Answered any questions I had
So far my favorite dispensary in Ann Arbor. The inside of the building is really cool looking. They play good music, the staff is friendly and knowledgeable. They have a wide selection, but their strore-brand items are my favorite. I smoked a cereal milk pre-roll, and I hadn't been high like that since high school ??
Olivia was great! Helped me find exactly what I needed.
Good experience with the employees all where friendly and helpful. Knowledge helped with all questions! Will be back to visit again in future!
very helpful, great customer service
5 clouds outta 5 ??????????, They are the best of the best Nuff said …??
Great service and very friendly people
Fiji was a pleasure to work with. Very knowledgeable on the different strains available. Wasnt pushy on any particular item or strain. Just kinda held my hand and walked me through answered my questions gracefully. Told him what i was looking for and he had no problem helping mw find that. ??
Excellent first time experience. Tyshon was great. Walked me through the store, made some good recommendations and got me right. Will be back soon.
Katie is amazing, and is so knowledgeable and funny! I love my local Cookies shop!
Would definitely come back
Great service and experience!!
It was fire!
Very helpful staff and a little atmosphere
Olivia was very helpful and friendly!!!!! Will definitely be back
Olivia had great suggestions and was very sweet and knowledgeable. We will definitely be back..
Nice selection and Neil made our shopping easy and fun
Has my favorite cart, good flower and affordable concentrates.
The store is set up very nicely. The staff is great and very helpful. The products is where cookies/gage falls short. Everything gage and cookie brand I got was flavorless harsh and just all around bad. 8 different kinds all gross. Don't pay for the hype.
Ask for Emma she will patiently professionally fully in detail pertaining the scientific facts of the flower as well educate you on what each weed flower do orthe flower effect results ask for Emma she is a pretty Latino looking she will also be sure u get dense buds in your pack ???????????????????????????????????? shout out to mizz ??EMMA)??
Luis was amazing!!! I’m an experienced smoker and he helped find the perfect terpene profile for me! Luis need a raise. So friendly and knowledgeable. All bud tenders should take note and be more like Luis. I can’t express enough how great of an experience I had.
I love this place, it's clean, I felt safe getting my products. Julie is an amazing help??
Came in this morning to find something I havent tried yet. The Tahitian Lime drooped a few months back and finally got ahold of a good batch. Ty was my budtender. He showed me around the store and was able to answer all my questions. His customer service was on point. Good vibes here. Bay music slappin in the background while looking
Great service, very kind and helpful bud tender, and quality product, will most definitely be back
Can never go wrong with the cookies family! Katie was very informed, patient, and super friendly. Would highly recommend for the premium quality and excellent customer service.
Olivia was fantastic. Engaged and very friendly. She single handedly redeemed my initial impression of Ann Arbor dispensaries. I went to Executive when I first arrived to town and had a terrible experience. Felt my business was much more appreciated at Cookies, compared to Executive. The flower at executive was probably superior, but
Jazmine was very helpful and very nice to work with. We had a fun time
Olivia was helpful and friendly very welcoming too. Excellent service. Thank you again
Ty was patient & went back & forth to make sure I was happy w my purchase 11/10
Olivia was super friendly, definitely coming here more often
Tyshon really helped me out and taught me about the store. Great guy and a really cool store to visit.
Super kind and super fast! Christian is great.
Customer service was great as always
Quick, efficient, and easy.
Katie was the best! Helped me with my selection and was very knowledgeable!
Phenomenal people great place recommend coming here every time
Super chill and friendly place. Prices seemed reasonable, and the staff extremely knowledgeable. The who process was fun and very painless. Will be my go to when I am in the area for sure.
Great prices !! Always helpful and nice staff. Bathroom is super clean and BIG.
Ty was super helpful and knows his stuff!
What a great store! Olivia was awesome. She knew the product and was very helpful. Olivia took her time and let me ask a bunch of questions, fantastic employee!!
Always a great experience when I come in very helpful always great suggestions
5/5 great setup staff is friendly and super helpful
Tyshon was wonderful during our shop. Friendly and welcoming. Will be back.
Very polite staff and clean inside. High quality goods and very quick and efficient service only downside is that it is cash only. But they have an atm inside.
Great experience! The staff was really nice and helpful.
Very helpful and polite! Great experience
Love that they open at 9am, great location, and the shade of blue is calming. They reallywelcomed me into the family. They were all so nice. I needed a lil' extra hand holding since I was a 1st timer & new MI resident. I want all their merch, the pillow, the White Castle collab, love it. I am excited to try the products. Customer ser
Emma was awesome, very informative and took her time making sure I had everything I needed and got all my appropriate discounts. Best dispo hands down
Thank you jaz loved our lil conversation about Chucky ??
My first time in a cookies dispo and it was very well worth the trip. The budtender was really nice and knowledgeable. Will definitely be going back
Extremely nice staff and very clean store. Olivia was very kind and attentive. She helped answer many questions and gave some great recommendations!
Christian was amazing! Knowledgeable, way on time, and friendly! I'm excited for my next order! The product is amazing too!
Fiji was an amazing help! Very knowledgeable and was extremely personable!! Will be back!!
Great! Not afraid to talk... helpful. Good vibes
I love me some of Olivia!! She is very sweet and helpful. I like to let her pick for me she's good at it for sure.
Christian G was awesome! He was friendly and personable. Keep up the great attitude Christian!
Tyshon was awesome and very helpful. It was my first time purchasing anything and he was very nice and knowledgeable.
Customer Service top notch, Collin is the best. Great selection, definitely will be back.
Staff was very friendly! The prices seem very high though. Many other dispensaries nearby are much more affordable.
Really good deals and the staff is honest and on point when it comes to knowing what they are selling
Katie was awesome !
Jasmine was super friendly and helpful had a excellent first experience! I will be returning.
Very knowledgeable and friendly.
Katie was very helpful and kind during my visit. Always a pleasure.
Very nice store and friendly associates
I told Neil what I needed and he was straight up honest and efficient
I have only purchased from the Detroit location. Since Cookies opened the A2 location and I work around the corner decided to check you all out. I love this location as well.
This was my second visit awesome service and awesome products and the great interaction with Mel she was very insightful and knew what she was talking about when it came to the product. Along with that beautiful smile you guys have a great employee.
This place is amazing! Definitely coming back!
Christian is chill and knowledgeable, earned my respect for sure
ASHLEY IS MY DAWGG!! HELPED ME 100000% THE DAY BEFORE 420.. HER ENERGY IS AMAZING! LOVE FROM NY ?? ??
He's a great worker very honest told me he doesn't kno to much about concentrates but still pushed me the right direction towards a good product and saving my money also point me to 1 of his favorite strains of flower the Georgia pie ?? wich was very tasty and worth the money ?? I spent will definitely continue to shop there after the
Brookelynn was my product specialist and they were great! Super helpful and knowledgeable, very kind and they had great energy. I felt like they really listened to what I was looking for and was able to suggest multiple options that would work for my needs. 10 out of 10 experience.
Extremely friendly and helpful
Plenty of fabricated reviews on here. Got nothing but overpriced regs in that designer dispensary.
Troy, very chill person can help you find what your looking for he knows about all the products and is quick with helping you out. Will be back to visit everytime I need some fire
Carlton was a 5. I enjoyed my experience at the new Cookies store because of him. He was very professional and had a good attitude. He had good knowledge of the product . Like I said Carlton is a 5. Thanks young man ????????
Great experience. Amazing True North Collective selection
Thanks for the easy transaction. The front desk was awesome and Christian was very helpful. Keep up the good work ????
Friendly and knowledgeable staff! David was awesome!
Carlton and Katie are top tier product specialists. I walked in to buy cookies, thinking it was a bakery, but walked out with Kobe OG and some Sour Diesel that got me feeling RIGHT. Will be back again.
David was super friendly and helpful. The shop is slick and brightly lit. Great experience!
Brooklyn was adorable! Ask for her ??
Katie is awesome!!!
Brookelynn made it a great experience and had some awesome recommendations.
Nice atmosphere, reasonable prices for the flower quality. Great prerolls! Hannah was an awesome clerk. Will be revisiting soon!
Mel was very helpful, knowledgeable, and friendly. She convinced me to buy her favorite strain, Red Velvet, and I'm excited to try it. She is very pretty as well. I wanted to get her number, but I kept it business. Mel if u see this, hmu on Instagram @blac.god.almighty
Place is awesome! Mel was super cool and helpful, made the experience very good. Good variety as well as quality, prices are mad decent as well. Thanks guys???? -Gabriel
Everyone was super nice and helpful. Especially Troy!
I had a fantastic shopping experience at Cookies.
Troy was rvery helpful with selecting products for specific issues and just an overall pleasant person. Great experience, selection, and prices!!
Katie was very helpful finding us just what we wanted
I get what they were trying to do but the marketing for this place is really misleading. Sad to see it's just another dispensary rather than a bakery.
I love their Cookies
Troy was great help . Everybody in store were pleasant
Katie was honestly beyond sweet and made the experience very welcoming!
Brooklyn was an awesome helper! She really directed us to something really enjoyable. We tried Hype for the first time off her recommendation and are completely satisfied with it. We live an hour away but would travel back to that location because of the wonderful experience we had. Way to go Brooklyn!
Went to this place at 8:40 for a pickup order, they texted and said my order was ready for pickup, only to be greeted by a locked door and someone saying they were closed (when the door says they close at 9)... First and last time going there.
I enjoyed this experience. They had some great deals. Staff has A1 customer service. I will definitely be back.
Thanks, Carlton! Excellent service!
Went there at 8:40pm to be turned away because they were closed when it clearly says 9 pm is closing. That was going to be my first visit and will definitely be my last. Rude...I would give zero if I could... If I were you guys I would take my business to arborside am sure it's better product and closes when it says it closes
Awesome Experience Great Shop & Customer Experience Was 10 Stars Much Love Carlton & Dan
Heavyweight Heads and Gage Products! Atmosphere is always up and bud tenders know their products.
One of my best experiences in a dispensary! Very clean and organized. Customer service by Fiji was top notch!
Brookelynn was very helpful and knew the product very well!
Jazmine was very nice and super helpful with everything I needed!
My experience was great good music in background and it was an jazmine gave me fast customer service, an they had everything I was looking. I will definitely be referring my friends to this store
Nothing but love when I come into the store
Listen if your the type of person who likes to come go dispensaries and get the same exact thing every time you shop , this is not the place for you !!!!!!! Once they're out of something, you'll never see it again !!!! they ran out of alot of flower strands a few days after grand opening and just refuse to restock . It's been almost
Troy helped out a lot and it’s just an all around good place
Man, what can I say ? Very pleasant experience at Cookies,and my bud tender he was great, super knowledgeable on all products. He went above and beyond and I purchased my 1st merse lol for me that was a tough sell!0
Very knowledgeable personnel and willing to provide service ??. Quite outstanding and helpful. Looking forward to my next experience hoping Mel P. to be my bud tender.
Katie was very knowledgeable and definitely knows the products! And she was cute loved her hair!
Excellent service and knowledgeable
Always a pleasant experience. 10/10 highly recommend!
Really good assortment of carts and edibles.
Fiji is legendary
Tyson was awesome, super chill and knew all the best flavors
Was taken care of by Daniel was super informative and super kind definitely had a great experience!
Shout out Tyshon he helped me get the best deal wonderful experience
Jazmine was a great assistance during my visit! Quick and easy process.
Great service and had decent ounces at decent prices for deals of the week.
Shout out to christian for the knowledge and help ??
Best place in AA. All rec, lots of parking, the best staff anywhere and awesome merch. The best merch but of course it is - my kid says a famous rapper funded it. They have a Gary Payton Glove strain; thats all the street cred i needed to see. Great selection on the product, great prices, great service. Watch out for the support
Brooke always having the great suggestions! Loving this granddaddy Pluto cart and the CBN Petra mints!
Everyone was super friendly and Carlton was super helpful when picking out strains. They also had killer deals! Will definitely be back (:
First time at the Ann Arbor location. Excellent staff and awesome customer service. Brooklynn was a great help.
Liv was the GREATEST!!! We caught a instant vibe and this Lemon Berry recommended by Liv????????????
Troy is a legend and very knowledgeable. This place is like the Apple store of weed!
Brooklyn was amazing. They were extremely helpful and was able to pick out some top tier gummies for my ride home. Cant wait to visit again.
Troy was absolutely awesome! I came with a group and we were ordering so much and he was amazing, super patient, and had great recommendations! We can’t wait to visit again!
Great time people in there are nice good ?? deals nice flower
All of the staff were extremely helpful and kind, especially Fiji who was helping us throughout. Most seamless experience I have had and Fiji had us in and out in no time and was a great person to be around. I will definitely be back to this location every single time.
Clean and pleasant atmosphere, friendly staff, will definitely be back!! ??
So far sooooooooo good The Budtender was a sweetheart Really friendly Easy to talk to.. Great deals Good Bud Might be my new go to
Emma was very friendly with a smile on her face! The place is so nice inside, and I love the set ups of different product.
Love this shop, outstanding selection and service. Kaite was amazing, extremely informative and understanding. She definitely made me a returning customer!
I enjoyed my visit today, was welcomed a d treated great. Neil was awesome answered my questions, I will be returning.
From the moment I walked in people were nice and helpful Emma took me through all of my options and was super patient really enjoyed working with her!
Katie is a queen, helped me navigate the store and find exactly what I needed! Everyone that works here is so nice and helpful! Will be back soon!
Luis was very helpful and made knowledgable suggestions for me about product. He was nice and friendly. Good guy to have in your store.
Super friendly tendering staff, wide selection, easy check out.
Unfortunately my pen won't turn on after charging for 3 hours.
Katie was by far the best Bud Tender we have had there in our many visits. She’s awesome!!
This place is amazing! Definitely coming back! This is the only place I want to get my Edibles!
Brooklyn was super awesome and helped us out! She has a great energy and easy to talk with
Katie was great she helped me with everything and took she time to explain everything in the store. Katie rocks!!!
AweSum Place, Very Friendly and Very Good Prices! ?? ??
Cookies Ann Arbor is really nice! Beautiful store and great prices Thanks Tyshon for your help, excellent experience. ??????
Nice place, good selection of products, excellent staff. Keep up the good work ??
Heavyweight Heads! Atmosphere is always up and bud tenders know their products. Emma is great, she recommended a pre-roll and a little prep before lighting….worked perfect!
Fiji was an excellent budtender for our first time at Cookies Ann Arbor. He took the time to answer all of our questions about flower and edibles and never made us feel rushed. He was very knowledgeable on the new trends in edibles and gave us fantastic recommendations.
Ok cookies, I see you! That distillet preroll has me highschool high and that's what I appreciates about you. (Tip of the hat ??)
Troy was awesome! Such a great help with my large order. Very thorough, cautious and knowledgeable. Store is clean and staff is niiiiice. Better than Detroit location ??
Awesome experience ?? ??
Man every time I’ve been there it’s normally earlier in the day but last night I was a late night customer and there service was amazing thank you cookies staff for staying open like 5 mins later for ya Boi much love
Drove from Alabama on the way to Canada seen a Cookie billboard caught my eyes pull over at a truck stop to see how far it was I was 15 mins away came almost b4 they were about to close up everybody was ef definitely a vibe and they got presssssurrrreeeee????Will be back soon????
My experience, not only with Brooklyn, the rest of the staff as well, has been a very thoughtful and educational process! Thank you to all of you!
Great staff & great service. Had a lot of variety to select from I was impressed & the prices were amazing.
My bud tender was very knowledgeable and when they said they were out of an item he double checked and was able to find it for me. Job well done!
Nothing but love when I come into the store great prices and good tree
Troy is the man! Go to see him if you can he is always is very knowledgeable and professional... highly reccomend!
Great delivery service. Amazing customer service.
Carlton helped me out twice and knows what he is talking about. Helped me pick out some awesome prerolls.
Cookie's is such a dope place and troy was awesome.
Great people & wonderful spot ??
This place is ??. The staff are all super helpful. We’ve never been to a dispensary and this for sure was the place to experience first hand. Definitely looking forward to the next trip back.
Emma was great !!
No one pushes you to buy anything.. it’s all high quality so your choices are almost endless.
Olivia is the best
Thr People are AMAZING.... The different varieties are Wonderful!! Prices are AWESOME!
Aye shout to my boy troy great host
Jasmine was great. Very friendly
Mario was super friendly and helpful. Lots of cool stuff. Relaxed atmosphere. Great experience. Will be back!