COOKIES- Kalamazoo
Customer Reviews
There’s a wide variety of all of their products. I scored a good deal on wax and flower.
David was so amazing and patient with me and I had a lot to order! She was nothing but kind and it was a pleasant experience! 5 out of 5 stars!
Meh
| Sunday | 9:00AM - 9:00PM |
| Monday | 9:00AM - 9:00PM |
| Tuesday | 9:00AM - 9:00PM |
| Wednesday | 9:00AM - 9:00PM |
| Thursday | 9:00AM - 9:00PM |
| Friday | 9:00AM - 9:00PM |
| Saturday | 9:00AM - 9:00PM |
1,090 Reviews
There’s a wide variety of all of their products. I scored a good deal on wax and flower.
David was so amazing and patient with me and I had a lot to order! She was nothing but kind and it was a pleasant experience! 5 out of 5 stars!
Meh
Coming from Los Angeles California, I know Cookies brand as top tier products. I’ve always been a fan and loyal customer. I pay any price for great product and service which is what Cookies is known for. Gage is destroying the Cookies brand name in Michigan, selling old products, not rotating out the old with the new. Harvest dates p
They carry H.O.G Cannibis my absolute favorite Hypno Stank #1 to me ABIGAIL your awesome sauce ?? thank you so much you made 1st visit at Cookies Kalamazoo GREAT!!!!
Wonderful an friendly
My first place to stop when I visit Michigan always best deals ... always a patient here
It’s was great and amazing and awesome and affordable im going back there again
Great first time experience! They make you feel “wanted”. Outstanding attitudes by the budtenders. Will definitely be back soon
Friendly staff super helpful
Went here because it said cookies on the sign and I was craving for some cookies and all the sudden when I walked in, it was a whole coverup drug place, the city should shutdown this place, how disgusting for a place like this to even exist?!?! and how the hell did it even get approved?!?!
So this has been maybe the 4th time buying my flower here, I loved the store and the customer service, but im very unhappy with the flower it self, tried to roll me some and the flower was so hard and dry, when i grined it, it became powdery tried to break it with my fingers and it was just like dusting my flower, this is bizarre!! 3
Good selection, but they gave me a cart from January 2020. There is no reason a 4 year old concentrate should ever be sold to a customer.
Always friendly and helpful. I look forward to coming in again and again. Thank you.
Stopped by Cookies in Kalamazoo with high expectations given the brand's reputation. The showroom was aesthetically pleasing, allowing customers to explore different strains firsthand. However, the experience took a downturn when inquiring about the Gary Payton strain. The budtender informed me that multiple customers had made commen
Taxes are cheap Prices are pretty good And you get to see and smell pre purchase Smell pre purchase ************ ??
Jacob was very knowledgeable and very helpful.
Very professional, affordable store! Theodore T was an amazing bud tender! Definitely will be a store I revisit!
Abigail was very informative and helpful.
Best place around. Shout out to doug
I wish 2 thank Trevor 4 making my 1st visit 2 cookies awesome
Tyler was very nice.
Trevor was super nice and helpful!
Came in from out of town and Jacob put me on to some great strains. He was very knowledgeable and gave me great recommendations. Can’t wait to come back and visit again. Thanks Jacob
I had a mix up on locations and he handled it no problem.
Trevor was terrific! He helped us out with some of the best strains an we totally appreciate his customer service! ?????????
Trevor was awesome and knowledgeable. I had such a great experience with him. I did not feel rushed. I felt appreciated. Thank you Trevor.
Jacob was AMAZING! Loved my experience, I will be back??
Nicholas was patient and very thorough in explaining ...he sold alot to me..and his whole persona was great customer service...and I'm a return customer as long as I keep receiving the service I did today..Thank you
Nicholas was very knowledgeable and friendly! Great experience!
Excellent service as always! Theodore was very knowledgeable and super helpful. This is why I’ll be back. Thank you!
Good service
Always professional and experienced with what they are selling. Not sure about the pricing of their merch, little steep for my taste, but the vapes and bud is good and honest with pricing! You can earn rewards and get the latest sales when you sign up with just your phone number. And you get a free lighter! Dont let the simple outsid
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Awesome service & products ??
Nicholas customer service was outstanding he was patient with me and extremely helpful. Thanks for all your help today you are the best.
Skinny white cashier girl was such in a rush she literally gave me an empty wax box with no with nothing inside just the box didn’t think I had to double check while buying at COOKIES!!! Not acceptable
Very nice and attentive, offered his likes and we walked out w great product and saved a buck!
Overpriced as all hell, I ain't even buy nothing walked out without a product. The type of place to tell you they only sell premium, then you go down the street to a different dispensary and by the exact same prepackaged product for half.
Luke was very informative, very patient and all around a great deal of help. I really enjoyed my experience. Update: The weed here sucks. Even their premier cookies brands are terrible tasting and harsh. Never again!
A co-worker and myself went to Coldwater and he suggested we to go to Cookies in Kalamazoo which added about an hour and a half onto an already three and a half hour trip but we went and I am glad we did. As soon as we entered we were greeted by Trevor who took our info then led us to the back and was our budtender. Trevor made that
Nick is our favorite budtender !
They very friendly & very knowledgeable on there products
Cute but kinda pricey
Very good place to get your weed. They have some really good stuff to take away from me! LOL to expensive for me!
Affordable
Trevor was our bud tender and he was extremely friendly and helpful! Cookie fam for life!
Excellent customer service.
Great experience, neat layout, and plenty of options! My host was excellent!
I traveled from Illinois and Douglas was an amazing Bud Tender and very helpful and answered all of my questions. I will be going back!
Awesome service luke is the man must go thanks again guys ??????
Fresh Bud, great prices, cool lookin store & super clean! Loved it
great vibes and trevor was super helpful!
Jacob was a great help and a great asset to your store.
Jacob is your go to!
Amazing service everytime! It's an 8 hour round trip for me, and it's the only place I'll go. Trevor points me in the right direction. Prices are good, and there are always great deals going on. Doubt anything could be higher than my opinion of this place...except maybe me after I get back home ?????
This was our first time in the store. I was very impressed and Jacob was great. Very friendly and knowledgeable.
I love it they got what you need usually
Great service! Love Trevor vibes ??
Super cute, clean, organized shop! Everyone was friendly. Didn’t wait long to enter. They had a good variety from edibles to vapes. Great bulk deals as well. Trevor was very kind and informative!
Thank you for all the help! I’m a newbie so it was really appreciated
Overall a great experience for my first time buying medical. Trevor was very knowledged and gave me some great recommendations. I look forward to visiting this location again
Theodore was super nice & friendly. Make sure I got all the discounts I could!! Super chill!
The tender was awesome really liked him. Loved being able to see and smell what I was buying will definitely b back
Great selection service! Top notch meds and knowledgeable, helpful staff.
Jacob was super helpful! It was my first time visiting Cookies and he made it very easy and gave great recommendations! 10/10 would go again!
I've been a customer for a long time now, but recently they went above and beyond for me. My truck didn't want to shift into gear as I got their to shop. I proceeded to panick and Google and YouTube possible fixes. A few minutes later multiple men came out to assist. I want to say one was the manager, the security officer and a bud t
This guy has such awesome energy! ?? Thanks for being so kind.
Abagail very helpful. Knew exactly what I was looking for. In and out in 5.
Thanks Abigail for taking care of me today!! I appreciated your knowledge and your smile!!
Great customer service and friendly Abigail L. Was friendly and helpful
LightDenira is an amazing budtender. Very impressed with her suggestions and excellent service. Thank you.
Great prices and products and service is awesome
Great staff
Amazing deals and service. Very clean and modern inside as well!
Had an amazing experience with our budtender Luke! He was very knowledgeable and fun, he even learned us a thing about edibles! Stay hydrated ??
Very helpful keep him around
Stopped in today to get a OZ and Vern helped me pick a great bag. Always a good times/deals at cookies ??
Light was freaking awesome. Great help, she was patient and I loved it!!!
Once again, Luke is an amazing bud tender. Exceptional service.
Theodore and Jake are awesome. Love this place and there deals. 9 for how much$? Wow
Very knowledgeable wanted.
Wouldn’t shop anywhere in Michigan ??????
Dude was great man great customer service
Definitely recommend stopping by and shopping with Luke or Jake. They were patient and informative. Plusss they got good deals?
Douglas was SO helpful today, made my experience easy and helped me get some deals! I love shopping at Gage or cookies, but Douglas went above and beyond to make sure I left a completely satisfied costumer !
Favorite spot get my flower Friendly dope environment
A great atmosphere with free smells!!! Kids don’t do drugs!
Luke is the best! He has a lot of knowledge and gives me great advice on the very best product for me
Great experience Trevor was the best
my wife and I had the pleasure of having Luke as our bud tender. He was hilarious. He offered his insight on the different selection, as well as keeping an uplifting and funny conversation. We are from out of state and we will definitely be coming again. Luke, I hope you keep your amazing spirit. The community needs more people like
Vernon was an awesome Budtender. First time visit. Will definitely be back. ??
Decent spot
Sold me some fake cresco carts ain’t no way it’s live resin
Great staff
Great job Jacob H handing me my pre-rolls.
First time ever going to Cookies, great experience and love the layout of the store. Thanks to Luke for making it quick and knowing what I was wanting. Definitely coming back.
Exceptional Cool dude. Very helpful !!
The water was so brown I was scared to even use it. I feel like they could’ve discounted my stay because of it But it’s ok god don’t like ugly
I drove all the way to oshtemo just to be able to use a computer with my Google signed in. Extremely disrespectful and lazy. My daughter broke my phone. The replacement won't be here till Monday, however it's still connected to my car. So I use the car to call them to ask about what I want before I got there they proceed to tell me i
Great experience!!! First time going and it was good!!
Luke is great love him great sales person
Trevor was a lot of help educating me on a lot of their different products. Will definitely be back soon.
Trevor made us feel welcome. He is very knowledgeable and considerate. We were so fortunate to have met him. He is a lovely young man.
Everyone is always helpful & respectful !!!
Jacob was great! Very knowledgeable about the products, and super helpful.
Douglas was great! & I loved my newbie goodies !
10/10 highly recommend
Great customer service and conservation be back soon.
As always they take date of me . Love you all.
Light was the light of my day!
Douglas was great help and overall great experience!
Traveled from Louisville, Ky. and Trevor was so helpful. Very knowledgeable. We had so many questions and he had every answer right off the top of this head. I’m sure everyone there is very helpful but Trevor will make you feel comfortable when you feel like you don’t exactly know what you’re looking for! Definitely make it one of yo
Christine is always knowledgeable and a pleasure to work with.
Great place good people
????
Devon was super nice & friendly. Great personality!!
Spent almost 800 dollars on prepackaged 8ths and was extremely disappointed to find out majority of them were completely dried out and basically turned to dust if you squeezed it......please everyone check the harvest dates on everything you buy from there.
Jacob was great! Very detailed and direct also patient. He respects the value of the customer. Great vibes!!!!!!
Great prices great people and honestly the best dispensary experience if you had questions about anything he had the answers
First time at cookies. And felt very welcome. Trevor made me feel at home and had amazing costumer service.
My budtender Trevor was awesome
Every time I come to visit I some how always get Jacob as a bud tender! Every single time he’s always amazing with customer service and just the energy he brings make the whole experience complete. Amazing employee!
Douglas was very respectful and very helpful he took the time to show me everything cause it was my first time there and that preroll is gas ??
When sto o by the cookie store last year after the high times people choice got a bunch of different cookies flavors and Absolutely the worst bud I have ever smoked some of the fly bags where so old the bud was brown tast horrible I ended up throwing them all away
Excellent customer service great prices!!!
Worth the hour and twenty minute drive for sure, Vernon capitalized with his quick laid back service so well I wasn’t even mad I was spending money. Oh and the BACKPACKS ARE FIRE!!
Dude was cool n very helpful.
trevor is dope hooked it up free lighter free pre roll real cool dude !!!!
Great job Jacob H again. Swimming with my Barracuda bar is always a win.
Rilly chill, kind and very helpful. Had a great experience my first time
Workers were nice and helped me figure out what I want to get
Very informative and knowledgeable. Pleasant, kind and reliable.
Luke was amazing. Informative and attentive to our needs.
Devin helped me this morning. Told him what I needed and he took care of me quickly! I love that!!
ty devin!
luke was so helpful at my last visit! and every recommendation he made i loved.
trevor was awesome and helped me pick out everything i needed for 420! super chill thx dude!
Jacob was sooo informative and was very patient with all the questions that me and my friend asked. Thank you for being so knowledgeable and dealing with beginners.
Vernon is always knowledgeable and a pleasure to work with.
Jacob was super knowledgeable and helpful in my experience. Dopest shop I’ve been too. Good vibes. Will definitely be back
Friendly, fast service, real ones only behind the counter proper smokers. All respect and love to cookies. Best in the game for a reason
It was quick and easy ... And the product was ????????
She was great helped me out answered all my questions very helpful and professional.. the only thing I got a problem with is the once I got I got 3 qtrs bud and 1 qtr shake not impressed at all
Awesome Place, Great Staff.... Wonderful Everything!
Best dealer
Trevor and Luke were awesome bud tenders!! The last 2 times I’ve gone they were both very nice and helpful ??
This was my 1st time ever going to a dispensary & was Super Excited but also alil nervous too....From the moment I talked to Jacob on the phone to finalizing the purchase, he knocked it out of the park!!!! He set the precedent in customer service! No questions were unanswered. FULLY satisfied! Thanx Jacob & Cookies!!
I don’t know how this place doesn’t have less stars. Jacob who was helping us was so high that he didn’t even get anything right even tho we sat there and had him repeat the order. Didn’t give me the right edibles, didn’t even give me the cart that he confirmed he had in stock. Told me something i asked for was only on medicinal menu
Great guy, he was very patient and welcoming! He definitely deserves a raise! 10/10 experience!
theodore was so helpful and this man knew what he was talking about! he thought i was trying to give him a fist bump and that was hilarious! amazing experience!!
I say 50 50. I shoulda thought to check harvest date. Lesson learned . I figured at the price I wouldn't have to worry. Bought 4 diff cookies. The Gary Payton was excellent pancakes was good. But tequila sunrise and sticky buns were not definitely what I expected from cookies. The khalifa Kush mints definitely should of even looked a
The staff were helpful and very informative.
Had an awesome time. Trevor did a great job at helping me find everything I needed :)
One of the best places on the planet for sure
Both Jake’s were super helpful and made really great suggestions! Anytime I come back, I am going to ask for them specifically.
I walked in and Luke was very helpful in helping me out with my purchases
They’re alright. If the best shops get five stars and the worst get 1 then cookies is a solid 3 stars. Very corporate. High prices & weak sales (they’ll take like 20% off 2 year old flower). They do high volume so they don’t have a lot of time to be personable. There’s nothing exceptional here aside from the parent brand’s ability to
Trevor was very nice and knowledgeable to help me on my first visit
AMAZING PLACE !! DEFINITELY RECOMMEND
Douglas was great! It is always a pleasure when he is my bud tender ??
This is not not gas . If you from Chicago you know gas I just wasted a trip
Fantastic experience with Trevor at Cookies!!! I feel like I got fantastic deals and Trevor really helped me get what I was looking for!
Trevor is an excellent budtender. Will go above and beyond to ensure you get the best quality and best product!!
Trevor and Brandon were fantastic, they were very knowledgeable and patient with answering all of my questions. 10/10 coming back just for the customer service.
Good product.
Very friendly and knowledgeable staff.
Always great!
Trevor was such a great help to my boyfriend and I. He was a super knowledgeable and patient. This is definitely a front runner for our favorite dispensary in town.
Great personality ???? very helpful
If u go here ask for THEO ! BEST CUSTOMER SERVICE
Brandon is one of the best and most knowledgeable when it comes to cannabis. Always happy when he helps me out at cookies!
Theodore is always knowledgeable and a good dude.
Great Experience Here!!! Service was Awesome ?? Knowledgeable Staff??????Definitely will be BACK...Tuh
Luke was very knowledgeable and helpful in the process. Very patient and answered all my questions.
Theo was super chill and gave me some extra deals when I came in at close, Mac helpful. Theo did a good job! ??
Best bud tender you could ask for!
First time here and had great and here to leave a great review. Prices were best ive seen around and my budtender that i got (name is jacob) was very cool and helpful
Douglas was super nice & friendly. Great personality!!
Very helpful explain everything we asked great customers service
Gas!!!!!
Fantastic dispensary experience! Everyone was so nice and our Bud tender Luke was AMAZING!! Super knowledgeable and welcoming!! I will definitely be back!!
Theodore was especially helpful polite knowledgeable especially with my specific concerns. He's definitely a good customer service oriented. Employee.
Luke is always awesome.
Luke is amazing! Speaks fast so listen quicker. Very knowledgeable and professional. Eeyore personality but has a light of love inside.
Jacob was AWESOME!!! Make sure you tip the man, he’s knowledgeable & very helpful. The security guard also passed the vibe check…will def visit again!
Great person and awesome to talk to and so so helpful
Had a great time, Jacob was very welcoming and helpful
I had an awesome experience at cookies on Portage in Kalamazoo. I went in and Luke D was very polite and knowledgeable . I will be going back thank you cookies and Luke.
Cool spot
Trevor is a fantastic budtender and friendly face! Very helpful and open to answering questions about everything. Thank you, Trevor!
Great store and staff.
Decent choices and variety of price ranges. Got the powdered sugar. Good choice. Will be back!!
Great service. And very friendly people
Like the staff
Being my first visit, I didn’t know what I was doing, but Jacob was very knowledgeable and helpful. Will definitely be back
Trevor was awesome! He was knowledgeable and answered all of our questions. We had a great experience overall.
Awesome!!!!
The guy who assisted us was so friendly and knowledgeable. Definately will be back.
Trevor helped tremendously. Very knowledgeable. I will definitely be back.
Thanks again Theodore for all your help sir again
My man Luke is cooler than the other side of the pillow. His upbeat energy and no BS attitude, combined with extensive product knowledge are why I never leave questioning my purchase. When I'm not certain what I want, I can trust him and others like him to steer me in the right path
Luke is the guy I'm always hoping to get as a budtender at cookies, my guy knows the whole menu inside and out and never leaves me hanging on deals or what strains he recommends. Don't get top shelf knowledge like I do with Luke anywhere else!
Excellent service as always!
Lots to choose from very helpful and friendly
Luke knows his buds. Very informal. Great prices.
Light, our bud tender checked us in , answered all of our questions and gave us some ideas all while providing first class service and a wonderful experience.
Luke hooked it up. Great product, great service.
Great place friendly help
Great the budtenders were definitely very helpful
Great experience great bud Jake H. Was a amazing budtender and guide to the city. Thanks again
Quick easy checkout! Very kind employees!
Luke rules
I had him twice already. Amazing nice budtender. His recommendations are always a hit.
Excellent bud tender!!!!
They have lots of options
Amazing deals! The selection at cookies is unique and amazing! From product to clothing its all great
Jacob is always so knowledgeable and helpful. Thanks again for a memorable experience. And back all the way from Texas !
Great place and good People’s
Abigail gave us a quick, but very informative walkthrough and made our first visit super smooth. And the weed is fire!
Great first time experience, Great deals ,Great customer service. Bud tender Luke was awesome to deal with I'll definitely be back. 80 dollar zips was really good very surprising.
I bought a pre-packed ounce of the Night Shade and it was almost all shake , about 3 quarters of shake and literally a few buds that make up about a quarter of actual buds, I basically got a pre packed shake ounce, extremely upset??
Thank you to Douglas for a great first time Cookies experience. My boyfriend and I took a weekend trip to Kalamazoo from Chicago just to check out what all the hype was about. Douglas was super chill and knowledgeable. As someone who’s been to dozens of dispensaries around the country, I must admit, the whole place and team is a tota
Luke was incredibly informative and helped me n the crew find exactly what we needed ?? Very upbeat and relaxed which made for a pleasant experience.
Luke was very helpful, great personality!
Jacob was amazing!! Answered all my questions and was there when I needed help and has an amazing sense of humor! He definitely makes it worth the trip
Was in the area and found this recreational spot. I can't complain at all
First time in the area, and Theodore made the experience smooth and pleasant. He gave detailed explanations for products I was interested in, and he gave me great recommendations. Overall, I had a perfect experience and will come back again for my next visit to Kalamazoo.
awesome (:
luke is amazing and helped us find everything that we wanted. Definitely liked his vibe too
To over priced
Thanks for your help Luke!
Great place great employees. Great products
Very polite and fast. 10 out of 10 service
Douglas is great, got me what I needed and back out the door! Highly recommend!
Great experience
Would definitely go back very nice a knowledgeable top notch ??
The flower was old and dusty I wouldn't get anymore flower from them if they were giving ounces for free
Douglas was super helpful and friendly
Light was awesome as always. Quick and super easy pre-order pick up
Luke was very knowledgeable. He has a wonderful sense of humor. Will definitely go back to see him for all our needs.
This was my first visit and John was very helpful and had a great personality!! Will definitely go back!
Jacob was great as always and I always feel welcome.
Another awesome experience! Shout out to DOUGLAS ?? for be an amazing customer service rep for your location!
Douglas was awesome. Knew a lot and helped me figure out what was gonna help me the most
Was very fast at getting in and out. Went through what's what and was on there game very appreciated.
Doug was great
Nice place
Brown lady with glasses had a stanky a** attitude. I kept asking question about prices and products and all she said was “i dont know”. Like who even hires these people.
Knew her stuff and very friendly!!!
Love it here
Literally the best Person in Mich! Thank you?? Always a pleasure seeing her and getting her opinion.
Always an excellent place to visit! Always tender picks and havnt been letbdown yet!
Great customer service
Luke was very knowledgeable and helped us find what we were looking for in all the different things we needed. He’s friendly yet very focused on helping you get what you’re looking for. Now just waiting to try the calming stuff on the puppy tomorrow!
Excellent service from the bud tender Luke. Took his time explaining everything and went above & beyond.
Man can't say enough good stuff bout my guy here. Got me everything I needed and stuff I had no idea I would also enjoy all the more. Ask for Theo and you are going to have a great time and get great service! Thanks Theo, see you next time!
Luke was the best budtender will ever have hope I get lucky and have him every visit, he was vary knowledgeable and couldn't be more helpful if he tried!
Best deals!
Illya helped us today and he was supherb !
Douglas was super helpful for my first time being there. He made it very easy to find the perfect product for me. He’s a kind person
Bearded bro explained the different types of distillates to me like he was a scientist. Very helpful and the first time anybody has made it really make sense to me. 10/10
Customer service was amazing helped me out to be in and out quickly ????
Illya was awesome! Such a friendly guy to talk to, knew all about what products I was looking for. Definitely ask for him if you need anything here!
Douglas was very helpful and knew what he was talking about. Mentioned the deals they had going on. He was very friendly! Always a great experience when we go.
Great experience with Douglas
Douglas was a delight and informative. Keep up the wonderful customer service. See ya soon!
Brandon was extremely helpful and efficient. Definitely will be visiting again!
My first time coming (about a week ago) in I got a free lighter and a tour of their lovely selection. They got some of the most beautiful flower ive ever seen in the shop. Douglas was my budtender, very chill, helpful and informative dude. Helped me find just what I was looking for. Will definetly be coming back when im in town!
Theodore was very nice and explained things about the products. He answered all of our questions and was very patient. It was our first time there. Enjoyed our visit.
Douglas was a very helpful employee with my selections!
Jake was an amazing weed tender. Very patient and helpful.
Douglas is amazing. He is super friendly and knowledgeable. I really appreciated his recommendation on gummies to help me sleep and checking ingredients for me since I have some dietary restrictions :) Thanks Douglas!
Douglas was very friendly and personable . He also gave me Very helpful information, On how to counteract The effects of edible overmedication. I got my products and I learned something. It was a Great experience! Thank you Douglas!
My experience was amazing!!!! Thanks again
Super sweet guy and offered all the best deals they had to offer! He made my first experience a pleasant one and I will be back!
Doug was very friendly and helpful; such a cool shop!
Theodore gave solid recommendations and provided a quick and easy shopping experience.
Illya always has 10/10 service. Great attitude and super friendly!
Awesome dispensary experience. Light was super helpful and knowledgeable about the product. Will be back!
Great help Luke is the best upgrade to this place great guy thanks again
Great customer service and very knowledgeable. Thanks!
Great smoke
Friendly and very helpful! Made my experience quick and easy! Jacob was awesome in helping!
I love weed and cookies has the best so yeah
Light knows her products and is very personable.
Jake was an amazing budtender. He was very patient and helpful.
Super nice and great service!
Always the Best Bud experience
Great job for being day 3s in! Attentive and listened! Kept us in the loop being first time customers!
Luke was great! Very knowledgeable and as helpful as could be. If he’s your budtender you’re in good hands. Answered all my questions and then made recommendations based on those questions. He was right about all of it. Thank you for the great experience at Cookies Dispensary.
Our budtender was Ci-Ci and she was absolutely amazing! She was every professional and assisted us as needed. She was very informative and knew exactly what I was looking for . Best service I’ve had !
Hudson thank you so very much for explaining everything to me and taking time out to help me pick out what I need if I can give you 1,000,000,000,000% I would give you 1,000,000,000,000% you’re the best thank you
Very knowledgeable Quick service Friendly smile Welcoming.
Hudson was very kind and super helpful
Celestine was awesome. First time there and she gave me all the discounts available and it's a very clean store. Lots of product
Jacob was extremely knowledgeable on everything I asked about.. he was smiling, very professional and very helpful. Seemed like everyone working there was real friendly and easy to approach with questions. 10 out of 5 stars easily. Thanks Jacob!
Lawrence was great, very helpful.
Great budtender.. even suggested a great dinner spot, black rock. Thanks again
Had a great experience working with Tyler. He was interested in what I was looking for and had a great recommendation. Thank You. Also shout out to Luke! I came in because i heard he was behind the counter. Musta just missed him. Enjoy yall
Hudson one of the best , was patient with us and explain it all on our first experience . Coming from Chicago would definitely come again great deals
lightdenira great very knowledgeable and extremely helpful and answers all your questions you might have thanks again
Give Lawrence a tip and better wage because the working class deserves their cut! Do it! or else the puppy gets it! I already tipped Lawrence but he deserves way way more money because the person knows literally everything there is to know about marijuana so there.
Bradley’s was awesome. I came in with one idea. Left with another and was very happy. Bradley is a rue sales consultant. Thank you Bradley
Jacob was super friendly and knowledgeable… I would like to see him again:) oh and product was ?? banana bread preroll!
Tyler was very nice and helpful,knowledgeable. We will be back soon
Theodore is awesome
Lawrence went above and beyond educating me on CBD, THC & Stavia so I knew what I was buying today. Great personality & no high pressure sales! I will be back!!!
Love it can’t wait to get back there!!
I love this guy!! He takes care of me almost every time I come! Give him a raise!! My favorite tour guide!!
Best person dealt with was cashier Lawrence was his name super chill cool guy
See ya all again soon!
Was great as always
Tyler was a CHAMP, I’m picky and he put up with all my BS. WITH A SMILE. No questions asked COOKIES is by far the top tier brand in the industry. Top shelf product and top tier service! Thanks we will be back!
Bradley was very nice and helpful and also a cutie
Great people and amazing service! Gage was extremely knowledgeable and helpful
Good product
The best dispensary around forsure had the best and most helpful guy Lawrence P tell me all about everything there is to know.
Tyler did a great job helping me today! I got great deals, wonderful products, and got to work with a wonderful human! Kudos, Tyler, many thanks!
Super friendly love it
Thank you Brandon for taking time out of your day to make sure I had a good experience at Cookies.
Awesome dude that Theodore! Patient and informative throughout our experience! Super helpful. My husband and I drove over 5 hours on our 19th wedding anniversary to visit the Cookies! That is for making a fab experience my dude!
Had such a good experience here! Went for the first time today and was helped by Bradley. He had awesome recommendations and was super friendly!
It’s always a chill vibe when I go to cookie’s on portage road Lawrence p always get me right thanks bro
Really enjoyed my visit to Cookies in Kalamazoo! Tyler was awesome and didn't seem to mind all of my questions so close to quitting time! Wish I would have been able to make it in earlier! Attentive & knowledgeable staff. Overall a great experience, I will be back!
Theodore was great! Extremely helpful
I’d let him date my sister
Always have an amazing time, Theodore is always my budtender of choice, and is always super knowledgeable.
Lightdenira is fun, cheerful and professional. Knows her way around a keyboard to find the best deals of the day.
Jacob was awesome and helped point me and my husband to some fire and helped with hella deals. Definitely my new favorite shop and highly recommended
My budtender was Jacob he was super helpful. He definitely seemed good at his job and actually cared about me as a customer not just another person in the store. Especially me being 45 min. out of town
Great service
Jacob was amazing and a great help.
Tyler was great,he was patient with my questions n knew his products. Nice to not get rushed or talked to like you don't know nothing.(that's the worst!) Lou was also at the desk n overall a good vibe all around. Definitely will stop back.
Bradley was informative, patient and you could tell he really enjoyed his job! We had an amazing experience thanks to him and the amazing security guard that was on duty!
First time was the best. No wait awesome help. 2nd time felt rushed. Felt like grab your stuff get out . Probably try a different place in Michigan to compare.
Bradley is an awesome Budtender! Cookies is the most consistent quality dispensary in the state ???????
Knows what he’s doing and patient
Big s/o to Carly, probably one of the most knowledgeable helpers in any gage/cookies store in Michigan. Her knowledge and advice is the some of the best hands down. Grateful to be able to get her help every time I’m in the store. People like her make the experience that much better! Will be back most definitely just because of her!
Big big big shout out to Bradley you are great thank you for making my experience enjoyable in every aspect.
Very cool
10out of 10, will come again
Priceless!!
Very friendly and easy to communicate. The service was excellent!
Tyler did an amazing job helping me today and even recommending an alternative product for me. Thank you Tyler
Friendly staff. great recommendations!
As always our concierge was knowledgeable and amazing. We travel from Chicago to Michigan and are never disappointed with the service we receive
Devin the manager I spoke with was cool as hell, helped me pick some gas, and we spoke genetics. He’s the man!
First timer and Hudson was really helpful
S/o to Carly the weed chick, she was super dope and extra helpful guiding me thru the menu and explaining the strands- definitely worth the drive from Illinois , I’ll be back cuz she hooked it tf on up!
Tyler was such a great help to me. He explained everything and gave me his opinion and really let me have a great experience shopping here.
Light is dope helped us out hooked it up
The staff is always nice
Thanks again theadore your recommendations was spot on once again
Jacob was extremely helpful and made great recommendations and made sure we had the most positive experience. Thank you!
This is my go to dispo for sure! The entire team always has good vibes. Today I was in and out in less than 5 mins and the cashier Lightdenira was so quick and helpful.
It is good
Jacob was extremely helpful??
We come here every couple weeks and its always well worth the trip all the way from chicago. Hudson is always kind, courteous, and knowledgeable. Highly recommend for connoisseurs seeking quality
Hudson was very knowledgeable. Being a novice, he explained all of my questions, and they actually made sense! Great customer service! Thanks Hudson!! ???
Best service and quality and price around Luke is the best always happy informative I always look for Luke to wait on me such a happy person and knowledgeable way to go Luke
Theodore got my order wrapped up quickly and was very friendly. Will be coming back.
Came from Chicago to look at dispensaries and Gage did not disappoint. This dispensary was great. The experience was completely personalized and everything was on display beautifully. Our bud tender Jacob was awesome with recommendations and extremely helpful. Would 100% return
Tyler was greaat definitely would ask for him very knowledgeable and helpful and patient
Jacob was extremely friendly and helpful when it came to recommendations for my weed needs. I’m from chicago and would go out of my way to come back here again. Good vibes and even better products
Great Place and Great Staff, very helpful and informative
Bradley our bartender was really friendly and helpful made the experience fun and fast.
Luke was very informative, very patient and all around a great deal of help. I really enjoyed my experience.
Love cookies they have the best bud and budtenders I highly recommend Jacob, he is very knowledgeable on cannabis products
Love this place! The staff is so friendly and kind. They are great with helping you find what you need. It was like shopping with friends. I cannot wait to go back!!!
Mrs. Light was patient and very knowledgeable and flexible with helping me fill my order.. Thank you. You rock.
Brad was very helpful in filling my order. Friendly had alot of great suggestions.
GREAT STAFF
Jacob was,very pleasant very nice place differently recommend stopping in
I ordered an ounce online that was advertised at 33% thc. I drove over an hour home to find that my herb was actually 25% thc. Horrible first impression. Having said that, I am very happy Cookies is here and I really hope improvements are made to straighten out the online elements, because I think it's very exciting to be able to try
They never have an order ready. They prioritize $20 customers over $$$ online orders. 90% of the kids working have zero customer service skills.
First time and had wonderful help.
Jacob H was so helpful, kind, and really made me feel welcome. 10/10 recommend, definitely will return!!
Friendly, Bradley introduced himself and let me know that he was here to help. Knowledge of the products and services. This was a great experience. Thank you ??.
Ppl there are nice and keeping the place clean
Awesome service!
We drive out really far & this is the 2nd time coming out here, 1st time I forgot to write about it but Tyler was great! He was very thorough, patient and knew his stuff!! Super helpful. Bud, edibles and pens were great! This time coming out, we were helped by a gentleman(didnt get his name) who was helpful to extent due to his perso
Jacob has been my budtender a few times already and his suggestions never fail!
They are so nice and friendly and helpful!!!!
Theodore was very helpful and knowledgeable.
Jacob got me what I requested and back out the door, fast and easy!
Expensive,overpriced,lack of knowledge,
Fantastic young man! Hope he is jere next time I stop in!
Edit: Had an email exchange with a general manager. They rectified the situation. I would happily shop here again. Check the harvest date on the eighth bags if your curious. Half the bags I bought were harvested over a year ago. Won’t be going back there again. Can’t believe it. Bought these a couple days ago. Didn’t even think to c
Beautiful
This guy luke I think is new older guy but what a rude guy pushy and I come in on my birthday he gave me ten percent off of the cheapest thing I bought and I didn’t get a pre roll o will definitely never shop here again sad it used to be solid but all it takes is people like this guy to ruin a well built reputation
I had the pleasure of having Hudson help me out, he was very kind and patient and made the trip overall very pleasant. ??
Luke made the experience smooth and informative! Thank you!
Grandson played his Last football game today I'll always remember it
Jacob is funny and super helpful!
Out of the 25+ dispos I’ve been to Tyler was the most knowledgeable of product. If there was a 10 star rating he would have it from me. Great experience and would recommend giving this man a raise!!!
Excellent service from Light!
Thanks again theadore for all your help and advice
Luke was by far the best bud tender I have dealt with SO FAR BERNER NEEDS HIM AT HEADQUARTERS LOL
Called in unhappy about product we got from this store. After seeing some of the flower I purchased was harvested as far back as 3/12/2021 (20 months) I asked to speak with a manager and Kristin was who I was on the phone with. After telling her we love their store and product we were upset when we got home saw the dates and weighed
Excellent service by Luke D. I asked for a staff pick, and he was able to pick the a winner. Thanks again.
Thank you to all the Cookies employees and Managers for treating me like family
This location is one of the farthest drives from us but man it is so worth the drive. The staff is so knowledgeable and helpful and it's always such a joy seeing Hudson, he's always happy to answer any questions or point you in a direction if you're looking for something more specific.
Very knowledgeable
Very knowledgeable A+
Tyler was very knowledgeable and helpful.
Luke was great very knowledgeable about the products and hooked me up twice! Great staff as well my go to dispensary in Michigan!!
Hudson was super kind and courteous to find all the things we needed, and was also very knowledgeable about all his products! :)
I always have a great experience with all of the employees here!
Was great as always and I always feel welcome.
First time at this location and Hudson made the experience wonderful. Thank you!
My first time visiting Cookies was very pleassnt and professional. Douglas did an excellent job. I will be back.
Fantastic young man!
Great friendly place! Hudson, brad, tyler and a few other guys there are pretty awesome never have any complaints with them!
Great experience, the staff were very friendly and nice
Douglas was very nice and helpful. Made my experience easy and exciting.
Douglas was amazing, patient with us and very helpful. Thank you so much for your help Douglas.
Douglas was very helpful when needed and went above n beyond
Best budtender. Very knowledgeable and friendly.
Douglas was super helpful
Was every helpful and kind
Best place ever, Theo looking out to make sure I get the best deals. Never looking elsewhere
Such a great experience. Chicago love but Michigan prices just make you feel like a child on Christmas
Great service!!
Tyler had great customer service and was quick to get my order around.
Douglas was great got me hooked on some tasty gummies
Jacob was able to answer all of my questions without hesitation. Great worker and helped me find exactly what I was looking for.
Theo helped answer all my questions and made the transaction smooth from start to finish.
Doug was super helpful & the gummies are tasty ?? Thanks!
Jacob was an excellent budtender, kind, knowledgeable and helpful. The entire staff made the shopping experience grand. The prices and deal are great too. Highly recommend this place!
Extremely helpful, tells you about sales. Perfect experience
My guy Brandon needs a raise. Get that man a manager position. He deserves it. He made my experience everything and note that I’d of hoped for after driving 4 hours to get there!
Douglas was an amazing help for the first visit. Thanks!
Excellent staff and quality products, lots to choose from. Hudson was very good and helpful
Lots of good deals very helpful staff
Luke was so cool! First time there and he helped me get in and out quick and was so funny! I'll be back!
Great service as all ways
We had a great experience shopping here. Jonte was very informative of all the strains, and great deals
Great place. Wonderful staff.
Dude and the experience was amazing and would definitely come back
The best dispensary this side of Michigan. Shout out to budtender Jacob for helping me get that KK. Love it and I'll be back soon.
Cookies Dispensary is another cool place and they have a wide selection of cannabis and products! It's a farther drive being in Kalamazoo, Michigan but worth checking out ! PPP everyone ????
Hudson was really nice
My first time here was enjoyable. They have bud available to smell on your own which is awesome. Luke was knowledgeable and kind. I love how he told us not to feel rushed and explained what they had. I’d go here again and again.
Cici was a great part to my first cookies experience
Lawrence is the man, fast easy service
Theodore was awsome , I was in and out with order quickly. I love going to them!
Bradley was super helpful, knows what he’s talking about and overall made the experience great!
Great customer service!
Everyone was great! All the products are top shelf baby! Love the Gage cartridges! I live in GR, and my Gage store was dry! Out of everything! So I made the drive to K-zoo! Picked up on some supplies!! These guys are excellent!!?????
Nice place, great people, and thanks for the help Hudson!!!!
First time in and luke made it feel like it was my 3rd. Great salesperson. Very kind and open.
Luke is an absolute rockstar. A walking cannabis encyclopedia, if you will. In addition to all the knowledge he shared, it felt like I was hanging out with a good friend the whole time. The selection of everything from flower to merch was insane & great energy throughout the whole space. If I lived in the area, I’d be here on the reg
Brad at cookies of Kalamazoo was amazing. Super knowledgeable on products and strains. Had a great in depth conversation with him that had me getting everything I needed for my order. Would 100% come back just because of the experience with him.
Carly was great very friendly and welcoming!!
Easy for out of state med/rec unreal deals. Great Customer Service. Be sure to see luke !
Thanks Carly ?? I appreciate all the help helping me find the best products satisfied my needs
Nice, clean establishment. Friendly staff and very knowledgeable about inventory. Made my holiday that much easier. Always will return as a patient. #MatchThat
Lawrence was very helpful and informative loved this place, prices, and service
Tyler was pleasant and knowledgeable
Luke was so informative and helpful even when it got busy! I'm very happy with my selection because of his help!!!
Luke was an outstanding bud tender. Explained so many anatomical methods thc reacts with our bodies.
Luke was really knowledgeable about the job and was a great help.
Bradley was great
Tyler Wade was Great ??
Luke did a great job of finding the right products for us. We spent more $$$ bc of his recommended products. I've been in sales all my life and never enjoyed talking to a great salesman more. He needs a raise, no other dispensary has someone like him.
I’m not from around this area so when I arrived at this location they made me feel very very welcomed like I was from this area. Very polite, excellent service, speed of service was on point. Even though I came at almost closing time they still took care of my needs and was very knowledgeable about the store and the actual product. I
Great environment and wonderful people...thank you.
Very engaging and satisfied my need for knowledge rapidly and effectively.
Awesome Dude! Super friendly and very knowledgeable.
What a great place with awesome employees & a great selection. Theodore was amazing & very helpful! I will be back!
This was my second time being here so I brought a couple of friends! I love Cookies because the team members are so good at relaying information and helping you pick what works best for you. I'm very particular with my strains and Luke was eager to make sure each of us had an idea of what we'd like. He was very personable and told us
Luke was such a delightful bud tender. My friends and I will definitely be back!
Best dispensary I've been to yet! Hudson was amazingly helpful!
Real good employee
Back again and had amazing service from Carly T! Block party is as the youth's of today would say " smokin!" Or is that Jim Carrey in the mask?... Either way the product was great, the service was as always amazing.
Luke and Tyler great guys. These guy have the gas. Only buying from here Luke is very informative good guy.
Great people and service. Lightdenira was an amazing help.
Lawrence or LG I think was super helpful and was super chill!
Whatever chemicals you guys are spraying on the weed please stop . I bought an eighth of the red velvet 1/8 of the Gary Payton and 1/8 of the Hawaiian rain and right now Im having chest pain so bad due to the chemicals you guys are spraying on the marijuana.... I've been smoking pot for 30 years and I've never felt this way from smok
Jacob is DOPE! Everytime I come in .. he’s ready to help and real knowledgeable. Makes it a safe space !
Tyler W., Thank you very much for all your hard work, help. Solely because of you I will be stopping by here for my cannabis need\weed.
Thank you for everything Lawrence (LG)!!
Way to go, LJ! See ya all again soon!
Excellent selection and service
Great experience & great help
Theodore is the man! Got me just what I was looking for and more! One of the best bud tenders I had the pleasure of working with! Look him up when you stop in! Thanks again!!!
Tyler was amazeballs. Very knowledgeable great personality will definitely be back thanks for a great buzz
Thank you! Jake was nice and helpful! Helped me pick out some good stuff
I was helped by an amazing worker by the name of Light. She was extremely helpful in finding carts with flavors I haven't had before in addition to giving me some great suggestions! I don't always have great experiences at dispensaries, but I certainly had one today at Cookies!
Bradley was Awesome.!! Huge help & Great attitude. I'm thinkin I should be workn at the Dispo
Very helpful love the gummies. Thanks trevor
Bradley was patient, knowledgeable, and helpful! Truly knows his stuff! Great conversationalist.
Hudson just hooked me up 10/10
I gave 3 stars bc the store itself should be rated better but the employee that helped me that day must not have had his morning smoke bc if impatience was a person. I don’t want to go back in case i run into dude. I miscounted the money I brought and was trying to figure it out but the customer service was terrible. Definitely recom
Belive the person that helped was lightdenira she was nice and knew what she was talking about
Theodore was super coo the moment I walked through the door. I was looking for a a strain that was a different price online than it rang up in store. He called over a manager who gave me the reduced price # loved the customer service. All the strains I got were beautiful the buzzes we're great and the prices were better than reasonab
Best service and quality and price around
Very good experience yet again Lightdenira was wonderful and I'm always happy with my experience there. I give her a 5
Jacob was amazing! Super knowledgeable and helpful!
Bradley was extremely helpful in helping me make my selection.
First time ever at this location. Bradley was amazing, he took the time to show me everything I asked to see. He broke down prices, and popular items. All in all I had a great experience, and they kept me at the budget I walked in with! Amazing , I'll definitely be back. 9/10 on the experience for sure
I’ve been to dispensaries in multiple states as well as worked in the industry since 2014. The building was legit, the safety and security was on par to any other. The sales floor was unique! Very open lay out compared to the typical bar style dispos I’m accustomed to! I like the light on the concentrates! I rolled into Kalamazoo lo
This was my 4th with Lawrence taking care of me. Best service at the best dispensary in the country
Hudson was awesome!!!!
Always love it in there
AMAZING CUSTOMER SERVICE ????
Dude was great, never have a bad experience here!
Lawrence was an amazing staff member, he went above and beyond & was very helpful when me/my mom had questions. He did an exceptional job & I will certainly be returning in the near future! Thanks Cookies ??!
Thank you Lawrence for all your help and knowledge 5 stars for you
Amazing service !!Brad made it quick and simple
Love this place
Good recommendation on the e85 Jacob.
Really enjoyed my visit today because of Lawrence thank you for your help and kindness
Bradley was super helpful, informative and easy to talk to! Glad we drove the extra time to come to cookies. Great experience!
I completely wasted a 3.5 hr round trip here. I placed an online order and was given a confirmation number and told my order was ready for pickup. When I arrived I was told it was sold to someone else because it is 1st come 1st serve. But I placed my order BEFORE the person they sold it to. And was given a confirmation number. That i
Bradley was extremely knowledgeable and helpful with helping us make great purchases! Everything was ??! This man understands QUALITY over Quantity.
First time there... Very helpful employees! I'll stop through here whenever I'm this way.
Jacob is the best at that store. Every time I come I have a great experience. His suggestions are always fire!
Brad was a solid dude. Hooked me up with some great pre-rolls. I would definitely come back.
Lawrence was a huge help, cookies and gage are the best. We love visiting this location.
Great people, great service and great product!! HATE going to the dentist !! The gummies I bought definitely replaced the nitrous the dentists don't use any more. They were great! Just make sure you have a driver!!!
Hudson was great! Very knowledgeable about the products, and super helpful.
Best dispensary around. Definitely best one in Michigan. ????
Great friendly place! Hudson, brad and a few other guys there are pretty awesome never have any complaints with them!
Lawrence was on his A-Game thank you for being professional!
Good service
I love this place and all the employees!!!
Quality products and great staff always friendly.
Good flower at a good price
Luke is awesome! He gave us a tour and explained everything! I will be back soon!
It's a good place to get your cookies
Lawrence was very nice and quick ! Great employee
Best service anywhere always take the time out of your day to look through stuff with you
Hudson was awesome. He really knew what he was talking about
Awesome place to go for all the best cannabis needs or wants ! Great selection of flower for both rec and medi @ decent prices and friendly staff and very helpful
Excellent service from Lawrence!
he was very helpful with the whole experience.
AMAZING service! Brat or Brad did his best to make sure I walked out with everything I needed/wanted. I can’t emphasize enough how great my experience was. He made my 3 hour drive 110% worth the drive and I’m sure I will be back. Best dispensary I’ve ever been to and the prices are amazing.
Bradley was very honest and straight forward,listened to what I wanted and took over from there showing me what they had to offer
Excellent staff and quality products, lots to choose from. Hudson was very good and helpful. Still good ??
Bradley was great !! Make sure you ask for Bradley !!!
Bradley was great! He had some good recommendations and made sure I got the best deals, and he guessed my favorite color ??.
Good vibes
Great Deals Definitely Will Be Back Soon
Jake and Luke were polite and helpful. I felt most appreciated here plus there is a nice selection of products. Jacob was informative and knowledgeable while he waited on me. I'll be a return customer for sure.
Way to go, Luke! Love the hair!! See ya all again soon!
My guy Hudson has helped me out on numerous occasions. This cookies location has been my regular go to for awhile now and this guy is probably one of my favorite tenders here. If you’re looking for solid stuff at a good price and super helpful tenders.
I came in on my 21st bday and had a great experience at Cookies because of Lawrence! I will definitely be coming again
Great deals and friendly service.
Been coming back to this location for a couple weeks now, shout out to Luke he made sure I had everything I was looking for. And didn't steer me in the wrong direction even when I tested him. Definitely my favorite cookies location so far.
Great staff. Carly is usually the one helping me and she is always great to work with!
Great customer service and friendly
When i came in to order a preroll i quickly found out they were sold out, luckily Hudson( my budtender) helped me pick out a different kind to try he thought i would like and as im smoking on this one writing this review i couldnt be more pleased. Thank you Cookies and thank you Hudson.
Lemon Pepper!!
I had a good visit and the budtender was great and knowledgeable.
Jacob was cool about it
Great customer service!
This Cookies dispensary was awesome. Very clean and nice atmosphere and Hudson is the man.
Jacob/Jake is the man! Always friendly always great service. One of my favorite bud tenders. Someone who is a Cookies Connoisseur I’m always hyped to talk about the upcoming Cookies Drops. He never misses on his recommendations. Can’t wait to try the e85 binske!!
Tyler was fantastic today super helpful
The service there is always great, good recommendations, and Lightdenira was super chill.
Always quick and extremely knowledgeable!! Thank you ??
Today was my 3rd time in Cookies and I had the wonderful Ms. Lightdenira help me shop and each time was a great experience! From her insight to her spot on reccomendations, she is the epitome of great customer service. If the company has a customer experience position, she should be on your shortlist! SHE ROCKS!
Impressed with Bud tenders product knowledge. Lawrence's custom service was exceptional wonderful. Will definitely be back
High five to Bradley for the recommendation and customer service!!
Brad is awesome and was very helpful ????????
Jacob was friendly, helpful and enGaging, (pun intended). Job well done.
Theodore was extremely helpful. Will definitely return. Would give 10 stars if I could.
Lawrence aka LG was super helpful and knowledgeable!!
Bradley was awesome! He was very helpful. We will be back!
Wow all the selections… no SALES no DEALS good luck cookies lots of other places with big deals. Should do like a twisted Thursday sale. Something….
DEVIN was pleasant and knowledgeable
Jacob understood anything I asked or gave as ideas back if I said I wanted it for this or that, he was on it and very knowledgeable
Luke was very knowledgeable, and i took what he said to heart. Great experience! He's a great salesman, and knows his stuff. He's a keeper.
Literally the best Person in Mich! Thank you??
Denira I believe is their name was excellent as always! Very knowledgeable and PATIENT. See you all next time
Absolutely love this place. Knowledgeable and kind employees. Some of the best deals in town.
Friendly Staff like always and the Girl that help us she was awesome and patient with us Stoners lol
Real nice Thank you for helping find what we needed
Ordering online was super easy. The store was clean and the people were friendly. Great experience.
Carly was awesome ?? she took her time and explained all the great deals available on Med side and i came back home stocked up!! Will be back very soon. Thanks Carly
First time there best experience very friendly and helpful thanks Lawrence!
Very knowledgeable Answered all my questions and recommended products
It was awesome because we got there at the last minute and Theodore was great definitely recommend going there and checking them out!
Luke was absolutely fantastic
product's great, the service was as always amazing.
Luke’s gnarly… dude showed me pictures of him ripping down 50ft waves in Maui with chicken joe on his shoulder eating a squid stick????????
First time here and the customer service was beyond excellent. They make you feel welcomed and answer all the questions you have. Definitely going back next time I’m in Michigan
Finn made my experience amazing everytime ive been there. Luke was great, he's fast knowledgeable and nice!
Check the harvest date on the eighth bags if your curious. Half the bags I bought were harvested over a year ago. Won’t be going back there again. Can’t believe it. Bought these a couple days ago. Didn’t even think to check until now.
Luke is a great Budtender to work with and really knows what he is talking about. Made my first experience at a dispensary ever amazing! Very great place and got some very good stuff at a great price. Will be back for a restock soon :)
Very friendly and knowledgeable I wish customer service was like that every where
Luke D helped me save money and get the best deals. Definitely recommend talking to him!
??????. All I know is I can't wait to check them out some more.. What up Berner!!!?? Keep killin it bro. Great brand seriously. Keep up the hard work. We all see the passion you put in your brand. Yum can't wait to get some cookies.
Worked with us cause they were out of what we wanted . Very nice people
By far my Favorite Dispensary in the Area I come up to visit family in Michigan from Tennessee every so often and make sure I come here and my Budtender Logan I believe was his name he was super chill and helped me save money and get great products!
Love this place was just in on 3/5/22 and Tyler rellay took care of me. He save me like 50 dollars off my order I didn't know about the pre roll deal. So thanks Tyler and he actually made me come back and spend more money
Excellent selection, had everything I was looking for and more! Theodore T. Knows his stuff and was very helpful! 10 outta 10 recommendation to stoping here!
super busy day when i came in, was greeted by the reception. had a short but meaningful experience with my budtender who’s name was theodore as he guided me to what the best flower of the day was and why he thought so
Berner is the goat. Best Strains on Earth. Cookies for Life. Tyler is my go to budtender for sure! Being a connoisseur of concentrates it’s always great talking with someone who not only knows their stuff but gives some excellent recommendations. Thanks Tyler! You guys never miss! Theo and Zach are great bud tenders too!! Their whole
I traveled to Cookies in the Kalamazoo this past weekend and it was everything i imagined and more lol. I had Tyler W. give me a quick tour and show me everything around the store for my first time and it was definitely worth the travel. great bud, great tastes, and great prices compared to dispos near me. 10/10 would recommend
great service as always, my bud tender theo was spot on made sure my order was right at the register and even got me and my wife cookies bags ! can’t wait to see what sales you guys have next time
Dank
My boy Tyler rock helped me out this early Monday with the doggy bag ??
Great place, good selection and the staff was great.
My first time there it was an awesome experience my bud tender Tyler is very knowledgeable he’s the best
Love this place! Best medical pricing around, and their carts are fire!! Also have great budtenders who know what the are talking about. Highly knowledgeable staff, especially Logan. Would come back just for him he's that good!
The helper had an attitude as if he didn't like the coolest job in the world
My budtender leo was awesome,best prices in the Midwest
Theodore was very helpful! I have medical related nausea issues and I’ve had a hard time getting good recommendations but he was knowledgeable and down to earth. Thank you!
If I would have rated cookies based off my first time there, I would be giving no stars and a bad review. BUT I went back and I'm glad I did! Bradley V. is one of the best bud tenders I have ever had....I've had a few lol...he made me completely forget about my bad first experience to the point that now I am giving 5 stars! He was a
Love it free weed for birthday it great.
Checked out the one year at my siblings behest and saw a neat deal for stiizy carts, mentioned it to my budtender, light and got no response on it. Was confused when I cashed out and asked a different budtender and was told that wouldn’t be until 5pm. Kind of annoying and made me feel like I wasted money. I also didn’t appreciate bei
Was down on vacation from the upper peninsula and had to stop by and check them out. Big fan of the cookies brand. I work as a bud tender so it’s cool to go into other places and see how they work and I’m totally jealous Of the store lol. I had LP as my bud tender and he was great. Awesome product knowledge. Definitely will be coming
Shout out to that boy Hudson! Knows what he’s talking about, makes everything easier. First time going to a dispensary but won’t be the last !
Good selection, friendly staff. Excellent environment. Devin was excellent ??
David was the friendliest, coolest employee I have met in the 5+ times I’ve been there. Definitely deserves a raise or promotion or something.
Great selection of top shelf bud, great prices. They always have new stuff and bargain deals. Tyler w. Is a great bud tender as well as all the others that I have had. It’s always a great experience and keeps you coming back
Amazing experience, came in for my birthday and was assisted by Jacob P. & was amazing first time at a dispensary and he made the experience great very patient and helpful pointing the right way will be back again for sure.
Best dispensary in Kalamazoo. Always killer deals and fire products! Theo T. is always helpful and knowledgeable. Definitely one of the best budtenders around.
Super friendly staff, deals are amazing
I like cookies
Manager lady very rude, being older you would think you get some kinda respect especially handicap, being medical patient having to buy rec and huge taxes have referred sooo many ppl there now never again at Kalamazoo location very disappointed in teenager Manager that couldn't do her job sad ??
Derek was awesome very friendly and helpful
Luke was amazing! I had a pretty big order and he helped me through it and was very patient!
Got the dealios
Theodore T ! This is for you my man! He was just beyond great! Such a great help! Knew exactly what he was talking about and just wow overall a great experience! I love cookies ! I come from Chicago and I do not mind the drive at all just to come here! Thank you guys for being such an amazing staff! #blessed
Marla was wonderful. Great prices, good selection. In and out, will certainly be back
The largest selection that I've ran into lately in such incredible energy in the place And amazing prices! But if you're looking for a flower this place has so much it was so hard to even focus there was so much you could see every strain on display was amazing
First time at a Cookies location. The people were knowledgeable and knew their stuff. Daniel was my bud-attendant and he was a huge help. The registration was easy and they got people in and out pretty quickly. The 420 event they had was amazing. They had food, prizes, and a photobooth. I highly recommend Cookies.
This was my first time going to cookies. I chose curbside pickup and i did not realize it was in the back. They have a sign that says entrance and a sign that says exit, but since the way u go is in the drive ways next to them it does not look like it is part of their property. Other then needing better signs, Lightdenira was awesome
It’s a great experience I recommend the Kalamazoo cookies great service and communication skills from the employees but this one employee stood out (Tyler) good job
Always an awesome experience! Tyler always a pleasure seeing you again thanx 4 your help & recomendations. til next time enjoy!
Very good experience Jacob was very helpful
Carly was great to deal with. Was in and out super quick and was overall chill
CC was very friendly and knowledgeable about the products. I would definitely go back and see her again. She made it easy to make a choice and filled us in on all the great deals.
Theodore T. was super helpful and had great recommendations for suggested products!
Jonte was awesome. Helped me pick my goodies and was patient
Great customer service, I live in Illinois and try to come out twice a month everyone there is super nice will continue to make the trip. AWESOME JOB
Great facility with knowledgeable staff!
This food is unbelievable yessss love it
Great bud tender brad
I Was in from out of town and stopped by . Bradley took care of me and my friend . Great service , recommended us the top products . Took his time to make sure we were 100% satisfied. Kept us updated on the price as we added each product to the cart . Front desk was friendly too . Will be back. Thanks for the service .
Everyone was so friendly and well educated
The best dispensary on planet earth always helping me find the best flavors for the best price. I refuse to shop anywhere else! ??
Come out of state to go here great deals
Hudson was friendly and very informative. Will definitely return.
It was our first time there and had no clue how it worked the staff was really nice but this one employee young man name Theo was extremely helpful and really knowledgeable about all the products . I'm not going to lie I asked lots of questions and he knew the answers lol BIG thank you from TEXAS!! Wish we had a cookies here!! (Ferna
Great customer service
Pricey cartridges cost 10 to 15 more than Fire Creek couldn't do it.
Jonte was excellent. Was very pleased with his recommendations and the deals he showed us. Will be back
Luke was awesome! Very knowledgeable about all the items we had questions about.
First time coming in, incredibly nice and patient staff members, helped me find what I wanted and gave me recommendations and helped me with all my questions. I was helped by Bradley and he was kind and helped me with everything I need, give him a raise! Great prices ????
Heather was amazing!!
Theo T served me very well, had all the knowledge I needed! Great service
Luke D is very charismatic and eloquent
I always have a great experience here. Today Theodore helped me and was very patient as I decided what to purchase. Theodore was very knowledgeable of the products so that made it easier for me to decide.
Tyler was awsome made it easy to figure everything out and was super awesome with the help deff will be back just cause him
She was great helpful in explaining and showing me everything
Theodore is great very knowledgeable and extremely helpful and answers all your questions you might have thanks again Theodore
My first time there and everything went great!
Drove all the way from Coopersville to come experience what's happening in K-zoo. Awesome place to shop with really friendly people. Bradley W was very helpful. Definitely worth the drive. Will be back.
Gage was super awesome! Very informative and friendly service!
Luke was funny, friendly, and very helpful!
The staff here is amazing always so friendly and willing to help you in anyway they can and also patient cause I'm all over the place when I'm here cause I'm a show and tell type person want to see everything Thank you Luke for the help your golden
AMAZING deals. Friendly workers. Phenomenal weed. 10/10
For me personally crisis for a little high I'd rather get it off the streets
mmmm weed
Theodore had a great attitude and helped me find what I needed. Great customer service!
Bradley was very helpful and had some favorites that he suggested.
Luke was PHENOMENAL!!! He’s incredibly educated and joyfully answered every question I had. Luke guided us through a memorable experience and we will 100% be back to Cookies to visit him! He’s so kind and so passionate- he’s got the best dank for you, absolutely recommend
I honestly don’t remember my bud tenders name but it was great for the first time! I recommend 100%
Jonte was great. Thanks for the experience. The 2 hour drive was well worth it. I will come back. ????
Hudson was very helpful. It was a pleasant experience and the product was great ????
Theodore was super knowledgeable in helping me pick out some nice rosin!
Luke did a great job helping us find what we needed. He had the kind of positive energy that made it a fun, memorable experience. I plan on coming back soon!
Laurence is great! He waited patiently while I shopped, was very knowledgeable and informative about the products/deals. He also made sure I received the best deal for what I purchased. I will be back soon and I definitely recommend Laurence!
Jacob was very helpful! Will be back again!
Daniel treated the homie with excellence & got me on the deals I’ll be back for sure!
Love this place. Really great people and luke was very very helpful. He helped me out with the right strains for my anxiety. I will definitely be coming back.
The people are awesome and very kind and polite.... Awesome service
Always nice
All of the employees at Cookies make you feel like family. I’ve been going there for some time as I started Rick Simpson Oil therapy for a major health crisis and the people who work there are very knowledgeable and are happy to share their knowledge with you. I feel good just walking in the place because I am always greeted enthusia
Daniel was timely and very polite when delivering my products
Awesome Place! Fantastic People!??
Excellent staff and quality products, lots to choose from.
Was stuck between 3 strains and Lawrence P helped me make the right choice since I wasn’t able to smell them, super happy ?? exactly what I wanted
Daniel was great! Very helpful I traveled from Chicago and was very pleased
Incredible deals and very friendly staff. Will be returning again
Hudson came thru get place great merch great vibes
Lawrence the bud tender was very very knowledgeable and the friendliest employee I have ever dealt with at any of the locations. Great guy!
Excellent service!
Very good experience Luke was very helpful and informative!
I've been to this location twice before when it first opened. Today was my first time coming in, I liked the set up. Everyone was very nice while I was checking in . I can be indecisive but Luke helped me out alot he was very knowledgeable about the products . I learned something and we even shared a laugh or two . Definitely ask for
Like was the greatest! Love this place!
Lightdenira=goat
Lawrence was awesome! He showed me the deals and also gave me good suggestions! Very helpful and knowledgeable.
Luke was a great budtender! fast and easy experience plus a wide knowledge of all products. great experience
What a great place. Great people. Great environment. Great prices. Always go to Cookies. Thanks so much for the great experience today Luke!??
Really nice place to go look around, signing up was quick, it’s not too crowed & the prices are very reasonable. They have cute bags. I loved the vibe & colors of the inside.
Derek was a pleasant to talk to as a bud tender he was very helpful and knew alot of knowledge and all around pleasant good company thanks Derek ??????
great deals and prices! Luke is the man if you ever need help.
Loyalty point program is amazing. Free stuff when I need it. Huge shout to Luke and Devin for being amazing! Thanks guys for making my visit amazing. Luke is the best!
Friendly knowledgeable and fast great service!
Always good to have the best
Theodore knows how to treat a customer well done
Theodore was super helpful and patient with us being first timers.
Great shop nice staff would definitely come back
Luke was an amazing bud tender helped me use points and get some loud the store overall is great experance awesome that jars are out to show you what you are getting and very big selection and choices for low budget still very high quality
Thank you Darlene Lucas Great customer service Sir
Carly was very nice and knowledgeable. She juggled helping 5 of us with tons of questions and she never even broke a sweat! ;) Thanks Carly!
Tremendous experience. The entire staff was great; especially Hudson and Brandon. You guys are awesome. Definite return customer.
Carly was very helpful and she had answers to all my questions. They were all very welcoming and I will be returning soon.
Great staff very helpful. Great prices. I'm coming from Buffalo NY and I've been to 8 mile store & this one. I hope we get this store in our city. Until then I'll be back
Way to go, Lawrence!! LIVE the Pride stickers!!
Hudson is awesome! Super friendly guy! very knowledgeable and didn’t make me feel rushed in any part of the process. Definitely will be telling others about this place!
Expensive junk thanks mcma
Excellent flower at a good price
Very cool people
Lawrence was awesome made me feel better about my day :)
Way to go, Carly! See ya all again soon!
This place is legit and the workers are so helpful and nice. LG is so cool and really takes his time to help you with what you really wAnt. Definitely recommend this spot and i hope you’re lucky enough to have LG help you , all around awesome dude.
Great experience. Tyler was very helpful
Awesome shop. Great budtender..
Jacob was absolutely AMAZING, and took such good care of us. The lady who was getting our merch, who takes care of the inventory is so kind and the store is ran so efficiently. This was a 10 outta 10 experience for me I WILL DEFINITELY BE BACK ??????????????????????????????????????????????????????????????????
Luke was awesome. 6 star service and a nice guy all around. Can't wait to come back
Great facility, Hudson was awesome to work with, knew what I was looking for. No nonsense about recommending products to use!! Highly recommend Cookies!!
Luke was great help n explaining flower and products
One of the best dispos in southwest Michigan. My boys Luke and Brad are the best bud tenders in there, they always help me out and get me in and out the door as fast as possible.
Thanks Light! My budtender for helping me get this great collar for my little guy Jack!
Bradley
Tyler was very helpful and nice ??
Some one is using my id. Because I never have been to Kalamazoo or to this location. This is my second time getting this notification, could you please investigate this. Again never been to this location, so someone is using my name .
Thank you Light! Helped me get this great collar for my little guy Jack!
Luke was so great and helpful!!! The manager was very helpful and gave me some great recommendations!!! I’m from Arkansas and this was one of the best dispensaries
Shout out my boy B-Rad and the cookies crew. Always giving me a good cookies experience! Ask for Brad or Jake or Theo! Just a few of my favs!
Tyler W. Is the guy to see here, super knowledgeable and very helpful and thorough. Def recommend this establishment.
Shout out to Luke Georgia Pie
It was my first time EVER in any Weed store, being a long time Smoker scince the 70s it was a Fasinating eXperience. Luke welcomed Me & was Very intentive to my needs (I'm Quadriplegic). I'll Be Back
Lawrence was a very good. I hope all your workers are as kind and help full as he was . And he deserves a tip and a raise . And the But is grate .