Green Koi
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Customer Reviews
I enjoy the kind atmosphere and helpfulness of the experience it will get the two ?? ?? up from this guy
I’m a fairly new cannabis user and this is only the second dispensary I’ve visited, but it’s a really nice one. The staff is very friendly and knowledgeable. The products are displayed. There’s even a little counter to sit at. The only thing lacking is a selection of CBD products for pets. There’s recommendations for dogs but not cat
Sunday | 9:00AM - 8:00PM |
Monday | 10:00AM - 8:00PM |
Tuesday | 10:00AM - 8:00PM |
Wednesday | 10:00AM - 8:00PM |
Thursday | 10:00AM - 8:00PM |
Friday | Closed |
Saturday | 9:00AM - 8:00PM |
200 Reviews
I’m a fairly new cannabis user and this is only the second dispensary I’ve visited, but it’s a really nice one. The staff is very friendly and knowledgeable. The products are displayed. There’s even a little counter to sit at. The only thing lacking is a selection of CBD products for pets. There’s recommendations for dogs but not cat
I enjoy the kind atmosphere and helpfulness of the experience it will get the two ?? ?? up from this guy
Imagine walking into a calm oasis of tranquility- it’s the same with Green Koi. From curb appeal to the decor to the friendliness people ever - it’s an experience in itself
Everyone is super nice, great quality selection, convenient drive-thru, and affordable! One of my favorite locations.
Love to see they're a socially responsible business by giving back to the community. They're currently offering 30% off all Feb on Wyld gummies, with the proceeds going to Sylvia's Place charity. It's great to see a dispensary that truly cares about making a difference
This so far the best store I've stepped into. Bummer tgat only while working down state can I shop there. I tell folks all the time about my experience w GreenKoi I super dig it! Thanks Maybe have another store up north way? MK
Felt so comfortable here and everyone was super friendly and helpful!
Customer service is a cut above everyone else, people that actually want to work. Very fair prices and a lot of different deals.
The bud tenders are always very helpful and quick to answer any questions.
Went there for the first time yesterday and I have to say it’s a great place. From the overall vibe and layout to the customer service, it’s a great place to go!
Fast, friendly, and great service! Products are ALWAYS top notch! Highly recommend!
I know very little re Cannabis but I was told that it could help my aching legs caused. by Lymphodema. The folks at Green Koi were very helpful recommending cannabis infused gummies. They worked to significantly reduce the pain! THanks!!!
Great selection, great prices! The staff is friendly and knowledgeable!
Everyone is friendly & helpful. The budtenders make sure to stay updated on the current sales & try to keep every customer happy & satisfied. They try to remember all the regulars & treat every single customer as a friend.
Beautiful space. The coolest bathroom I’ve ever seen in a dispensary. My budtender Nick was knowledgeable about products and made great recommendations.
Finally found WYLD elderberry gummies to help with me not being able to sleep at night!! Thank you Green Koi
Great staff and great service
Best cart prices. I seriously can’t find any better deals than Green Koi. Especially on cresco products. Love it
Here's what you need to know: I had zero experience entering...the staff could not have been more friendly and knowledgeable. I was overwhelmed walking in, but the staff eased my brain and helped me choose the right products.
Very clean and organized. The employees were very knowledgeable and helpful. Thanks...
Employees are all very helpful, without exception. Great selection of products and helpful advice in choosing the product best suited to my needs.
So i was surprised how many dispensaries are in Douglas,but after being to three different ones i can say Green Koi exceeded my expectations,great service,great vibes and super dope prices.Green Koi or nothing lol
Green koi is top notch service with very attentive and informative staff!! Always stop by or take small detour to make it in!
Stopped by the Green Koi after a long ride and a day of beachcombing. Amy was kind enough to suggest a natural dermapatch to help my leg and hip pain. No needles! No pills! No more pain! The whole staff were professional, educational and kind to an aging man. The place is chic and has a definite upscale feel. Prices were competitive
The owner rents to many dozens-hundreds of people in Chicago.. 140 evictions in 3 years. If you think he treats customers and employees better than he treated his tenants you'd be wrong lol. Take your money elsewhere they overcharge and lie about donating to charity anyways.
They had Marijuana in there
I presented the folks at Green Koi with the issue I was having with painful sciatica. We decided to try Mary's The Remedy 1:1 tincture. It works! My pain is gone and I've also noticed that I am much more focused on tasks such as writing or gaming. My experience at Green Koi was very professional and accommodating.
My 1st dispensary experience & it was totally seamless! Justin was very knowledgeable & expedient. Building is very elegant & well maintained. Great service & wonderful merchandise. Had a very good Sunday afternoon…& evening! ??
They always have a wide variety to choose from and everything is reasonably priced. Their staff goes above and beyond, everytime! They are so friendly and knowledgeable. They've even given me some stellar recommendations a few times, as well. I drive 35-40 minutes away just to get my products from them. I have yet to be disappointed.
These guys are the perfect combination of the right people, right place, and right products. All of this at a great price point. In nearly 30 years of being involved with medical cannabis from here to California, I have only seen a few places hit the mark like Green Koi. Hats off and a heartfelt thank you to you kind folks!
Green Koi is awesome! Hands down the best dispensary in the area. Shop is very clean but the best part is the staff. Always super helpful and friendly. I recommend stopping by here for all your thc/cbd needs.
Great staff and prices
Always have a great experience visiting green koi. They have great customer service and are extremely helpful. I always recommend them to my friends. Probably my favorite dispensary in west Michigan
The owners here are incredible. So attentive and knowledgeable. I'd drive here from hours away if I had to
Very knowledgeable and kind staff.
The best dispensary I’ve visited. Best service, best product (expertly curated), and a drive through. Love this place any time I’m in the area.
Convenient pick up window and location. Good prices, quality, and selections. Pleasant and competent staff, the only dispensary I've been to with a Mandalorian working the window. This is the way.
A triple threat and Green Koi is exceptional for all three categories. Just off the freeway and and helpful staff!
The most polite and helpful people I've met. It's definitely my favorite
Green koi has the best edibles an flower money can buy. I've been all over Michigan stopping at several dispensaries and have found green kois hands down has the best recreational products out there. They might be a little pricey but you get what you pay for. Excellent flower outstanding edibles 5 stars across the board for this disp
This place really sucks customer service product all the way around.! You're better off going to jars down the road from this place
My favorite dispensary in west Michigan. Great all around, the staff, the store, the prices, everything. Always really happy with their products
Great knowledgeable, and friendly staff and very high quality products. Definitely recommend!
I love Green Koi so much i just had to follow up … it’s a big deal for me to support local businesses that are community oriented and Green Koi really does give back! I have a dog and a cat and I’m thrilled how Green Koi has raised a lot of money for Wishbone Pet Rescue Alliance, one of my favorite non-profits!
Top notch very well organized, knowledged budrista. Good pricing.
my boyfriend and I took a nice little getaway and this was one of the places we checked out. I found some flower I couldn't find around us and we tried some of their house products. we can't wait until next summer and we get to visit them again
Horrible service. Bud tenders just sat by holding conversation while I waited to be served, ended up just leaving
Love the store experience and working with a locally and community owned business. Appreciate the availability of high quality bud and the prompt deliveries and friendliness of Gilbert. I also admire their commitment to supporting organizations like Rainbow Railroad and the area pet rescue.
Though there are other dispos to go to, Green Koi remains my favorite. Nick always gives me great recommendations and he is the friendliest budtender. They've made some recent improvements to an already beautiful store and their product selection is broad.
UPDATED REVIEW BELOW..... I have to say that before today I was a full Green Koi supporter and would've granted 5 stars for sure. The majority of the staff has always been very friendly and knowledgeable. They have always gone out of their way to make sure I was receiving the best deal possible. A few months ago I discovered they
Exceptional service, with a very clear base of cannabis knowledge. With one-on-one interactions, and now newly lowered and very competitive pricing on amazing and quality products, Green Koi is the dispensary gold-standard! 10/10
Love this place, great prices!
Highly (??) recommended. The staff were warm, kind, and helpful. Great selection of products.
Great service and selection here. I always enjoy going here. Hannah does a great job helping you choose the best edibles.
Jackie was the best. I'd only been to 1 other dispensary and was a little intimidated. Green Koi had everything I needed. It was well worth the trip. Plus I learned quite a bit from Jackie. Thanks Jackie. And I love my new T shirt. I'll be back.
Some great deals were on offer when I went. Lovely staff and really nice store.
Very knowledgeable and competent staff, friendly and helpful each time I go. They have great product, lots of variety. Great deals every week, and discounts thru the rewards app. Love the drive thru! We're happy to support a truly local business that gives so much back to the community.
I love the bud tenders they are the nicest people. Shout out to Ashley! Thank you so much for your help and patience. The store is always clean and easy to find what your looking for. I am a loyal customer products are awesome fantastic sales! Check them out you won't be sorry. See you guys soon!
Jamar was awesome and super helpful! Always great selection and terrific prices!!
Love the drive thru option, staff is always super friendly, great product, love their rewards program
This is an amazing place . Thank everyone for the amazing service they provide
Staff is SUPER helpful, great deals and the nicest bathroom ever ????
I always have a great informative visit. I love the staff. Always knowledgeable and helpful. All around great place.
Super friendly staff. Great atmosphere.
Awesome customer service very helpful and friendly definitely recommend
ALWAYS friendly service, speedy and go above and beyond!
I love this place! The delivery driver is such a sweet girl. I'm so glad I found you!
Awesome service!! Super friendly and helpful. Beautiful display of all their products. Definitely recommend checking them out. Always well worth it.
I been going there for 2 years now friendly people they will help you with anything.
Nice selection of products
Although the bud tenders were very nice...its Not the best dispensary I've been to, limited selections, weird payment processing
I find everyone that I have encountered at Green Koi to be extremely professional and knowledgeable. Being friendly too is at the top of their list! For a relatively new company in Douglas, they are extremely supportive of the local community as well as not for profit organizations. They're such a socially conscious business alon
This dispensary is like walking into Tiffany's. It is so elegant I thought I was there to buy a Rolex watch. Very knowledgeable about the products and great staff.
Very nice little pricey need more flower
“High”-ly Recommend!! Incredible selection, high quality products, and best pricing in the Midwest! LGBTQ Owned and truly all inclusive of all people, walks & talks of life!
I love this place and continue to be impressed by Green Koi's knowledgeable and welcoming staff. The budtenders know their stuff. Vibe and atmosphere are both great and they have a beautifully curated selection of high quality products with tons of options. Koi is LGTBQ+ owned and owners are locals--warm, kind and inclusive--committe
Great servi
Efficient, knowledgeable staff. Easy to get in and out with what you need. Recommend it!
Staff was nice but the prices are honestly crazy. I can get a cartridge for 20 most places but here it was 35+ at minimum. Also we’re recommended lower quality joints for cheaper price (understandable) but the price wasn’t even really different. Feel like we got ripped off
We went to Green Koi while we were visiting from Chicago. The experience was really awesome. We checked in with the front counter and the person working at the counter was so incredibly friendly. Then we were called into the retail part of the store by another amazing employee that walked us through all the newest products. He showed
Knowledgeable, friendly staff. Great one on one experience.
My absolute favorite place to shop at. Staff is always friendly, knowledgeable, and willing to help!
Thank you I love your store travel there twice a month great staff and great deals. Keep up the wonderful service you provide
One of my favorite dispensaries even though it's about a 40 minute drive. Great sales and customer curbside service make it very easy on me.
Nice place to go for all your med/rec usage! Loving the drive thru and the convenience of it being located so close to Holland
VERY FRIENDLY & very knowledgeable people work here. I’ve been there many times. ?????
I really dig this store. We live in Holland so it's our closest dispo. We've been there in person many, many times and recently have begun to utilize their delivery option. I still cannot believe that I can place an order online and have it DELIVERED to my door LEGALLY! So cool! Their drivers are always friendly (don't forget to tip
I love Green Koi! They've got me variety than any other dispensary that I've been to.
Associates are always friendly and knowledgeable here. They answer questions, give suggestions and are quick with a smile. Great place to shop! Very clean, convenient to get to and good experience from check in to departure! Only dispensary I shop at because it is the best I have been to.
Love shopping here, The staff are very knowledgeable and very eager to help you...
The staff was extremely helpful!
One of our absolute favorite places to visit when we are in town. This is our first stop when we come to our summer home in Saugatuck and our last stop on our way out. Always something new. The staff is always amazing, super helpful, relevant and know exactly what they are taking about. The place is always clean and the check in proc
Deceptive wording in ads and specials to get you in the door. Cool employees agreed with me, but management wouldn't do anything to make things right after I had paid and realised their "deal" wasn't as advertised. Pay close attention to what they're ringing you up for and how much if you go in for one of their many "specials"
The pictures hanging were very delightful!!! I could see the smoke in plant form and read about terpes and levels. Great display and really good smoke!!
Green Koi is extremely professional and customer friendly. They have safety practices in place and are very courteous. They also carry a wide variety of wide variety of cannabis products. They were one of the 1st in the area and it is my favorite retailer.
I love this place!!!!??????
Beautiful displays and very helpful and friendly staff. I had to leave a review bc it showed 3 Stars at the time and that is definitely not an accurate review - this place is awesome
Love this spot! We always stop in on our way to New Buffalo , Chicago great deals , tons of knowledge ??
Great products and even better environment. Everything you need can be found here
Great place! I come to Michigan every year and this place is one I look forward coming to! Highly recommend stopping by
Great knowledgeable friendly staff. Professional A+ plus flower and tincture
First time customer medical card holder It took four days of trying to get aero pay to work. Unable to leave home at this time so was thrilled to get delivery without cash. Received call from G stating there was confusion about my medical card ? When G arrived to deliver I was told I was not registered with them so couldn’t have disc
Everyone here is super kind and always eager to help, the products are all very good and the prices are pretty fair. I don't go often but every time is pleasant.
Love this location! Everyone is very nice and super helpful! The drive thru window is very convenient
One of the best dispensaries I've ever been to. Kind and knowledgeable staff, easily accessible, and prices that are unbeat. For the experienced and novice alike, Green Koi is worth your time, money, and support.
Great dispensary with excellent customer service. The bud tenders are knowledgeable about the strains and products and can help anyone find what they are looking for.
Best Customer Service!
Love that the staff was really knowledgeable and had personal experience with similar issues and helped pick a product that has worked wonderfully!
First time there and they made me feel like family and guided me with my choices..wonderful staff and products.
Great place! Friendly, fast and courteous service. Best of all, prices are great!
Very clean very organized employees were very professional everything was just as I expected it to be I hope to return here at once but many more times and I want to thank Green Koi for their service
Good prices great product and the staff are very helpful
Lovely people and wonderful service, the diversity in options and ways to help is outstanding.
A lil off the beaten path,, but one of my favorite stores of all of Michigan! Always hit here when close to South Haven!! A must!!!
The Employees know just what you need and are very willing to help.. very clean place with a very welcoming environment….
Staff is always amazing. Great at answering questions and suggestions for products. Online ordering is always correct and quick.
Green koi has the absolute best quality cannabis in the area and with daily specials. The staff is always friendly and provide an experience comparable to dispensaries I’ve visited in Cali and Colorado. Don’t waste your time and money going anywhere else. This is the spot!
i love it here! the staff is always so friendly and helpful, and the products are wonderful! the store is also very clean and organized; i highly recommended stopping in :-)
Staff were wonderful and thorough. Clean. Great experience
Great selection and prices. Very friendly and knowledgeable staff!
Put in an order for delivery call to confirm it says yeah all good on this end. Wait over 3 hours and call back ask for eta and get put on hold. Manager answers and dances around the situation with as many ums as ok I’ll look into that. Great first experience.
Clean.. but, it's not deli style. Pre roll joints 15 bucks.. yikes
Great selection, friendly staff. Make sure to get the house made stickers!
Friendly and knowledgable staff. Wasn't sure what I was looking for or the type of product that would give me the best results. Found just the right fit for me. Like Goldilocks, I found the one that's juuust right. Thanks!
Beautiful store inside and out. Budtenders were all super knowledgeable and exceptionally friendly. The variety of products were unmatched. I highly recommend this dispensary to anyone. 10/10
They are nice and all, but I think there stuff is to much, I can always find it cheaper and better!!!!
I've been a longtime user of certain cannabis-based products as an approach to therapy for my osetoarthritis. Among legal options out there, Green Koi is among the best, hands down. Their institutional knowledge of all their product lines extends not only from the sales staff but also their owners, Ethan and Dave, who seem very hands
Always cool cats??
Bests buds in Michigan baby!!!
Absolutely love this place. Everyone is very knowledgeable and kind. Great prices on flower and all of your THC needs. Easy in/out of store and parking. Handicap accessible. They take out of state government issued ID as well. Highly recommend.
Informational and an all out good expirence.. staff was nice and helpful.
Way way overpriced.
This is one classy dispo. The staff is very courteous and the young woman that helped me was very knowledgeable. The price point was very fair. I would highly recommend Green Koi to anyone.
Love Green Koi. Whenever we are in town it's a must for us. Knowledgeable, friendly service, great product and a good selection. Beautiful facility in the perfect location in the middle of everything.
It's an alright place. As for business the way it's ran is mediocre. No communication. I've been happier at other dispensaries.
Great service, price and selection. Will be back.
Staff is super helpful. Great spread of products and lots of discounts, free stuff too! I'm going to stop by whenever I can.
Well maintained store on the outside as well as the inside. Lots of options and knowledgeable budtenders. Great customer service and good prices.
Great staff and product selections.
Very helpful and and good personality. I would recommend ya'll to people.
Wish I could rate Green Koi more than 5 Stars! The best experience visiting a Cannabis Dispensary started the moment I entered the facility! Greeted by one of the friendly employees who walked me through their processes. Offering a vase array of products with very knowledgeable employees answering all my questions (I am inexperienced
Wish I could rate Green Koi more than 5 Stars! The best experience visiting a Cannabis Dispensary started the moment I entered the facility! Greeted by one of the friendly employees who walked me through their processes. Offering a vast array of products with very knowledgeable employees answering all my questions (I am inexperience
Awesome staff! Great variety
I love this place! I have problems sleeping, so I was looking for some edibles to help slow my brain down a bit. The staff was knowledgeable, friendly, and fun! There were so many options. I even got a Green Koi Fanny pack, because why not. I live in Chicago, but I'll make another road trip to Douglas, and Green Koi soon. #worthit Fi
The store was clean and organized. Great easy parking with a drive thru. And there was a great variety of products. I was in and out quickly and the representative I worked with was great. Nick L helped me day one and Hallam assisted me on day two. They were both knowledgeable and polite and made my trip to the store worth it! This l
Ethan and his staff are great! Wonderful service, educate you about the products and so community minded. Beautiful store!
Clean and well appointed store, staffed by friendly and knowledgeable staff.
To my favorite retail partners, thank you Green Koi! Your effort to connect and commit to the Douglas community has shown so strongly in the short time I’ve been apart of your journey. Happy Pride Month to the FIRST LGBTQ+ owned dispensary in Michigan! ????????
Awesome dispensary with a great selection of cannabis. Jake helped me select some edibles and flower, his knowledge and recommendation was spot on.
Killer pre-rolls !!!
Good place with good products but the prices are wild! Can beat the prices on edibles by $15 for the same product by driving over to Grand Rapids. Would come here a lot more if the prices were better.
I first visited this fabulously designed shop a few years ago during the Covid crisis. At that time, customers were unable to walk into the shop but they found a way to care about each visitor. The drive-up service was exceptional and all the staff I encountered were well informed about all the products and cared enough to make each
The customer service at Green Koi is outstanding. It is commendable to see how they go above and beyond to make a difference in the community. Their products are the finest. Everyone in the area are grateful to have them around.
Great but double check your discounts and deals. They shorted my a cart, I did the 5/$100 deal and got 4. Good thing I checked before leaving. They ended up giving it to me the 5th one for free, and told me their online deals aren’t valid, but still honored it.
??
Nice place
Not cool to advertise prices you aren't willing to stand by. Do not regret leaving and going down the road..i got 2 full oz for 150 while you tried to scam me out 60 bucks extra for a half for 222 when it was priced 120. Do not go here. Oh and that's also after saying you'd adjust it but went back on that. Not cool. I've been in t
Incredible dispensary with a wonderful selection of product. The staff is very knowledgeable and very friendly. This is my go to the dispensary every time I visit Saugatuck… and Nick is my favorite budtender. He rocks!
I’ve been going here for a sleep remedy vs. taking a highly prescribed medication for sleep and it works! Also the staff is knowledgeable and open to answering questions!
Beautiful store, friendly and knowledgeable staff. Wide range of products, including some premium options and gadgets. We camp in the area pretty regularly and always make a point to stop in.
The people are great and very helpful. The store really nice and clean. Overall very happy with experience and great prices