High Profile - Grand Rapids 44th St.

They gave me someone else's order when I went in for my pickup. I had to call, go back to the store, then the manager had the nerve to treat me with an attitude as if their mistake was my fault. Learn to pack your orders properly so your customers don't get shafted. It's really not hard. If you make a mistake, own it, apologize, and

Todo bien

Rachel is the worst manager ever. I have never experienced such rude bud tenders with absolute horrible quality bud. Being sent away for being on the phone is INSANE. Take your business to Olswell.

I really enjoyed my visit here. Great selection of products to choose from, pricing was reasonable, and staff was super friendly and helpful.

Good price on a grate product and its a plus they can handle the trafic

Dylan was awesome

Bought some concentrates that come sealed and the seal was broken on the products. Normally when I purchase concentrates they haven’t been opened or tampered with. Along with the box it came in was ripped open. Atleast give me a new untampered product when I order cause this is sketchy.

First timer here. I love the place. Great atmosphere. Knowledgeable staff and they had exactly what I needed. 10 of 10 will visit again.

I shop here frequently and spend what I feel is a fairly good amount. I went in to the store on my birthday just yesterday and inquired if they did anything for birthdays. I was told no, we do not. Very disappointed High profile does not acknowledge customers birthdays.

Wow no deals for first timers??

Very friendly and very helpful

horrible service no insentives

Tate and Ashley and kagen and jacob and Q are all my favs ??

Nice sized shop could lower the prices though but not bad clean and legal for sure

I was sold a 5g jar of Pyramid gg4 budder that is contaminated with an adulterant. It causes my lips and mouth to burn after I take a hit and it stays for over half an hour. That's nothing compared to the intense nausea that follows a gag reflex inducing hit that sticks around for a couple hours. The container smells rancid and tast

I don't what happened to this place. It use to be one of the tip dispensaries and now it just sucks

I was really turned off by this place due to the incredibly rude manager. She looked annoyed to have to help me and was very short with me to the point I just felt uncomfortable. I planned to spend a few hundred dollars to stock up with my holiday bonus but I walked out spending $20 instead and took the rest of my business elsewhere.

Great place to shop awesome people

1st time using…. Cute store, kind employees, and great deals! This is kind of far away for me, but I would definitely go again! Color me impressed.

Super awesome customer service here. Experienced and knowledgeable staff.

Super nice people, great product selection of flower products. Can't wait to go BACK

I don’t know why you’d go anywhere else. Great selection. Awesome staff and cheap cheap prices

Always have an exceptional experience here. Staff is absolutely amazing!

The slowest place ever and the flower sucks

I recently visited for the first time and was impressed. The budtenders I interacted with were friendly, knowledgeable, and patient. The music wasn’t too loud and I didn’t feel hurried. It was the best experience I’ve had at a dispensary. Thank you!

I did not like my first and ONLY experience at this place. They give NO PERKS ON FIRST TIME CUSTOMERS. Every other dispensery give at least a free pre-roll or a discount for your NEXT time there. They didn't offer any deals in person- no suggestions.. I went in for specific things I looked up ON THEIR WEBSITE.. but they didn't have i

Great place. Great staff. Great prices. Wonderful product.

Everyone is extremely nice and helpful.

Good People

Great place, friendly staff, my favorite dispensary!

Great people. Great people

Love this place!

First when the budtendwr brought my order out and the price didn't not make sense what do ever. It told me $84 as my total with a 15% of discount and the price they tried to chard me was $99. The $84 was crossed out and 99 was written in. I explained several times why I was confused but she kept saying it's right like she wasn't unde

I love the customer service

Will never shop here again

Will not be shopping here anymore.

Terrible customer service here from the management. The website is constantly breaking, never updated.

Horrible customer service.

Will never shop here again. Edit: get rid of that trash blonde manager and you'll have happy customers. That lady is ruining your business. GET HER OUT OF THERE!!!!

Love the place but when you call they rude or too high kk and when you say something to the manager she’s no help because she’s high too and they are slow with customers because everyone is high kk

These lying morons. I used all my points on a recent purchase when I ordered online. When I came to pick up my order, they told me they can't apply the Rewards Points to my transaction because "the system is completely down, but we'll refund your points. You'll get them back." Which was irritating at the time, but I figured no harm n

Buying cannabis made simple! This place is great for getting in and out without any hassle. I love that they chose this location because this outlet has had so many failing businesses, but I hope High Profile is here to stay. I am not the most knowledgable when it comes to cannabis, but the associates at this store helped me out and

Very professional. Cheap and great quality. There's something for anyone's budget. Will definitely be my go to dispensary!

Great selection. A lot of the stuff they have to offer is fresh and great quality.

I went here for the first time ever on the 6th & left wondering why I’ve never been lol. Front desk girl was cute, friendly & immediately complimented my top. And whoever helped me inside (colored short hair, tattoos, a lot of pins on their lanyard) made my experience so comfortable, gave me a high five about my surgery & got me my e

Friendly service & great variety!

Amazing place with amazing people

Super friendly, quick service , best deals

To many shady people hanging around.

Right in, right out. Had what we where looking for and Brennan helped get my account set up correctly! Tons of products to choose from. Ask for Brennan, always been a great customer service representative who has went the extra mile

Staff is really nice. Usually they are friendly and cool people. That is the good part. I take off one star for pricing. Prices are quite high for the area. 25$ is the cheapest option for an 8th on their site with most 8ths being 35 and up. Exclusive down the street from them, you get a lot more for your money (I have gone there an

Good selection reasonable prices ??

Kinda expensive compared to some places. Have to gonin the day they have deals.

Loooove high profile. Great staff. Tons of choices.

Awesome service

So very helpful! From the receptionist to the dispenser. Thanks, you made it make sense to me ??

Wonderful place great experience

Great place with amazing prices! Never ever disappointed and always leave with a smile on my face?? super great and friendly employees ??

Brendon is my favorite budtender extremely knowledgeable staff and always always friendly. Even on the lower end your still going to feel great gotta love this place

High Profile is Kind, and they have family pricing. Matthew is a true Professional and a Gentleman.

Very helpful and knowledgeable. The prices are some of the best I recommend 10 out of ten

Great selection!

great people, wonderful prices and products, along with a professional and friendly attitude from the whole staff. I love stopping by here, especially great when they slow down. Open 9am-9pm!

Everyone there was really nice and their products are good. The only problem I had was, other dispensaries give you a discount for your 1st time visit. I was very vocal about it being my 1st time there but didn't receive a 1st time visit discount. I guess they don't do that. Nothing against this place but I'm following the discounts

Super friendly staff, clean and organized store, tons of things to choose from and great prices too!

Got 2 oz one was really shaky.. .small buds and shake.. the other was nice buds. You can tell the weed hasn't been stored properly..it's dry and breaks down to dust.. I've been going to ascend instead.. free delivery and the bud is primo..

Staff was great at helping me find good pre roll

Clean. Knowledgeable. Professional.

Love it super helpful

What is the point of online orders if you end up waiting longer than the people just shopping??? Seriously so irritating. Every single time I place an order online, I arrive 5 mins before my pickup time and I always end up waiting more than 15 mins!! And it's not even busy. It's so illogical.

Being my first time at High Profile. The customer service was extremely professional and helpful. I would recommend anyone to this establishment love the experience they have my business....

Fantastic customer service staff, they know what they're selling. Great products, I highly recommend the Cannalicious Baller Jars. Love the military veteran discounts, thanks for caring HP!

BEWARE "SUGARLEAF" = Shake = Trim. They will sell you pre-rolls not telling you it's shake. These Fluresh sugarleaf pre-rolls sell for $2 everywhere but here where they're $5. I'm not sure why high profile is selling them for $5. That's why I bought the ones I did, they were the price point of the Fluresh Bud.

Well other than 2 of Grand Rapids finest posted out front of the shop on 4/20 at or around 4:20 And place being packed. Everything went pretty quickly and I'm happy with the product and service ??.

Worst experience I've had at a dispensary. I wasn't given any assistance, therfore I wasn't able to make a purchase. I tried asking a question, but the person behind the register was too focused on thier phone to hear me. This was my first and last visit to this chain.

They shi str8 but tbh they use a lot of CBD in they strains which I absolutely hate... They kinda pricey and don't do no first time deals at all .. honestly you better off going to exclusive or noxx

Great place, great people. I used curbside and my bud tender was so cool with his job he didn't take my tip! He said " Naw bro, you're good. Smoke it up!" In my opinion he was only interested in me having a great day! If I was half the person he is, I would have made sure to get his name. Shame on me for that. I hope he gets to read

Always friendly staff. Nice selection

Great service. Friendly and knowledgeable staff. Great idea to legalize it. About time. I smoked a ton of weed in the 70's and 80's. Illegally. Now I can buy weed 10 times more potent at the corner store. I'm a veteran with chronic pain. Weed gets me thru the day with no need for opiates. And, of course, I love the high. I even get a

Nice people and good deals :)

Always great, friendly people and knowledgeable about the products

Awesome experience great customer service I’ll always shop at high profile

Great selection, great people, great place!

Absolutely love H.P, employees are friendly, prices are good,product is great ??!!

Friendly staff and good deals.

Medical discount but i wouldnt suggest tipping here. They will let you accumulate points but they wont let you use them. The last budtender i had said she couldnt find my points. I wont be tipping to make up the difference.

I couldn’t have been more pleased !!! Everyone is super nice !!! And the product is great and reasonably priced! And they went back in to bring out treats for my pup ????

Ordered some concentrates from here and it looks like it was stored upside down I had damn near the same amount on the lid of the container than I did in the container itself. Severely disappointed and will be going back to jars

Stopped shopping here because literally every other dispensary in the area has better deals. This place never changes their deals and I like most are on a budget and shop for the deals.

What's -up big Scotty new review after two years of coming in it's just getting better. Thanks for putting up with me ????.

They have more products.

Always a good experience. And very friendly people.

Normally I love HIGH PROFILE. Lashe last visits, the younger people dimiss my requests, and I'm sold something I didn't ask for. STEP IT BACK UP! SO many other shops now with friendlier KNOWLEDGEABLE staff

Great deals

Right in, right out. Had what we where looking for and Brennan helped get my account set.

The way you guys be packed is crazy not too many workers to get people in and out the prices are affordable other than that i mess with high profile the quality is good depending what uu spending

Closed early everytime I come here not cool might as well change yo time!!

They have good deals sometimes.

Great service beautiful smiles

Good place to go the budtender are very helpful

Never disappointed great prices

The best people to go to always good prices and awesome attitude from everyone ??

Very informative.Professional Staff.

They will short you. The prepackaged 1 g fifth age Rosin does not weigh 1 g it is short a half a gram. I bought one today got it home and it looked extremely short so I waited on my scale and it was .5 is supposed to be 1 g we called the dispensary and they didn’t want to do anything to help make it right. This is the second time I h

Nice staff

. The prepackaged 1 g fifth age Rosin did not weigh 1 g it is short. I called the store and they made it right

I've been going here for a few months now. The staff is friendly and the prices are excellent. I found the budtenders at Jarz and Fluerish to be pushy.

Best Dispensary I can find in Grand Rapids!! Always the best in stock. Excellent customer service on top of best prices. A must try

First time there today. Know nothing about the products. The salesperson was informative and treated this old lady with respect ??. Will definitely recommend

My favorite place to go I love all the workers!

Prices and selection are not competitive with better dispensaries in the area. Go elsewhere.

Very friendly and knowledgeable

Í always get good deals & the staff is always very friendly

Awsome place to shop for green! ,, Sugggestionfor the 44th street location though! Maybe extend the wifi a bit outside the shop so that any costomurs that dont have data can still confirm there order for curbside.

Always efficient and nice!

The WORST return policy and customer service ever.

I absolutely love the prices as well as the quality, but most of all I enjoy the pleasant customer service I have experienced each time I go in to High Profile. I also enjoy the rewards system and the different deals for the days of the week (Friday is my favorite). Trust me it's definitely worth it to stop in.

Rissa!!!!! Y'all I absolutely cannot say enough positive about this girl. She has been absolutely amazing since I first started going here. She is kind she's patient she knows what I'm thinking before I say it and even when I don't know what I want she knows what I want already. She is solely the reason I continue to go to this locat

Love this place! Not dark, dreary, and dingy but really classy and clean. Operates effectively and efficiently.

Epic product and service!!

I have been struggling with nausea and migraines and I’ve been willing to try anything the two girls that helped me I wanna thank so much! I finally found relief I feel amazing ?? THANK YOU SO MUCH HIGH PROFILE

Products are good but the customers service is like a rollercoaster. Sometimes good and other time HORRIBLE. Walking in is like a box of chocolates. Friendly service today and the rudest people the next.

Everytime I've been they've been pretty busy, however I've never waited more than five minutes. The associates are always very friendly, knowledgeable, and helpful!

Love the place

Love the quality of bud but the employees attitudes are terrible. Some of the prices are outrageous. It’s like if your not going in there when there’s a deal it’s not worth it.

great people, wonderful prices and a very friendly attitude from the whole staff. i love stopping by here late at night when they slow down. Open 9am-9pm!

I was able to score some 99$ oz on a special for the anniversary of this location! Nice product and great staff

My bud tender acted like she was afraid of us and all we wanted was to get high. Very first bad experience

Normally one of my favorite spots to shop, but they are currently infested with Covid. I advise everyone to go elsewhere for about 2 weeks

This place refused entrance to a ESA. They're not pet friendly and I will never go here again and I would suggest anyone with PTSD and a furry friend to avoid this place.

Very informative. Cool vibe. I come here to buy marijuana and enjoy it at home. You should too,

I absolutely love the staff here! They are always so happy! And helpful!

They got exactly what you want/need. One employee is rude as duck though. She need to go.

The staff was fantastic, as a disabled female I was given great treatment. Staff is awesome. Now..... I have been all over the country working with CANNABIS. The staff was on point. My husband walked back in and shook the hand of the manager and expressed his gratitude for..."Treating my wife with compassion, PROPS Sir" High Profi

Love the deals!!!

Rudest and most dismissive people you will come in contact with—my boyfriend tried to buy off of my card. And after calling and ensuring you can split the payment we then ran into a myriad of un-empathetic and special personalities. 0/10 would recommend going to joyology or ascend over this place, no flavor at all. Then following the

Always kind and helpful

Friendly and quick. Good prices on carts. Make sure your ID is valid BEFORE going there.

The best deals I swear

Good deals and cool people

Helpful friendly employees, and great prices!

Just love high profile great deals and very nice people

Great place, great product, great customer service

Great prices and great selection.

Used to be favorite dispo now prices are to high compared to a million other dispensary down street, and just not a very friendly staff anymore like they used to be.

Great place! Huge selection.

Short wait-less than 5 mins. Once, inside fast friendly service. Stop in say "Hey". Tell I sent you(just kidding)

Went to this establishment I needed to use ATM instead of telling me problem with ATM and only allowing small amounts taken out I was forced to use a different one again and take a fee twice. Then I get to counter were the selections are lack luster and I'm told we have more product just nothing in the show case and no way to tell y

Cashier 73833 was absolutely PHENOMENAL!!!! I can't remember her name for the life of me because we had such a great conversation!!!! She truly has passion about her position! Something rarely found these days. The deals were also AMAZING!!!! 75% off certain bulk flower this weekend and the prerolls were 10 and now 2 on this special!

Awesome dispensary with amazing deals and friendly staff!

Love this place. Not only are the prices good but they do fundraisers every so often and they hook you up with a penny pre roll. Please continue to help our community

During my first visit on Leonard Street, the time in the waiting room was brief. The receptionist was business-like. The budtender who greeted me was friendly. I requested three cart brands included on the High Profile Monday discount list. The staff was puzzled and suggested I looked at the wrong website. They don't carry two of the

Great quality good service solid pricing.

High Profile on 44th St is my absolute favorite dispensary in the area. Been coming here almost since they opened and most of the employees immediately recognize me when I come in. I recently had a small issue with my order, but they resolved the matter quickly and got me taken care of. I could not recommend this place more!

Love it

Best place for weed in the city. Hook you up with a penny preroll if you take part in their community fundraisers to

The staff is great and very informative,they understand what you want. The store is clean and ALWAYS has what I want and believe me I am picky. Thank you High Profile for being on top of the Game and Above the Rest.

Always friendly and a lot of products to choose from.

Best cannabis store in Kent County! Customer service is out of this world, and the quality of the cannabis is worth the drive. You get what you pay for!

This was my number one dispensary, but now their supply is shabby. Shelves empty.

I drove Past two places to try this out, got there at 8:55 and was told they were closed. I guess I won't be passing other places to go there.

Hands down my favorite dispensary in Grand Rapids

Love this place , love the owners and what they believe in, and love the selection of all products.

They always take care of me. I let then know how much i have to work with and my preferences and they accommodate my needs

Awesome place, very nice people and great prices

Amazing in every way! Staff very knowledgeable and patient. I enjoy my visit here every time I go!

Everytime I go to high profile was amazing experience. Very helpful. Gave me the options for all the deals they could offer me. My most recent visit to high profile was horrible I had some guy as a budtendor he was very rude to me and not very helpful at all. One bad apple wont stop me from returning i just wont go to him no more

Fast and friendly service

Great customer service!!!!

Everyone here is so kind and helpful. This is my go to place because of the costumer service I receive every time I go in. They have amazing deals, and they all have great product knowledge. Thank you to the staff for making every experience the best!

Can't say enough great things. I've been going there for years and will not go anywhere else. Great quality flower, and a huge variety of products. Staff is always happy and helpful.

Service is great. Website is easy enough to navigate and order. People are friendly in store or delivery. No interest in shopping elsewhere

Best dispensary in town! Always have deals. Highly recommend. Come check it out for yourself!

Awesome, friendly, and fast.

So clean and organized I felt chill as soon as I walked in!

Good deals

Had another great experience today our helper was great she is very patient with me cuz I had just had surgery and I wasn't following everything she had to say but her cashier number was 60184 I didn't catch her name but she she is really super nice and the other lady that helped her was really nice and they they recommended what the

Best deals around. I haven't found a better place.

Everytime I pull in and call for my pickup they're always friendly and if I ask for something more they run right in and grab it for me. Very nice and friendly ?? ??

Best customer service. Great quality products. Great prices. The only place I go to and recommend highly!

Friendly, informed and fast service. All things I enjoyed at the 44th st location.

I love coming here and I will recommend anyone to come visit high profile

Workers are unorganized. Their in store and online payment system is horrible. Their online ordering system is useless.

Very good deals

Workers are unorganized.

Best spot in town for consistant/terpy concentrates. I'm a connoisseur of terps and have been dissapointed by many shops in town. High Profile and Cloud Cover never fails to disappoint! Bud tenders are friendly and informed and the price points are extremely reasonable. Can't reccomend enough! Thanks for doing it right High Profile ??

The High Profile on 44th is a welcomed edition to the variety of dispensaries now available to the recreational user in the GR area. Daily deals ranging from 5 for $100 cartridges or 2 for $15 pre-rolls :) Occasionally, you can get lucky enough to score a $30 oz of shake!! Budtenders always friendly and super knowledgeable. Facility

Good customer service

Good selection of vapes and good deals on Mondays! Cool bud tenders and the lobby definitely needs a discoball

Great place!! Great customer service

Very convenient quick service nice people

Very helpful staff. Always have great sales.

Great place to stop for my recreational goods with a great selection and decent prices.

Save the stocking shelves for empty store or after hours. Your product so far from view can't tell what anything is. These people are sloooooooowwww. I'll keep going to timber. I hate being ignored as a customer

The staff here are aaaahmazing. I cant say it more. Its my favorite errand to run ?? I want to add after reading some reviews about the wait being long etc...thee only time I ran in to a wait was at 530pm on a Friday. Otherwise I was brought right back and waited maybe 5 mins before someone could help me. Now that I know which produc

Best place in town

I had the best experience here! I’m kind of a newbie when it comes to any sort of cannabis and I had a terrible experience at another dispensary, so I was a little nervous coming in. Me and my friend went and we loved it! Everyone was so sweet and I felt so safe and comfortable around everyone. Literally the best environment and alth

Um um good

Definitely slipped in quality since rec

A lovely and well supplied option in the herbage industry. They carry a great and extensive selection of products for the adult consumer to select from and the price for said products is quite resonable to sometimes down-right surprising, in a good way. :) If you are an adult, and looking for something herbal in the area, this is a

Went in on mother's day and the guy that helped me was great and answered my questions that I had and the deals were great also I will be going back there and highly recommend going there.

Well my husband and I won't shop here anymore. We had experienced the Similar hardship of losing points that we were saving up but we continued to be customers. Today we received three of the same order (we purposefully ordered 3- 1/8th packages of the same strain). We got home and weighed it as we always do (and we've never had a pr

I went to High Profile on 44th St. I swore I would not forget the guys name that waited on me and guess what!? I forgot! Whoever cashier #68079 HE GAVE ME SOME OF THE BEST CUSTOMER SERVICE IVE EVER HAD! Mainly his patience because I’m very new to all of this and he was so wonderful to me! Another fella brought me a chair to sit on be

This store continues to be the best in the area! Every time I'm here I'm blown away by how kind everyone is especially Jordan! I'd give 10 stars if I could

Great friendly place .

Bait & switch... never has advertised products and always tries to upsell for something way more pricey. Go to exclusive at 29th n Breton... sells by the gram if needed.

Ordered a 2/50 concentrate special, got a gram of bud.. not what I asked for, I selected a product under concentrate. The selection did not have a pic of the product, just a logo. Did curbside pickup-said they couldn’t replace it because it left the store… but they’re the ones that brought it out of the store ?? the guy that brought i

Love coming in butt I was a little uncomfortable on June 9th with the pride mouth propaganda literature asking for donations .We already spend good money then you want to push a political agenda and ask for a donations NOT COOL...

Fast and friendly service! Received the (4) carts for $100 and got a $.01 Pre-Roll (first time customer deal).Definitely will be a returning customer! Thanks High Profile for having friendly and knowledgeable staff. You made my experience effortless.

I was recommended to High Profile by a friend and am glad I listened. The service was outstanding from start to finish. Brendan was my budtender and was personable and helpful. He made me aware of daily specials as well. Props to him. I will definitely be back!!!