High Profile - Grand Rapids Leonard St

Garbage product and service.

Online site sucks

Friendly,prompt service and plenty of variety

Super friendly service and GREAT prices!

Number one place to shop, for the good good

Very nice. Like this place a lot... ??

Great place. Love it. Fair prices and daily specials.

Worst customer service ever and products. They sold me a preroll that was not packed at all and barely has any weed in it. They would not replace the product but offered me to buy a different one at a discount. I already spent my money why should I have to buy another??? I do not recommend shopping here. This is the 3rd time I have g

If you like waiting this is the place for you! 1st time waited 17 minutes for curbside order second time sat in the lobby for a bare minimum of 20 minutes. Have good product however

I have been a long time customer of high-profile and after today of going there for the third time where they falsely advertise for pre-rolls for 5 for 22 but then when you get rung up they tell you that it's 5 for 35. The online menu advertisers it their paper menu in the shop advertises it along with their screen in their shop adve

I have been a long time customer of high-profile and love thier prices and customer service. The guys behind the scenes doing the complaint portion are good to thier word and as always displayed great service. Thank High Profile.

Great place

I have been a long time customer of high-profile and love their prices and customer service.

Always have awesome deals on flower/pre rolls! Edit: Been my go to spot for the past couple months straight. Can’t beat the concentrate prices ??

Always down to help me when I got question about what's best for my pain due to my chemo ??

Bluntly lied to by a budtender

Great prices affordable for everyone.

Well, when it comes to follow-up after two interviews, there is none. Morgan advised that she would follow-up, she never did. It's not a good representation of and from a manager and the store.

This store fell off

It's a nice little place

Absolutely the best deal, I have found, in the State for pre-rolls!! Always friendly, no rush shopping experience.

I was sold a 5g jar of Pyramid gg4 budder that is contaminated with an adulterant. It causes my lips and mouth to burn after I take a hit and it stays for over half an hour. That's nothing compared to the intense nausea that follows a gag reflex inducing hit that sticks around for a couple hours. The container smells rancid and tast

Im so disappointed. I bought an 1/2 oz of wedding crasher by high minded here. It smokes and reeks of ammonia and is harsh and no high . This is so sad to me, I’m on disability and have low income so to get a bag that’s worthless is gut wrenching.

Used to be a great dispensary to go to. Recently they decided to hire people who know nothing about the product they're selling. Don't even know the difference between a distillate and live resin. Very sad.

Very friendly and helpful staff.??

I used to love this place, always had a great selection of carts especially common citizen . I would even refer(see what I did there) all my friends there. Now it’s just gross disposables and fake fruity flavored distillate. No live resin just garbage. Tonight was the last straw. Placed order online got confirmation text and everyth

Staff is always friendly and knowledgeable. 4/5 times I get the same guy. I feel like family there

This store is solid however you have to shop and make sure that what they have in stock is to your liking. If I ever left this store dissatisfied it was my own fault. Great customer service!

Level Up pre rolls are lowest quality I have ever purchased. Do not buy this Brand, also it was over 4 months old according to harvest date on package.

I was served garbage. Woman who brought my order to the car was extremely unprofessional. I could barely understand her.

Place is awesome great ppl great service ????

Always helpful at Grant Store in Leonard St. Store. Always find something I like!

San Fernando Valley Cookies 0/10

Very nice people, very good products. The wait time for curbside is a bit high but other than that a good place to go

Great customer service

Lady at the front desk was very rude the moment I walked in!! I left my Wallet at home by mistake with my ID in it but luckily my Girlfriend had hers with her , the lady told me I can’t be in the building if I don’t have my ID I said okay I do have a picture of it and she told me I have to physically have one but didn’t even take the

NIK THE BRUISER 4/5 ??

Today I walked in to buy the 5-40 special I said I didn't want any prerolls that weren't setiva to cashier # 73840 and I get them home there all indica I'm not very happy and to make it worse they won't answer the phone I really wouldn't waste my time there anymore

Very disappointed we asked for a specific strain and got the opposite of what we asked for??????

Flower prodcut at the Leonard street High Profile shop has been going downhill for a few months uve noticed, particularly in the bulk section. Decide to check out their prepackaged products and see they're selling 9 month old flower at premium prices. Weed old enough to have an asthma attack from one puff!! I called to complain and a

First time customer. I was treated very well and they had a lot of product to chose from.

Awesome place

No matter which location I go to the service is always friendly and courteous. I always have positive interactions with all the employees and they make me feel like I'm being taken care of

There ALL the same..... nobody stands out anymore. Greed is all I see now.

They sell you dried out concentrates and don’t let you look at them first, tried to exchange and was told all sales are final. What a trash company that’s all about corperate money and screw over the customer

Wow unbelievable I didn't get my change that I asked them to hold on too for me and they said they can't give me my money because they put it in their tip jar and I go there often I am pissed and will not be going back eat my money jerks

Lied online about prices and no first time discount or weed card discount like the said would be given. Nope paid more then most store and no discount. My fault for not realizing the price wasn't lower so I blame myself for not asking Where's my 10% off

Best dispensary around high profile has set the bar high

Rad

Horrible experience. I had two bud tenders, one was nice, the other was very condescending. He made me feel like a child. I won’t be going back

Friendly and knowledgeable staff, great selection of different products and quick service.

There's a reason this place is empty. Bud tenders have no clue what they even have on sale let alone what they are selling. I was shown one bud and given a cheaper version of popcorn tiny buds prepackaged. Classic bait and switch

Always a great experience

Great service. Knowledgeable and friendly staff. ??

Good weed, good prices. Didn’t get deals for my first visit and the rewards program could be better

Do not come here and expect great service, they seem understaffed. I was waiting with a dozen people, 45 minutes later I was still six people behind

Always a quick, easy, friendly transaction for me!

Keeps u high as a ??

Very nice people

Best prices and product in the city

Beyond expert and respectful staff, beyond knowledgeable, far beyond best products, and way reasonable cheap prices. Don't waste your time going anywhere else!

Feel alittle cheated was told something that was not true on my first visit so feels alittle scammy. I did like the atmosphere though, just wish I didn't feel lied too or misled is all.

Great place! Very friendly and as a newbie I don't feel judged when I ask questions

The Best????????

great prices and great products

This place has gone downhill. Like bruh, if u hate life and want to not even do ur job as customer service I guess u get a job here.... cashier 72952 just lost y'all a customer. Bad attitude, no energy, and had an attitude the entire transaction. Sorry, but do not shop here...

The prices are good the best you can get in town.

The people were friendly and I was sending out in no time

Simple purchase. Two carts. Was given the wrong one. Carts were put in the bag upside down. Seemed intentional, Bud tender held prejudice against me. Very unwelcoming and unfriendly. Manger was helpful on the exchange with apologies. Was not the way I wanted it to go down.

Wusg har been processed sbd deals

Love this place. People are so friendly and knowledgeable

The people there are totally cool. Good product. Check for specials.

Good product and friendly staff

Got there early at 10:05 because I needed to get somewhere and I knew that they get busy. Nobody was there, and I still waited while they talked in the room and the clerk had to radio twice that I was standing there. The last thing they are worried about is their customer. And you don’t need to send me your dumb response. That is a r

Professional, and secure.

Look it's like this hands down best deals every day of the week . This is my one an only one stop shop best employees ever and there isn't ever a long wait time and the products are always fire.

They had the best deal on prerolls the week of my posting.

I like this place they have a really good selection of goods, nice workers, very pleasant. I will be coming back for a visit again.

Fantastic experience, people were great and so were the prices

Shopped in dispensaries all over California…some of the lamest staff/people I have ever seen in my life here!!!

Waited 10 minutes after arrival for curbside after calling in arrival. Took 2nd call to get assistance. Tacky

Very friendly and professional staff members, virtually no wait time, and very reasonable prices, as well as high quality and reliable products, highly recommended

Great deals

Good

They put out specials and then don't have any product to fill those specials.

Tashanti was my bud tender today. She was very professional and dealing with a situation that occurred and I’ve had a couple of them since I’ve been there, but she did her job to the fullest to make a very happy customer, but you don’t come across all the time in this world nowadays, I highly recommend coming here. Even though they l

Very knowledgeable and friendly staff. Great product and prices.

Always good experience

Not the Best prices in town Check out the Pharmhouse.

Amazing prices and service!

Always fast clean friendly service! The deals are amazing! The rewards are super awesome! Bud tender's are dope! Nothing like getting a text saying "We missed you! Here is a penny pre-roll!" Even though I was in there the day prior ??. I go between Leonard St and 44th St locations. Love them both!

Their online payment system never works; always have to use cash. Looking elsewhere moving forward

I purchased shake, was told it is smokeable, NOT trim. This is absolutely trim. It's all leaf. This should be labeled as trim. So disappointing when you use your budgeted money and then get trim. Was given a credit of $20 on my account, but it's not returnable. Lesson learned on making sure I check in the bag before I purchase. I was

It's a great place to buy

I usually go to high profile one to two times a week. I will never go there again because I went there today. I placed an order online and when I got there the guy told me I couldn’t pay with my card because they are a cash only store and I’ve paid with my card there before.

All I got to say is HIGH???? Good Quality

Excellent Customer Service, Very Friendly & Knowledgeable and Great Prices I love the point system

Nice friendly service, great prices and a wonderful award program. Highly recommend taking a look.

Everyone is so friendly when I go there and knowledgeable too. Love going here, great prices.

Good stuff, and great deals

This store used to be my favorite in town, but due to a number of big issues, they've lost my business. Just go somewhere else. There are 5 other stores within a mile of this location.

They don’t have very many options to choose from like other dispensaries. Just got back from my first visit. Got their special $50 ounces.. I can see why it was $50. The worst weed I’ve had since Mids. The taste is so bad it made me gag.. I have an ounce I don’t want to smoke. The staff is not very educated and I got a lot of “no” an

Disappointing store. Long wait times, and the employees seem to push certain products over others-- feels very unethical. Management was great, but just found out they fired their management team for pushing for higher team wages.. Just a slimy company overall. Wish I could leave zero stars. Just go somewhere else.

Horrible customer service

There all nice and good ppl

Great store. Some of the cheapest prices around for distillates and concentrates. 18 dollar gram carts, you cant beat that price.

great prices, great location.

Very knowledgeable and kind

Didn't get to get everything I wanted she was in a big hurry and didn't want to take the time to answer questions was looking for infused pre rolls as well as my regular prerollss haven't been back since to bad I liked the place just some people don't have patience there to spend money now I go somewhere else

My new favorite place shopping for flowers!!!

My favorite place to go. All the workers are friendly and knowledgeable. Over all a great atmosphere and great selections. Can't go wrong here.

Had all the supplies I needed. Knowledgeable staff.

Great service!! Great people!!

From the First time i was there i like it’s I’m going start go there the workers there are extremely nice to their customers and i like that

Very pleasant people

Inconsistent service. There’s like 1-2 solid employees there, everyone else is trash. One person says one thing, then someone says something else and now I wasted my time.

Always good quality and the prices beat everyone else's in town...

Everytime we go in it is the best service and even only go back into the weed supply store they're nice respectful they do their job right I highly recommend high profile and they have really good deals

In and out!! 65 dollar ounce! That's what's up! Good on you guys but you can do better high profile!!! Come on guys and gals!!! Cheaper!!... Cheaper!!.... Cheaper!! ????

Fast friendly service and alot of specials. I have tried other businesses but your prices beat anyone else's in G.R. luv you guys, you Rock

Great place real friendly staff would recommend to anyone....

It's was great good customer service good prices love it

Very helpful I come in tell them what I want and what I want to spend and 9 times out of 10 they help me find it cheaper. ??

Great customer service and quality at a fair price ??

Love the atmosphere, staff, & products.

My fiance and I come here pretty frequently and this used to be a 5 star review until the curly, brown haired girl was incredibly rude to her. My fiance has incredible social anxiety and cashier #68823 insisted that since she was so quiet and untalking during the transaction that it couldn't go under her name. She's quiet because of

Great place and they accept debt cards

The staff was nice. The product was terrible. I wish I didn’t waste my money

Best deals in the city

Wonderful shopping atmosphere!

Best place ever love it staff is amazing ?? ?? all day ever day...

I would give no stars if it was possible!! The front person that attended me tonight was beyond rude! She talks to people like they are stupid or something! Then acts offended when I cursed and when what I am assuming is management came out I was asked not to return because I cursed at her! Trashy and ignorant! Glad I didn't waste mo

Great place to get your canibus needs friendly staff and good products with A variety and a store in grant as well as on line shopping

Very nice quick service no wait and cheapest pre rolls

Staff is always in a great mood. Good deals. Seem to always have quality products. ??

Had a great stop at High Profile yesterday. Sarah helped us get everything we wanted while staying way under budget. The store is clean, very cheap ounces, friendly staff. I will be coming back soon!

There is always a line, the people there seem a bit egotastic. I don’t know why, legally you can’t get a mortgage with a job at a dispensary…

My go to place. Best prices in town! Great staff. Easy, fast, respectful!

they are super cool till you pay then . no help

Quick, efficient, and friendly customer service! Great job!

Always have awesome deals on flower/pre rolls!

Great place nice people will be returning

Great products and service. Very knowledgeable bud tenders.

Small selection but everything they have is awesome.

Slowest customer service ever

All I got to say is HIGH????

Awesome ????

Literally pulled up at 8:55pm to the employee locking the door and walking away. Super unprofessional. I close my store at 8pm not at 7:55... my boss wouldn't be happy. I spend over 800 a month just to get treated like that... oh no...

Amazing place to shop!

Absolutely amazing value and attention to detail ty

Not good customer service

Workers are very friendly. Flower is amazing for the price. Great job in total. Keep it up.

Clean, simple, Great Bud Tenders. Always super cool, and well stocked. If HP was a chick, I’d bang it like a screen door in a hurricane.

Typical no fuss dispensary, small place but to the point.

Until today this was definitely my favorite place to go in GR. Never had a problem with them until today. I went in and got a disposable Gelato pen and when I opened and took it out there was no juice left! Spent $30+ for an empty pen

Very courteous, very cordial,in and out ??

Typical no fuss dispensary, small place but to the point. Good for the old heads who don't need all the fancy packaging and candy store esque decorations.

Until today this was definitely my favorite place to go in GR. Never had a problem with them until today. I went in and got a disposable Gelato pen and when I opened and took it out there was no juice left! Spent $30+ for an empty pen

Not a real good selection but friendly n good prices

Good place

Online order used my discount went there paid got short changed told them immediately he acted like he didn’t know what I was talking about and then was upset. He gave me short change. I asked about pre-roll specials. They just told me they didn’t know they might be out never went and looked for me was very surprised by this poor ser

Called High Profile at 5:30 pm on Xmas Eve (12/24/22) and was told by receptionist that store was open until 6pm. I then drove across town through very bad weather and arrived at 5:53 pm only to be informed they were not taking anymore customers. If I had been told the store was closing at 5:53 pm, I would not have wasted my time t

Online order used my discount went there paid got short changed told them immediately he acted like he didn’t know what I was talking about and then was upset. He gave me short change. I asked about pre-roll specials. They just told me they didn’t know they might be out never went and looked for me was very surprised by this poor ser

Extremely helpful and knowledgeable staff. Very pleased with my experiences.

Nice place.. Customer service is awesome.. Very strong odor though.

To quality products with a knowledgeable and helpful staff.

Very pleasant staff but their inventory is so limited that I really don't shop there anymore. I don't really understand why they are so poorly stocked. I would strongly recommend checking to see if they have what you are looking for before going there to avoid disappointment.

The people that work at High profile are all friendly and very helpful and knowledgeable when it comes to their products!

The best and kindest people that u could encounter the shop is clean and fully stocked I have no desire to go anywhere else. I recommend everybody to give them a chance . I bet u will come back for more

Great service.kind, knowledgeable staff.top notch products.

Great prices and customer service

Good nugs...yah

Excellent customer service, very knowledgeable and great prices

Great customer service

Best prices around, vary friendly staff would highly recommend.

Very friendly and knowledgeable staff. Always make you feel like being with friends. And the staff pick always on point.

Great place great deals

Staff was very helpful

Always great staff!!! Awesome experience!

Sophisticated yet Friendly. Parking is nice and you walk in and it's cool, classy yet welcoming. The manager greeted me, checked me in and made me fell very comfortable and at home. Bar tenders are knowledgeable and friendly. I was able to score a great deal on an oz. of Sativa Hybrid Sun Kush for only $65, only till midnight, wi

Great atmosphere check them out!!!!

Fast friendly service I refer people to you guys

The staff here is so nice and the store is very clean, always has good deals and a 10% student discount! And they have their own parking lot which is a major bonus on Leanord.

Gave took care me

Gabe took care me

Fast and friendly good smoke

Staff has always been very helpful and pleasant!

I was spending money there every day, but not anymore. I drove there, and showed up before 9 PM, but one of the employees literally looked me right in the eyes, through the glass door, as he locked me out. It wasnt 9 yet. It JUST turned 9 PM as I was typing this. I wont be back there again. I'm taking my money somewhere else.

I love this place

As a first time buyer, the staff was very friendly and helpful. The prices are affordable. I will be back.

Alway great product price & service!!!!

Everyone here is friendly and helpful. Pick up times are quick and curbside is as well.

Love the service and that I am known by name when I come in. Lee is awesome. She knows what I like and will recommend new stuff and is honest on whether she has tried anything or not.

Looking forward to my first shopping experience lol I have been here just not purchased yet lol staff was amazingly friendly

Everyone is so helpful and courteous. they don't make you feel rushed or that you're taking up their time, like other dispensaries. Every time I go in I get greeted with a hello, and a smile..pretty sure I know why they're smiling..lol. But have never had an issue. ?????

Always have good deals

Nice people... not knowledgeable, just stoners (maybe just the guy that we had gotten). Not a great selection. Meh...

I am a native Michigander but now live in Florida. I have a medical card as I use medicinal marijuana for my arthritis. I stopped in yesterday morning before heading back home as I was in some pain. Gabe my bud tender was so super knowledgeable I explain to him what I was looking to do as far as relief and he really educated me on so

Great experience. I highly recommend them if you want a friendly time with some top notch people.

My favorite, very friendly.

This place is cool too. There service could be a little more friendly, but other than that it is all good!

We had a bit of a misunderstanding the last time we came, however Jordan, I think was their name, the manager, was fantastic and helped us remedy the issue we had with above expected results. Very respectful, great flower, good prices. Be good to these people!!

Great store! Love the selection of old school organics flower they have to offer!

Everyone who works here are very friendly and are very knowledgeable about weed

Never been happier! Great people that wait on you! Everyone very helpful! Great selection of flowers! Have good deals on $5.00 grams and $8:00 grams of flowers!! Top of the line flower! Never once have I been disappointed of the strains!

Great staff

It was an enjoyable experience in navigating your website and have a better understanding how this process works.