House of Dank - Ypsilanti
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Customer Reviews
Excellence
Great vibes,friendly and helpfull bud tenders
My favorite store, budtenders, selection and value by so far it'll make you high just wondering what you found!!
Great place
Update - shout out to Kenny and Destiney for taking care of me today. I have to knock a star due to no medical. Have to knock another because of the prices on my medications. Love the staff but I think its time to price hunt ?? Kyle went above and beyond with helping me. I'm not going to lie, was going to check out another place f
Sunday | 10:00AM - 9:00PM |
Monday | 10:00AM - 9:00PM |
Tuesday | 10:00AM - 9:00PM |
Wednesday | 10:00AM - 9:00PM |
Thursday | 10:00AM - 9:00PM |
Friday | 10:00AM - 9:00PM |
Saturday | 10:00AM - 9:00PM |
489 Reviews
Excellence
Update - shout out to Kenny and Destiney for taking care of me today. I have to knock a star due to no medical. Have to knock another because of the prices on my medications. Love the staff but I think its time to price hunt ?? Kyle went above and beyond with helping me. I'm not going to lie, was going to check out another place f
Great vibes,friendly and helpfull bud tenders
My favorite store, budtenders, selection and value by so far it'll make you high just wondering what you found!!
Great place
Great deals. Good service
Sold me two ounces for 2 for 100 and they ended up being the same weed different names ???????? won't be going back there
I've been going to house of dank for about a yr now...they do have good prices and deals some of the flower is fire. But lately all's they have is like small buds and dry buds the quality when down. where did the quality and bigger nuggets go..need to bring back fluffier and bigger nuggets ..
Big store, great selection and prices. Staff is super helpful and knowledgeable.
I shop here in bulk, about 2-3 times a year.. excellent customer service.. always friendly and knowledgeable.. great products, from carts, to flowers, to concentrate, to edibles. I love everything about this place ?? I just wish we had em here in Ohio
Great quality flower
Great service, prices and product the gentleman i dealt with was extremely helpful. The problem is ive only shopped there twice within a month racking up almost 700 points. So i then go to use my points and they are completely gone i never used them myself they just disappeared within 2 weeks not even of me being a first time custome
Really great prices staff was helpful
Great selection. Knowledgeable staff.
honestly I've tried to go to bat for H.O.D, but they so consistently mess things up with my order, or say that they have a product in stock only to tell you they don't when you're there to pick up. frustrating, unprofessional. go anywhere else.
Sometimes, It takes a long time to pickup the things you need. Ordering online is pointless. Don't understand why they even have it. It's never ready and it takes the same amount of time as if you never even placed an online order. So it makes no difference. Any other place I go to, they have my stuff ready, it's in and out, and I'm
LOVE this store fast service and friendly staff!!!
They have cheap prices. The first person I seen wouldn't let me see a menu and I had to go outside and get my phone to see what I wanted to buy. I was going to spend a lot of money but not after that. I only come here because I bought the high times cannabis cup backpacks.
Good prices, but this store is ghetto.. there's much nicer dispensaries in town.
They got it!
Easy n cheap
stopped providing to med customers
Every dispensary around here keeps silently getting rid of medical so they can lower Rec prices :)
Great prices on all but clothing. I personally felt attire was pricy considering the fact I'm advertising on their behalf.
Excellent service great people
Always great service and great product. My go to dispo for sure. Great prices too!!
30min wait, curbside produts are out without notification, delivery is 4-6 hours. Everyone I encountered was nice - guy at the front was a bit over zealous. They don't have a very good handle on their inventory and products available.
I have absolutely had it with yall point system and attitude about the point system with that being said, I WILL NEVER SPEND ANOTHER DIME IN THIS PLACE ?? honor what you promote or don’t promote it. But remove all my information from your dispensary I don’t want to be associated with such foolishness. This isn’t the only place in town
Since coming here for a while I was turned on to them JEETERS and now that’s all I need lol a couple Jeeters a day KEEPS THE REGGIE away lmao
Convenient & friendly. ??
Been coming for a while and they always got te hest deals, as well as smart staff and some ?? bud
It's too bad this location is so poorly managed that I refuse to shop here anymore. I've let management know multiple times about my bad experiences, but they don't care. Also told them I'd be taking my business down the street- they don't care. House of Dank doesn't want my business. That's okay. I'll go elsewhere where they appreci
Great deals you just can’t pass up on ! Friendly staff
Great place for moonrock
Best place!!!
First time here
New to the scene, but any and every time I come to city I go to H.O.D. I Love It! Come check them out if you're in area.. I think you'll be pleased ??
Terrible service. They will tell you your order is ready & give it away before their 2 hour pick up limit is up. Go to OZ or patient station they will treat u way better
Wrost experience ever. Service sucks, the line takes forever and their flower is always dry. Do they not realize we are who keeps them employed. I would prefer to spend more money and get better service that's faster and HIGHER quality of product. H.O.D. isn't scared of losing customers anyway even though we are the ones that keep th
This place has the potential to be the best around, they have a huge inventory. But every single time I’ve been in there, I don’t get the items I ask for! I ask for the 2 for $100 deal and they give me a $59 and a $75 sativa that I can’t stand. Then I go back and ask to use my loyalty points and they don’t take the $ off. Lastly they
This is a really dope spot!!!
Has stepped it up truly!
Always get great deals and the delivery min is amazing. Love a hold this is my main dispo
Service was perfect
My boyfriend and I stopped in yesterday. First time visiting, had a great experience and found some really good deals. Michelle (Blue) was very helpful and will be asking for her every time we go from now on. You guys Rock!! Totally worth the 2 hour drive from Ohio!
Almost every time my husband I visit here it ends up being a waste time and gas. The menus are never up to date so what you see available online and what is actually available in the store are not the same. Suggestions have been given multiple times but they don’t seem to care enough to bother fixing the problem.
Great service, great products
Jaime was very good and nice .all of the associates are wonderful
Old product, Rosin stored under bright lights, no medical discount for rec side purchase. Yep won’t be coming back to this MCMA affiliated company
Love this place & the people. Definitely recommend.
Good deals
Nice people armed security and fast customer service
They did not want to help me and seemed disinterested in my presence. I drove 3 hours from Ohio and immediately wanted to leave for a place down the street.
Love this place great customer service
Great product s and good service.?????
Great place
Nice staff and amazing prices!
I came here a few months ago because I was in the area for work from Pennsylvania and I didn’t travel with anything. This was the closest place to jump off the highway then back on I was in and out pretty quick and the bud tender was super helpful. I just wish PA would step the game up with ounces etc I definitely recommend this pla
From Cali, but HOD is pretty lit. Sometimes the wait is a little long.
Absolute favorite dispensary in the area. The front desk staff is beyond friendly and have gotten to a point where they’re checking me in before I even get to the counter. It’s awesome. The people in the back are super knowledgeable and always eager to help. I’ve been coming here for a while and I’ll continue to come back! (:
Great place awesome Prices
If you love to get your buzz on then house of dank is your spot great prices and selection
They’re always nice. And they have good deals. They move pretty fast.
Great dispensary
Will not order here again after today after already being told my order would be here around 6:15 to 6:30 I called to check on my order and the lady was rude and told me to cancel my order
Great place great people awesome deals.
Great place and friendly staff
This place has the potential to be the best around, they have a huge inventory. But every single time I’ve been in there, I don’t get the items I ask for! I ask for the 2 for $100 deal and they give me a $59 and a $75 sativa that I can’t stand. Then I go back and ask to use my loyalty points and they don’t take the $ off. Lastly they
Great experience, great selection, knowledgeable staff, quick delivery
Always friendly & personable. Professional & knowledgeable staff. GREAT products, GREAT prices, & GREAT specials! ???
Outstanding service and knowledgeable people
Had to go to Dollar General in the same lot.
Best spot! I love House of Danks
Loved the store was awesome
Good prices..friendly staff..my usual go to place even tho it's a 30 min ish drive
Do not shop online I shopped here for the 1st time online and did the crubside pick up I got 2oz of the same product and was disappointed what I received was nothing like the picture advertised. I was directed to call corporate and they did nothing about it. Oh someone said they will update the photo ?? Very disappointing.
Best dispensary for quality and quantity. Just be safe, the area around here has the walking dead roaming the sidewalks.
This place is slow as hell! Not sure what takes so long even when you order ahead and wait to show up it still takes long!
Love the staff.
Being a first time customer and military vet I spent 350 bucks there NO penny preroll no discount nothing customer service was good but I've had better I WILL NOT BE BACK
Great selection
Amazing great people
Always helpful staff
Great people great selection
AMAZING ?? Excellent Costumer service! They were very educated, and the vibe and energy there was amazing as well. I definitely will be back....Frequently....; )
Sole reason for this review is because they advertised the BOGO Halloween deal on the MKX gummies but then when you go pick them up they claimed the pricing on the website is wrong. The workers and manager were sweet but they cannot honor what is advertised on the website. Literally false advertisement and they offered a credit to my
Other than rarely having my order they are pretty good when they are on point.
Best and cheapest!!
I really liked working here but due to some underhanded tactics done by management I was terminated. I don't recommend working or shopping here. Find another store. Maybe they won't have under handed staff.
I love the daily deals and curbside service.
Great prices, knowledgeable staff, nice layout. The wait can be a little long but worth the wait.
I have been here for the last 6 months and I can never get what I want without seemingly irritating the bud tender. I'll never be back.
Great place, never had any issues. Prices are great also. Go to place everytime
The overall quality and care at this location has been going down hill for a while now. You’re better off going to a different location or a different dispo in general…
Great prices and quick delivery
Bought 1 oz of some mildew nasty weed for $120 (apple jacks). The women said herself she could smell it. The store manager said its just the flavor all sales are final when it leaves the store. I guess if i could smoke it in the store i would of been able to tell then. Been going here for 4 years SMH.
Best security and customer service ever!
I went to Dollar general right next door and I also I got a free phone the people were on the outside giving away government phones
Convenient
Prices are good. Decent preroll selection. The $60 oz looks like someone doesn't know how to trim.... Also smells and tastes like grass. Back out to Information Entropy for our oz.
Awesome selection. Prices are za Lil high 4 Stiiizy.
Plenty of good weed...!!!
Had what I have been looking for. Will b back and will send others there too
I have made a group of new friends!!
Kyle went above and beyond with helping me. I'm not going to lie, was going to check out another place for medical for mor of a selection. After getting with Kyle and him directing me to the best concentrates ill be back. Not just another sale but the passion of helping the patient get what they need and want Kyle is the guy! Than
The deals were okay. Nice selection, good budtender!!
Zookies
They take forever to deliver
Always get great deals and the delivery min is amazing. Love a hold this is my main dispo quick service
Great Prices and Products.
Security guard was a needlessly rude "alpha" type. I'll take my business elsewhere.
Great variety and discounts ??
I guess ??
My favorite stop in Michigan
Best deals & flower around! Definitely my go to!
Best place to go for great deals
The best place to shop in Ypsilanti
I thought this place was okay but it’s really gone downhill. They can’t keep menus online consistent and say things are sold out 2 hours after their menu says it’s been updated. Every other house of dank is a better experience.
I would give it 0 stars if i could. I bought 2 ounces here and both are disgusting. The weed is brown and molding. I literally haven't smoked a single bud from it. On top of that there are webs and even a few bugs in them. I would strongly advise you to go somewhere else.
HORRIBLE SERVICE!!! They messed up my other order and I placed an order today to use my credit from the order they messed up. After sitting in the pickup line for over 30 minutes one of the employees came out with an attitude and addressed me like I wanted free items when THEY messed up my order and put a credit on my account and act
Always super helpful
I love this place! Always get the right stuff at the right price! Staff is very knowledgeable and very helpful!
Best dispo around!
No other house is better
Best deals!!!
Staff are so friendly,so very helpful & the deals are amazing I will totally recommend this place folks ??????
The staff are very nice and helpful they don't seem pushy like other places I've been you are greater with a smiles. I drove from Columbus Ohio once a week just to go there
My fav dispensary hands down. Great customer service. Love the selections and variety. HIGHLY RECOMMENDED!!
Great place only place for me
Terrible bud. They always try to peddle off the worst flower in the store & they never update anything within leaflogix or weedmaps. They have some garbage in there they're claiming to be "banana runtz" and "banana kush" but it is in fact, moldy outdoor grown flower.
Nice quality and very polite. Would refer 5/5
Love this place kind friendly helpful staff that goes out of there way to help you get your money's worth and always has kind words and smiles that makes ur day
This is the best place to come for great deals and good products!!! And the service is amazing they are very nice and respectful and such hard workers!!!
Nicest people ever they help you out and they always got a smile for you you want some good prices here is the way to go!
Staff is always super friendly. Love the med deals the do as well. Definitely will be back
After originally giving this location a one star review, I have to change my rating. The new staff, particularly Kamari, is awesome! Super helpful and give great recommendations. There are always great deals as well. Highly recommend!
Great
Dopest dope you can smoke!!!
One of the best dispos in the area, some of the best deals.
Always have a great experience
This place remains one of the best if not the best in the area. Great deals and selection ??
Fast, and best prices
Great prices, staff is helpful and knowledgeable. Great place to shop
Had 2 orders was charged the same for both orders one should have been 174 and one was 209 I paid 209 for each didn’t realize I was shorted 35$ And then Bought a 5 pack of jeeters and it only had 4 in it!!!! I have always loved this place until this weekend ??
Fast and great prices
I ordered, waited 40 minutes for my order. I went to pick up and they didn’t even have anything I ordered in stock. No call or anything. Didn’t find out I couldn’t get my order until I was here to pick up. Highly disappointed.
Good weed
Price is right, service is often quick af
H.O.D. Ypsilanti is GREAT!!!!
Great deals and friendly staff
Great service
After three times ordering, HOD has let me down each time. Everytime a special is advertised, it is out of stock and they will upsell you alternatives that are not similar in qty/weight or type. Its worth going to other places in Ypsilanti.
Amazing place
Great place, friendly staff
Daily Specials are some of the best deals around. Good flower, great prices!??????
It's specifically asked for no products over 6 months from harvest my packarillos are from Aug 2021 I do this to guarantee optimal freshness In quality... I care about what goes into my body I'm not gonna put harsh dry product in my body And this right here is why house of DANK ISNT everyone's favorite
Great deals friendly staff quick paced I won’t go nowhere else
Staffing was awesome prices were good on concentrates and the security guard helped me jump my car after overall great people and will be coming back again!
Great experience
Very respectful and professional with each customer.
Place is super clean and nice, staff are very friendly. Deals are exceptional
Thank you HOD FAM, Thank you for the great Hospitality, Friendly conversation, thank you for letting know the key to getting your very best products. Thank you for rectifying my issues with Packwoods. Mangers are super cool here don't know why i was anxious.
Always good energy. Any issues resolved promptly.
Fast and great customer service, plenty of options.
Great vibes, 9/10 they have what I’m looking for!
Amazing
I was in and out but it was 1030 am,, nice selection of concentrates, NO First time Patient deals
Best deals around ultra informative staff...
Friendly and fast.
These experiences have been the best around. Going in for back surgery coming September 9th. They were so helpful in helping me pick what I needed for my chronic pain....
They do be having them deals that you can't and probably won't find anywhere else in the area not ya man's got it.
Overall this place is pretty okay, they definitely have the cheapest prices but the quality isn’t really there on the lower tier Also a walk-in can there up to 30 minutes or better call ins also prepare to Wait
Save yourself the headache and drive the extra 20 minutes to the Fort street location where the customer service is significantly better. Even if you order ahead they'll stick you in the normal queue.
Decided to leave this review in hopes the Owner or somebody who actually cares about the HR side of this company will read. I have tried to send this via email but I have not received a response so I will post it here. I am reaching out in regards to my last visit to your store on 50 Ecorse Rd Ypsilanti, MI. After communicating with
Been a loyal member since the first location on 8 mile I shop at Every one!
Daily Specials are some of the best deals around. Good flower, great prices!?????? It's too bad this location is so poorly managed that I refuse to shop here anymore. I've let management know multiple times about my bad experiences, but they don't care. Also told them I'd be taking my business down the street- they don't care. House of
House of Dank in Ypsilanti is a HORRIBLE establishment. Their customer service is cavalier, and VEEEEERY short when asking questions about their products. Patient Station runs circles around House of Dank with offers, customer service, and a great experience with every employee. House of Dank will keep your change, short you on your
This place is very amazing and the deals are awesome. Wouldn’t send nobody no where else but here.
Best deals and bud around great service in and out
Another dispo was my go to when REC first started but HOD is def my go to for everything from flower to edibles. They always have decent prices or awesome deals on the products and who doesn’t want cheap fire OZ’s!! Fire flower, good Edibles different variety and deals in cartridges.
This place always has amazing deals, and a huge variety of stuff to choose from. They were pretty busy when my fiance and I last went, whole waiting area was almost full...but it ended up being a very short wait because of how quick and efficient they are.
Very well kept manor keep up the good work ! And not to mention good price on all kinds of flower. I love this place
LOVE this place always have the best deals and the employees are AWSOME
Best product in town
Love this store has great products all the time
Everyone has been very nice. Everything comes in an timely manner. I have had a few different drivers also. I definitely recommend!
Horrible experience. I went to pickup my order and was first told i was over the purchase limit (which was impossible) and then that my medical card wasn't showing as valid. I had just got a couple things before hash bash a couple hours before. On that order my card worked but they apparently didn't even receive my order. So I ended
Best place around
Nice I love weed and it's close to my house
Best place around here hands down great customer service and great prices and great quality
Best deals around.
A manager said it's my fault the carts I bought didn't work. He said my battery Ooze battery that I purchased from the 8 mile location was off brand and that's why and continued to refuse service. A guaranteed 2/10 employees actually help you.
Super friendly awesome place to do business
Love HOD and their prices. The staff is so friendly
Grace was so sweet and marlin douse jr has real potential in advertising and adding promotional events to your store please promote these individuals
THIS PLACE IS A SCAM!! PRE PACKED OUNCES ARE ALWAYS BETWEEN 2 AND 4 GRAMS SHORT! CHECK YOUR BAGS AS SOON AS YOU GET HOME!!
I love this place I come from canton mi here
Love this place. Repeat customer and will always come back.
Went to the House of Dank yesterday at 4:44 p.m. bought an once of GMO. When I got homeAnd put the Cannabis on the scale it came out to 20.02 grams. I called them to get this problem fix. Left my number with kristen. I was told someone will reach out to me later. No one contacted me. I will never go back.
Every time I go to this place (or TRY to), at least one of the items i order isn't in stock. Theoretically, they have good deals. The issue is that they never seem to have what i want in stock and when they do, I've had to wait almost an hour in the pickup line just for my order. Definitely going to Oz or Sticky Ypsi instead from now
Tbh, I liked coming here till today when they stole my money. They sold me an empty pack of joints and instead of making it right, they make me wait around for like 20 to 30 mins just to tell me "oh well, you gotta reach out to our supplier". Make sure you open your products in store before you leave. I would hate to see other patien
This is the easiest and most dependable cannabis shopping store I have found.
We stopped here during a quick road trip from Cleveland. We love our vape pens & the brownie edibles definitely be hitting ??. The edible honey that I ordered looked like someone used some thing closed it but the seal was on there so idk. The only thing I didn’t like was in order to use a card you gotta give them your PIN number. We
Great selection even better staff helpful and respectful
Good weed, good people, good deals.
House of Dank has the best deals in the area great, great selection too
Great prices great people
Amazing smells right when you hit the door.
??????
Wonderbrett, Backpack Boys & that Michigan grown is what I be needing all the time and HOD alway got what I neeed. I be trying them deals too, this where it’s at.
Very congenial bud tenders who actually care about your ailments. Super chill people, decent deals. Highly recommend.
Great deals
Everytime I go to this place it’s nothing but the best deals, best grams, and best bud tenders . Will always come here !
Great deals and they move quick
Claim to deliver in 20 miles but won't deliver to Inkster
I'm here quite often and love the deals they give and the weed is fire even the shake
Went there yesterday to buy weed, gave a man my debit card, woke up this morning to see several transactions on my card that i did not make. Someone here stole my card #s and used them. Don’t go here!!!!
One of the best and most complete store by far. Too notch
I ordered yesterday, waited hours and heard nothing! Then I receive a txt about noon the following day telling me my order was canceled! Only gave a single star because I had to. The WORST service!!! Rude and obnoxious!! Then send me a cbd oil for PETS???? I NEED this for my chronic pain due to multiple medical conditions, yet this i
Amazing quality best in the state
I was nervous to visit this location based on a review that made it seem Ypsilanti is dangerous for women. I had the absolute opposite experience. I felt safe and nothing inappropriate happened. Not saying the other review was false but it wasn't the experience I had. They have a security guard and the employees are all very attentiv
The best weed in the city ????
House of Dank will not honor their loyalty program
They are great friendly and have great products!
Nice and convenient , large selection , Sometimes when I can’t find what I’m looking for they have it . But lately the past four times that I’ve been to the store I’ve never seem to get 100 percent of my change back , missing a dollar here and there . Didn’t want to complain because I wanted to see how many times would it happen and
Always have great deals on some of the best flower
Recreational purchases means no medical card needed. Out of state customers are welcome. Friendly, helpful and knowledgeable staff helps you make smart choices. Even on a very crowded day we were in and out in minutes. This store was very polite, fast and efficient with my wife and I and even gave us free items for purchasing specifi
Visited today and got a great deal on wax they also always have great deals on flower. I recommend this place to any enthusiast or patient that’s looking for quality products and service for a fair price.
My experience with this place was great! Everyone was very polite, made the process quick and easy. Once I went in I was helped by the gentleman with a cane (didn’t catch his name, sorry!) He is the best!! I had quite a few questions that he answered and then helped me fine what would work best for my needs. Would deff recommend this
I always have a good time at House of Dank. They have great prices and they have a lot of products to choose from. The budtenders are very helpful and knowledgeable. They are good at getting you in and out fast. I would definitely recommend House of Dank to a friend.
Love House of Dank... Always runs great deals and the people working there are awesome and friendly
They have high quality and great prices and the customer satisfaction is A1
Great service! Great spot when visiting Michigan
Great selection maybe too big because a few things were difficult to find. I came home with a good balance of what I came for. Customer service was enjoying. The person that helped me today gave some nice recommendations. I believe his name was something close to Camari. I apologize in advance for the mispronunciation. Be easy on me
Them JEETER JOINTS blow harder then anything else I’ve smoked
Best place ever!! Best customer service each and everytime!
Always great product and best service
I absolutely love hod they’re service is second to none
Great service
I just had the absolute best experience at HOD Ypsilanti thanks to the Claw girls!! ?? I came in in a bad mood and left with a big smile. I have been using Claw products for about 10 years and it’s, hands down, my favorite brand. The girls at HOD today were fabulous!!!!
A good one for the night thought I would try new place but for so many people to say they are happy with them and how great they are well I placed a big order had to pick it up the price was more well I tried new don’t like I’m going back to patient station
Placed an order at 10:20, received a call stating they don't have the stuff i wanted and changed my order. I was told it would be 4 hrs. It is now 7:29 and still no order. I called and was told I could pick it up. This is my last order from here.
Bud is overpriced. They have fair deals, but fairly weak strains unless you're spending 40-70$ an eighth. Worst lines in the area. Every time I come here I'm waiting at least 45 minutes to an hour, even if I ordered online. CURBSIDE AND IN STORE SHOPPING WAIT TIMES ARE SIMILAR. Your best bet is either to go in and wait or go to a dif
Would not recommend.
Great deals, amazing set up, friendly environment where the bud tenders know what they’re talking about
This place is my go to
Great
This place advertises 30-60 minute delivery times on Weedmaps, but then doesn't even attempt to coordinate a delivery until late into the night (like 11pm). 5 hours later. At least be considerate enough to make a phone call to the consumer if it's going to take hours and hours. Maybe a text message? Any form of communication.
Tried their "shake and trim" Oz, which was all floor scrapped junk. It was written on a white label instead of the mmmp required label with patient information. Will report to LARA, avoid at all cost
This place straight rips you off with a smile,if you are a fan of getting what you pay for,then go somewhere else.i bought alot of top dollar eights and every single one was off,and not just by a little.every single Astro hippy eight I bought was 3 grams,one was 3.1.their house purple punch was 3 grams.only eights that weighed were t
2 delivery orders in 3 day and never received either, I sent a message and was told someone would call me and that never happened either,, great store but horrible delivery service.. time for my family and I to move on...
Megan was great!
visited and picked up from this place several times during my short stay in Michigan. The employees were all very kind and helpful. The product prices are reasonable for the quality, haven’d had flower that good in a long time! They offer curbside or in store pickup as well as delivery. They accept cash and debit so thats super conve
Visted H.O.D. today and was assisted by a wonderful young lady named Christine. She was very knowledgeable about the products they had on site and made some excellent recommendations on what I should try. She is a credit to this business.
There is always something off with this location. They say they take debit, but the last few times I attempted to use it either a)the card reader/machine wasn't working or b)They asked me to write my pin number down on a scrap piece of paper (who does that)?! They advertise specials on the website and when you go to pick up your or
I absolutely love house of dank. They our the best around I would highly recommend them to all my friends
I stopped going here a while ago but decided to try again. Already called about it but there wasn’t a manager available to speak with…and wanted to make the public aware to double check your order before pulling off. Placed an order for an 8th of runtz pressure pack for curbside service. Pull up to pick up my order and had to wait a
I placed an order never received a confirmation message emailed them and told them my situation only to be told to reorder same products for the next day place the order then they call me and say they're sold out smh. Won't substitute anything and told me I'm out of luck very poor customer service I go there alot but after this I wo
It’s the weekend, not to mention I ordered yesterday at 5pm and didn’t get my order til after close at 10 thanks to a man who paid attention. I try again today it’s Friday and ordered around 6-630 and called and even got an update an hour later and here it is 10:29 Friday night no flower or a cart I ordered. It’s frustrating as my ca
Called got quoted one piece then they didn't have what I was quoted and now they are not getting it in
Need to improve customer service
First time here and First at a dispensery. Staff was very helpful and friendly. Had Christmas sales going on. Keep the line moving quickly. Was happy with all the products available. Will be back!
Only gave 2 stars cause they have carts at a good price, super long lines, unless they something you really want, GO SOMEWHERE ELSE!! Not worth the wait!!
Great!! Older black gentleman helped me find everything I needed & even suggested a strain that worked out perfectly for me. Definitely going back. Thank you!
Was My first visit and I was very pleased with the entire experience. Nice products, capable, nice people. My new favorite weed store ??
Never disappointed!! Excellent quality and great staff. Wrote this review years ago but felt the need to edit today. After being robbed by an employee finally got a hold of Jennifer the manager and she made things right for me. Hopefully HOD realizes how valuable she is to their team. If not for her.... I would have wrote a very diff
Been running bogo deals for a min now and I just can’t pass up a deal like that!! Fire on top of fire. Tons of top notch flower to be had
Nice but took 4 hours to deliver my order and I live down the street.
Worst dispensary ever!!! Staff is rude inconsiderate and does not listen to your concerns. Twice I have Placed orders for delivery and never received them. The staff even called me regarding one order letting me know they were out of the product I wanted and asked if I would like a replacement… I still never got the order. This is a
Today I went in for the first time to your place and I’ll never be back. It started off with me getting the wrong order and being over charged by $35. Accidents happen I get it. But your manager at you Ypsilanti location is SO rude, you would think a manager is there to handle situations like this but he acted like I was causing HIM
My experiences with HOD in Ypsilanti have all been great. Awesome selection, great prices, accepts debit and they have a delivery option. Manager Mia helped me today. I had a small inaccuracy with my order and she discovered the error and corrected for me right away. Super polite and professional. Thanks Mia and thanks HOD. I’m a ver
Horrible service delivery coordinator is rude and they delivery service trash. I had a order delivered at 11.pm when I placed the order at around 5 in the afternoon. I will be looking for another dispensarie because hod customer service is bad oh yeah forgot about the rude lady who answer the phone too.
Been going here for a year or more and it’s only getting worse. Most employees are beyond rude!! Everytime!! Very inconsiderate and unprofessional!! If I had another place to get the same deals on carts I would never come back here again. They never have anything they advertised on their site, and when you show up they try and play s
I literally can not imagine a better dispensary experience. Super helpful staff and answered all of our questions and are very informative. The BOGO deals are pretty unbelievable and they have huge selection of all products. I wouldn't recommend anywhere else.
We were greeted with friendly smile and acknowledged immediately when we walked in. Staffed seemed to help one another in the store area of the dispensary. We were in and out in minutes. We received great deals, and great recommendations from the staff also. Definitely recommend and definitely going back.
I always have a good experience ordering delivery through HOD. And I’m a lot more patient now knowing how they do their deliveries. Greg always makes my deliveries, and he’s always quick, and super nice! I always appreciate when he delivers for me! :)
I've been to many many dispensaries, and the vibe in Ypsilanti is just right.
Long wait and over priced would recommend oz if you are in the ypsi area
I really like this place it's turned into quite a place but the delivery and prepackaged tree isn't always the best. But the staff there are awesome I'd rather go in and see everything anyways.
I really like this place it's turned into quite a place but the delivery and prepackaged tree isn't always the best. It's usually not an eighth it's under 3times it was honestly I love this location great staff I'd be a great delivery driver for you guys but not hiring I'll stay on the look out. But the staff there are awesome I'd ra
The budtenders are awesome HOD has the best prices and deals. My favorite dispensary by far
Love this shop always come in for some true fire ??
Unsafe place and staff for women. Tons of gropers here and my sister once had her hair ran through randomly by one of the male staff. Plus they're very ghetto. Save yourself, your women, and your time and just drive down to Any Ann arbor dispensary. Better than dealing with the ypsi trash!
Staff pretty nice . Delivery and curbside could use some work . They have good selections
HOD has great prices, and has plenty of flavors to choose from, from high end pressure packs to the more affordable $20 eighths! Staff are very courteous and eager to help! Such a positive atmosphere
Always get great deals and the delivery min is amazing
Man they got good prices And they cool as ever This my Go to dispensary
All I’m gone say is it’s my spot! Keeps me medicated!
This location is my go to. Always have high end stuff like Hyman that I usually grab and I'm a big fan of the flower off the shelf. This place is one of my favorites in the mitten.
People are so friendly, professional. Ive never had a negative experience. Very good management!
So today was the last straw with the HOUSE me and my wife waited over 45mins only to watch the guys who's job is to know who next on the list and check people in and he's skipping people then when we leave he's staring us down thur the big window the service here has went to complete garbage since they have switch to owners ju
Love this place, I always stop by when I’m in the area
Love this place and you can catch great deals at least once a week and people are always friendly
One of the best Dispensary’s in Town LITERALLY ??
This place is consistently terrible! I stopped using them well over a year ago because of the service, but had to use today because my usual spot wasn’t open. I placed an order for 2 items. I was called twice & informed the products were out of stock. I ordered 2 more items & received the noti that my items were ready. Once I got the
Amazing selection friendly helpful staff!
This place comes thru everytime! Great product and service. Definately worth a visit when you're in the ypsilanti area
Awesome people an staff is great help.. I would highly recommend this place
Great deals and products. Some of the best in Ann Arbor. I had a issue but they went above and beyond to help solve the issue. I'm very happy overall and will def be returning in the future
The newly remodeled indoor medical area is pretty cool and way more spacious than the old setup. Looks like they are doing drive up recreational sales too!
Very friendly and good service.
Pretty decent prices for an over taxed rec market. The most of the employees are nice except one lady I always see there. I was discussing a price issue with a male employee(he was great. issue was bc of miscommunication, honest mistake) but during the process of the misunderstanding when I said this was the second time there was
Very knowledgable of the product staff was excellent
Was a good place til hiring a bunch of disrespectful individuals who call you out of your name. Then when you get management involved they tell you don’t come there anymore. ??
This USED to be A GREAT dispo (when it was Green Vitality). Now, the wait times are long, staff is rude, & I got a bag of dried LEAVES in place of a order for flower. It looks like the homegrown that you'd find hidden in your friends parents attic in a garbage bag!
Terrible customer service this afternoon. It included lack of product knowledge "knowing what was available." Budtender said they had never heard of mentioned product. The Tender next to them said it was on the shelf and there's x2 types available. I followed up asking about preroll selections and wasn't shown anything listed on
Love this place. Feels like home. Nice inside setup too. My fav part it the vine wall. Really nice people
I love this establishment! From outside the business, to going inside, the whole time you're shopping from the time you leave the people working there treat you very very well. They are ALWAYS nice and respectful. They are swift to getting to a customer and supplying their needs. Even the security team is ALWAYS are very nice and hel
Helpful
I'm so glad HOD opened in Ypsi.... LOVE LOVE LOVE the prices and quality
Most fire and friendly staff ever! Not to mention their products are top notch and price. Go see this team in Ypsi!!!!! shoutout to Brandon & Daniel best looking good bud tenders and most honest. 10/10 best service in MI
This used to be the best place in town but lately not so much. They seem to have chronic staff shortages and long waits. Today, there was no curbside service even though they advertise that on the website. I understand staff shortages but not how HOD seems to want to deal with them. They could be efficient and package up all the cur
I've been going here for a long time but since being bought by house of dank I had to leave. This was a place, as green vitality, I travel 20 miles for because of how awesome they were. Recently I went in for services and they told me as a caregiver I now need either my patient, whom is disabled, or their medical card. This is not a
Horrible experiences topped with lack of product House of dank rarely carries anything that is worth the price staff is rude and can’t seem to handle more than 3 people at a time will not go back here glad there is better spots in town
I been waiting for 3 hours for my delivery they said by 10pm for a order I order at 6 pm
Went to House of Dank looking for a specific product. Young man assisting me did not have knowledge of the products. He gave me the wrong product twice. I had to go back into the shop to exchange the product, and was still given something I didn't want. Will never go there again!!
House of dank? More like house of crc concentrate. Absolutely disgusting sulfur tasting garbage by errlking. Petro straight says it's crc trash. Smh stop selling crc concentrate to med patient's. Y'all got the dirtiest bud tenders I ever seen also. Smelling like straight bum's in there. Back to herbal solutions least there non crc an
Good prices and operate fairly. Delivery service works well.
Felt welcome, thank you H.O.D. staff! My bud tender Miranda was awesome!
Every wax I’ve tried is disgusting. Curbside pickup takes WAY too long. After waiting 30 mins to get my order, i got home and saw they gave me the wrong thing. Came back and had to wait another 30 mins just for them to switch it for what i actually ordered.
Karissa was my first contact into my experience at H.O.D. she was super knowledgeable and actually looked for answers to my questions. (Which actually got me in the door) Miranda L. Was my budtender. She has an awesome attitude and steered me in the right direction rather then just making the sale. I will be back!
Worst dispensary in the state of Michigan. Menu is never right, customer service is awful and no one has a clue about the products they have. I promise you that there are a dozen better dispensaries within a 20 mile radius that are 100x better . DON'T WASTE YOUR TIME HERE!
Nice and convenient , large selection , Sometimes when I can’t find what I’m looking for they have it .
Order online and the give wrong order every time. It takes them an hour to get it sorted out while others are serviced that came later. Online ordering is a joke.
Steph is is my favorite, always nice and welcoming when I come in which is pretty often
Walked in trying to get an ounce of concentrate and was told I could only get 15 grams after waiting 30 minutes. Budtenders needs to be educated on medical purchase limits. I went down the street and gave my money to oz and was able to get my ounce of wax
Great service
is everyone high that works there? I’m calling out the receptionist..like WOW honestly it was like talking to a turtle. Placed an online order for flower, receipt said flower they called me to confirm. Waited 4 hours for delivery, open the bag it’s a cartridge not sure at all how this is my fault and they did nothing what so ever to
Good products, but long wait times.
Love this shop and all the people! ?
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Kind, courteous, informative, and great deals
Jeremy was fantastic! He was super nice & recommended some really great products ??
They ask for your PIN number to your debit card when you come through the drive through. Then make you come inside and wait in the enormous line when you refuse to give them your pin. Even if your preorder is ready. Nah. If you need curbside and don’t want to give up your pin, go somewhere else like patient station.
Delivery driver is an awesome person! Unfortunately, the people who work there and man the phones are horrible. I’ve never been treated so rudely on the phone before for no reason whatsoever. Never getting my business again!
This place has gone down hill fast. Was good when it was Cannacure then Green vitality. But HOD is terrible. EXTREMELY slow and unacceptable wait times. Order online for curbside, show up 30 mins later and still have to wait almost an hour. Placed a delivery order at 5pm, it is now 7:15 and the texts haven't said it's even on the way
This has to be THE WORST dispensary I've ever been too! the receptionist was rude and ghetto! The employees have no clue what they are talking about, they pay no attention to the customers! The managers here don't deserve to be managers they have no idea how to handle any kind of situation except for talking back and not handling t
This company is horrible!!! I placed an online order. Quickly, I received a call stating the prices are incorrect on Weedmaps and that my order would be much higher. Christine or Christie(who said she was management) told me that the price on weedmaps would not be honored. She went as far as hanging up on me!!!! Right is right, the
Really happy with the deals that are available on a regular basis here. Theres a price range on what I will not spend per g with concentrate and flower, and I have to say with many dispensaries in my area that are rarely within my price threshold, house of dank ypsilanti has consistently had decent enough products within my price ran
Shady store front, completely unrealiable delivery. Not an option.
This dispensary has a fantastic curbside setup. They answered the phone quickly and came out to my car just a couple of minutes later. They were out of something, so they offered me an alternative, which I accepted. I also like it that they have fair pricing. My entire experience took about 5-7 minutes, including waiting for them to
Exotic Nurseries supplies all the best genetics for your garden. Located right around the corner from the HOD
I placed a order and the guy said a hour and a half..after the time was up and I called back they said ANOTHER 2 HOURS!!! I've never had to wait 5 hours for a delivery...I will NEVER order from these people again plus they waited till 7:45 to even answer me.!....well it's 9:15 and they closed...did NOT get my order...would NOT RECOM
Fast friend professional service. Great people
Placed an order yesterday at around 4pm for delivery. Not sure if they just didn’t get it or what. I waited about 6 hours and it never came. I’m glad I didn’t pay with my debit card I’d be out $40. Just go to patient station. They’re way more efficient.
Don't come if you have a medical card, recreational patience pay more so they get served first I watched 12 recreational patients go before me and 10 to 15 minutes before them the room completely emptied out of Rec patience before I was seen. While I'm writing this it just happened again after today recreational patient walks right i
Always a problem with my order ??
Awesome place just wish prices were better
I absolutely love house of dank Ypsilanti! From the great product to the awesome staff! I would 100 % recommend house of dank!
Such a great place! Very friendly staff. Knowledgeable about the products. Lots of buds to choose from as well as candy, body oil, pain cream/gel. If you have needs they can set you up. Need something new to smoke out of, they got your back! A big Thumbs up from us! I very much recommend H.O.D!
Not a bad place, just wish their website and images had the right description and image. Bought what I thought was wax based on the picture and it turned out to be moon rocks. Would of much rather had wax/badder.
Love the selections, love the 20 1/8, Love the SERVICES ?
dispensary with good pricing. Unfortunately their business practices do not align with helping their customers. Along with the fact the staff was rude and unhelpful on the phone. On top of that they lied about Michigan law. Do not go through them. Try Flower Bowl or any other dispensary besides them.
This is a great place to get meds. The staff works really hard.
Their daily specials only last as long as they want. Front receptionist very rude. No negotiation in back room, after asking me to come inside because they couldn’t deliver me the $15 1/8 (asked for $20 + out side) but because 1/8 were sold out, they happily opened my bag, removed 1.5 grams an sold me 2 grams for $16.00.
Great prices, great tenders, good bud. I've been coming here before the change when it was green vitality and i haven't noticed a difference besides the name. I do only curbside pick up so I've never been inside. But it's quick and I've never had a issue with what I get or the tenders.
I went there, gave the lady my cards was let in and told she needed a min and to sit down....so i sit and wait for 5mins and am told to come get my cards, i sit back down and wait for 15more minutes and then she tells me to come up because she needs to take my temperature.....i have been sitting in the room with 9 other people for 20
Terrible staff and terrible wait times. Worst dispensary I’ve ever been to
Good clean area
Great experience. Had some difficulties because I did not have a physical copy of my medical card. We got that sorted out and they had me on my way! Big thanks to Stephanie, she was a huge help! Also, this place has a HUGE selection of seemingly everything!
First time at this shop and am going to be a repeat customer for sure. Great selection, friendly staff and prices are way cheaper than most other legal states. Can’t wait to get back ??
I stop by for the first time with my brother and was there for 20 minutes. Didn't get to go back due to staff skipping me for who came more often. Three people came in after me for the same reason I was there and got skipped. One person can in was out there for curbside (a usual) and got sent in next over everyone because curbside wa
Come check it out
I called HOD today because they had a Durban Poison claw I've been looking for. The receptionist told me they were on sale for 4 for $100 and was extremely rude. I was encouraged to go there for the deal and when I got there they told me the receptionist was wrong and said the best they could do is 3 for $100 (after waiting 20+ minut
I started buying four months ago and I tried a number of varieties and came across Garlic Breath. It was good. I liked it. Nice strong high. I called and asked if they had Garlic Breath they said yes. I drove from Cleveland to Detroit. Walked in and was looking at a different strain when a guy walked out of the back and filled one of
Use to be my favorite place to shop. But the one time I spend less the $200 at the store the price advertised online was 45%cheaper then I was charged. When I asked why I was told there is a disclaimer on the web site and they were not willing to try to make this right at all. This will be the last time I ever spend any money at this
Don't go unless you wanna sit in the lobby forever!! They need to put a time limit on browsing. Some people just sit back there and talk.
Awesome service! They had a great variety of different products to choose from and multiple deals to save you money!
I like the pricing and variety. Other than that, there's a lot to be desired. Have gone dozens of times and nearly every time I've had to change my order because they don't have something (or multiple things). I've only been reached out to a couple of times to inform me of this and am usually sitting in a line of cars at the curbside
The good: very extensive selection. The bad: slow and loud. Despite the Google information, masks were not required.
Went an had the best experience. Definitely recommend Kiera. She knew about the product an was by far the best staff member.
The WORST dispensary I've ever been to. Sat in their "Curbside pickup line" for almost an hour, order was on the wrong side of the dispensary, did not have my products, and the manager offered nothing for my inconvenience except an apology. Won't ever waste my time going there again. Very trash customer service.
Great place to shop.
Great places didn't think they deliver so late
Ms. Jennifer had great service and was lot of help!
I've came here multiple times and they always miss something with my order whether it's something small or a whole 8th missing. I've gotten platinum huckleberry cookiesfor $30, and do-si-dos. Then they end up giving me the huckleberry popcorn buds and still charged me $30 instead of $25. Really Yes
Waited for hours for a delivery that I placed at 1pm and I never received it won’t be shopping with you guys again that’s a guarantee
Straight up the best place I like to go in Michigan..I get no less then a oz or 2 everytime I'm here. Look for diamond and new guy named John.. they are great ..those LOYALTY points add up and and ever other time , I get a discount on my flower.... gold shelf only!!!!! ONE LOVE!!! HOUSE OF DANK!!!! HAPPY CUSTOMER!!!!