House of Dank - Ypsilanti
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Customer Reviews
Bud is overpriced. They have fair deals, but fairly weak strains unless you're spending 40-70$ an eighth. Worst lines in the area. Every time I come here I'm waiting at least 45 minutes to an hour, even if I ordered online. CURBSIDE AND IN STORE SHOPPING WAIT TIMES ARE SIMILAR. Your best bet is either to go in and wait or go to a dif
A good one for the night thought I would try new place but for so many people to say they are happy with them and how great they are well I placed a big order had to pick it up the price was more well I tried new don’t like I’m going back to patient station
Placed an order at 10:20, received a call stating they don't have the stuff i wanted and changed my order. I was told it would be 4 hrs. It is now 7:29 and still no order. I called and was told I could pick it up. This is my last order from here.
Would not recommend.
Sunday | 10:00AM - 9:00PM |
Monday | 10:00AM - 9:00PM |
Tuesday | 10:00AM - 9:00PM |
Wednesday | 10:00AM - 9:00PM |
Thursday | 10:00AM - 9:00PM |
Friday | 10:00AM - 9:00PM |
Saturday | 10:00AM - 9:00PM |
184 Reviews
A good one for the night thought I would try new place but for so many people to say they are happy with them and how great they are well I placed a big order had to pick it up the price was more well I tried new don’t like I’m going back to patient station
Placed an order at 10:20, received a call stating they don't have the stuff i wanted and changed my order. I was told it would be 4 hrs. It is now 7:29 and still no order. I called and was told I could pick it up. This is my last order from here.
Bud is overpriced. They have fair deals, but fairly weak strains unless you're spending 40-70$ an eighth. Worst lines in the area. Every time I come here I'm waiting at least 45 minutes to an hour, even if I ordered online. CURBSIDE AND IN STORE SHOPPING WAIT TIMES ARE SIMILAR. Your best bet is either to go in and wait or go to a dif
Would not recommend.
Great deals, amazing set up, friendly environment where the bud tenders know what they’re talking about
This place is my go to
Great
This place advertises 30-60 minute delivery times on Weedmaps, but then doesn't even attempt to coordinate a delivery until late into the night (like 11pm). 5 hours later. At least be considerate enough to make a phone call to the consumer if it's going to take hours and hours. Maybe a text message? Any form of communication.
Tried their "shake and trim" Oz, which was all floor scrapped junk. It was written on a white label instead of the mmmp required label with patient information. Will report to LARA, avoid at all cost
This place straight rips you off with a smile,if you are a fan of getting what you pay for,then go somewhere else.i bought alot of top dollar eights and every single one was off,and not just by a little.every single Astro hippy eight I bought was 3 grams,one was 3.1.their house purple punch was 3 grams.only eights that weighed were t
2 delivery orders in 3 day and never received either, I sent a message and was told someone would call me and that never happened either,, great store but horrible delivery service.. time for my family and I to move on...
Megan was great!
visited and picked up from this place several times during my short stay in Michigan. The employees were all very kind and helpful. The product prices are reasonable for the quality, haven’d had flower that good in a long time! They offer curbside or in store pickup as well as delivery. They accept cash and debit so thats super conve
Visted H.O.D. today and was assisted by a wonderful young lady named Christine. She was very knowledgeable about the products they had on site and made some excellent recommendations on what I should try. She is a credit to this business.
There is always something off with this location. They say they take debit, but the last few times I attempted to use it either a)the card reader/machine wasn't working or b)They asked me to write my pin number down on a scrap piece of paper (who does that)?! They advertise specials on the website and when you go to pick up your or
I absolutely love house of dank. They our the best around I would highly recommend them to all my friends
I stopped going here a while ago but decided to try again. Already called about it but there wasn’t a manager available to speak with…and wanted to make the public aware to double check your order before pulling off. Placed an order for an 8th of runtz pressure pack for curbside service. Pull up to pick up my order and had to wait a
I placed an order never received a confirmation message emailed them and told them my situation only to be told to reorder same products for the next day place the order then they call me and say they're sold out smh. Won't substitute anything and told me I'm out of luck very poor customer service I go there alot but after this I wo
It’s the weekend, not to mention I ordered yesterday at 5pm and didn’t get my order til after close at 10 thanks to a man who paid attention. I try again today it’s Friday and ordered around 6-630 and called and even got an update an hour later and here it is 10:29 Friday night no flower or a cart I ordered. It’s frustrating as my ca
Called got quoted one piece then they didn't have what I was quoted and now they are not getting it in
Need to improve customer service
First time here and First at a dispensery. Staff was very helpful and friendly. Had Christmas sales going on. Keep the line moving quickly. Was happy with all the products available. Will be back!
Only gave 2 stars cause they have carts at a good price, super long lines, unless they something you really want, GO SOMEWHERE ELSE!! Not worth the wait!!
Great!! Older black gentleman helped me find everything I needed & even suggested a strain that worked out perfectly for me. Definitely going back. Thank you!
Was My first visit and I was very pleased with the entire experience. Nice products, capable, nice people. My new favorite weed store ??
Never disappointed!! Excellent quality and great staff. Wrote this review years ago but felt the need to edit today. After being robbed by an employee finally got a hold of Jennifer the manager and she made things right for me. Hopefully HOD realizes how valuable she is to their team. If not for her.... I would have wrote a very diff
Been running bogo deals for a min now and I just can’t pass up a deal like that!! Fire on top of fire. Tons of top notch flower to be had
Nice but took 4 hours to deliver my order and I live down the street.
Worst dispensary ever!!! Staff is rude inconsiderate and does not listen to your concerns. Twice I have Placed orders for delivery and never received them. The staff even called me regarding one order letting me know they were out of the product I wanted and asked if I would like a replacement… I still never got the order. This is a
Today I went in for the first time to your place and I’ll never be back. It started off with me getting the wrong order and being over charged by $35. Accidents happen I get it. But your manager at you Ypsilanti location is SO rude, you would think a manager is there to handle situations like this but he acted like I was causing HIM
My experiences with HOD in Ypsilanti have all been great. Awesome selection, great prices, accepts debit and they have a delivery option. Manager Mia helped me today. I had a small inaccuracy with my order and she discovered the error and corrected for me right away. Super polite and professional. Thanks Mia and thanks HOD. I’m a ver
Horrible service delivery coordinator is rude and they delivery service trash. I had a order delivered at 11.pm when I placed the order at around 5 in the afternoon. I will be looking for another dispensarie because hod customer service is bad oh yeah forgot about the rude lady who answer the phone too.
Been going here for a year or more and it’s only getting worse. Most employees are beyond rude!! Everytime!! Very inconsiderate and unprofessional!! If I had another place to get the same deals on carts I would never come back here again. They never have anything they advertised on their site, and when you show up they try and play s
I literally can not imagine a better dispensary experience. Super helpful staff and answered all of our questions and are very informative. The BOGO deals are pretty unbelievable and they have huge selection of all products. I wouldn't recommend anywhere else.
We were greeted with friendly smile and acknowledged immediately when we walked in. Staffed seemed to help one another in the store area of the dispensary. We were in and out in minutes. We received great deals, and great recommendations from the staff also. Definitely recommend and definitely going back.
I always have a good experience ordering delivery through HOD. And I’m a lot more patient now knowing how they do their deliveries. Greg always makes my deliveries, and he’s always quick, and super nice! I always appreciate when he delivers for me! :)
I've been to many many dispensaries, and the vibe in Ypsilanti is just right.
Long wait and over priced would recommend oz if you are in the ypsi area
I really like this place it's turned into quite a place but the delivery and prepackaged tree isn't always the best. But the staff there are awesome I'd rather go in and see everything anyways.
I really like this place it's turned into quite a place but the delivery and prepackaged tree isn't always the best. It's usually not an eighth it's under 3times it was honestly I love this location great staff I'd be a great delivery driver for you guys but not hiring I'll stay on the look out. But the staff there are awesome I'd ra
The budtenders are awesome HOD has the best prices and deals. My favorite dispensary by far
Love this shop always come in for some true fire ??
Unsafe place and staff for women. Tons of gropers here and my sister once had her hair ran through randomly by one of the male staff. Plus they're very ghetto. Save yourself, your women, and your time and just drive down to Any Ann arbor dispensary. Better than dealing with the ypsi trash!
Staff pretty nice . Delivery and curbside could use some work . They have good selections
HOD has great prices, and has plenty of flavors to choose from, from high end pressure packs to the more affordable $20 eighths! Staff are very courteous and eager to help! Such a positive atmosphere
Always get great deals and the delivery min is amazing
Man they got good prices And they cool as ever This my Go to dispensary
All I’m gone say is it’s my spot! Keeps me medicated!
This location is my go to. Always have high end stuff like Hyman that I usually grab and I'm a big fan of the flower off the shelf. This place is one of my favorites in the mitten.
People are so friendly, professional. Ive never had a negative experience. Very good management!
So today was the last straw with the HOUSE me and my wife waited over 45mins only to watch the guys who's job is to know who next on the list and check people in and he's skipping people then when we leave he's staring us down thur the big window the service here has went to complete garbage since they have switch to owners ju
Love this place, I always stop by when I’m in the area
Love this place and you can catch great deals at least once a week and people are always friendly
One of the best Dispensary’s in Town LITERALLY ??
This place is consistently terrible! I stopped using them well over a year ago because of the service, but had to use today because my usual spot wasn’t open. I placed an order for 2 items. I was called twice & informed the products were out of stock. I ordered 2 more items & received the noti that my items were ready. Once I got the
Amazing selection friendly helpful staff!
This place comes thru everytime! Great product and service. Definately worth a visit when you're in the ypsilanti area
Awesome people an staff is great help.. I would highly recommend this place
Great deals and products. Some of the best in Ann Arbor. I had a issue but they went above and beyond to help solve the issue. I'm very happy overall and will def be returning in the future
The newly remodeled indoor medical area is pretty cool and way more spacious than the old setup. Looks like they are doing drive up recreational sales too!
Very friendly and good service.
Pretty decent prices for an over taxed rec market. The most of the employees are nice except one lady I always see there. I was discussing a price issue with a male employee(he was great. issue was bc of miscommunication, honest mistake) but during the process of the misunderstanding when I said this was the second time there was
Very knowledgable of the product staff was excellent
Was a good place til hiring a bunch of disrespectful individuals who call you out of your name. Then when you get management involved they tell you don’t come there anymore. ??
This USED to be A GREAT dispo (when it was Green Vitality). Now, the wait times are long, staff is rude, & I got a bag of dried LEAVES in place of a order for flower. It looks like the homegrown that you'd find hidden in your friends parents attic in a garbage bag!
Terrible customer service this afternoon. It included lack of product knowledge "knowing what was available." Budtender said they had never heard of mentioned product. The Tender next to them said it was on the shelf and there's x2 types available. I followed up asking about preroll selections and wasn't shown anything listed on
Love this place. Feels like home. Nice inside setup too. My fav part it the vine wall. Really nice people
I love this establishment! From outside the business, to going inside, the whole time you're shopping from the time you leave the people working there treat you very very well. They are ALWAYS nice and respectful. They are swift to getting to a customer and supplying their needs. Even the security team is ALWAYS are very nice and hel
Helpful
I'm so glad HOD opened in Ypsi.... LOVE LOVE LOVE the prices and quality
Most fire and friendly staff ever! Not to mention their products are top notch and price. Go see this team in Ypsi!!!!! shoutout to Brandon & Daniel best looking good bud tenders and most honest. 10/10 best service in MI
This used to be the best place in town but lately not so much. They seem to have chronic staff shortages and long waits. Today, there was no curbside service even though they advertise that on the website. I understand staff shortages but not how HOD seems to want to deal with them. They could be efficient and package up all the cur
I've been going here for a long time but since being bought by house of dank I had to leave. This was a place, as green vitality, I travel 20 miles for because of how awesome they were. Recently I went in for services and they told me as a caregiver I now need either my patient, whom is disabled, or their medical card. This is not a
Horrible experiences topped with lack of product House of dank rarely carries anything that is worth the price staff is rude and can’t seem to handle more than 3 people at a time will not go back here glad there is better spots in town
I been waiting for 3 hours for my delivery they said by 10pm for a order I order at 6 pm
Went to House of Dank looking for a specific product. Young man assisting me did not have knowledge of the products. He gave me the wrong product twice. I had to go back into the shop to exchange the product, and was still given something I didn't want. Will never go there again!!
House of dank? More like house of crc concentrate. Absolutely disgusting sulfur tasting garbage by errlking. Petro straight says it's crc trash. Smh stop selling crc concentrate to med patient's. Y'all got the dirtiest bud tenders I ever seen also. Smelling like straight bum's in there. Back to herbal solutions least there non crc an
Good prices and operate fairly. Delivery service works well.
Felt welcome, thank you H.O.D. staff! My bud tender Miranda was awesome!
Every wax I’ve tried is disgusting. Curbside pickup takes WAY too long. After waiting 30 mins to get my order, i got home and saw they gave me the wrong thing. Came back and had to wait another 30 mins just for them to switch it for what i actually ordered.
Karissa was my first contact into my experience at H.O.D. she was super knowledgeable and actually looked for answers to my questions. (Which actually got me in the door) Miranda L. Was my budtender. She has an awesome attitude and steered me in the right direction rather then just making the sale. I will be back!
Worst dispensary in the state of Michigan. Menu is never right, customer service is awful and no one has a clue about the products they have. I promise you that there are a dozen better dispensaries within a 20 mile radius that are 100x better . DON'T WASTE YOUR TIME HERE!
Nice and convenient , large selection , Sometimes when I can’t find what I’m looking for they have it .
Order online and the give wrong order every time. It takes them an hour to get it sorted out while others are serviced that came later. Online ordering is a joke.
Steph is is my favorite, always nice and welcoming when I come in which is pretty often
Walked in trying to get an ounce of concentrate and was told I could only get 15 grams after waiting 30 minutes. Budtenders needs to be educated on medical purchase limits. I went down the street and gave my money to oz and was able to get my ounce of wax
Great service
is everyone high that works there? I’m calling out the receptionist..like WOW honestly it was like talking to a turtle. Placed an online order for flower, receipt said flower they called me to confirm. Waited 4 hours for delivery, open the bag it’s a cartridge not sure at all how this is my fault and they did nothing what so ever to
Good products, but long wait times.
Love this shop and all the people! ?
??
Kind, courteous, informative, and great deals
Jeremy was fantastic! He was super nice & recommended some really great products ??
They ask for your PIN number to your debit card when you come through the drive through. Then make you come inside and wait in the enormous line when you refuse to give them your pin. Even if your preorder is ready. Nah. If you need curbside and don’t want to give up your pin, go somewhere else like patient station.
Delivery driver is an awesome person! Unfortunately, the people who work there and man the phones are horrible. I’ve never been treated so rudely on the phone before for no reason whatsoever. Never getting my business again!
This place has gone down hill fast. Was good when it was Cannacure then Green vitality. But HOD is terrible. EXTREMELY slow and unacceptable wait times. Order online for curbside, show up 30 mins later and still have to wait almost an hour. Placed a delivery order at 5pm, it is now 7:15 and the texts haven't said it's even on the way
This has to be THE WORST dispensary I've ever been too! the receptionist was rude and ghetto! The employees have no clue what they are talking about, they pay no attention to the customers! The managers here don't deserve to be managers they have no idea how to handle any kind of situation except for talking back and not handling t
This company is horrible!!! I placed an online order. Quickly, I received a call stating the prices are incorrect on Weedmaps and that my order would be much higher. Christine or Christie(who said she was management) told me that the price on weedmaps would not be honored. She went as far as hanging up on me!!!! Right is right, the
Really happy with the deals that are available on a regular basis here. Theres a price range on what I will not spend per g with concentrate and flower, and I have to say with many dispensaries in my area that are rarely within my price threshold, house of dank ypsilanti has consistently had decent enough products within my price ran
Shady store front, completely unrealiable delivery. Not an option.
This dispensary has a fantastic curbside setup. They answered the phone quickly and came out to my car just a couple of minutes later. They were out of something, so they offered me an alternative, which I accepted. I also like it that they have fair pricing. My entire experience took about 5-7 minutes, including waiting for them to
Exotic Nurseries supplies all the best genetics for your garden. Located right around the corner from the HOD
I placed a order and the guy said a hour and a half..after the time was up and I called back they said ANOTHER 2 HOURS!!! I've never had to wait 5 hours for a delivery...I will NEVER order from these people again plus they waited till 7:45 to even answer me.!....well it's 9:15 and they closed...did NOT get my order...would NOT RECOM
Fast friend professional service. Great people
Placed an order yesterday at around 4pm for delivery. Not sure if they just didn’t get it or what. I waited about 6 hours and it never came. I’m glad I didn’t pay with my debit card I’d be out $40. Just go to patient station. They’re way more efficient.
Don't come if you have a medical card, recreational patience pay more so they get served first I watched 12 recreational patients go before me and 10 to 15 minutes before them the room completely emptied out of Rec patience before I was seen. While I'm writing this it just happened again after today recreational patient walks right i
Always a problem with my order ??
Awesome place just wish prices were better
I absolutely love house of dank Ypsilanti! From the great product to the awesome staff! I would 100 % recommend house of dank!
Such a great place! Very friendly staff. Knowledgeable about the products. Lots of buds to choose from as well as candy, body oil, pain cream/gel. If you have needs they can set you up. Need something new to smoke out of, they got your back! A big Thumbs up from us! I very much recommend H.O.D!
Not a bad place, just wish their website and images had the right description and image. Bought what I thought was wax based on the picture and it turned out to be moon rocks. Would of much rather had wax/badder.
Love the selections, love the 20 1/8, Love the SERVICES ?
dispensary with good pricing. Unfortunately their business practices do not align with helping their customers. Along with the fact the staff was rude and unhelpful on the phone. On top of that they lied about Michigan law. Do not go through them. Try Flower Bowl or any other dispensary besides them.
This is a great place to get meds. The staff works really hard.
Their daily specials only last as long as they want. Front receptionist very rude. No negotiation in back room, after asking me to come inside because they couldn’t deliver me the $15 1/8 (asked for $20 + out side) but because 1/8 were sold out, they happily opened my bag, removed 1.5 grams an sold me 2 grams for $16.00.
Great prices, great tenders, good bud. I've been coming here before the change when it was green vitality and i haven't noticed a difference besides the name. I do only curbside pick up so I've never been inside. But it's quick and I've never had a issue with what I get or the tenders.
I went there, gave the lady my cards was let in and told she needed a min and to sit down....so i sit and wait for 5mins and am told to come get my cards, i sit back down and wait for 15more minutes and then she tells me to come up because she needs to take my temperature.....i have been sitting in the room with 9 other people for 20
Terrible staff and terrible wait times. Worst dispensary I’ve ever been to
Good clean area
Great experience. Had some difficulties because I did not have a physical copy of my medical card. We got that sorted out and they had me on my way! Big thanks to Stephanie, she was a huge help! Also, this place has a HUGE selection of seemingly everything!
First time at this shop and am going to be a repeat customer for sure. Great selection, friendly staff and prices are way cheaper than most other legal states. Can’t wait to get back ??
I stop by for the first time with my brother and was there for 20 minutes. Didn't get to go back due to staff skipping me for who came more often. Three people came in after me for the same reason I was there and got skipped. One person can in was out there for curbside (a usual) and got sent in next over everyone because curbside wa
Come check it out
I called HOD today because they had a Durban Poison claw I've been looking for. The receptionist told me they were on sale for 4 for $100 and was extremely rude. I was encouraged to go there for the deal and when I got there they told me the receptionist was wrong and said the best they could do is 3 for $100 (after waiting 20+ minut
I started buying four months ago and I tried a number of varieties and came across Garlic Breath. It was good. I liked it. Nice strong high. I called and asked if they had Garlic Breath they said yes. I drove from Cleveland to Detroit. Walked in and was looking at a different strain when a guy walked out of the back and filled one of
Use to be my favorite place to shop. But the one time I spend less the $200 at the store the price advertised online was 45%cheaper then I was charged. When I asked why I was told there is a disclaimer on the web site and they were not willing to try to make this right at all. This will be the last time I ever spend any money at this
Don't go unless you wanna sit in the lobby forever!! They need to put a time limit on browsing. Some people just sit back there and talk.
Awesome service! They had a great variety of different products to choose from and multiple deals to save you money!
I like the pricing and variety. Other than that, there's a lot to be desired. Have gone dozens of times and nearly every time I've had to change my order because they don't have something (or multiple things). I've only been reached out to a couple of times to inform me of this and am usually sitting in a line of cars at the curbside
The good: very extensive selection. The bad: slow and loud. Despite the Google information, masks were not required.
Went an had the best experience. Definitely recommend Kiera. She knew about the product an was by far the best staff member.
The WORST dispensary I've ever been to. Sat in their "Curbside pickup line" for almost an hour, order was on the wrong side of the dispensary, did not have my products, and the manager offered nothing for my inconvenience except an apology. Won't ever waste my time going there again. Very trash customer service.
Great place to shop.
Great places didn't think they deliver so late
Ms. Jennifer had great service and was lot of help!
I've came here multiple times and they always miss something with my order whether it's something small or a whole 8th missing. I've gotten platinum huckleberry cookiesfor $30, and do-si-dos. Then they end up giving me the huckleberry popcorn buds and still charged me $30 instead of $25. Really Yes
Waited for hours for a delivery that I placed at 1pm and I never received it won’t be shopping with you guys again that’s a guarantee
Straight up the best place I like to go in Michigan..I get no less then a oz or 2 everytime I'm here. Look for diamond and new guy named John.. they are great ..those LOYALTY points add up and and ever other time , I get a discount on my flower.... gold shelf only!!!!! ONE LOVE!!! HOUSE OF DANK!!!! HAPPY CUSTOMER!!!!