Joyology - Grand Rapids
Customer Reviews
Amazing! Shopped here quite a lot, even being a bud tender myself! Always have great deals and amazing customer service. A beautiful space with plenty of goodies.
Extremely friendly team that was very kind and helpful in answering any questions I had. I appreciate places that don't just hoard everyone in like cattle and shove them out. Felt like my questions were answered and the staff was extremely pleasant to be around. They had amazing deals the selections were well organized and clean. Can
Ok priced friendly staff
Best customer service ever!
Awesome bud tender! Great selection of products!
Sunday | 9:00AM - 9:00PM |
Monday | 9:00AM - 9:00PM |
Tuesday | 9:00AM - 9:00PM |
Wednesday | 9:00AM - 9:00PM |
Thursday | 9:00AM - 9:00PM |
Friday | 9:00AM - 9:00PM |
Saturday | 9:00AM - 9:00PM |
1,016 Reviews
Amazing! Shopped here quite a lot, even being a bud tender myself! Always have great deals and amazing customer service. A beautiful space with plenty of goodies.
Extremely friendly team that was very kind and helpful in answering any questions I had. I appreciate places that don't just hoard everyone in like cattle and shove them out. Felt like my questions were answered and the staff was extremely pleasant to be around. They had amazing deals the selections were well organized and clean. Can
Ok priced friendly staff
Best customer service ever!
Awesome bud tender! Great selection of products!
My boyfriend was sold unmarked flower today. He’s unaware and apparently so are your employees but that metric number is actually super important. This is super sketchy and I’m pretty sure is a legal issue. Educate your staff better. I honestly should have made him take it back since a metric should have been confirmed in order for i
Cool store, decent selection and deals!
great place to get the products you need
Greatest prices and good bud
Everyone there is super knowledgeable and friendly prices are super reasonable love this place
Great atmosphere, intelligent staff, and a huge selection of products. I will be a regular at this particular dispensary.
The people are nice. They have good deals and good weed
Staff is super friendly and knowledgeable. You also get Hella good deals through their app to.
Great customer service! The team at LIV is always so helpful and friendly. Best in town.
Great place to go to everyone is so friendly.
Great and friendly staff, and very helpful. Love the gummies.
Great customer service
Got some pretty nice deals
Place is super cool when it wants to be. It’s a hit n miss with the good customer service but otherwise they have awesome deals half the time. Most of all , they are quick!! But I wouldn’t recommend that’s jus honesty. I’ve had better. If anything JARS OR NATURES RELIEF IS THE SPOTS!! FS! ????????
LIV was great...staff the puff recommend to me and what I bought are even bettteeerrrrr ??
Service was awesome The young lady that helped us was great Selection great Pricing was on point
I recently just found out about this place. Honestly it’s one of the best dispensaries around great customer service and great deals
The only knock I had was the house flower I purchased was not properly flushed. Other than that perfect density, nice Bud structure. Staff was polite and courteous, prices were manageable, overall great experience, thanks guys!
Great deals and great products great people all around great place
Love it here
Worst customer service ever
Prices here are higher than the other dispos i've been to in town. The service was okay but definitely distracted. Usually dispos are great about making suggestions and helping you find a good deal. Here, they only really made one suggestion and didn't really answer my original question. The cart I was recommended is not that great.
Helpful and friendly staff, real down-to-Earth and chill dispensary. Their products were fantastic, and prices were fair considering the great quality.
They're nice
Jarod got great customer service.I’m definitely coming back over here.Greattttttt Dspnsry
Liv is so far the best dispensary I've been to. I have NEVER had an edible that worked. I came to liv and got the sauce edible and it was great. The staff were so informative and super sociable. The vibe was everything and they have anything you think you would need. Thanks Liv!!!
Large Variety, Good weekly deals and specials. In and out quick, but willing to help as well.
This is the best Dispensary with great deals ??
It's grown on me
I’ve been going to Liv since I first got to Michigan, and they’re the best! Haven’t had any issues, and have gotten quite a few free gifts! Their Black Friday/danksgiving/cybermonday sales were some of the best I could find! Would highly (pun intended ??) recommend them!
I will be back the arrive was great and the flower was even better
Very friendly and charming bud tenders!
It's my favorite spot to go. Got a new fav.
I love Liv always friendly people, Fast, awesome deals with a free item can't beat that!????
From out of states an everyone was very nice and friendly. Prices were great.
I love liv. The deals are always great, and the service is always on point. My last order was with Julia and she was aces
It was a really good experience overall. Staff was friendly and helped me find what I needed. They were very knowledgeable. The prices compare well with other places as well. I'm definitely coming back.
REDACTED: don't visit this dispensary if there's any sort of line. This long haired male budtender made me feel quite uncomfortable by over expediting my visit, being a long time smoker who still enjoys his privacy when purchasing marijuana.i have PTSD from raids executed by the DEA when I was younger. just starting to go to the disp
Highly recommend.
Great experience highly recommend the Society C pre rolls Jared is a true professional very knowledgeable and helpful
Kelly was absolutely amazing !!
Great costumer service
Great experience
Great people with great attitudes.
They are very rude and slow. Slow service, but tenders not knowing what to do, over-pricing for product, and just over-all unprofessional. It should be fast and efficient but it's definitely not. I recommend no one shop there at all.
Best dipo in GR
Ashlynn was absolutely incredible - super knowledgeable and professional, friendly and helpful! Awesome experience, we left feeling excellent!
They got good as deals as well at holidays
Thank you Brian for all your help. You are very nice
This place gets me together every time !!!????????????????
This place gets me together good!??I love coming here 24/7.
I’ve had several fantastic experiences at Liv, but it’s Friday it’s the new year and it’s time to give a shoutout when shoutouts are due!!!! Shoutout to Kelly!!! Great budtender who IMMEDIATELY picked up on what I was laying down.. thank you thank you thank you!!!!!!! Side note: they have a recycling bin for your old disposable vape
I appreciate Bryan ???? a great employee they have. Great with detail pointing you to the right Stuff of what it is your interest in. Good with helping find a great batch if you plan to spend a certain amount , I left impressed amd home relaxed ??
Great place to get smoke Love A+ quality all around
Great shop great atmosphere. I made a trip out here from Saginaw to pickup a little care package from chief solventless which turned out amazing ?? but just looking around on their menu comparing it to the what we have i highly recommend the shop and to check out chief live rosin. Nothing but positive experience
Brian was more than helpful! He gave me awesome recommendations (especially the freeze dried Skittles) + the birthday bonuses.
The classiest place buy to get high
My experience was absolutely wonderful. Check in was easy and we didn’t have to wait long. Lashawnda was super friendly and helpful with making selections. Overall a 10/10 experience and I will definitely be back when visiting Grand Rapids again!
It was a great experience shopping with Lashawnda! She was wonderful and very helpful!
Lashawnda was so helpful helping me find a strain i liked when the one i requested was out of stock!! she really made sure i left happy & i did!! wish i lived closer to GR so i could make this my home store :) Highly recommend!!!
Lashawnda was great and super helpful, I appreciate her effort to go out of her way to help me out! Thank you LASHAWNDA!!!
Friendly staff. Great selection. Budtenders are knowledgeable but occasionally grab similar but incorrect item. Still my go to when in town in hotel nearby.
One of the best cannabis places in Michigan. Amazing staff, great customer service.
Great place, very helpful staff
I got a whole free 7 grams good smoke with my first order from delivery and talked on the phone and felt very respected and well-informed also. My Real Name is Robert Lindsey
Fast,friendly service and the bud tenders always guide me to get the best deal for my money. I've been going here for 3 years and they are so nice I always come back.
Liv is an awesome dispensary! Great deals, great strains! Always willing to help find a great strain to try!
I'm about to head in to see
HORRIBLE EXPERIENCE AFTER ALL I'VE SPENT WITH YOU GUYS AND YOU HAVE DONE WRONG!
Great knowledgeable staff. Would definitely check it out.
I've been coming here for 2 or 3 years and always have a great experience. An acquaintance of mine introduced me to the concept of tinctures, which I had never heard of. I came in about a week or so ago to investigate them. My bud tender was pleasant and knowledgeable as well as being very funny. I wish I had gotten his name. P.S.
Awesome experience with great staff
I've been stopping here on my lunch break lately, and the quality/ variety of flower at this dispenser is on point. The staff and budtenders are also very welcoming and knowledgeable
Very helpful staff.
Staff is always friendly and helpful! Great selection and good vibes all around!
I really like the product variety. Very nice selection. Highly recommend trying.
I enjoy the Vibe it's a total Chill, the Reps are kind and totally knowledgeable of your needs Respect to LIV ???
Absolutely Amazing Customer Service and Deals! LaShawnda Was the Best!
Really nice place and many options to choose from
Hey have good flower
2 stars because just ONE of the 2 strains I have didn’t taste like funky like mildew. I returned a batch just to get another mildew tasting batch :( I felt disappointed and ripped off but I know there are places that have better quality and perhaps better storage in MI, so I won’t lose sleep (just money). I hope for much improvement
Great place
Great customer service, great prices . Will for sure return.
Largest menu of different varieties but the online website sucks
Great staff and good choices
Great spot.great product. Love it here!
My experience here was truly awesome! The staff is friendly and the service was fast
The people are awesome and their selection is ??
Always friendly staff. Good selections
Great service every visit n everyone is so helpful
I love shopping here They always have great Deals and Promotions for New Customers. Also a Wide range of products for everyone. They Definitely have quick service and Friendly Budtenders.
Friendly
Top notch
Most of the staff if friendly.
Really good experience. Will stop here again if I'm in the area.
Best place to shop great selection of products great people an clean place love it there awesome people
LIV Dispensary in Grand Rapids is the perfect place to stop in after getting off the airplane. in the world of cannabis dispensaries, and my recent visit there was nothing short of extraordinary. From the moment I walked through the doors, I knew I was in for a top-notch experience. Ashlyn, who welcomed me as a greeter and receptioni
Budtender to Budtender, this store has convient location, nice selection and friendly and helpful staff
Going to LIV is like Christmas morning every time. Friendly and knowledgeable staff, great deals, killer music, with a retro theme. Highly recommend (pun intended).
My partner and I just had an unfortunate experience here. Made an online pick up order, first time customer, get out to the car and what we ordered was not correctly represented on the website and not what we wanted. Partner goes back in less than 30 seconds later, not even enough time to open anything, and they would not accept a re
Shave exactly what I needed and then some!
Today my partner and I went to Liv's and after making our purchases we left. But suddenly my partner got a text from an employee (the one with red hair currently) stating he could get the disposible my partner wanted but couldn't buy since it was recreational. I think this was his attempt on hitting on them, which is very rude consid
I've tried 2 or 3 times with this dispensary after the brand change and have been very disappointed each time. Seems to be common among the med users in store. I've been with my partner and my mom, both times being very disappointed with treatment from staff and very minimal selection. I appreciated whoever ran this place before it
Conner was an amazing bud tender. He was very nice and helpful. He made my first time the best.
I had a great experience, Bryan was super sweet and very welcoming! Such a king!!
Ok place prices seem the same as other dispensarys
The front desk people were very rude to me and my friends. But the people in the back that help you pick items were very nice. But the front counter were talking bad about people as they walked into the back!
Kelly was super helpful and knowledgeable! Definitely ask for her when you visit!!
Staff and selection are great. Prices seem very reasonable.
Ben was amazing. I’m a newbie an he was so patient an informative!
1st timer. fast and easy.
This place is a joke....selling bunk bud and there employees are not informed on the bud they request you to buy something and u buy it its BUNK.. NEVER will waste my money there again...
Extremely friendly and knowledgeable staff. Served all my needs quickly. Would definitely shop here again.
High!!
First time there. Great environment and well knowledge people with a warm welcome.
Very friendly and helpful
Stopped in today, was paired with Claudia. I received the best customer service from any shop in west Michigan. Knowledgeable, helpful, and personable I left the store feeling better than I did when I came in, before even using the product. 10/10 she should be running the place, promote her!
I had a good experience everybody in there was friendly
Corbin was great! He was professional and knowledgeable. He helped me get exactly what I needed. Thanks!
Worst pot store ever. Got to life Farms. For top shelf bud for 125 an oz and beats anything here
I had Nate as my bud tender and he was super helpful in assisting me find something for the concoction of mental disorders I possess. He informed and educated me on a plethora of different options for my anxiety and PTSD. Both me and my fiancé left with something individually for under $30.
Affordable prices, easily accessible, clean and friendly environment.
Ben w. Was the best and very knowledgeable. I'll be coming back for sure.
Got an ounce for 175 ask the bartender to make sure that the flower is good because I have a high tolerance and I don't like flower that doesn't taste good I get the stuff home and it's really nasty tasting I smoke at it doesn't even give me a buzz
Takes forever in the lines. They hire few staff so the lines are long
Friendly service from LaShawnda ;) Thanks again!
Great customer service and so many product options, product deals, and information. Would definitely recommend a visit.
Prices are awesome
Always find good deals.
I LOVEE LIV!!! They have a wide variety of prerolls & cartridges and honestly you can’t beat the sales they have! 10/10 for customer service, they always get me right!
Best smoke
I was impressed by how large the room is but it was short-lived wasn't aloud to hold and inspect the flower got some concentrate & flower but was not satisfied spent to much and I'm satisfied with the concentrate only. Week bud had 2 two chose from week.
Bryan S was awesome and super helpful. Loved the shop and that hey had Its Always Sunny playing.
Clean, friendly, knowledgeable , was big help. Nice store.
Mid, and I get upsold too. But that's on me lol
They were friendly and knowledgeable. Excellent customer service!!
Bryan was super friendly and helped answer every question I had def the best budtender there lol
The front receptionist seems to be a little uptight. Maybe because I'm a med patient? The other staff is cool. The flower is great!
Nate was very knowledgeable and very helpful very kind patient and understanding
Always a great experience here. Definitely recommend visiting them if you haven't already ??????
LaShawnda was a super kind and helpful
The front receptionist seems to be a little uptight. Maybe because I'm a med patient or wore my mask in the store? Whatever her problem is, she made my experience unenjoyable. The other staff seems cool. The flower is great! I would rather shop somewhere where I feel appreciated. Not coming back to this dispensary.
Lashawanda she real cool step in talk to her great service
Came in on 4/20 and had a great visit. Super reasonable prices. LaShawnda was my budtender and she took care of me the whole visit. Very friendly staff and a cool atmosphere to boot. This is not one of those Apple store dispensaries and I definitely prefer it as it felt more personal.
Bryan was very helpful, knowledgeable and friendly! Thank you!
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Purpose of ordering ahead and pickup is to pickup and be ready. Should be able to get my order and go. Especially when you send the txt out saying your order is ready. Need a better system for pickup and then actual shoppers in the store.
Lashawnda was really helpful
Experienced racial profiling at front desk.
Favorite place ever! Nicest staff, and great selection!
Awesome dispensary. We were helped immediately, amazing selection.
Awesome place great deals
The bud may me good but it's not worth the discrimination I had to deal with while checking in at the Grand Rapids location. The girl at the front counter was very disrespectful and rude. I would be in the wrong if I showed up with and attitude because I'm expecting to be treated wrong before I get my order. I'd rather shop somewhere
I love the hospitality. Bryan is very helpful. I will definitely be go back. #Bryan
Lashawnda was really helpful. Great customer service
Lashawnda greeted me and made me feel welcome while helping me find the rite bud for me great experience
Personnel are always friendly, accommodating and happy to answer questions. Only dispo I shop at in west Michigan
Nice selection and awesome staff.
Great experience was quick and easy and advisor was friendly and helpful
LaShawnda was very helpful!
Bryan, was a great budtender. Good selection and he had great knowledge of the products
LaShawnda was very personable and knowledgeable. Great experience and prices. 10/10 would recommend
Lashawnda was the best! She showed me so many awesome products and made me feel very comfortable shopping!
Great bud tenders. Good prices and a huge selection. Friendly atmosphere and clean environment.
Nice place, I like the things they have to offer plus they have friendly workers thank you Lashawnda for assisting me
Best place to go!!!
Very good deals nice people
LaShawnda was so friendly and helpful! Thanks for all your recommendations, truly the bee’s knees
Ben was awesome and got me out with the best deal
Bryan had awesome customer service for me to be a first time customer he should me all the perks and I appreciate him for that thanks again.
Bryan was super professional and very helpful.
He is awesome
I love the hospitality. MAX is very helpful. I will definitely be go back. #Max
Friendly, knowledgeable and helpful.
Ben + Bryan always got me in good hands, great customer service (LiV on 28th I highly recommend)
I love the hospitality. Ben W is very helpful. I will definitely be go back. #Max
I think they were very knowledgeable... great service, can't complain.
Bryan was very nice and had answers to all my questions. He did a great job ??
Bryan S was really nice and he made the experience easy and smooth. Being an indecisive person he helped in choosing the best option out including the cost. I would definitely love to have him again :)
Bryan s was really amazing I would like to run in him again
Great staff and super deals always, good place!
Had a super positive first experience at LIV today! I'm new to GR and often experience anxiety going to a new dispo (or literally places in general). The entire staff was beyond friendly and made me feel so comfy from the moment I walked in. Shout-out to Bryan for helping me find what I needed and being so easy to talk to, & also Kel
Bryan was amazing inn helping me and my wife today
This place is AMAZING with Great people skills. No wait time at all. And I LOVE how they all connect with you and treat you like a person and not just another sale.
Great store with friendly and helpful staff-loved this place!
Perfect service and unique selection :) thanks Ben!
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Prices were ridiculous given the amount of dispensaries in the area. The staff however were Awesome
I stopped here on my lunch break from work thinking it would be quick. I had to wait over twenty minutes. The place seemed understaffed. No idea why I had to wait so long. The selection was not great. Staff wasn’t that friendly. I won’t be back nor would I recommend this spot to anyone. The only reason I purchased stuff was because I
No Wi-Fi
Friendly atmosphere, very helpful I do recommend
Great service! Answered any questions I asked. Friendly staff.
Just cause name change, but same practices. Advertising online for 45$ oz but when you get there they don't have it but do have 100oz. Even after I called to verify I wanted two oz of that offer. They said they had it. Even got text that it was ready. This has happened on three occasions. So when I question it, I get banned. Yes I wa
The best ever, delivery was fast and easy!! Definitely would recommend.
Very personable staff, great selection of products and always great service received.
I’m gonna start by I just had bought a common citizen half gram resin disposable, was so excited to hit it and now it won’t hit, it does hit but only tiny hits and I have to breathe hard for the device to hit at all, I’m just dissapointed because I really love there product and this has to happen to me right as I am excited to hit th
Joyology was nice, but save yourself the time and effort and go to a different place. It's bad now.
Nate was great! Knowledgeable and friendly! Will definitely be back
Not a bad spot but SOOOOO understaffed. I always get what I need but it is super painful. Bring your patience with you. Message for the management: pay your staff more, fire employees who are unreliable, and raise prices to decrease volume. There are ways to help fix the problem, do it please
Great place to go they tell u what u want to know and they are friendly
Connor, my delivery driver was incredibly kind and thoughtful…he’s always fantastic…the product and service from Liv is amazing.
I had some trouble with my order but there GM Felix was able to get me squared away with my next purchase thanks
Thanks for a great and quick delivery Connor!
I’ve been receiving text messages from this company. I have never been to this business before. There is no way to unsubscribe to the text messages (that I NEVER signed up for). Really wish I would stop receiving these texts and emails. But also kind of curious as to how they got my number. Just posting this in hopes they revise thei
Fantastic customer service
I’ve been trying to get an order of edibles all week, and the two dispensaries I tried before this couldn’t find my house and cancelled my orders. Connor was able to find me just fine though! He also called ahead and let me know when he’d be here so I could get my ID and cash ready, and was super friendly. I’ll definitely be ordering
Had Connor as a delivery driver. Friendly and on time :)
I just wanna take the time to give a 5 star rating to CONNOR SEDLAK. Connor was so polite gave me his reviews on different products and got to my home very quickly. Keep up the good work Connor your great service makes me so eager to order from this dispensary again.
Great customer service. Delivery is quick. Employees are very friendly and I've never had any issues. Shout-out to Connor for having my order in so fast.
Good service, good products; my recent experience with Nick(not sure which spelling to use, sorry!) has me sold on trying gummies; I had always thought edibles took too long and were too expensive, but now I think they're worth a shot for my health concerns.
Amazing staff, great selection and treats everyone with respect. Always a pleasure to visit.
Great service..Not a lot of wax or crumble but what a nice little spot. Had a problem with one product and they gave me a new one without issue...First time at this little place.
I already drive out a ways to get my stuff so I tried here about 10 times before staying at my permanent dispo. This place is nice for edibles and bulk flower but honestly garbage deals & wax prices - and is less friendly. The dispo I go to throws me extra deals all the time and gives me more percentage off and freebies definitely an
Nate was super helpful!
This place is great! Emma was super helpful and knowledgeable about the product.
Super friendly and knowledgeable staff! They never steer me wrong ?? Thanks guys!!
Store was very clean, employees were very patient and budtenders were helpful in finding a product thats good for me, store always have good deals and discounts
Bryan was great! Super helpful and polite! Great smoke! Great prices!
I was treated very well.. Ben, my bud tender was very knowledgeable & patient as he educated me in the use of various products.. I shall happily continue having LIV as my go- to for cannabis use.. Love these guys!!
Delivery driver was hella cool. They had great communication with me about my order.
Nate was great! A very knowledgeable and pleasant person. I enjoyed my experience at Joyology today. Thanks, Nate!
Nate was a fantastic customer service help whil assisting me with hash rosin
Very helpful ??
Nate was a Knowledgeable and friendly bud tender
Nate was super helpful and kind!
Molly & Lashaunda are the best associates Ever they got me together ! Great recommendations
I thought this was a good place, but the staff is very rude and snarky.
Nate was my bud-tender today! Very friendly and helpful. Informative as well. He’s cool as hell :)
Nate helped me out and was super sweet!
Nate did an awesome job helping me
Nate hooked me with killer deals on my order!
I absolutely love this place! Even though I have stores closer to my home, I always travel to this shop. Nate waited on me today as he often does, and I’m always impressed by the depths of his knowledge and his delightful personality!
Jorden was really nice sweet great consumer service love it here
Great price. Great products. Free pre roll for first timer. Definitely reliable place to come back to
Nate is a great budtender, he’s always very educational when I visit and has great recommendations!
Lashawnda is awesome! Selection is great!
Nate was so helpful
Jarod was EXTREMELY helpful and knowledgeable, definitely will be coming back after this experience thanks to him!!????
This dude Nate was super freaky awesome; totally helpful since the selection is so big i wouldnt have known where to start without him.
Nate did amazing
Nate M. Was an amazing staff member and is currently helping me find what works and what doesn’t work for my lifestyle which I greatly appreciate! Always super nice and easy to have conversations with! Looking forward to coming back!
Go see Nate. Very helpful
Nate help me out help me redeem my points. He was very efficient made sure I had the right rosin!! Like always I’ll come back.
Nate!!!
Nate made it so easy to come in and get what we needed definitely recommend
Nate was awesome!
Super easy and helpful! Nate is well versed, and knows his stuff!
Just quit this place after MANAGER of HR swore at and belittled my entire staff. Said they would be “okay without us”. I loved my staff and the way that I saw them disrespected was appalling. Any other place in town would be much better. Do not help this company. They sell weed that might damage your health. 11 people walked out tod
New ownership came into the store today and started yelling and swearing at the employees. I have nothing but good to say about how the employees handled it. Liv needs to be held responsible for their HR managers escalating the situation and making customers feel uncomfortable. I’ve always had positive experiences with prior ownershi
This place is going downhill. I have never witnessed a more unprofessional establishment. Managers are screaming at their employees in the middle of the showroom with patients there during open hours. I am so sorry for the employees that I have come to know during my visits here & unfortunately I will not be returning EVER again. I h
Love the amazing staff. Brilliant selection and a great location. Looking forward to this being my staple each time I’m in in Grand Rapids.
Love the group of people I got the chance to know & work with. Peace & love. HR manager has no class or professionalism towards staff
Love this LIV location. About time they came more to the West side. Stellar staff and all the edibles this man needs to sleep at night.
HR manager should be facing a DOL suit. Common citizen...more like trash citizen.
Super great customer service!
Everyone is super nice, and able translate me not knowing what I want in to getting exactly what I needed.
“Joyology” will forever be the best job I ever worked at.. best customers and coworkers a person can meet.. but Liv Cannabis GR is the absolute WORST company a person could ever work for.. I’ve never been so disrespected in a workplace in my life! They are very unprofessional and do not care about their employees let alone their cust
Jarod was super cool, he hooked us up with good stuff! Cute place too!
Great atmosphere! Kelly was a pleasure! She was super welcoming and very helpful. Will be back soon!
Love the group of people I got the chance to know & work with. Peace & love. HR manager has no class or professionalism towards staff
This is the absolute worst place to work for! Liv Cannabis bought out Joyology a few months ago and came in not retraining the staff nor introducing themselves the HR manager seemed like everyone should’ve known who she was and started cussing out the staff on something she didn’t like, just very unprofessional. DO NOT SHOP HERE! The
Connor was great! Super helpful and polite! Great smoke! Great prices!
I shopped here for the first time a few weeks ago, after just coming off of a flight I raced over to the store to catch you guys before closing time. Maybe I was cutting it too close with time , as it was clear me being there was a burden to my cashier Charity. She had little information to offer and I feel rushed me out the door. Th
Jordan was so helpful. She answered all our questions and offered some great options for us to try.
Shout out to max and his manager who's name I didn't get for the good service !
So look first of all the anime got me! No shop has a better lobby and my budtender Jordan(hope I spelled it right) was knowledgeable, tatted up and cute asf???? I may have a new home
Great
Emma is the best
Had a wonderful experience, Brandon Fitzgerald handled the transaction professionally and I was extremely satisfied with his knowledge n his suggestions were spot on
A great selection of products from flower to edibles to glass. Brandon was a great help and a welcoming presence!
Great customer service lots of good flower
Great flower power!!
Nice deals cool staff ask a question they can answer it
Always have a great experience with the friendliest staff. Nate did an amazing job explaining the different products and getting me what I needed.
Such an amazing cannabis shop!! They always have what I need and so nice!
Bright, Uplifting environment. Friendly and educated sales reps. Daily specials and they offer Medical & Recreation items.
Jarod was a great help!
I had a very pleasant first trip in. Front desk was friendly and informative. LaShawnda was super helpful and patient with all my questions. Looking forward to trying her recommendations!
It is what it is.
Jarod was the best budtender i have EVER had. He’s so easy to talk to and super knowledgeable. Made my trip to Joyology in Grand Rapids so worth it and enjoyable!!! ????
Jordanne was absolutely perfect and went above and beyond and recommended very good strains
Jordanne was beyond helpful!! This was my first time and she’s super knowledgeable. She made this experience so wonderful! Jordanne keep doing your thing!
Very fast, friendly and efficient great prices. V (store associate) was great very friendly
Best place in town for all cannabis wants and needs!
Absolutely love this place, they always remember my Preferences and are overall a great team of people to shop with. 10/10 recommend asking them what their favorite is and trying it because it always hits the spot. This visit brandon knew exactly what I was looking for before even telling him and made recommendations that fit my tast
If your website says open to 9pm then stay open or change website.
Best ever love this place and the staff is so amazing
Very personal and helpful with suggestions.
Nate was very knowledgeable and very helpful
Store is cool.. nate is cool .....
I LOVED coming here to buy flower and concentrate but my visit today was a horrible one. I don’t think I would ever spend my money here again. The front desk receptionist was really rude and she’s lucky she didn’t get cussed out.
Nate was very helpful and got me the right medicine,thank you ??.
Jerrica, Holly and Spencer were amazing. This is my favorite store in town. Thru have great prices, product and great customer service!
The dispensary was very nice! Max was our bud tender and he was very kind and knowledgeable. The whole staff was awesome!
Not great selection
Nice setup. Iconic employees. 10/10 experience.
Brandon and Jarod were excellent budtenders and I absolutely love joyology as my dispensary.
Nate is always great! Helps 24/7!
Nate was pretty awesome. He was very friendly, personable, and just all around great to work with.
Had the best experience here! Bud tenders actually knew what they were selling. My guy Jarod got me right with not only finding exactly what I was looking for but got me with the deals! This is now my favorite dispensary, worth the hour trip!
Nate was very helpful and descriptive, positive experience for a first time customer. I’ll definitely be back ??
Walked in first thing in the morning and was not even greeted. Saw that more than one employee was helping a customer while I stood and waited. So I left
Always a wonderful experience at Joyology! Each employee is kind and helpful and the product is consistently great. Highly recommend!
Absolutely great staff, well informed and helpful!
Jordanne is very nice and knowledgeable! I love your store and the people who work there :)
Best concentrate prices in town.
Amazing staff and amazing prices!!! I’ve been to a lot of dispensary’s in Michigan AND Illinois and joyology is by far the best dispensary experience I’ve had by far. Even waiting in the lobby was a good experience1 The staff is super friendly and knowledgeable about their products, I felt like I was a regular at the shop even though
Okay, I'm actually reviewing because this place has the best product I've had in four states!
Great place! Awesome staff!
Joyology gives me the best bang for my buck! I always try to hit them up on Monday’s for medical discounts and double points. Nate helped me out today. He knows his product and could recommend the freshest buds. Thanks, Nate!!
Nate was a great budtender! Knowledgeable and friendly!
Brandon was Great! Always a good time.
Amazing store. I can't believe they carry an organic brand. Super knowledgeable budtenders. I'll be back for more Better Daze! Amazing flower!
I had a great experience here at Joyology! It was my first time at a dispensary I'm Grand Rapids and Emma was so amazing!! She informed me so much on the products and was so great to talk to about all things green lol. I'll definitely be returning and shopping with Emma again
Shout out to Brandon for the help!
Had a wonderful experience at Joyology of GR. LaShawnda was the most knowledgeable budtender my husband and I have experienced in any dispensary so far!
Nate was great!
New fav dispensary in GR. Nice open atmosphere and plenty of staff so very little wait compared to other places. Max was super helpful, listened to what my wants were and gave me a few options and smells. Even helped me find a good deal! Thanks Max ????
Nate is the best thing you guys have going
Jordanne was excellent and helpful
Would like to see a better live resin selection on the medical side especially.
Nate was great and had great recommendations
Came in the other morning and had the best experience ever! Sarah M was my budtender and was extremely helpful, friendly and knowledgeable! Will be back soon! Thank you:)
Nate was amazing. It was my sisters first visit and he made her feel right at home! This is the best dispo in GR
Nice selection of products but for some reason this dispensary rounds your total up on every purchase. I found that odd as no other dispensary in my area does that. Aside from that I was served promptly and was in and out of the store with ease.
Average selection of products but for some reason this dispensary rounds your total up on every purchase. I found that odd as no other dispensary in my area does that. Where does the rounded up money go as they refuse to give change?
Max is always super helpful and kind. His recommendations are always top notch.
Max is always very helpful and on point w/ his suggestions.
Store is clean and had a decent selection, but the staff were more concerned with watching a football game on their phone than helping answer my questions or offering me accurate pricing. I tried reaching out to the store directly with my concerns, they responded with an email that didn't address any of my concerns, but did take ste
Nate & Brandon provide excellent service with a friendly tone! Highly recommend these two gentlemen to shop with!
Seriously. Always a flawless experience. The people here are just awesome! Seriously thank you, keep up the good work!!!!
Update: The email they mention in their response below came. Their proposed resolution was a $5 store credit or 20% off of a purchase (which was supposed to be the deal I was getting the day I was there). Since both options require me to go spend more money at their store, I can confidently say I'll never shop here again. Original
Rae was our shop assistant this afternoon and she was absolutely wonderful ?? She was very knowledgeable and sweet. We will definitely be back and asking for her specifically.
Brandon was super knowledgeable and friendly. Will absolutely be back! :)
Very friendly and helpful. First time there was easy in easy out. Thanks all for your help. Will update after I try the product.
Brandon was so fun and knowledgeable!
Brandon has helped me multiple times and is super nice and knowledgeable every time! Joyology us the best dispo ive ever been to The entire staff is super friendly and willing to help and answer any questions
Lashawnda was great!!! So very helpful each time I go in!
Not very many choices
Nae mad my experience so much better. Top notch bud tender and she went out of her way to make sure I got the best deal. Loved my time there and the product was great too.
The neighborhood is filled with a bit more joy now due to this super clean alternative to a pharmacy. No medical card necessary. Fast too.
Knowledgeable and friendly staff
Very friendly, helpful, and knowledgeable staff! Great atmosphere! LaShawnda did a great job helping me pick out exactly what I wanted!
Great place to go for ur Meds????
Great
This was my first time here. People who checked in after me went in first. Discount on first time in is only a pre roll which legit cost less than 2 bucks. Prices are high and not a fan of expecting a tip for 5 minutes of sub par explanation.
Joyology makes for a positive experience. Love going to Joyology more so than other shops because of their positive attitude and great service.
Nate was amazing and extremely helpful!! Appreciate the service stay blazing y'all see ya again soon
Jordan was super helpful and sweet! Definitely recommend coming here ??
Nate helped me out and was awesome! Super personable and friendly! 10/10 will come back because of him!
Great medical product and pricing!!! My go to...
Brandon did an amazing job. Gave us plenty of information on different products and what was best for us.
LaShawnda met my needs and more quickly and effectively. I left feeling that I received great value for my money. I am very happy with the product. My expectations were exceeded!
Nate was very helpful and informative. Helped me find what I needed. When I came with no knowledge, and not much cash on hand. Will be coming back!
Nate was awesome!
Great environment and very helpful staff, Nate helped us pick out some things that were perfect for us
Thank you Nate! Great service, good prices ??
Nate is awesome! Very helpful and knowledgeable on products
These folks are always so knowledgable and helpful.
Nate was super helpful & a joy to work with. Talked terps with me which is always refreshing when a budtender knows terps vs just indica/sativa/hybrid. Thanks Nate! ??
Omg love this place the deals wow
Nice and helpful customer service staff, but I have no respect for the owner’s business practices. I was told all purchases are rounded to $5 increments along with a $3 transaction fees for credit cards. To justify this policy I was told that the small credit card terminal they use is actually an atm and not a credit card terminal. “
Jarod was awesome. Very knowledgeable, and was able to get us everything we needed. Fantastic experience, we will definitely be back.
Updating my review as I was in there last Monday to get a pick up. I wasn't the only one in the lobby however it was no where near busy. I waited almost 20 minutes to be called back, meanwhile there were people who showed up much after me who were called back first. After I got called back, the order wasn't read back to me and I was
My husband and I came here for the 1st time and it was great. We were helped by Brandon and he was so helpful and knew the answers to all of our questions. He had a wonderful kind personality. Great place to go. Very good experience.
They got the best deals around for concentrate!
I came in yo buy a cartridge the 1st one was horrible it was clogged first hit I don't know if I want to open the second one so I'm going to come back Monday had to work over the weekend
Nate was great and knew every answer to my questions!
First off, this place isn't affiliated with the Joyology of Lowell, so off the bat it's confusing. The lines were long, the atmosphere is cluttered, the selection is generic and overpriced. I don't mind generic, Mike Tyson gummys are everywhere but they're still good. The problem is when you're already pricing high for the market, an
Hey everyone I barely like to make reviews but I honestly gotta compliment the team in this facility. Special shout out to Nate very cool guy, past couple of days I’ve come in to pick up a pre roll after a long day at work; he’s been my bud-tender. He’s very conversational especially about things we had a common interest in, one bein
Muy Bien
Nate thank you so much!!!
Nate was great! Very helpful and a cool guy to deal with!
nate was very helpful and made the whole experience amazing!
Charity did great
Rose and Max were so helpful I got the CBG for patches and they worked great
Emma was the best help!
Great place great product excellent customer service come see Chris he will get you taken care of
Good selection!!
So many better places to go in town. Do not go here. Ripped off and employees have no knowledge of product. Was told Camino was on special BOGO. I bought two assuming one was free. Listed online as $22. I also got a vape cart as a gift for $15. Math says I should have been charged $37 plus taxes. I was at first told my total was $30
Nate A very helpful person and can suggest good products.
Brandon has always been great helping me find exactly what I need not only this visit but every time I have the privilege of him as my bud tender
Nate was a great to help with what I needed
Nate was fantastic. He was very knowledgeable and was fantastic with helping pick my items!
Awesome job by Nate today
Nate Great info and experience
Nate did an incredible job! Was clueless walking in and felt like an expert after.
Awesome
Been here a few times and have had a good experience each time. Kelly and Max were very helpful!!
Nate’s a pro
Nate was really helpful, attentive , and helped me find the products I wanted!
Weed is Good Nate Helped Me Out Alot
Nate
Nate was very helpful and gave great recs
Jordanne was very helpful!
Quick service and a beautiful facility
By far the best dispensary I’ve been to yet, very friendly and knowledgeable staff here!!
This is an excellent dispensary! They have regular specials on all the different types of products but their prices are already very competitive so theres no reason to wait for a sale. The staff is very knowledgeable and friendly. It’s run very efficiently as well. I’ve never had a significant problem but the one time I had a mino
Nice environment, not like the shady, oppressive, opium den feel I get other places Here there are big windows and an open air feel to the place, again unlike the dark back ally drug dealer sensation I get from other dispensaries Still not a fan of how it feels like big brother is watching, and unicomp grants permission, so four st
First, I always love going to Joyology! The peeps are always cool and knowledgeable. Today, my Bud Tender was Jarod. He is made some great recommendations and was really just cool as a fan. Thanks J!
Nice people good weed! My regular spot.
This place is awesome. I literally was advised to come here. I love the staff and atmosphere. honestly there product was the best I had within two years??
Had a great experience with Nate! He recommended specific strains based on our needs and was super personable. Process was efficient and the visit was simple.
I really love coming here, nothing but great help! Thank you Chance for your help today!
I visited today for the first time and was very impressed! Michelle was very detailed on showing me around the store and explaining things. She was very nice, friendly and extremely knowledgeable about cannabis. I will defenetly be back and recommend to my friends and coworkers.
Joyology rules. Aia double-rules!
Max was very helpful and always helps find the right product quick
Max made my experience today super smooth and recommended something within my budget. Super helpful thank you!
They're selling leaves and stems and advertising it as shake, refuse to fix this issue either. Would never return here and don't recommend.
I'm from Florida on vacation. I came here. Nate took care of me. The people very friendly. I'm leaving in two days I bought enough for a week ????
Highly suggest Brandon at Joyology. From being greeted and welcomed in, Brandon had knowledge on the products that put us at ease. We will be back and you should also stop in!
Honestly this was my 1st dispensary I ever visited and since then I have been comparing my experiences with other dispensaries I have visited Vs joyology and some come close but fall short with to my experiences with joyology...now I have about 8 fav budtender and honestly I recommend any at service but my 1st and last experience was
Great place to get your need for weed!!
This piece of professional weed csr,got me right. Thanks so much JAROD!!!!!!!!!!@
I go into joyology at least once a week if not more, i have interacted with many of the employees, brandon, jarod, nate and emma, they always have good attitudes towards answering questions about products, they always seem enthusiastic to be at work, they make it a good experience probably the best in Grand Rapids in my opinion
I just love it when me and my husband come to the grand rapids store almost everyday and Brandon and Jared Emma and Nate are just the best and we will be there today to see you guys again
Brandon my man!! Stopped in Michigan and the name of this place alone just makes you curious if they can truly provide joy? The minute we walked in Brandon was all hands on deck. My man was honest, pointed me to the direction of what I was looking for and just all around was a good vibe. You’re the man thank you my friend ??
Max is not only good at recommending hash products but a fine gentleman as well.
I love it and max is really awesome he helps me out.alot
Great location, knowledgeable, helpful staff
Jarod made my first trip to a dispensary perfect! Knowledgeable without being pushy. Great experience ??
They seem short with me..... I felt a lil rushed, there's so much to choose from tho so it takes me a minute.
Great deals daily. Huge selection from flower to carts to concentrate to edibles to pre-rolled
Super friendly. Wide selection. Clean, comfortable, attractive.
Great facility with all my needs! A special shout-out to Mak who was so kind and a great listener. Showed great knowledge of all the product and helped me get exactly what I needed before I even knew!
Max is a very good bud tender and helps u with anything u need
I live in Grand Rapids Mi. I googled Joylogy and "Joyology of Grand Rapids" popped up. I hit the link for the website. The website popped up. I hit order, it said choose location, of course I wanted Grand Rapids and its not one of the options!!! Please fix this!!
The lady who helped me on the phone was very nice. They were pretty helpful when I got in. Prices are not that great compared to other dispensary’s. Also they don’t really give you a reason to want to come back like most dispensary’s. So don’t expect your free joint lol. I’ll stick with my original dispo. Overall a blah experience. N
Great place great selection of flower prerolls carts you name it and crystal was super nice and helpful I'll be back
We had a very good experience and Max was awesome thank you
Professional and laid back staff. I was impressed with security measures and ease of visit. First time there. MD-Tennessee
Brandon was such a big help!
You all this is a great place 2 shop your 1 stop shop people there r great prices r grea
Got my first delivery from Joyology GR. Was a quick and easy process. Emily was a friendly driver who made the experience great . Thanks a lot Emily!
Not the first time I've been here. But also not the first time I've had overcharges made to my account from this store. 7.00 at one time. Are your employees embezzling off of your customers cash and cards? This store has been through so many changes since its inception. If this is happening. YOU COULD GET YOURSLEVES IN LEGAL TROUBLE.
Great Place Very Nice Staff Good Deals Stop In People
My peoples
My favorite Michigan dispensary! Always good deals. The bud tender I usually work with is Nate. Cool dude, real knowledgeable about the product! Definitely recommend stopping through if you’re in Grand Rapids.
Only the second dispensary in town I’ve been to. My bud tender, Max, was a pleasure to work with and was more than willing to help me make decisions when I was torn between product. Appreciate the insight and first hand knowledge of product!
Second time going in, and it was a lovely experience again. My helper/guide was LaShawnda , and she was friendly, helpful, and knowledgeable about the products in the store.
These guys are great at what they do! I've never had a bad experience with any budtender. Huge shout out to Max for getting me hooked on my favorite product though!
Max was awesome. Knowledgeable and completely friendly and welcoming!
Brandon is my #1Budtender!! Very good customer service and very patient! ????
Terrible experience at lowell location. Save yourself frustration go somewhere else
Jordan was extremely helpful and knowledgeable about the various products and strains.
I'm always pleased with my adventures to Joyology. The staff are friendly and knowledgeable. Added bonus: if your doggo likes to go shopping with you, they will be welcomed with pets and love.
?? Jordanne!! She is always so kind and such a huge help in finding what I need for right price Thanks for being so awesome Joyology!!!
We had a pleasant experience shopping here recently. The staff was much more knowledgeable than other dispensaries I've been to in the area. Emma got us all set up with some goodies that we cannot wait to get back home and try, thank you for the great service!
Brendon was amazing he really knew his stuff and the products are top quality!
Loved this place! Great products and great workers. Brandon was who took care of me and my girlfriend and he was super friendly and made our experience very comfortable and informative. Would 100% recommended to anyone who loves some good green and some ever better customer service!
Great experience, Mik was super helpful and definitely coming back because of her!
With so many dispensary choices in GR, Joyology is one of my favorites! Very friendly staff & great selection. Mik helped me today and was super knowledgeable & made my experience great ??
Brandon was great!!
Mik is the best budtender I’ve ever had!! Super friendly, nice, and helpful!! A true ??
I liked it! Friendly staff, helpful, offered nice suggestions.
Shout out my brandon best bud tender
LaShawnda was great at helping me find what I needed with perfect suggestions!
Great service and deals
My bud tender always the best she/ Mik nows what’s good
Lashawnda was great friendly and very professional
Awesome! Very friendly Helped by LaShawnda
We were very impressed with Nik/Mik? and Nate M (two separate visits). They did an amazing job explaining all the different options available. They were very knowledgeable and had a quick answer for all our questions. With their help, we were able to expand our knowledge and even bought a few new items that we wouldn’t have known of
Have a great experience every time. Very professional and very nice. One of the best dispos I've gone to. Brandon was a great help with finding everything I wanted
Excellent service and recommendations from LaShawnda. She was very helpful in explaining everything to my mother and I, who had never been there before 10/10 will go back and recommend !!
Great staff, great service!! Love the diverse selection. We've had many wonderful budtenders. Most recently, Brandon. ?????
I was gonna say names individual names but the whole store is just great. I got my favorites and they know who they are.. every time I came here they treat me with respect and always make sure I get what I’m looking for.
So much Joy ??
Great place, great works, product was amazing
Always a wonderful and great service at Joyology! I want to shout out Max for lookin out for me and making things work so I was left happy and satisfied! I really appreciate him! As well as a lot of other staff, Rae, Molly, CJ, Kane, so many others but I really wanted to highlight Max and his exceptional service but also recognize al
Had a great experience with my bud tender was Max he was awesome
I’ve been to this location twice in the last couple of months and had tremendous service both times. Brandon is a fantastic and very knowledgeable budtender. Dude spoke my language. And then today, Max was my budtender. He also knew his stuff and didn’t try to B.S. like some budtenders at other dispos I’ve been to. Thanks Joyology f
Not only is the staff BEAUTIFUL but so it's the BUD!
I absolutely love Joyology!! I’ve never had a bad experience there everyone is VERY helpful. Shout out to Mik for being so kind…..She’s the best??
First time visit. Wonderful selection, knowledgeable staff, good music ????. I'll ask for Max next visit for sure. He's a cool cat, keep him around! ??????
Mick is amazing!! so helpful, knowledgeable, and easy to talk to!
Nathan was an awesome budtender thanks for a great experience bro that white truffle was the bees knees
The shop was super clean and there were so many product options. Not to mention, the staff was amazing! Shoutout to Max for helping me out while I shopped and giving great recommendations!!
Nathan was so helpful!
Convenient to see everything available. Nathan was helpful with questions. Very nice staff.
Great atmosphere! Very comfortable place and knowledgeable friendly staff. Definitely recommend to those that are looking for medical or recreational??
Great customer service and staff are all very friendly and knowledgeable
Great Serivces today from one of the best JORDAN!!!!!
Great first experience with a dispensary! Had a budtender named Emma, that helped out greatly! Will be coming back soon
Good prices, awesome staff. Olivia ?? she's the best.
GREAT SERVICE FROM JORDANE!!!! I WILL FORSURE BE COMING BACK TO SEE HER!
Got exactly what you need for great prices.
Good people good place, quick n friendly.
First time shopping here, very impressed! Staff was super friendly and helpful, facility immaculately clean and I was in and out quickly. I'll definitely be back
The place is the Bomb! It's a better place when Maxx is there though.
My favorite dispensary
Wyldfire Concentrates are the best 5/100 deal here!!
I love this place Nate is the best bud tender he takes his time with each customer and give you your own personal experience. We Love Nate
Jordan did a wonderful job assisting me and my presence she was quick to respond and precise with her answers I would recommend her to anyone first coming In??????
This week was my first time shopping at Joyology. It was one of the best experiences I’ve had while shopping. Olivia was very helpful and knowledgeable and had my wife and I cracking up. All the other staff working were also very friendly. We’ll definitely be back in the near future!
extremely rude on the phone after asking a simple question
Beyond impressed with the customer service ???? Felt like I walked in to Starbucks ???? everyone was so happy, kind, informative and helpful!! Definitely my go to!!!??????
Just wanna give a shout out to my guy Brandon he is the man he knows his stuff and very cool to talk with!!
Budtender's are always friendly. Even the resceptionist greet you.
Great dispo definitely recommend
Clean friendly and helpful
Love this place. Friendly and professional, great selections. Edit, May 2022: I still LOVE this place and go through them exclusively. Even when there are little hiccups, they always resolve the issue quickly, and also go above and beyond to make me feel very valued as a customer. Thank you!
Jordane !
Jordan was really sweet and very helpful with what i needed..
Dank customer service, highly recommended for all tree purposes ????
Good pricing, friendly and knowledgeable staff. Highly recommend
Great products, had an issue with online ordering but they got it out to me the next day.
There has never been a day at Joyology where I didn’t leave happy and completely satisfied. My loyalty is always to them and I feel really blessed that I am always treated with so much kindness and generosity. I wanted to give a shout out to several people who continue to always put a smile on my face! Brandon, Sophia, Chance, Rae, V
Medical & Recreational product's available! Parking spots are bright colors easily noticed Shopping in-store is accessible along with curbside pickup & deliver 9 a.m - 7:30 p.m Various strains available for medical patients! Friendly staff that provided a relaxed environment for my first visit. Free t-shirt & 20% OFF for 1st time cus
Honestly nicest place in the area, great prices and awesome staff
Nice customer service and very helpful, but they are very expensive.
The only reason I didn't tip or leave a 5 star review is because I was charged recreational tax as a medical patient. That's like I'm paying high taxes for medicine that I'm prescribed. Problem is alot of places are doing this and the only way I can recuperate some of my losses is to not leave a tip. I would think it would be illegal
This was my first time making a delivery and everything about this process went smoothly. Even when my anxiety had me calling the store everyone i spoke to was so kind! 10/10 would do again. Editing to add that the driver. Aja i think is their name, was super nice as well!
Friendly service knowledgeable about products always a pleasure to shop there
Jordon was very nice and help me with everything. Would recommend coming here just for her!
Great convenient place to get weed, and great staff as well, my go-to budtender Max always suggests amazing live resin carts
This is one of my favorite stores to shop at as the budtenders are so friendly and knowledgeable. Emma helped find what suited my needs through their wide variety of product, thank you again emma! Keep up the great work.
Nice local shop, good selection and friendly staff.
Very clean facility and professional staff.
We were in town for the weekend and checked this out, my husband and I had a great server, I can't remember his name, but he was truly helpful. We loved that they provide veterans discounts..
Jordanne, thank you for the great recommendation on the edibles and specially on the element prerolls, those are great. ???
Brandon is amazing! He’s funny, kind, and so knowledgeable.
Great place
Just left joyology and had a great experience with Jarod. He was super knowledgeable on the products and helped me get exactly what I needed. I'll definitely be back!
Stopped in for my free gram for my birthday. And I appreciate them. The lobby is comfortable and SpongeBob was on today and it made me smile.
Exelente atención
Great experience
You all are sooooo good to me!! Aja thanks for taking care of everything today!! Your amazing!!
The lady who helped me on the phone was very nice. They were pretty helpful when I got in. Prices are not that great compared to other dispensary’s. Also they don’t really give you a reason to want to come back like most dispensary’s. So don’t expect your free joint lol. I’ll stick with my original dispo. Overall a blah experience. N
I fell in love with this store ?? they have half my paycheck every week!!! And the ever so beautiful Sidney?? is alwaya a blessing
Stopped by today, Olivia helped us out and knew her stuff!! Only been here a week but very helpful and knowledgeable of her flower and what you’re looking for!! Friendliest attitude with a beautiful personality and smile. Thanks love!!!
Favorite dispensary, great selection, reasonable prices and friendly staff. Jordenne is my favorite bud tender. I always look forward to my visits.
Dropped my sis off in GR(airport) from Lansing & wanted to check out a dispensary. It's a nice small shop but very pricey. They wanted over 300 ounce! No way! I bought a few grams and did get a FREE tee shirt for my first visit. I'll stick to the good prices I get at Pincanna in East Lansing tho. #DoBetter
Tommy was my bud tender today, he was very helpful in finding what I need
This place is great. They need an ugly staff member. I would feel more comfortable talking with someone that looks less attractive like myself.
5 stars. Quality cannabis.
The Best ??????
Good selection of product and good price ..BUT Annoying how Ive spent THOUSANDS here and my number isn't on file for the point system some how; after being a weekly buyer for over year. Ill give this place one more shot. Also they try taking me to rec side every time even tho i check in with a med card.
Yooooooo my guy this be the spot to go all the staff great and my girl Rae top notch she a big dog in the streets
Good selection of product and good price ..BUT Annoying how Ive spent THOUSANDS here and my number isn't on file for the point system some how; after being a weekly buyer for over year. Ill give this place one more shot. Also they try taking me to rec side every time even tho i check in with a med card.*quick response to problems +2
Always LOVE this place! Delivery guy was awesome tonight. Super quick and very nice. Bud was outstanding! Wanted something to give me some energy and help with my pain and anxiety. It sure did the trick!
The remainder was 87 cents so I came in with 4 quarters for the remainder. The kid at the front took my money, told me pretty aggressively that they don't accept change, then handed me my bag. Said thanks and got a sassy "you're welcome".
As a first time customer I fell in love. I wanna live here
This is my favorite dispensary for ordering online... and having delivery
WOW! This place is so amazing. I love the way the shop is designed. When you walk in there is a front desk and you are checked in. Afterwards, you sit in a waiting area until you are called back then you are able to go back and see all of the wonderful products. It smells AMAZING inside. I was also given a complimentary shirt for the
Brandon was super sweet and helpful! Personally this was the nicest dispensary I’ve been to
It's been a while since I was there, but the staff was friendly and patient with my yammering. The prices seemed fair enough, and they had a good selection. Very spacious and clean.
They got awesome deals on carts and the vibe is chill!
My last trip was bad. The budtenders need better training and teaching on cannabis and cannabis types. When asked about deals and prices the budtender didn't even know what she was talking about.
Had a good chat with bud tender Nate. I like the way this place is setup and the staff is friendly and knowledgeable.
Great place. Friendly and helpful
I just went to the store yesterday. I don't really like the atmosphere in there at all. I noticed the edibles and the bud prices were up about 5 to 10% from the store I go to which is Michigan provisions. On top of that I bought a eighth yesterday and it was only about 3 g when I got home and weighed it. And obviously you can't tell
Best dispensary by far. So close to Chicago as well , can’t beat that for a weekend getaway. The staff is friendly the vibe is right . There’s a wide live inventory unlike other dispensaries. Tipping the staff for the best dibs on the nugs is a plus! I love it .
Beautiful place cheaper than most places around too!
They can never get the order right, on top of that the staff are rude every time I walk in! I stopped by this place after my friend told me to try it out, and when I walked into the store, sure their selection LOOKS NICE(possibly one of the worst strains I ever smoked, see other reviews too) but everything is overpriced, the staff is
Don't expect anything of value from here. These people hire a biased, impolite service staff to match the demeanor of the people that manage the facility. I should know, I've spoken to them. On top of that, the bud they have is insanely low quality. THC percentages aren't everything, they try to boost & market their percentages to ge
Rude & arrogant, doesn't hire a diverse staff, and the staff are way too judgemental. No help beyond a reply from their Google Business admin that doesn't do anything for you. I'm not going back here, avoid this place at all costs. If you do go here, leave a 1 star review before going to another place that offers the same, if not bet
Definitely not in your best interest to shop here. I have had better service, discounts, and weed at the other dispensaries available on 28th st. This one is nothing special. If you do decide to use this dispensary, just know it's a matter of time until you're treated like garbage.
Such an awesome place with amazing workers!
Love going here, excellent variety. Gina is an amazing budtender
I went here a few times, each time unpleasant, returning like a fool, thinking the next time would be better. Maybe others have had a good experience because this dispensary is all they know, but trust me, this is not a dispensary I would recommend to anyone. Be extremely careful spending your money with these people, it's a shady bu
1st time in there the staff was super helpful, They definitely know their product which is always a plus. I was in-and-out the door within 15 minutes Highly recommend stopping by if you're in the area
Toxic environment, I just wanted some good bud to smoke on! I could've gotten a discount on something better elsewhere, and received better service at that. Never going back.
This is my favorite dispenserary. They have an unbeatable rewards program, and a great selection with friendly fast employees.
V is amazing, Lilah is more amazing. Peace & love for our Joy fam.
Love this place and the vibes! They have new deals everyday.
Another great experience at Joyology?? Special thanks to Max. You made my evening perfect, with your product advice. Dts, let's go!
Amazing service from front desk to all the helpful employees in the main store. Very professional and knowledgeable of their products. Would highly recommend
I absolutely love this place. Greatest service and alot of positivity from workers and the nice customers. Thank you too the man named Max he gave me the greatest service and he knew what he was doing and saying.
Nathan was an incredible bud tender, very knowledgeable and fun to interact with!! Thank you for making this an amazing experience! ????
Awesome store and staff!
A great experience. Thank You staff
Max helped me out today with getting some med flower and I had an amazing experience! He was super knowledgeable, friendly, and I really enjoyed getting to chat with him about some of his and my favorite products. Massive kudos to Max for being such a fantastic budtender!
Brandon was awesome and helped me choose some great organic soil-grown medicine! He’s knowledgeable, nice, and very helpful! ??
They are very professional and super friendly.
I’ve tried Joyology numerous times now. Their products are always good. I will admit I’ve encountered some snaffus in ordering and there was one time a lady manager was super rude to me, BUT AND THIS IS A BIG BUT, THEY PUT THEIR WORK IN. They hired better people to solve the problems, decreased their delivery wait time, and upped the
it’s always a good vibe here. easy quick in and out of the door. deals on deals and front desk lady leela was helpful and mad beautiful
The only dispensary I go to.
This is always my first stop when browsing for something new, and am never disappointed. From variety to price, not to mention the amazing staff, Joyology is definitely one of the top contenders in town.
Avoid at ALL costs! Expensive product and all three of the pen carts I bought don’t work AT ALL. Cant even get a refund for the $100+ I spent for product that is just straight up a scam since I live on the other side of the state. Not one single puff produced from the money wasted at this place
Best place to buy weed in gr area. All the employees are nice and stoned just how I like it. I can walk in on a bad day and leave happy. Highly recommend. I use to shop at ascend and the customer service and products suck shop at joyology cause they are the best dispensary in the city you will not be disappointed
Aja,Always friendly and professional ??
My Go To! Best of the best
super helpful budtenders, huge selection of everything you could think of. def my go to
I have never had a bad experience at Joyology except once I felt really rushed, but that was about it. I really enjoy their weekly deals, especially if I'm looking for something with a deal on a particular day. The staff is really friendly and likes to chat with you while they're helping you shop. Go to Joyology for a friendly exper
Love this place
I had an issue today with an order not being delivered, but CJ, the manager really took care of the issue when I called and got my order right out for me. I love that Joyology delivers. Almost everyone I have dealt with has been nice.
Max is amazing, one of the best budtenders in town. Service is so fast and efficient I love this place.
BRUH. As I sit here, higher and freer than those flying whales in Fantasia 2000 (if you don’t know, look it up..) I realize that I just couldn’t not give thanks for the gift of pure joy I was granted this morning. I ordered wedding pie but they were running low so they offered me the rest at a discounted rate, but I asked if they ha
Always an awesome experience with you guys! Communication & timeliness exceeds my expectations every time. Taylor was so nice & patient, couldn’t have asked for a better experience! Cheers to her & all of you for the great service you provide!
We've came here a couple of times and the people here are so awesome! Especially Brian! He's help up a couple of time and is a joy to talk to.
I ordered delivery and it took them 3.5 hours then i ordered again today and at 4 o'clock and now it's 6:25 and they still ain't show up yet worst delivery time in grand rapids but good flower
Had this guy named Chad I think, he has been there since July I think he said and he is a floor manager. He was chill and was patient with me being a first time customer. Recommend some good bud.
Big thank you #1 bud tender Michael Today 3/29/21 Received Excellent top quality 5 star Customer service from Michael when I visited the Store he helped me decide on products with his knowledge All around good vibes I’m very happy with my selection he helped with And the great interaction. Definitely recommend the Molotov 19 flowe
Great place and great product
I Truly Recommend this place I've been here twice I had a problem once and they was right there to fix it for me?????????? awesome people working here very friendly and welcoming from when you enter the door and leave can't say enough about this place ???????
Clean, inviting dispensary close to the city. I've always received great service here. Prices are fair and the wide selection is nice. Whenever they're out of a product, they call you immediately and recommend several substitutions which is always appreciated! I will continue to shop here.
Disappointed! Web site says they sell recrational. They don't!! I drove fifteen minutes only to learn it's a medical facility at this time. Waste of my time!
Very friendly service, employees are knowledgeable about the product and the quality and price are great
AMAZING!!!!! Loved it!!! Great experience by far totally reccomend from the receptionist to the budtender ya'll killin it great selection and variety knowledgeable and friendly staff worth every penny spent will be coming back and with recommendations as well gotta spread the JOY thas just logical therefore giving everyone the JOYLOG
O.M.Ganja. 6/5 ??. I unintentionally made my orders difficult and needed 3 different support interactions because of my errors, plus the pickup. The first 2 interactions were handled by Pash, and the last by Chance. They may be literally the nicest, most easy going CSRs I've ever talked to. Chance even went out of his way to explain s
My bud tender sash was great ran me through a bunch of options was very patient would highly recommend Edit: I think I got her name wrong but she is amazing one of the mains I come back every time great knowledge and extremely friendly and caring
Love there set up. You can see everything you want to buy. The point system is great. Great help with questions for Seniors. And nubies. ????
Great experience from the moment you walk in, everybody knows what they’re doing and is excited to be at work. My budtender Bryce was very knowledgeable and helped me find the right strand for my needs. Excellent service and will definitely be coming back!
Had a wonderful experience here today. Bryce was so awesome to talk to and very helpful!! Can’t say enough good things about this place.
Awesome
THIS PLACE ROCKS! Ihave been to a LOT of dispensaries. And honestly best out of all of them. VERY QUICK, COURTEOUS AND POLITE. Beats the heck out of three15 or however the heck it's spelled. New patients get 20% off, and a free shirt! Every day of the week has a special! Honestly my new fact dispensary in michigan.
Called the Grand Rapids location to find out if they sold recreational. They do NOT. She was very friendly and helpful though!
Literally the best shop in GR. Excellent prices, knowledgeable and friendly bud tenders who really take their time with you and answer every question that you may have during your time there (front desk staff is just as friendly and helpful). I go out of my way to keep coming back here because of the excellent service, knowledgeable
I order here at least twice a week and never need to go anywhere else. I love the fact that you can order online for a delivery and pay with a debit card. It makes the process so smooth. My preferred driver is Matt who is always here super fast and tends to offer up quality suggestions when they run out of anything I order. Keep i
Clean, open spaces and knowledge friendly staff. Will recommend and will stopping by again
Whoever the girl was working at the front is not very friendly. I she treated the guys better then the females when they came in. I say there and watched like 5 people go before me that came after me. I walked out. I won’t be going back there.
I love going here. I always have find what I am looking for and often time leave with extra goods. Jasmine is a great bud tender and she always makes my experience better!
My favorite store to buy gummies, they always have my two favorite brands and flavors. I love visiting with the resident puppy there as well (Please note it's a full grown dog, but they're all puppies to me) Everyone is always very friendly and helpful and there's never a long wait to pick up your order.
Very friendly and pleasant atmosphere.
Love this place workers was very helpful
Excellent selection and service.
Awful experience. Our bud gut was the worst. He was not at all helpful, did not give me what I asked for, I left spending only a quarter of what I had planned. Very stressful experience. Heading to another store. Will never come back or recommend.
Great selection at a really nice place. The employees are very friendly and knowledgeable. It's absolutely worth going and saying hello for any medicinal or recreational needs.
Great experience reasonable prices
Yo give Bryce (I believe that's what his name is, lightskinned dude at the right counter) his $50. That man is the G.O.A.T. got me EXCATLY what I was looking for. Thanks a million
Great place it has awesome bud tenders the whole environment is a great happy hippie vibe love it
Thursday was my first visit and a breeze. Bryce was eager to help me and extra informational. 10/10
This is honestly the first time I’ve taken to ever right a review, that speaks for itself! From the staff, the atmosphere, the display, the knowledge of product. I do not think any dispensary I have shopped has ever had such great and friendly staff. Even with mask on, the customer service was amazing. Highly recommend to all med pat
Way to gentrified for a dispensary. Great products but the stuff is unknowledgeable and uppity at times.
Great staff and products. My fav place to go for my medicine. ????
Good service from the people who were inside the dispensary, no issues there. Nice place. Horrible, horrible, horrrrrrrrible product. If you like concentrates, I would highly recommend going somewhere else. At the very least, don't buy the crude boys. But I wouldn't pay the tax on this other stuff either...$60-$90 grams for mids tie
OmG; Just needed you guys today and sure did hit the spot. Thank you for GMO BUTTER; very happy and satisfied with outcome ?
I loved the atmosphere of this established. Very clean, and everyone was extremely friendly. Teddy answered every question I had and I could tell he enjoyed being there helping people. Throw in a great selection of products to choose from and you can’t go wrong. Highly recommend.
Overpriced and sterile. Friendly-ish staff.
Wonderful place, great prices! Came here on vacation and had a better experience than I do with most places by my house. Kudos to their staff and overall cleanliness of the facility!
Great staff, great service!! Love the diverse selection
I try and stop every time I'm in the area. Great selection, their points program is one of the best in the business.
top tier professional courtesy, fast and personal. exactly what a patient who knows what they want...looks for
It was such a great experience, I came from out of town and was running late and I ended up getting there not too long before they closed. Michael was so nice to me and helped me pick the best products for my preferences. Great energy all throughout the place. The front desk employees were amazingly kind as well. Definitely recommend
Place is a vibe! My budtender Bryce hooked it up with some fire crud ???? definitely check them out if u are looking for some good smoke!
Very friendly and cheery
Micheal or Mike a black dude helped me out and it was great service he knew excatly what I wanted thank you
This place is the best, and they give you great deals!!
love them but they are pricey
I loved it Very professional comet had me in-and-out timely very timely manner which Is important to me . There close to I work they haven't seen the last of me Yet :) get over their people!
Finally got my hands on a Choice mist, freaking xcited!
Great for first timers! We honestly didn’t really know what to expect, but Teddy was really patient and helpful. The store was clean and, even though it was busy, we were in and out quickly. We will definitely be back! Very clean, aesthetically pleasing, and great staff! Bonus: 20% off your first visit and student discounts!
They called to confirm my order at 4:15 and then never delivered it. I had to call them ten minutes before they closed to be told their driver “didn’t get to it”. Cool. Edit: they worked pretty hard to make it right. Gave me a discount to deliver next day. Not quite as good as having it same night, but I appreciate the effort to make
Love it
Holly was so amazing and kind and I couldn't thank her more for helping make my choices ?? I will DEFINITELY be coming back ? thank you again ?
Great customer service. Good selection. C
First time going there, and it was great. Got my info in quick, and right in the back. Huge selection, and they know exactly how to help if you can't take a pick. Very welcoming place and people. Younger girl named passion I think it was. Perfect for the job. And the gmo pre rolls...guys. wow!!
This was our first time here, but you wouldn't know it by how smoothly and easily the visit went. After a minor mixup with our wait (i can't stress how minor) we were even given a little gift for our patience! The budtenders know their stuff, everything we've tried has been excellent. Thanks guys! If you hadn't hooked me up so well I
They claim to be recreational on several websites, but they only do medical. Thanks for wasting my time.
Very nice place - clean, bright and upbeat. Well designed interior. Usually a wide selection. Working with Pash has been the high point of my experiences here - she knows her stuff and it seems like she really takes pride in taking good care of her customers. She gets 5 stars! The 4 stars overall is due to the online menu not being u
Fantastic everything
Expertly run, currently medical-only dispensary. A plethora of products, excellent service, reward member deals, daily deals, good prices on a range of flower. Love this place!
Good stuff
Great place to picks up some HIGH Quality flower, I would say majority of flower is worth is weight.I have yet to be disappointed,great customer service. Thanks guys/girls
Literally just drove by, saw the sign, and decided to stop in (on our way to another dispensary actually...). The atmosphere is amazing! We were greeted right away by the friendly man at the counter. He quickly but thoroughly explained everything. We were checked in and in the back within five minutes. The man who waited on us was ph
Awesome place for recreational and medical. Go see Pash...she is very helpful and knowledgeable! I will visit again.
Great product ! A good variety of products ! A bit pricey compared to surrounding locations. The manager was a cool guy ! It’d be a 5 star but they are knowingly taking customers money without asking. I heard so I had to see for myself sure enough I order a gram of wax, paid debit card on their wireless ATM. Kicker is they keep the d
Love the vibe friendly budtenders
The gentleman who helped me was awesome. Super knowledgeable and friendly. Good energy too. Will return.
I love
The staff that helped me out tonight were awesome! They had great recommendations to what I was looking for and super friendly! Highly recommend joyology!!
Nice place, clean
This place makes up and changes the names of the buds so you never know what you're actually smoking. Is that MRA compliant? The way the flower is stored really dries out the bud too. I have never gotten fresh flower from Joyology, it is always hard and dry. Also, the employees are extremely unprofessional. The store only cares about
Crazy when you call out a business for shady business tactics it gets you blocked on their Instagram page for speaking up about it. Used to love joyology and spoke highly of them but from what I’ve learned from previous employees and from seeing it first hand they’re the last place I recommended to anyone. Shady shady shady
The staff and products are wonderful here, as well as the prices
My husband and I bought 2 stiiizy. When we got home we realized my magnet in the rose edition starter kit wasn’t really working to hold the cartridges. We drove back to try to exchange it with a different one and we’re told they can’t do any exchanges or returns.
Beautiful place!
We put in an order for delivery before the cut-off time online. Our order was received and confirmed. An hour later, I received a phone call telling me that there were too many orders in front of mine to deliver and they decided not to deliver my order. This is poor business practice. You should not confirm orders if you can't confir
Fantastic peoples. Thank you!
Absolutely love Joyology! The atmosphere is welcoming from the first step inside the door. The selection is just amazing. I've gone to quite a few dispensaries throughout the middle of the lower peninsula... They have some of the best top shelf flower I've ever seen. Unfortunately, I only had about a month in the area and didn't get
Loved it...!!
Matt the staff person that's waited on us was well educated on the product he was selling. It was a laid-back enjoyable experience. I'll come back anytime.
Nate was absolutely unreal! He was so knowledgeable and made me better understand which terpene was best for me as well as the THC levels in each product that I purchased. He made our experience incredibly enjoyable that we even came back an hour later!! (All employees were so welcoming and friendly 10/10 would recommending visiting
Nate was so helpful with everything and knowledgeable about all the products. Definitely will be back
Excellent ???. Thank you. Will stop again when in the area!
Love this place
Awesome staff easy to access and understand with great knowledge!! Keep up the good work!!
Meh
They didn't even serve me let two people go ahead of me first and last time I'll go there it's all bad went to exclusive instead wow lol fu it was a race thing
Sophia was great bud tender. Really recommend this place
Ask for chance and Hannah they were a big help thank you guy's
One of my favorite dispensaries in the area. So cute, great product and friendly, helpful staff.
Great cronic and good loud very nice and great price
Jasmine was great and helped me find what I needed
I just left there and there's seven other ppl in front of me and they left some one jump in front of all of us bc they new him. I won't be coming back . Very rude .
Nice, knowledgable staff, welcoming environment.
Amazing service, great prices. I love you guys!
Very bright, clean well-stocked store with friendly staff and salespeople!
Great staff!!! Good product too :)
Great store
Nicest people and a wonderful experience!!
It grows on ya!
Fire ??
Pricey
I used to be a long time loyal customer but after they went rec, things kept getting worse. I took my business to olswell and am happy I did. That being said, I decided to give them another try after a month hoping that maybe things improved. They did not. I can’t say enough about went wrong with my order. Placed the order shortl
Never going back
Quick and nice staff. Thanks Dave
Lia in the front & Max in the back were amazing! Great customer service, lots of knowledge on their products, and so welcoming & friendly! Will definitely be back!
I buy from here ALL the time! The last several times it didn’t way out and so dry it just crumbles into dust. I reached out on Facebook AND sent a text with absolutely NO response. Might have to start taking my business elsewhere. ***EDIT*** Changing my review to 5 stars. Received a phone call and got 25% off my next order! Just or
Great place with great product! Staff was very helpful and knowledgeable. Awesome prices too! Also, very clean facility which is very important to me!
I've stopped in numerous times. I have always been treated well & left satisfied. Also a nice clean facility Keep up the good work!
Best dispensary in Grand Rapids and Pash is one of the best bud tenders always helps get what I’m looking for
OK first of all I was absolutely amazed at how amazing this place was. I am from Illinois and the dispensaries here are a lot different. I walked in and I felt like I was welcome and it was just like a store that smell is absolutely amazing. You can smell the bud right when you walk in the building. Super clean and beautiful building
One of the best experiences I’ve had in Michigan the staff was amazing I think her name was Gina in front so friendly and knowledgeable. Then my budtender Mik was amazing as well she gave me so much insight on edibles and flower so pleased with my selections. I will be back in the future hope I got both of your names correct!
Love staff love products what can I say ?
Long wait
Went for griz and very disappointed that we didn't make it in .
Customer service is great It's just the higher up managers and the point system. I spend too much money in this store to be getting shorted in my points. I really wish they would fix my points and give me my points that they missed up due to the new system they say they have. I'm furious
Pash and Mia helped out me and my friends today. Possibly the two sweetest humans in existence and made shopping an extremely pleasant experience. We left with lots of cannabis, free tshirts and smiles on our faces. Thank you girls!
Great employees, huge selection, MEDICAL AND REC, I'll be a regular :) was very pleased to find Griz's strain there!!!
I waited over 25 minutes as people came in and were called back before me. This was not a great experience. I dont know if ill be returning to this establishment
I initially came to Joyology to get a better understanding of edibles and other options, and found a very clean, welcoming, and professional environment. Everyone I worked with was polite and gave recommendations while clearly explaining the products. I have since been coming here for quite a few months. However, today I came in and
Friendly and knowledgeable staff.
Beautiful first experience ?? Max was awesome, def find the guy
First time visiting this place. Everyone was extremely helpful and knowledgeable! First, after registering, a worker came out and sat with me to discuss what I'm looking for, the type of pain relief I wanted, etc.
Helpful workers and good product
So fun
Great service, great selection and great overall environment
Convenient location
I recently had my first ever experience in a cannabis shop here, and I was unimpressed. I felt very awkward from the time we entered the building. I would have felt more at ease if the people at the front would have been more welcoming and enthusiastic when we told them it was our first time there. We'd literally never bought cannab
Mik was an awesome bud tender!!! So accommodating and helpful!!
Joyology has a great assortnment and very friendly staff. Jasmine has helped me several times and always goes above and beyond! Thank you for your knowledge and kindness!!
I had the best bud tender named jasmine
Would never ever come back to this place and I’m glad I didn’t spend my money with them. I called an hour before they closed and told them I would be coming in. Of course I didn’t say exactly when but I told them for sure before they closed since they told me 9. NOBODY suggested I order online because they don’t accept walk ins. Of c
Very professional and informative
Very chill employees, great atmosphere as well. Highly recommend. Definitely will be coming back if Im ever in the area. Hope everyone that works here has a great rest of their year ?
I typically go to joyology once a week and I have NEVER had a bad experience. Today was no different. Budtender Jasmine was knowledgeable, patient, and very accommodating. Despite being relatively busy, the desk staff was kind and able to get me in and out quickly. Joyology has dank bud and a dank staff!
Very nice dispensary, never that long of a wait and very helpful staff! Mik walked me through the different types of sativa and indica, she was really patient with me and was really nice about working within my weed budget ??
The staff walked is through the process of being new customers to Joyology. The selections available to us were abundant but not overwhelmingly so. I'm definitely looking forward to going back!
Bud tender very knowledgeable Prices a little high LOL
I had the best experience possible going to this dispensary everyone there had the best personality and were super nice! Especially our bud tender she was super nice and helpful!
Pash is AMAZING! She totally made my day... you all gotta come in here and see her! She set me up with goods, to keep me busy for a while! Always a Great experience here at joyology Grand Rapids! Thanks Pash ??
Awesome place very helpful
Bryce was an amazing bud tender and great service overall! Will be back :)
I thought I died and went to heaven staff goes above and beyond help that you need and they guide you in right direction
Looks good had some good flower I just happened to get small buds on my visit I'm assuming its one of the better shops in the city as most seem rec and I've only been here and Gage in grand rapids. 4g 8ths but the price point for the quality doesn't wow me. May be great for the area though.
Went here one time. The person who helped me really did not know what they were doing and only thins she cared about was trying to charge me as much as possible . Prices differed drastically from in store. When I showed her the product and price from online she just beat around the bush .i was supposed to have a 20 percent discount.
Super friendly and good options
Staff is great! Always a friendly and pleasant experience. Vianca is wonderful!!
What happened to this place?!?!? Joyoloy was my go to for a long time. I was a loyal customer that shipped here at least twice a week for the past year plus. Unfortunately they have completely gone downhill since they went recreational. As a loyal customer, I would not expect to be treated the way that I have been lately. My las
I felt very rushed out the door. Good product and their rep is good but...also don't think I got my first purchase discount, these things add up when I have so many places to go.
My husband and I were visiting the area from out of town. We went 3 times during the 2 days we were in the area. The bud tenders are AMAZING. Everyone who works there is so nice! We had a young lady named Pash who helped us out on 2 of our visits and another young lady named Jasmine helped us as well, both were wonderful, so nice and
usually give a five-star but today we can only give three Bud tender was not that great until he realized I was already sitting at 700 points. Not impressed today but I'll be back but with a different bud tender
Helpful knowledgeable staff
Excellent service and order ??
Mike was very helpful in finding me just what I wanted. The front desk girls were very friendly & nice also.
Amazing staff. Amazing selection highly recommended
Love this place. Friendly and professional, great selections.
Everything I bought from here is good . The pre roll good. The workers there are nice.
The Staff and selection is wonderful.
Great product and great service
Jasmine you are amazing!! Thank you for all your help and everyone there has amazing vibes! Beautiful place!!
I go here from time to time and it's hit or miss, the bud tender tells you one price then the cashier gives you another price usually $10 more. Any ways I bought the .5g cart in the joyolgy brand and the package advertised 77% thc 0% cbd yet I can't catch a buzz at all nothing Noda zip zilch. You get my drift I would 100% not recomme
Excellent selection of product, friendly staff and decent prices! Not too mention they are medical and Rec!!!
They dropped their prices which makes them a great option now. It's a clean, and fun colored place. Ask for Pash!
Receptionist was nice. Although a little busy we wasn't in the shop for more than 30 mins. Our bud tender was very informative. Can't wait to come back. Oh yeah the SNICKERDOODLE was FIRE!!!! Big too.
Super friendly staff, great suggestions! I loved absolutely everything that was recommended to me.
????????
Service and selection is great
I placed an order for delivery and the girl who answered the phone was so dumbfounded she had to put me on hold to get an answer for a simple question!! Her customer service is straight Waste Management, shouldn't be allowed to interact with customers. Finally got my order placed and it never showed up, big surprise!! So I call back
Great atmosphere and the budtenders are amazing! Mik helped me out and made the whole experience easy and fun!
Go see Jazmine shes got the gummy knowledge, she helped me find my new favorites. #tipyourbudtender
Great deals also 20% off if your a student
Mik was super helpful and answered all of my questions. They really explained everything in detail as to why they recommended what they recommended. We had a nice chat while she was getting everything ready to go. Not to mention the atmosphere and decor in the place really makes you feel good and upbeat. Thanks Mik!
*Mik the bud tender, was amazingly insightful with the assistance she provided. Quick and supportive. Relative communication in the simplest form just made my day! Thank you!
Mik was a huge help ?? Love u all! You all rock
Friendly spot and prices are not terrible for the location! Selection of product was vast and plentiful! My budtender Pash was amazing and very friendly as well as informative, plus Joyology becoming recreational being RIGHT NEXT DOOR to me maybe a problem if they keep these gummies worms and MaxScience terp tanks in.
My experience was the least pleasant of my dispensary visits in Michigan so far. The clerk who helped me was not very helpful at all. He was also very hurried for me to just list items, choose, buy, and leave. Seemed very disinterested in answering any questions. I recommend you go to "High Profile" dispensary instead. Their employee
My personal opinion, excellent facility with a wide range of products 4 medical needs containing cannabis, very clean, extremely friendly staff, and they take care of their patients very well, definitely recommend joyology
great dispo in a great spot, with great product! i like the vibe inside and the staff are very pleasant and friendly. i’ve been in here a couple times and i actually had the same budtender (i believe her name was holly) — good conversation AND good recommendations. this place can get a little pricey, but with the excellent selection
Very knowledgeable and the wait isn't too long.
First time there felt rushed like they were on commission or something don't like that
Sophia was incredibly helpful... She walked me through what products would suit me best, and ultimately found a product I loved that was within my budget. I will be a returning customer because of Sophia's attentiveness, and her attention to detail.
I love how unique the asthetic is here. Super nice front desk and a short wait... Also bud tender Chance is amazing! I will be back! :)
They prices went up once recreational was allowed do shop there anymore
Sophia and Maddie were very helpful! Highly recommend!
Everyone is very helpful and friendly. The prices are comparable and there is a good variety of edibles to choose from. Our new "go to" place in GR.
I have to be honest, my first visit wasn’t great. My budtender couldn’t tell me anything about the products other then it’s “dank” and “fire”. I decided to give it another shot and I’m SO glad I did! Pash helped me out and she was amazing!! So incredibly friendly and she knew her stuff. Then today I had the pleasure of working with
All of the staff here are amazing, they are fast and their customer service is like no other in the area, I've never had a bad experience here before. Mike is the best!
Worst experience ever!!! Very slow, for an online pick up order, budtender was completely unprofessional and did not give us our receipt or change.
Great selection and wonderful customer service!
Expensive but great people and products. Top shelf stuff so expect to pay for top shelf too. I will be back for sure. Love having access to top quality products and knowledgeable staff! ????????????
Thank you Sophia for being so kind and informative. You are the best!
Friendly and helpful staff. Clean and very nice.
Small wait but nice place
The only dispensary in Grand Rapids that doesn’t let Med patients go in front of Rec patients I thought this was the one of the benefits of being a Med patient but clearly not here
I deff give 5stars here, I love the customer service, though it can get hectic/busy at times and things happen the ladies up front do an awesome job taken care of everyone! Teddy my bud tender the last few times did super with suggestions and product knowledge this was the case with my first curbside experience as well . I’m a Med pa
Took forever to deliver and I still tipped them
Love This Place. Great Employees, Great Service, Great Weed And A Wonderful Experience