Joyology - Grand Rapids
I was gonna say names individual names but the whole store is just great. I got my favorites and they know who they are.. every time I came here they treat me with respect and always make sure I get what I’m looking for.
So much Joy ??
Great place, great works, product was amazing
I was gonna say names individual names but the whole store is just great. I got my favorites and they know who they are.. every time I came here they treat me with respect and always make sure I get what I’m looking for.
So much Joy ??
Great place, great works, product was amazing
Always a wonderful and great service at Joyology! I want to shout out Max for lookin out for me and making things work so I was left happy and satisfied! I really appreciate him! As well as a lot of other staff, Rae, Molly, CJ, Kane, so many others but I really wanted to highlight Max and his exceptional service but also recognize al
Had a great experience with my bud tender was Max he was awesome
I’ve been to this location twice in the last couple of months and had tremendous service both times. Brandon is a fantastic and very knowledgeable budtender. Dude spoke my language. And then today, Max was my budtender. He also knew his stuff and didn’t try to B.S. like some budtenders at other dispos I’ve been to. Thanks Joyology f
Not only is the staff BEAUTIFUL but so it's the BUD!
I absolutely love Joyology!! I’ve never had a bad experience there everyone is VERY helpful. Shout out to Mik for being so kind…..She’s the best??
First time visit. Wonderful selection, knowledgeable staff, good music ????. I'll ask for Max next visit for sure. He's a cool cat, keep him around! ??????
Mick is amazing!! so helpful, knowledgeable, and easy to talk to!
Nathan was an awesome budtender thanks for a great experience bro that white truffle was the bees knees
The shop was super clean and there were so many product options. Not to mention, the staff was amazing! Shoutout to Max for helping me out while I shopped and giving great recommendations!!
Nathan was so helpful!
Convenient to see everything available. Nathan was helpful with questions. Very nice staff.
Great atmosphere! Very comfortable place and knowledgeable friendly staff. Definitely recommend to those that are looking for medical or recreational??
Great customer service and staff are all very friendly and knowledgeable
Great Serivces today from one of the best JORDAN!!!!!
Great first experience with a dispensary! Had a budtender named Emma, that helped out greatly! Will be coming back soon
Good prices, awesome staff. Olivia ?? she's the best.
GREAT SERVICE FROM JORDANE!!!! I WILL FORSURE BE COMING BACK TO SEE HER!
Got exactly what you need for great prices.
Good people good place, quick n friendly.
First time shopping here, very impressed! Staff was super friendly and helpful, facility immaculately clean and I was in and out quickly. I'll definitely be back
The place is the Bomb! It's a better place when Maxx is there though.
My favorite dispensary
Wyldfire Concentrates are the best 5/100 deal here!!
I love this place Nate is the best bud tender he takes his time with each customer and give you your own personal experience. We Love Nate
Jordan did a wonderful job assisting me and my presence she was quick to respond and precise with her answers I would recommend her to anyone first coming In??????
This week was my first time shopping at Joyology. It was one of the best experiences I’ve had while shopping. Olivia was very helpful and knowledgeable and had my wife and I cracking up. All the other staff working were also very friendly. We’ll definitely be back in the near future!
extremely rude on the phone after asking a simple question
Beyond impressed with the customer service ???? Felt like I walked in to Starbucks ???? everyone was so happy, kind, informative and helpful!! Definitely my go to!!!??????
Just wanna give a shout out to my guy Brandon he is the man he knows his stuff and very cool to talk with!!
Budtender's are always friendly. Even the resceptionist greet you.
Great dispo definitely recommend
Clean friendly and helpful
Love this place. Friendly and professional, great selections. Edit, May 2022: I still LOVE this place and go through them exclusively. Even when there are little hiccups, they always resolve the issue quickly, and also go above and beyond to make me feel very valued as a customer. Thank you!
Jordan was really sweet and very helpful with what i needed..
Dank customer service, highly recommended for all tree purposes ????
Good pricing, friendly and knowledgeable staff. Highly recommend
Great products, had an issue with online ordering but they got it out to me the next day.
There has never been a day at Joyology where I didn’t leave happy and completely satisfied. My loyalty is always to them and I feel really blessed that I am always treated with so much kindness and generosity. I wanted to give a shout out to several people who continue to always put a smile on my face! Brandon, Sophia, Chance, Rae, V
Medical & Recreational product's available! Parking spots are bright colors easily noticed Shopping in-store is accessible along with curbside pickup & deliver 9 a.m - 7:30 p.m Various strains available for medical patients! Friendly staff that provided a relaxed environment for my first visit. Free t-shirt & 20% OFF for 1st time cus
Honestly nicest place in the area, great prices and awesome staff
Nice customer service and very helpful, but they are very expensive.
The only reason I didn't tip or leave a 5 star review is because I was charged recreational tax as a medical patient. That's like I'm paying high taxes for medicine that I'm prescribed. Problem is alot of places are doing this and the only way I can recuperate some of my losses is to not leave a tip. I would think it would be illegal
This was my first time making a delivery and everything about this process went smoothly. Even when my anxiety had me calling the store everyone i spoke to was so kind! 10/10 would do again. Editing to add that the driver. Aja i think is their name, was super nice as well!
Friendly service knowledgeable about products always a pleasure to shop there
Jordon was very nice and help me with everything. Would recommend coming here just for her!
Great convenient place to get weed, and great staff as well, my go-to budtender Max always suggests amazing live resin carts
This is one of my favorite stores to shop at as the budtenders are so friendly and knowledgeable. Emma helped find what suited my needs through their wide variety of product, thank you again emma! Keep up the great work.
Nice local shop, good selection and friendly staff.
Very clean facility and professional staff.
We were in town for the weekend and checked this out, my husband and I had a great server, I can't remember his name, but he was truly helpful. We loved that they provide veterans discounts..
Jordanne, thank you for the great recommendation on the edibles and specially on the element prerolls, those are great. ???
Brandon is amazing! He’s funny, kind, and so knowledgeable.
Just left joyology and had a great experience with Jarod. He was super knowledgeable on the products and helped me get exactly what I needed. I'll definitely be back!
Stopped in for my free gram for my birthday. And I appreciate them. The lobby is comfortable and SpongeBob was on today and it made me smile.
You all are sooooo good to me!! Aja thanks for taking care of everything today!! Your amazing!!
The lady who helped me on the phone was very nice. They were pretty helpful when I got in. Prices are not that great compared to other dispensary’s. Also they don’t really give you a reason to want to come back like most dispensary’s. So don’t expect your free joint lol. I’ll stick with my original dispo. Overall a blah experience. N
I fell in love with this store ?? they have half my paycheck every week!!! And the ever so beautiful Sidney?? is alwaya a blessing
Stopped by today, Olivia helped us out and knew her stuff!! Only been here a week but very helpful and knowledgeable of her flower and what you’re looking for!! Friendliest attitude with a beautiful personality and smile. Thanks love!!!
Favorite dispensary, great selection, reasonable prices and friendly staff. Jordenne is my favorite bud tender. I always look forward to my visits.
Dropped my sis off in GR(airport) from Lansing & wanted to check out a dispensary. It's a nice small shop but very pricey. They wanted over 300 ounce! No way! I bought a few grams and did get a FREE tee shirt for my first visit. I'll stick to the good prices I get at Pincanna in East Lansing tho. #DoBetter
Tommy was my bud tender today, he was very helpful in finding what I need
This place is great. They need an ugly staff member. I would feel more comfortable talking with someone that looks less attractive like myself.
5 stars. Quality cannabis.
The Best ??????
Good selection of product and good price ..BUT Annoying how Ive spent THOUSANDS here and my number isn't on file for the point system some how; after being a weekly buyer for over year. Ill give this place one more shot. Also they try taking me to rec side every time even tho i check in with a med card.
Yooooooo my guy this be the spot to go all the staff great and my girl Rae top notch she a big dog in the streets
Good selection of product and good price ..BUT Annoying how Ive spent THOUSANDS here and my number isn't on file for the point system some how; after being a weekly buyer for over year. Ill give this place one more shot. Also they try taking me to rec side every time even tho i check in with a med card.*quick response to problems +2
Always LOVE this place! Delivery guy was awesome tonight. Super quick and very nice. Bud was outstanding! Wanted something to give me some energy and help with my pain and anxiety. It sure did the trick!
The remainder was 87 cents so I came in with 4 quarters for the remainder. The kid at the front took my money, told me pretty aggressively that they don't accept change, then handed me my bag. Said thanks and got a sassy "you're welcome".
As a first time customer I fell in love. I wanna live here
This is my favorite dispensary for ordering online... and having delivery
WOW! This place is so amazing. I love the way the shop is designed. When you walk in there is a front desk and you are checked in. Afterwards, you sit in a waiting area until you are called back then you are able to go back and see all of the wonderful products. It smells AMAZING inside. I was also given a complimentary shirt for the
Brandon was super sweet and helpful! Personally this was the nicest dispensary I’ve been to
It's been a while since I was there, but the staff was friendly and patient with my yammering. The prices seemed fair enough, and they had a good selection. Very spacious and clean.
They got awesome deals on carts and the vibe is chill!
My last trip was bad. The budtenders need better training and teaching on cannabis and cannabis types. When asked about deals and prices the budtender didn't even know what she was talking about.
Had a good chat with bud tender Nate. I like the way this place is setup and the staff is friendly and knowledgeable.
Great place. Friendly and helpful
I just went to the store yesterday. I don't really like the atmosphere in there at all. I noticed the edibles and the bud prices were up about 5 to 10% from the store I go to which is Michigan provisions. On top of that I bought a eighth yesterday and it was only about 3 g when I got home and weighed it. And obviously you can't tell
Best dispensary by far. So close to Chicago as well , can’t beat that for a weekend getaway. The staff is friendly the vibe is right . There’s a wide live inventory unlike other dispensaries. Tipping the staff for the best dibs on the nugs is a plus! I love it .
Beautiful place cheaper than most places around too!
They can never get the order right, on top of that the staff are rude every time I walk in! I stopped by this place after my friend told me to try it out, and when I walked into the store, sure their selection LOOKS NICE(possibly one of the worst strains I ever smoked, see other reviews too) but everything is overpriced, the staff is
Don't expect anything of value from here. These people hire a biased, impolite service staff to match the demeanor of the people that manage the facility. I should know, I've spoken to them. On top of that, the bud they have is insanely low quality. THC percentages aren't everything, they try to boost & market their percentages to ge
Rude & arrogant, doesn't hire a diverse staff, and the staff are way too judgemental. No help beyond a reply from their Google Business admin that doesn't do anything for you. I'm not going back here, avoid this place at all costs. If you do go here, leave a 1 star review before going to another place that offers the same, if not bet
Definitely not in your best interest to shop here. I have had better service, discounts, and weed at the other dispensaries available on 28th st. This one is nothing special. If you do decide to use this dispensary, just know it's a matter of time until you're treated like garbage.
Such an awesome place with amazing workers!
Love going here, excellent variety. Gina is an amazing budtender
I went here a few times, each time unpleasant, returning like a fool, thinking the next time would be better. Maybe others have had a good experience because this dispensary is all they know, but trust me, this is not a dispensary I would recommend to anyone. Be extremely careful spending your money with these people, it's a shady bu
1st time in there the staff was super helpful, They definitely know their product which is always a plus. I was in-and-out the door within 15 minutes Highly recommend stopping by if you're in the area
Toxic environment, I just wanted some good bud to smoke on! I could've gotten a discount on something better elsewhere, and received better service at that. Never going back.
This is my favorite dispenserary. They have an unbeatable rewards program, and a great selection with friendly fast employees.
V is amazing, Lilah is more amazing. Peace & love for our Joy fam.
Love this place and the vibes! They have new deals everyday.
Another great experience at Joyology?? Special thanks to Max. You made my evening perfect, with your product advice. Dts, let's go!
Amazing service from front desk to all the helpful employees in the main store. Very professional and knowledgeable of their products. Would highly recommend
I absolutely love this place. Greatest service and alot of positivity from workers and the nice customers. Thank you too the man named Max he gave me the greatest service and he knew what he was doing and saying.
Nathan was an incredible bud tender, very knowledgeable and fun to interact with!! Thank you for making this an amazing experience! ????
Awesome store and staff!
A great experience. Thank You staff
Max helped me out today with getting some med flower and I had an amazing experience! He was super knowledgeable, friendly, and I really enjoyed getting to chat with him about some of his and my favorite products. Massive kudos to Max for being such a fantastic budtender!
Brandon was awesome and helped me choose some great organic soil-grown medicine! He’s knowledgeable, nice, and very helpful! ??
They are very professional and super friendly.
I’ve tried Joyology numerous times now. Their products are always good. I will admit I’ve encountered some snaffus in ordering and there was one time a lady manager was super rude to me, BUT AND THIS IS A BIG BUT, THEY PUT THEIR WORK IN. They hired better people to solve the problems, decreased their delivery wait time, and upped the
it’s always a good vibe here. easy quick in and out of the door. deals on deals and front desk lady leela was helpful and mad beautiful
The only dispensary I go to.
This is always my first stop when browsing for something new, and am never disappointed. From variety to price, not to mention the amazing staff, Joyology is definitely one of the top contenders in town.
Avoid at ALL costs! Expensive product and all three of the pen carts I bought don’t work AT ALL. Cant even get a refund for the $100+ I spent for product that is just straight up a scam since I live on the other side of the state. Not one single puff produced from the money wasted at this place
Best place to buy weed in gr area. All the employees are nice and stoned just how I like it. I can walk in on a bad day and leave happy. Highly recommend. I use to shop at ascend and the customer service and products suck shop at joyology cause they are the best dispensary in the city you will not be disappointed
Aja,Always friendly and professional ??
My Go To! Best of the best
super helpful budtenders, huge selection of everything you could think of. def my go to
I have never had a bad experience at Joyology except once I felt really rushed, but that was about it. I really enjoy their weekly deals, especially if I'm looking for something with a deal on a particular day. The staff is really friendly and likes to chat with you while they're helping you shop. Go to Joyology for a friendly exper
Love this place
I had an issue today with an order not being delivered, but CJ, the manager really took care of the issue when I called and got my order right out for me. I love that Joyology delivers. Almost everyone I have dealt with has been nice.
Max is amazing, one of the best budtenders in town. Service is so fast and efficient I love this place.
BRUH. As I sit here, higher and freer than those flying whales in Fantasia 2000 (if you don’t know, look it up..) I realize that I just couldn’t not give thanks for the gift of pure joy I was granted this morning. I ordered wedding pie but they were running low so they offered me the rest at a discounted rate, but I asked if they ha
Always an awesome experience with you guys! Communication & timeliness exceeds my expectations every time. Taylor was so nice & patient, couldn’t have asked for a better experience! Cheers to her & all of you for the great service you provide!
We've came here a couple of times and the people here are so awesome! Especially Brian! He's help up a couple of time and is a joy to talk to.
I ordered delivery and it took them 3.5 hours then i ordered again today and at 4 o'clock and now it's 6:25 and they still ain't show up yet worst delivery time in grand rapids but good flower
Had this guy named Chad I think, he has been there since July I think he said and he is a floor manager. He was chill and was patient with me being a first time customer. Recommend some good bud.
Big thank you #1 bud tender Michael Today 3/29/21 Received Excellent top quality 5 star Customer service from Michael when I visited the Store he helped me decide on products with his knowledge All around good vibes I’m very happy with my selection he helped with And the great interaction. Definitely recommend the Molotov 19 flowe
Great place and great product
I Truly Recommend this place I've been here twice I had a problem once and they was right there to fix it for me?????????? awesome people working here very friendly and welcoming from when you enter the door and leave can't say enough about this place ???????
Clean, inviting dispensary close to the city. I've always received great service here. Prices are fair and the wide selection is nice. Whenever they're out of a product, they call you immediately and recommend several substitutions which is always appreciated! I will continue to shop here.
Disappointed! Web site says they sell recrational. They don't!! I drove fifteen minutes only to learn it's a medical facility at this time. Waste of my time!
Very friendly service, employees are knowledgeable about the product and the quality and price are great
AMAZING!!!!! Loved it!!! Great experience by far totally reccomend from the receptionist to the budtender ya'll killin it great selection and variety knowledgeable and friendly staff worth every penny spent will be coming back and with recommendations as well gotta spread the JOY thas just logical therefore giving everyone the JOYLOG
O.M.Ganja. 6/5 ??. I unintentionally made my orders difficult and needed 3 different support interactions because of my errors, plus the pickup. The first 2 interactions were handled by Pash, and the last by Chance. They may be literally the nicest, most easy going CSRs I've ever talked to. Chance even went out of his way to explain s
My bud tender sash was great ran me through a bunch of options was very patient would highly recommend Edit: I think I got her name wrong but she is amazing one of the mains I come back every time great knowledge and extremely friendly and caring
Love there set up. You can see everything you want to buy. The point system is great. Great help with questions for Seniors. And nubies. ????
Great experience from the moment you walk in, everybody knows what they’re doing and is excited to be at work. My budtender Bryce was very knowledgeable and helped me find the right strand for my needs. Excellent service and will definitely be coming back!
Had a wonderful experience here today. Bryce was so awesome to talk to and very helpful!! Can’t say enough good things about this place.
THIS PLACE ROCKS! Ihave been to a LOT of dispensaries. And honestly best out of all of them. VERY QUICK, COURTEOUS AND POLITE. Beats the heck out of three15 or however the heck it's spelled. New patients get 20% off, and a free shirt! Every day of the week has a special! Honestly my new fact dispensary in michigan.
Called the Grand Rapids location to find out if they sold recreational. They do NOT. She was very friendly and helpful though!
Literally the best shop in GR. Excellent prices, knowledgeable and friendly bud tenders who really take their time with you and answer every question that you may have during your time there (front desk staff is just as friendly and helpful). I go out of my way to keep coming back here because of the excellent service, knowledgeable
I order here at least twice a week and never need to go anywhere else. I love the fact that you can order online for a delivery and pay with a debit card. It makes the process so smooth. My preferred driver is Matt who is always here super fast and tends to offer up quality suggestions when they run out of anything I order. Keep i
Clean, open spaces and knowledge friendly staff. Will recommend and will stopping by again
Whoever the girl was working at the front is not very friendly. I she treated the guys better then the females when they came in. I say there and watched like 5 people go before me that came after me. I walked out. I won’t be going back there.
I love going here. I always have find what I am looking for and often time leave with extra goods. Jasmine is a great bud tender and she always makes my experience better!
My favorite store to buy gummies, they always have my two favorite brands and flavors. I love visiting with the resident puppy there as well (Please note it's a full grown dog, but they're all puppies to me) Everyone is always very friendly and helpful and there's never a long wait to pick up your order.
Very friendly and pleasant atmosphere.
Love this place workers was very helpful
Excellent selection and service.
Awful experience. Our bud gut was the worst. He was not at all helpful, did not give me what I asked for, I left spending only a quarter of what I had planned. Very stressful experience. Heading to another store. Will never come back or recommend.
Great selection at a really nice place. The employees are very friendly and knowledgeable. It's absolutely worth going and saying hello for any medicinal or recreational needs.
Great experience reasonable prices
Yo give Bryce (I believe that's what his name is, lightskinned dude at the right counter) his $50. That man is the G.O.A.T. got me EXCATLY what I was looking for. Thanks a million
Great place it has awesome bud tenders the whole environment is a great happy hippie vibe love it
Thursday was my first visit and a breeze. Bryce was eager to help me and extra informational. 10/10
This is honestly the first time I’ve taken to ever right a review, that speaks for itself! From the staff, the atmosphere, the display, the knowledge of product. I do not think any dispensary I have shopped has ever had such great and friendly staff. Even with mask on, the customer service was amazing. Highly recommend to all med pat
Way to gentrified for a dispensary. Great products but the stuff is unknowledgeable and uppity at times.
Great staff and products. My fav place to go for my medicine. ????
Good service from the people who were inside the dispensary, no issues there. Nice place. Horrible, horrible, horrrrrrrrible product. If you like concentrates, I would highly recommend going somewhere else. At the very least, don't buy the crude boys. But I wouldn't pay the tax on this other stuff either...$60-$90 grams for mids tie
OmG; Just needed you guys today and sure did hit the spot. Thank you for GMO BUTTER; very happy and satisfied with outcome ?
I loved the atmosphere of this established. Very clean, and everyone was extremely friendly. Teddy answered every question I had and I could tell he enjoyed being there helping people. Throw in a great selection of products to choose from and you can’t go wrong. Highly recommend.
Overpriced and sterile. Friendly-ish staff.
Wonderful place, great prices! Came here on vacation and had a better experience than I do with most places by my house. Kudos to their staff and overall cleanliness of the facility!
Great staff, great service!! Love the diverse selection
I try and stop every time I'm in the area. Great selection, their points program is one of the best in the business.
top tier professional courtesy, fast and personal. exactly what a patient who knows what they want...looks for
It was such a great experience, I came from out of town and was running late and I ended up getting there not too long before they closed. Michael was so nice to me and helped me pick the best products for my preferences. Great energy all throughout the place. The front desk employees were amazingly kind as well. Definitely recommend
Place is a vibe! My budtender Bryce hooked it up with some fire crud ???? definitely check them out if u are looking for some good smoke!
Very friendly and cheery
Micheal or Mike a black dude helped me out and it was great service he knew excatly what I wanted thank you
This place is the best, and they give you great deals!!
love them but they are pricey
I loved it Very professional comet had me in-and-out timely very timely manner which Is important to me . There close to I work they haven't seen the last of me Yet :) get over their people!
Finally got my hands on a Choice mist, freaking xcited!
Great for first timers! We honestly didn’t really know what to expect, but Teddy was really patient and helpful. The store was clean and, even though it was busy, we were in and out quickly. We will definitely be back! Very clean, aesthetically pleasing, and great staff! Bonus: 20% off your first visit and student discounts!
They called to confirm my order at 4:15 and then never delivered it. I had to call them ten minutes before they closed to be told their driver “didn’t get to it”. Cool. Edit: they worked pretty hard to make it right. Gave me a discount to deliver next day. Not quite as good as having it same night, but I appreciate the effort to make
Holly was so amazing and kind and I couldn't thank her more for helping make my choices ?? I will DEFINITELY be coming back ? thank you again ?
Great customer service. Good selection. C
First time going there, and it was great. Got my info in quick, and right in the back. Huge selection, and they know exactly how to help if you can't take a pick. Very welcoming place and people. Younger girl named passion I think it was. Perfect for the job. And the gmo pre rolls...guys. wow!!
This was our first time here, but you wouldn't know it by how smoothly and easily the visit went. After a minor mixup with our wait (i can't stress how minor) we were even given a little gift for our patience! The budtenders know their stuff, everything we've tried has been excellent. Thanks guys! If you hadn't hooked me up so well I
They claim to be recreational on several websites, but they only do medical. Thanks for wasting my time.
Very nice place - clean, bright and upbeat. Well designed interior. Usually a wide selection. Working with Pash has been the high point of my experiences here - she knows her stuff and it seems like she really takes pride in taking good care of her customers. She gets 5 stars! The 4 stars overall is due to the online menu not being u
Expertly run, currently medical-only dispensary. A plethora of products, excellent service, reward member deals, daily deals, good prices on a range of flower. Love this place!
Great place to picks up some HIGH Quality flower, I would say majority of flower is worth is weight.I have yet to be disappointed,great customer service. Thanks guys/girls
Literally just drove by, saw the sign, and decided to stop in (on our way to another dispensary actually...). The atmosphere is amazing! We were greeted right away by the friendly man at the counter. He quickly but thoroughly explained everything. We were checked in and in the back within five minutes. The man who waited on us was ph
Awesome place for recreational and medical. Go see Pash...she is very helpful and knowledgeable! I will visit again.
Great product ! A good variety of products ! A bit pricey compared to surrounding locations. The manager was a cool guy ! It’d be a 5 star but they are knowingly taking customers money without asking. I heard so I had to see for myself sure enough I order a gram of wax, paid debit card on their wireless ATM. Kicker is they keep the d
Love the vibe friendly budtenders
The gentleman who helped me was awesome. Super knowledgeable and friendly. Good energy too. Will return.
The staff that helped me out tonight were awesome! They had great recommendations to what I was looking for and super friendly! Highly recommend joyology!!
Nice place, clean
This place makes up and changes the names of the buds so you never know what you're actually smoking. Is that MRA compliant? The way the flower is stored really dries out the bud too. I have never gotten fresh flower from Joyology, it is always hard and dry. Also, the employees are extremely unprofessional. The store only cares about
Crazy when you call out a business for shady business tactics it gets you blocked on their Instagram page for speaking up about it. Used to love joyology and spoke highly of them but from what I’ve learned from previous employees and from seeing it first hand they’re the last place I recommended to anyone. Shady shady shady
The staff and products are wonderful here, as well as the prices
My husband and I bought 2 stiiizy. When we got home we realized my magnet in the rose edition starter kit wasn’t really working to hold the cartridges. We drove back to try to exchange it with a different one and we’re told they can’t do any exchanges or returns.
We put in an order for delivery before the cut-off time online. Our order was received and confirmed. An hour later, I received a phone call telling me that there were too many orders in front of mine to deliver and they decided not to deliver my order. This is poor business practice. You should not confirm orders if you can't confir
Fantastic peoples. Thank you!
Absolutely love Joyology! The atmosphere is welcoming from the first step inside the door. The selection is just amazing. I've gone to quite a few dispensaries throughout the middle of the lower peninsula... They have some of the best top shelf flower I've ever seen. Unfortunately, I only had about a month in the area and didn't get
Matt the staff person that's waited on us was well educated on the product he was selling. It was a laid-back enjoyable experience. I'll come back anytime.
Nate was absolutely unreal! He was so knowledgeable and made me better understand which terpene was best for me as well as the THC levels in each product that I purchased. He made our experience incredibly enjoyable that we even came back an hour later!! (All employees were so welcoming and friendly 10/10 would recommending visiting
Nate was so helpful with everything and knowledgeable about all the products. Definitely will be back
Excellent ???. Thank you. Will stop again when in the area!
Love this place
Awesome staff easy to access and understand with great knowledge!! Keep up the good work!!
They didn't even serve me let two people go ahead of me first and last time I'll go there it's all bad went to exclusive instead wow lol fu it was a race thing
Sophia was great bud tender. Really recommend this place
Ask for chance and Hannah they were a big help thank you guy's
One of my favorite dispensaries in the area. So cute, great product and friendly, helpful staff.
Great cronic and good loud very nice and great price
Jasmine was great and helped me find what I needed
I just left there and there's seven other ppl in front of me and they left some one jump in front of all of us bc they new him. I won't be coming back . Very rude .
Nice, knowledgable staff, welcoming environment.
Amazing service, great prices. I love you guys!
Very bright, clean well-stocked store with friendly staff and salespeople!
Great staff!!! Good product too :)
Nicest people and a wonderful experience!!
It grows on ya!
I used to be a long time loyal customer but after they went rec, things kept getting worse. I took my business to olswell and am happy I did. That being said, I decided to give them another try after a month hoping that maybe things improved. They did not. I can’t say enough about went wrong with my order. Placed the order shortl
Never going back
Quick and nice staff. Thanks Dave
Lia in the front & Max in the back were amazing! Great customer service, lots of knowledge on their products, and so welcoming & friendly! Will definitely be back!
I buy from here ALL the time! The last several times it didn’t way out and so dry it just crumbles into dust. I reached out on Facebook AND sent a text with absolutely NO response. Might have to start taking my business elsewhere. ***EDIT*** Changing my review to 5 stars. Received a phone call and got 25% off my next order! Just or
Great place with great product! Staff was very helpful and knowledgeable. Awesome prices too! Also, very clean facility which is very important to me!
I've stopped in numerous times. I have always been treated well & left satisfied. Also a nice clean facility Keep up the good work!
Best dispensary in Grand Rapids and Pash is one of the best bud tenders always helps get what I’m looking for
OK first of all I was absolutely amazed at how amazing this place was. I am from Illinois and the dispensaries here are a lot different. I walked in and I felt like I was welcome and it was just like a store that smell is absolutely amazing. You can smell the bud right when you walk in the building. Super clean and beautiful building
One of the best experiences I’ve had in Michigan the staff was amazing I think her name was Gina in front so friendly and knowledgeable. Then my budtender Mik was amazing as well she gave me so much insight on edibles and flower so pleased with my selections. I will be back in the future hope I got both of your names correct!
Love staff love products what can I say ?
Went for griz and very disappointed that we didn't make it in .
Customer service is great It's just the higher up managers and the point system. I spend too much money in this store to be getting shorted in my points. I really wish they would fix my points and give me my points that they missed up due to the new system they say they have. I'm furious
Pash and Mia helped out me and my friends today. Possibly the two sweetest humans in existence and made shopping an extremely pleasant experience. We left with lots of cannabis, free tshirts and smiles on our faces. Thank you girls!
Great employees, huge selection, MEDICAL AND REC, I'll be a regular :) was very pleased to find Griz's strain there!!!
I waited over 25 minutes as people came in and were called back before me. This was not a great experience. I dont know if ill be returning to this establishment
I initially came to Joyology to get a better understanding of edibles and other options, and found a very clean, welcoming, and professional environment. Everyone I worked with was polite and gave recommendations while clearly explaining the products. I have since been coming here for quite a few months. However, today I came in and
Friendly and knowledgeable staff.
Beautiful first experience ?? Max was awesome, def find the guy
First time visiting this place. Everyone was extremely helpful and knowledgeable! First, after registering, a worker came out and sat with me to discuss what I'm looking for, the type of pain relief I wanted, etc.
Helpful workers and good product
Great service, great selection and great overall environment
I recently had my first ever experience in a cannabis shop here, and I was unimpressed. I felt very awkward from the time we entered the building. I would have felt more at ease if the people at the front would have been more welcoming and enthusiastic when we told them it was our first time there. We'd literally never bought cannab
Mik was an awesome bud tender!!! So accommodating and helpful!!
Joyology has a great assortnment and very friendly staff. Jasmine has helped me several times and always goes above and beyond! Thank you for your knowledge and kindness!!
I had the best bud tender named jasmine
Would never ever come back to this place and I’m glad I didn’t spend my money with them. I called an hour before they closed and told them I would be coming in. Of course I didn’t say exactly when but I told them for sure before they closed since they told me 9. NOBODY suggested I order online because they don’t accept walk ins. Of c
Very professional and informative
Very chill employees, great atmosphere as well. Highly recommend. Definitely will be coming back if Im ever in the area. Hope everyone that works here has a great rest of their year ?
I typically go to joyology once a week and I have NEVER had a bad experience. Today was no different. Budtender Jasmine was knowledgeable, patient, and very accommodating. Despite being relatively busy, the desk staff was kind and able to get me in and out quickly. Joyology has dank bud and a dank staff!
Very nice dispensary, never that long of a wait and very helpful staff! Mik walked me through the different types of sativa and indica, she was really patient with me and was really nice about working within my weed budget ??
The staff walked is through the process of being new customers to Joyology. The selections available to us were abundant but not overwhelmingly so. I'm definitely looking forward to going back!
Bud tender very knowledgeable Prices a little high LOL
I had the best experience possible going to this dispensary everyone there had the best personality and were super nice! Especially our bud tender she was super nice and helpful!
Pash is AMAZING! She totally made my day... you all gotta come in here and see her! She set me up with goods, to keep me busy for a while! Always a Great experience here at joyology Grand Rapids! Thanks Pash ??
Awesome place very helpful
Bryce was an amazing bud tender and great service overall! Will be back :)
I thought I died and went to heaven staff goes above and beyond help that you need and they guide you in right direction
Looks good had some good flower I just happened to get small buds on my visit I'm assuming its one of the better shops in the city as most seem rec and I've only been here and Gage in grand rapids. 4g 8ths but the price point for the quality doesn't wow me. May be great for the area though.
Went here one time. The person who helped me really did not know what they were doing and only thins she cared about was trying to charge me as much as possible . Prices differed drastically from in store. When I showed her the product and price from online she just beat around the bush .i was supposed to have a 20 percent discount.
Super friendly and good options
Staff is great! Always a friendly and pleasant experience. Vianca is wonderful!!
What happened to this place?!?!? Joyoloy was my go to for a long time. I was a loyal customer that shipped here at least twice a week for the past year plus. Unfortunately they have completely gone downhill since they went recreational. As a loyal customer, I would not expect to be treated the way that I have been lately. My las
I felt very rushed out the door. Good product and their rep is good but...also don't think I got my first purchase discount, these things add up when I have so many places to go.
My husband and I were visiting the area from out of town. We went 3 times during the 2 days we were in the area. The bud tenders are AMAZING. Everyone who works there is so nice! We had a young lady named Pash who helped us out on 2 of our visits and another young lady named Jasmine helped us as well, both were wonderful, so nice and
usually give a five-star but today we can only give three Bud tender was not that great until he realized I was already sitting at 700 points. Not impressed today but I'll be back but with a different bud tender
Helpful knowledgeable staff
Excellent service and order ??
Mike was very helpful in finding me just what I wanted. The front desk girls were very friendly & nice also.
Amazing staff. Amazing selection highly recommended
Love this place. Friendly and professional, great selections.
Everything I bought from here is good . The pre roll good. The workers there are nice.
The Staff and selection is wonderful.
Great product and great service
Jasmine you are amazing!! Thank you for all your help and everyone there has amazing vibes! Beautiful place!!
I go here from time to time and it's hit or miss, the bud tender tells you one price then the cashier gives you another price usually $10 more. Any ways I bought the .5g cart in the joyolgy brand and the package advertised 77% thc 0% cbd yet I can't catch a buzz at all nothing Noda zip zilch. You get my drift I would 100% not recomme
Excellent selection of product, friendly staff and decent prices! Not too mention they are medical and Rec!!!
They dropped their prices which makes them a great option now. It's a clean, and fun colored place. Ask for Pash!
Receptionist was nice. Although a little busy we wasn't in the shop for more than 30 mins. Our bud tender was very informative. Can't wait to come back. Oh yeah the SNICKERDOODLE was FIRE!!!! Big too.
Super friendly staff, great suggestions! I loved absolutely everything that was recommended to me.
Service and selection is great
I placed an order for delivery and the girl who answered the phone was so dumbfounded she had to put me on hold to get an answer for a simple question!! Her customer service is straight Waste Management, shouldn't be allowed to interact with customers. Finally got my order placed and it never showed up, big surprise!! So I call back
Great atmosphere and the budtenders are amazing! Mik helped me out and made the whole experience easy and fun!
Go see Jazmine shes got the gummy knowledge, she helped me find my new favorites. #tipyourbudtender
Great deals also 20% off if your a student
Mik was super helpful and answered all of my questions. They really explained everything in detail as to why they recommended what they recommended. We had a nice chat while she was getting everything ready to go. Not to mention the atmosphere and decor in the place really makes you feel good and upbeat. Thanks Mik!
*Mik the bud tender, was amazingly insightful with the assistance she provided. Quick and supportive. Relative communication in the simplest form just made my day! Thank you!
Mik was a huge help ?? Love u all! You all rock
Friendly spot and prices are not terrible for the location! Selection of product was vast and plentiful! My budtender Pash was amazing and very friendly as well as informative, plus Joyology becoming recreational being RIGHT NEXT DOOR to me maybe a problem if they keep these gummies worms and MaxScience terp tanks in.
My experience was the least pleasant of my dispensary visits in Michigan so far. The clerk who helped me was not very helpful at all. He was also very hurried for me to just list items, choose, buy, and leave. Seemed very disinterested in answering any questions. I recommend you go to "High Profile" dispensary instead. Their employee
My personal opinion, excellent facility with a wide range of products 4 medical needs containing cannabis, very clean, extremely friendly staff, and they take care of their patients very well, definitely recommend joyology
great dispo in a great spot, with great product! i like the vibe inside and the staff are very pleasant and friendly. i’ve been in here a couple times and i actually had the same budtender (i believe her name was holly) — good conversation AND good recommendations. this place can get a little pricey, but with the excellent selection
Very knowledgeable and the wait isn't too long.
First time there felt rushed like they were on commission or something don't like that
Sophia was incredibly helpful... She walked me through what products would suit me best, and ultimately found a product I loved that was within my budget. I will be a returning customer because of Sophia's attentiveness, and her attention to detail.
I love how unique the asthetic is here. Super nice front desk and a short wait... Also bud tender Chance is amazing! I will be back! :)
They prices went up once recreational was allowed do shop there anymore
Sophia and Maddie were very helpful! Highly recommend!
Everyone is very helpful and friendly. The prices are comparable and there is a good variety of edibles to choose from. Our new "go to" place in GR.
I have to be honest, my first visit wasn’t great. My budtender couldn’t tell me anything about the products other then it’s “dank” and “fire”. I decided to give it another shot and I’m SO glad I did! Pash helped me out and she was amazing!! So incredibly friendly and she knew her stuff. Then today I had the pleasure of working with
All of the staff here are amazing, they are fast and their customer service is like no other in the area, I've never had a bad experience here before. Mike is the best!
Worst experience ever!!! Very slow, for an online pick up order, budtender was completely unprofessional and did not give us our receipt or change.
Great selection and wonderful customer service!
Expensive but great people and products. Top shelf stuff so expect to pay for top shelf too. I will be back for sure. Love having access to top quality products and knowledgeable staff! ????????????
Thank you Sophia for being so kind and informative. You are the best!
Friendly and helpful staff. Clean and very nice.
Small wait but nice place
The only dispensary in Grand Rapids that doesn’t let Med patients go in front of Rec patients I thought this was the one of the benefits of being a Med patient but clearly not here
I deff give 5stars here, I love the customer service, though it can get hectic/busy at times and things happen the ladies up front do an awesome job taken care of everyone! Teddy my bud tender the last few times did super with suggestions and product knowledge this was the case with my first curbside experience as well . I’m a Med pa
Took forever to deliver and I still tipped them
Love This Place. Great Employees, Great Service, Great Weed And A Wonderful Experience