Joyology - Grand Rapids

Just cause name change, but same practices. Advertising online for 45$ oz but when you get there they don't have it but do have 100oz. Even after I called to verify I wanted two oz of that offer. They said they had it. Even got text that it was ready. This has happened on three occasions. So when I question it, I get banned. Yes I wa

The best ever, delivery was fast and easy!! Definitely would recommend.

Very personable staff, great selection of products and always great service received.

I’m gonna start by I just had bought a common citizen half gram resin disposable, was so excited to hit it and now it won’t hit, it does hit but only tiny hits and I have to breathe hard for the device to hit at all, I’m just dissapointed because I really love there product and this has to happen to me right as I am excited to hit th

Joyology was nice, but save yourself the time and effort and go to a different place. It's bad now.

Nate was great! Knowledgeable and friendly! Will definitely be back

Not a bad spot but SOOOOO understaffed. I always get what I need but it is super painful. Bring your patience with you. Message for the management: pay your staff more, fire employees who are unreliable, and raise prices to decrease volume. There are ways to help fix the problem, do it please

Great place to go they tell u what u want to know and they are friendly

Connor, my delivery driver was incredibly kind and thoughtful…he’s always fantastic…the product and service from Liv is amazing.

I had some trouble with my order but there GM Felix was able to get me squared away with my next purchase thanks

Thanks for a great and quick delivery Connor!

I’ve been receiving text messages from this company. I have never been to this business before. There is no way to unsubscribe to the text messages (that I NEVER signed up for). Really wish I would stop receiving these texts and emails. But also kind of curious as to how they got my number. Just posting this in hopes they revise thei

Fantastic customer service

I’ve been trying to get an order of edibles all week, and the two dispensaries I tried before this couldn’t find my house and cancelled my orders. Connor was able to find me just fine though! He also called ahead and let me know when he’d be here so I could get my ID and cash ready, and was super friendly. I’ll definitely be ordering

Had Connor as a delivery driver. Friendly and on time :)

I just wanna take the time to give a 5 star rating to CONNOR SEDLAK. Connor was so polite gave me his reviews on different products and got to my home very quickly. Keep up the good work Connor your great service makes me so eager to order from this dispensary again.

Great customer service. Delivery is quick. Employees are very friendly and I've never had any issues. Shout-out to Connor for having my order in so fast.

Good service, good products; my recent experience with Nick(not sure which spelling to use, sorry!) has me sold on trying gummies; I had always thought edibles took too long and were too expensive, but now I think they're worth a shot for my health concerns.

Amazing staff, great selection and treats everyone with respect. Always a pleasure to visit.

Great service..Not a lot of wax or crumble but what a nice little spot. Had a problem with one product and they gave me a new one without issue...First time at this little place.

I already drive out a ways to get my stuff so I tried here about 10 times before staying at my permanent dispo. This place is nice for edibles and bulk flower but honestly garbage deals & wax prices - and is less friendly. The dispo I go to throws me extra deals all the time and gives me more percentage off and freebies definitely an

Nate was super helpful!

This place is great! Emma was super helpful and knowledgeable about the product.

Super friendly and knowledgeable staff! They never steer me wrong ?? Thanks guys!!

Store was very clean, employees were very patient and budtenders were helpful in finding a product thats good for me, store always have good deals and discounts

Bryan was great! Super helpful and polite! Great smoke! Great prices!

I was treated very well.. Ben, my bud tender was very knowledgeable & patient as he educated me in the use of various products.. I shall happily continue having LIV as my go- to for cannabis use.. Love these guys!!

Delivery driver was hella cool. They had great communication with me about my order.

Nate was great! A very knowledgeable and pleasant person. I enjoyed my experience at Joyology today. Thanks, Nate!

Nate was a fantastic customer service help whil assisting me with hash rosin

Very helpful ??

Nate was a Knowledgeable and friendly bud tender

Nate was super helpful and kind!

Molly & Lashaunda are the best associates Ever they got me together ! Great recommendations

I thought this was a good place, but the staff is very rude and snarky.

Nate was my bud-tender today! Very friendly and helpful. Informative as well. He’s cool as hell :)

Nate helped me out and was super sweet!

Nate did an awesome job helping me

Nate hooked me with killer deals on my order!

I absolutely love this place! Even though I have stores closer to my home, I always travel to this shop. Nate waited on me today as he often does, and I’m always impressed by the depths of his knowledge and his delightful personality!

Jorden was really nice sweet great consumer service love it here

Great price. Great products. Free pre roll for first timer. Definitely reliable place to come back to

Nate is a great budtender, he’s always very educational when I visit and has great recommendations!

Lashawnda is awesome! Selection is great!

Nate was so helpful

Jarod was EXTREMELY helpful and knowledgeable, definitely will be coming back after this experience thanks to him!!????

This dude Nate was super freaky awesome; totally helpful since the selection is so big i wouldnt have known where to start without him.

Nate did amazing

Nate M. Was an amazing staff member and is currently helping me find what works and what doesn’t work for my lifestyle which I greatly appreciate! Always super nice and easy to have conversations with! Looking forward to coming back!

Go see Nate. Very helpful

Nate help me out help me redeem my points. He was very efficient made sure I had the right rosin!! Like always I’ll come back.

Nate!!!

Nate made it so easy to come in and get what we needed definitely recommend

Nate was awesome!

Super easy and helpful! Nate is well versed, and knows his stuff!

Just quit this place after MANAGER of HR swore at and belittled my entire staff. Said they would be “okay without us”. I loved my staff and the way that I saw them disrespected was appalling. Any other place in town would be much better. Do not help this company. They sell weed that might damage your health. 11 people walked out tod

New ownership came into the store today and started yelling and swearing at the employees. I have nothing but good to say about how the employees handled it. Liv needs to be held responsible for their HR managers escalating the situation and making customers feel uncomfortable. I’ve always had positive experiences with prior ownershi

This place is going downhill. I have never witnessed a more unprofessional establishment. Managers are screaming at their employees in the middle of the showroom with patients there during open hours. I am so sorry for the employees that I have come to know during my visits here & unfortunately I will not be returning EVER again. I h

Love the amazing staff. Brilliant selection and a great location. Looking forward to this being my staple each time I’m in in Grand Rapids.

Love the group of people I got the chance to know & work with. Peace & love. HR manager has no class or professionalism towards staff

Love this LIV location. About time they came more to the West side. Stellar staff and all the edibles this man needs to sleep at night.

HR manager should be facing a DOL suit. Common citizen...more like trash citizen.

Super great customer service!

Everyone is super nice, and able translate me not knowing what I want in to getting exactly what I needed.

“Joyology” will forever be the best job I ever worked at.. best customers and coworkers a person can meet.. but Liv Cannabis GR is the absolute WORST company a person could ever work for.. I’ve never been so disrespected in a workplace in my life! They are very unprofessional and do not care about their employees let alone their cust

Jarod was super cool, he hooked us up with good stuff! Cute place too!

Great atmosphere! Kelly was a pleasure! She was super welcoming and very helpful. Will be back soon!

Love the group of people I got the chance to know & work with. Peace & love. HR manager has no class or professionalism towards staff

This is the absolute worst place to work for! Liv Cannabis bought out Joyology a few months ago and came in not retraining the staff nor introducing themselves the HR manager seemed like everyone should’ve known who she was and started cussing out the staff on something she didn’t like, just very unprofessional. DO NOT SHOP HERE! The

Connor was great! Super helpful and polite! Great smoke! Great prices!

I shopped here for the first time a few weeks ago, after just coming off of a flight I raced over to the store to catch you guys before closing time. Maybe I was cutting it too close with time , as it was clear me being there was a burden to my cashier Charity. She had little information to offer and I feel rushed me out the door. Th

Jordan was so helpful. She answered all our questions and offered some great options for us to try.

Shout out to max and his manager who's name I didn't get for the good service !

So look first of all the anime got me! No shop has a better lobby and my budtender Jordan(hope I spelled it right) was knowledgeable, tatted up and cute asf???? I may have a new home

Great

Emma is the best

Had a wonderful experience, Brandon Fitzgerald handled the transaction professionally and I was extremely satisfied with his knowledge n his suggestions were spot on

A great selection of products from flower to edibles to glass. Brandon was a great help and a welcoming presence!

Great customer service lots of good flower

Great flower power!!

Nice deals cool staff ask a question they can answer it

Always have a great experience with the friendliest staff. Nate did an amazing job explaining the different products and getting me what I needed.

Such an amazing cannabis shop!! They always have what I need and so nice!

Bright, Uplifting environment. Friendly and educated sales reps. Daily specials and they offer Medical & Recreation items.

Jarod was a great help!

I had a very pleasant first trip in. Front desk was friendly and informative. LaShawnda was super helpful and patient with all my questions. Looking forward to trying her recommendations!

It is what it is.

Jarod was the best budtender i have EVER had. He’s so easy to talk to and super knowledgeable. Made my trip to Joyology in Grand Rapids so worth it and enjoyable!!! ????

Jordanne was absolutely perfect and went above and beyond and recommended very good strains

Jordanne was beyond helpful!! This was my first time and she’s super knowledgeable. She made this experience so wonderful! Jordanne keep doing your thing!

Very fast, friendly and efficient great prices. V (store associate) was great very friendly

Best place in town for all cannabis wants and needs!

Absolutely love this place, they always remember my Preferences and are overall a great team of people to shop with. 10/10 recommend asking them what their favorite is and trying it because it always hits the spot. This visit brandon knew exactly what I was looking for before even telling him and made recommendations that fit my tast

If your website says open to 9pm then stay open or change website.

Best ever love this place and the staff is so amazing

Very personal and helpful with suggestions.

Nate was very knowledgeable and very helpful

Store is cool.. nate is cool .....

I LOVED coming here to buy flower and concentrate but my visit today was a horrible one. I don’t think I would ever spend my money here again. The front desk receptionist was really rude and she’s lucky she didn’t get cussed out.

Nate was very helpful and got me the right medicine,thank you ??.

Jerrica, Holly and Spencer were amazing. This is my favorite store in town. Thru have great prices, product and great customer service!

The dispensary was very nice! Max was our bud tender and he was very kind and knowledgeable. The whole staff was awesome!

Not great selection

Nice setup. Iconic employees. 10/10 experience.

Brandon and Jarod were excellent budtenders and I absolutely love joyology as my dispensary.

Nate is always great! Helps 24/7!

Nate was pretty awesome. He was very friendly, personable, and just all around great to work with.

Had the best experience here! Bud tenders actually knew what they were selling. My guy Jarod got me right with not only finding exactly what I was looking for but got me with the deals! This is now my favorite dispensary, worth the hour trip!

Nate was very helpful and descriptive, positive experience for a first time customer. I’ll definitely be back ??

Walked in first thing in the morning and was not even greeted. Saw that more than one employee was helping a customer while I stood and waited. So I left

Always a wonderful experience at Joyology! Each employee is kind and helpful and the product is consistently great. Highly recommend!

Absolutely great staff, well informed and helpful!

Jordanne is very nice and knowledgeable! I love your store and the people who work there :)

Best concentrate prices in town.

Amazing staff and amazing prices!!! I’ve been to a lot of dispensary’s in Michigan AND Illinois and joyology is by far the best dispensary experience I’ve had by far. Even waiting in the lobby was a good experience1 The staff is super friendly and knowledgeable about their products, I felt like I was a regular at the shop even though

Okay, I'm actually reviewing because this place has the best product I've had in four states!

Great place! Awesome staff!

Joyology gives me the best bang for my buck! I always try to hit them up on Monday’s for medical discounts and double points. Nate helped me out today. He knows his product and could recommend the freshest buds. Thanks, Nate!!

Nate was a great budtender! Knowledgeable and friendly!

Brandon was Great! Always a good time.

Amazing store. I can't believe they carry an organic brand. Super knowledgeable budtenders. I'll be back for more Better Daze! Amazing flower!

I had a great experience here at Joyology! It was my first time at a dispensary I'm Grand Rapids and Emma was so amazing!! She informed me so much on the products and was so great to talk to about all things green lol. I'll definitely be returning and shopping with Emma again

Shout out to Brandon for the help!

Had a wonderful experience at Joyology of GR. LaShawnda was the most knowledgeable budtender my husband and I have experienced in any dispensary so far!

Nate was great!

New fav dispensary in GR. Nice open atmosphere and plenty of staff so very little wait compared to other places. Max was super helpful, listened to what my wants were and gave me a few options and smells. Even helped me find a good deal! Thanks Max ????

Nate is the best thing you guys have going

Jordanne was excellent and helpful

Would like to see a better live resin selection on the medical side especially.

Nate was great and had great recommendations

Came in the other morning and had the best experience ever! Sarah M was my budtender and was extremely helpful, friendly and knowledgeable! Will be back soon! Thank you:)

Nate was amazing. It was my sisters first visit and he made her feel right at home! This is the best dispo in GR

Nice selection of products but for some reason this dispensary rounds your total up on every purchase. I found that odd as no other dispensary in my area does that. Aside from that I was served promptly and was in and out of the store with ease.

Average selection of products but for some reason this dispensary rounds your total up on every purchase. I found that odd as no other dispensary in my area does that. Where does the rounded up money go as they refuse to give change?

Max is always super helpful and kind. His recommendations are always top notch.

Max is always very helpful and on point w/ his suggestions.

Store is clean and had a decent selection, but the staff were more concerned with watching a football game on their phone than helping answer my questions or offering me accurate pricing. I tried reaching out to the store directly with my concerns, they responded with an email that didn't address any of my concerns, but did take ste

Nate & Brandon provide excellent service with a friendly tone! Highly recommend these two gentlemen to shop with!

Seriously. Always a flawless experience. The people here are just awesome! Seriously thank you, keep up the good work!!!!

Update: The email they mention in their response below came. Their proposed resolution was a $5 store credit or 20% off of a purchase (which was supposed to be the deal I was getting the day I was there). Since both options require me to go spend more money at their store, I can confidently say I'll never shop here again. Original

Rae was our shop assistant this afternoon and she was absolutely wonderful ?? She was very knowledgeable and sweet. We will definitely be back and asking for her specifically.

Brandon was super knowledgeable and friendly. Will absolutely be back! :)

Very friendly and helpful. First time there was easy in easy out. Thanks all for your help. Will update after I try the product.

Brandon was so fun and knowledgeable!

Brandon has helped me multiple times and is super nice and knowledgeable every time! Joyology us the best dispo ive ever been to The entire staff is super friendly and willing to help and answer any questions

Lashawnda was great!!! So very helpful each time I go in!

Not very many choices

Nae mad my experience so much better. Top notch bud tender and she went out of her way to make sure I got the best deal. Loved my time there and the product was great too.

The neighborhood is filled with a bit more joy now due to this super clean alternative to a pharmacy. No medical card necessary. Fast too.

Knowledgeable and friendly staff

Very friendly, helpful, and knowledgeable staff! Great atmosphere! LaShawnda did a great job helping me pick out exactly what I wanted!

Great place to go for ur Meds????

Great

This was my first time here. People who checked in after me went in first. Discount on first time in is only a pre roll which legit cost less than 2 bucks. Prices are high and not a fan of expecting a tip for 5 minutes of sub par explanation.

Joyology makes for a positive experience. Love going to Joyology more so than other shops because of their positive attitude and great service.

Nate was amazing and extremely helpful!! Appreciate the service stay blazing y'all see ya again soon

Jordan was super helpful and sweet! Definitely recommend coming here ??

Nate helped me out and was awesome! Super personable and friendly! 10/10 will come back because of him!

Great medical product and pricing!!! My go to...

Brandon did an amazing job. Gave us plenty of information on different products and what was best for us.

LaShawnda met my needs and more quickly and effectively. I left feeling that I received great value for my money. I am very happy with the product. My expectations were exceeded!

Nate was very helpful and informative. Helped me find what I needed. When I came with no knowledge, and not much cash on hand. Will be coming back!

Nate was awesome!

Great environment and very helpful staff, Nate helped us pick out some things that were perfect for us

Thank you Nate! Great service, good prices ??

Nate is awesome! Very helpful and knowledgeable on products

These folks are always so knowledgable and helpful.

Nate was super helpful & a joy to work with. Talked terps with me which is always refreshing when a budtender knows terps vs just indica/sativa/hybrid. Thanks Nate! ??

Omg love this place the deals wow

Nice and helpful customer service staff, but I have no respect for the owner’s business practices. I was told all purchases are rounded to $5 increments along with a $3 transaction fees for credit cards. To justify this policy I was told that the small credit card terminal they use is actually an atm and not a credit card terminal. “

Jarod was awesome. Very knowledgeable, and was able to get us everything we needed. Fantastic experience, we will definitely be back.

Updating my review as I was in there last Monday to get a pick up. I wasn't the only one in the lobby however it was no where near busy. I waited almost 20 minutes to be called back, meanwhile there were people who showed up much after me who were called back first. After I got called back, the order wasn't read back to me and I was

My husband and I came here for the 1st time and it was great. We were helped by Brandon and he was so helpful and knew the answers to all of our questions. He had a wonderful kind personality. Great place to go. Very good experience.

They got the best deals around for concentrate!

I came in yo buy a cartridge the 1st one was horrible it was clogged first hit I don't know if I want to open the second one so I'm going to come back Monday had to work over the weekend

Nate was great and knew every answer to my questions!

First off, this place isn't affiliated with the Joyology of Lowell, so off the bat it's confusing. The lines were long, the atmosphere is cluttered, the selection is generic and overpriced. I don't mind generic, Mike Tyson gummys are everywhere but they're still good. The problem is when you're already pricing high for the market, an

Hey everyone I barely like to make reviews but I honestly gotta compliment the team in this facility. Special shout out to Nate very cool guy, past couple of days I’ve come in to pick up a pre roll after a long day at work; he’s been my bud-tender. He’s very conversational especially about things we had a common interest in, one bein

Muy Bien

Nate thank you so much!!!

Nate was great! Very helpful and a cool guy to deal with!

nate was very helpful and made the whole experience amazing!

Charity did great

Rose and Max were so helpful I got the CBG for patches and they worked great

Emma was the best help!

Great place great product excellent customer service come see Chris he will get you taken care of

Good selection!!

So many better places to go in town. Do not go here. Ripped off and employees have no knowledge of product. Was told Camino was on special BOGO. I bought two assuming one was free. Listed online as $22. I also got a vape cart as a gift for $15. Math says I should have been charged $37 plus taxes. I was at first told my total was $30

Nate A very helpful person and can suggest good products.

Brandon has always been great helping me find exactly what I need not only this visit but every time I have the privilege of him as my bud tender

Nate was a great to help with what I needed

Nate was fantastic. He was very knowledgeable and was fantastic with helping pick my items!

Awesome job by Nate today

Nate Great info and experience

Nate did an incredible job! Was clueless walking in and felt like an expert after.

Awesome

Been here a few times and have had a good experience each time. Kelly and Max were very helpful!!

Nate’s a pro

Nate was really helpful, attentive , and helped me find the products I wanted!

Weed is Good Nate Helped Me Out Alot

Nate

Nate was very helpful and gave great recs

Jordanne was very helpful!

Quick service and a beautiful facility

By far the best dispensary I’ve been to yet, very friendly and knowledgeable staff here!!

This is an excellent dispensary! They have regular specials on all the different types of products but their prices are already very competitive so theres no reason to wait for a sale. The staff is very knowledgeable and friendly. It’s run very efficiently as well. I’ve never had a significant problem but the one time I had a mino

Nice environment, not like the shady, oppressive, opium den feel I get other places Here there are big windows and an open air feel to the place, again unlike the dark back ally drug dealer sensation I get from other dispensaries Still not a fan of how it feels like big brother is watching, and unicomp grants permission, so four st

First, I always love going to Joyology! The peeps are always cool and knowledgeable. Today, my Bud Tender was Jarod. He is made some great recommendations and was really just cool as a fan. Thanks J!

Nice people good weed! My regular spot.

This place is awesome. I literally was advised to come here. I love the staff and atmosphere. honestly there product was the best I had within two years??

Had a great experience with Nate! He recommended specific strains based on our needs and was super personable. Process was efficient and the visit was simple.

I really love coming here, nothing but great help! Thank you Chance for your help today!

I visited today for the first time and was very impressed! Michelle was very detailed on showing me around the store and explaining things. She was very nice, friendly and extremely knowledgeable about cannabis. I will defenetly be back and recommend to my friends and coworkers.

Joyology rules. Aia double-rules!

Max was very helpful and always helps find the right product quick

Max made my experience today super smooth and recommended something within my budget. Super helpful thank you!

They're selling leaves and stems and advertising it as shake, refuse to fix this issue either. Would never return here and don't recommend.

I'm from Florida on vacation. I came here. Nate took care of me. The people very friendly. I'm leaving in two days I bought enough for a week ????

Highly suggest Brandon at Joyology. From being greeted and welcomed in, Brandon had knowledge on the products that put us at ease. We will be back and you should also stop in!

Honestly this was my 1st dispensary I ever visited and since then I have been comparing my experiences with other dispensaries I have visited Vs joyology and some come close but fall short with to my experiences with joyology...now I have about 8 fav budtender and honestly I recommend any at service but my 1st and last experience was

Great place to get your need for weed!!

This piece of professional weed csr,got me right. Thanks so much JAROD!!!!!!!!!!@

I go into joyology at least once a week if not more, i have interacted with many of the employees, brandon, jarod, nate and emma, they always have good attitudes towards answering questions about products, they always seem enthusiastic to be at work, they make it a good experience probably the best in Grand Rapids in my opinion

I just love it when me and my husband come to the grand rapids store almost everyday and Brandon and Jared Emma and Nate are just the best and we will be there today to see you guys again

Brandon my man!! Stopped in Michigan and the name of this place alone just makes you curious if they can truly provide joy? The minute we walked in Brandon was all hands on deck. My man was honest, pointed me to the direction of what I was looking for and just all around was a good vibe. You’re the man thank you my friend ??

Max is not only good at recommending hash products but a fine gentleman as well.

I love it and max is really awesome he helps me out.alot

Great location, knowledgeable, helpful staff

Jarod made my first trip to a dispensary perfect! Knowledgeable without being pushy. Great experience ??

They seem short with me..... I felt a lil rushed, there's so much to choose from tho so it takes me a minute.

Great deals daily. Huge selection from flower to carts to concentrate to edibles to pre-rolled

Super friendly. Wide selection. Clean, comfortable, attractive.

Great facility with all my needs! A special shout-out to Mak who was so kind and a great listener. Showed great knowledge of all the product and helped me get exactly what I needed before I even knew!

Max is a very good bud tender and helps u with anything u need

I live in Grand Rapids Mi. I googled Joylogy and "Joyology of Grand Rapids" popped up. I hit the link for the website. The website popped up. I hit order, it said choose location, of course I wanted Grand Rapids and its not one of the options!!! Please fix this!!

The lady who helped me on the phone was very nice. They were pretty helpful when I got in. Prices are not that great compared to other dispensary’s. Also they don’t really give you a reason to want to come back like most dispensary’s. So don’t expect your free joint lol. I’ll stick with my original dispo. Overall a blah experience. N

Great place great selection of flower prerolls carts you name it and crystal was super nice and helpful I'll be back

We had a very good experience and Max was awesome thank you

Professional and laid back staff. I was impressed with security measures and ease of visit. First time there. MD-Tennessee

Brandon was such a big help!

You all this is a great place 2 shop your 1 stop shop people there r great prices r grea

Got my first delivery from Joyology GR. Was a quick and easy process. Emily was a friendly driver who made the experience great . Thanks a lot Emily!

Not the first time I've been here. But also not the first time I've had overcharges made to my account from this store. 7.00 at one time. Are your employees embezzling off of your customers cash and cards? This store has been through so many changes since its inception. If this is happening. YOU COULD GET YOURSLEVES IN LEGAL TROUBLE.

Great Place Very Nice Staff Good Deals Stop In People

My peoples

My favorite Michigan dispensary! Always good deals. The bud tender I usually work with is Nate. Cool dude, real knowledgeable about the product! Definitely recommend stopping through if you’re in Grand Rapids.

Only the second dispensary in town I’ve been to. My bud tender, Max, was a pleasure to work with and was more than willing to help me make decisions when I was torn between product. Appreciate the insight and first hand knowledge of product!

Second time going in, and it was a lovely experience again. My helper/guide was LaShawnda , and she was friendly, helpful, and knowledgeable about the products in the store.

These guys are great at what they do! I've never had a bad experience with any budtender. Huge shout out to Max for getting me hooked on my favorite product though!

Max was awesome. Knowledgeable and completely friendly and welcoming!

Brandon is my #1Budtender!! Very good customer service and very patient! ????

Terrible experience at lowell location. Save yourself frustration go somewhere else

Jordan was extremely helpful and knowledgeable about the various products and strains.

I'm always pleased with my adventures to Joyology. The staff are friendly and knowledgeable. Added bonus: if your doggo likes to go shopping with you, they will be welcomed with pets and love.

?? Jordanne!! She is always so kind and such a huge help in finding what I need for right price Thanks for being so awesome Joyology!!!

We had a pleasant experience shopping here recently. The staff was much more knowledgeable than other dispensaries I've been to in the area. Emma got us all set up with some goodies that we cannot wait to get back home and try, thank you for the great service!

Brendon was amazing he really knew his stuff and the products are top quality!

Loved this place! Great products and great workers. Brandon was who took care of me and my girlfriend and he was super friendly and made our experience very comfortable and informative. Would 100% recommended to anyone who loves some good green and some ever better customer service!

Great experience, Mik was super helpful and definitely coming back because of her!

With so many dispensary choices in GR, Joyology is one of my favorites! Very friendly staff & great selection. Mik helped me today and was super knowledgeable & made my experience great ??

Brandon was great!!

Mik is the best budtender I’ve ever had!! Super friendly, nice, and helpful!! A true ??

I liked it! Friendly staff, helpful, offered nice suggestions.

Shout out my brandon best bud tender

LaShawnda was great at helping me find what I needed with perfect suggestions!

Great service and deals

My bud tender always the best she/ Mik nows what’s good

Lashawnda was great friendly and very professional

Awesome! Very friendly Helped by LaShawnda

We were very impressed with Nik/Mik? and Nate M (two separate visits). They did an amazing job explaining all the different options available. They were very knowledgeable and had a quick answer for all our questions. With their help, we were able to expand our knowledge and even bought a few new items that we wouldn’t have known of

Have a great experience every time. Very professional and very nice. One of the best dispos I've gone to. Brandon was a great help with finding everything I wanted

Excellent service and recommendations from LaShawnda. She was very helpful in explaining everything to my mother and I, who had never been there before 10/10 will go back and recommend !!

Great staff, great service!! Love the diverse selection. We've had many wonderful budtenders. Most recently, Brandon. ?????

I was gonna say names individual names but the whole store is just great. I got my favorites and they know who they are.. every time I came here they treat me with respect and always make sure I get what I’m looking for.

So much Joy ??

Great place, great works, product was amazing

Always a wonderful and great service at Joyology! I want to shout out Max for lookin out for me and making things work so I was left happy and satisfied! I really appreciate him! As well as a lot of other staff, Rae, Molly, CJ, Kane, so many others but I really wanted to highlight Max and his exceptional service but also recognize al

Had a great experience with my bud tender was Max he was awesome

I’ve been to this location twice in the last couple of months and had tremendous service both times. Brandon is a fantastic and very knowledgeable budtender. Dude spoke my language. And then today, Max was my budtender. He also knew his stuff and didn’t try to B.S. like some budtenders at other dispos I’ve been to. Thanks Joyology f

Not only is the staff BEAUTIFUL but so it's the BUD!

I absolutely love Joyology!! I’ve never had a bad experience there everyone is VERY helpful. Shout out to Mik for being so kind…..She’s the best??

First time visit. Wonderful selection, knowledgeable staff, good music ????. I'll ask for Max next visit for sure. He's a cool cat, keep him around! ??????

Mick is amazing!! so helpful, knowledgeable, and easy to talk to!

Nathan was an awesome budtender thanks for a great experience bro that white truffle was the bees knees

The shop was super clean and there were so many product options. Not to mention, the staff was amazing! Shoutout to Max for helping me out while I shopped and giving great recommendations!!

Nathan was so helpful!

Convenient to see everything available. Nathan was helpful with questions. Very nice staff.

Great atmosphere! Very comfortable place and knowledgeable friendly staff. Definitely recommend to those that are looking for medical or recreational??

Great customer service and staff are all very friendly and knowledgeable

Great Serivces today from one of the best JORDAN!!!!!

Great first experience with a dispensary! Had a budtender named Emma, that helped out greatly! Will be coming back soon

Good prices, awesome staff. Olivia ?? she's the best.

GREAT SERVICE FROM JORDANE!!!! I WILL FORSURE BE COMING BACK TO SEE HER!

Got exactly what you need for great prices.

Good people good place, quick n friendly.

First time shopping here, very impressed! Staff was super friendly and helpful, facility immaculately clean and I was in and out quickly. I'll definitely be back

The place is the Bomb! It's a better place when Maxx is there though.

My favorite dispensary

Wyldfire Concentrates are the best 5/100 deal here!!

I love this place Nate is the best bud tender he takes his time with each customer and give you your own personal experience. We Love Nate

Jordan did a wonderful job assisting me and my presence she was quick to respond and precise with her answers I would recommend her to anyone first coming In??????

This week was my first time shopping at Joyology. It was one of the best experiences I’ve had while shopping. Olivia was very helpful and knowledgeable and had my wife and I cracking up. All the other staff working were also very friendly. We’ll definitely be back in the near future!

extremely rude on the phone after asking a simple question

Beyond impressed with the customer service ???? Felt like I walked in to Starbucks ???? everyone was so happy, kind, informative and helpful!! Definitely my go to!!!??????

Just wanna give a shout out to my guy Brandon he is the man he knows his stuff and very cool to talk with!!

Budtender's are always friendly. Even the resceptionist greet you.

Great dispo definitely recommend

Clean friendly and helpful

Love this place. Friendly and professional, great selections. Edit, May 2022: I still LOVE this place and go through them exclusively. Even when there are little hiccups, they always resolve the issue quickly, and also go above and beyond to make me feel very valued as a customer. Thank you!

Jordane !

Jordan was really sweet and very helpful with what i needed..

Dank customer service, highly recommended for all tree purposes ????

Good pricing, friendly and knowledgeable staff. Highly recommend

Great products, had an issue with online ordering but they got it out to me the next day.

There has never been a day at Joyology where I didn’t leave happy and completely satisfied. My loyalty is always to them and I feel really blessed that I am always treated with so much kindness and generosity. I wanted to give a shout out to several people who continue to always put a smile on my face! Brandon, Sophia, Chance, Rae, V

Medical & Recreational product's available! Parking spots are bright colors easily noticed Shopping in-store is accessible along with curbside pickup & deliver 9 a.m - 7:30 p.m Various strains available for medical patients! Friendly staff that provided a relaxed environment for my first visit. Free t-shirt & 20% OFF for 1st time cus

Honestly nicest place in the area, great prices and awesome staff

Nice customer service and very helpful, but they are very expensive.

The only reason I didn't tip or leave a 5 star review is because I was charged recreational tax as a medical patient. That's like I'm paying high taxes for medicine that I'm prescribed. Problem is alot of places are doing this and the only way I can recuperate some of my losses is to not leave a tip. I would think it would be illegal

This was my first time making a delivery and everything about this process went smoothly. Even when my anxiety had me calling the store everyone i spoke to was so kind! 10/10 would do again. Editing to add that the driver. Aja i think is their name, was super nice as well!

Friendly service knowledgeable about products always a pleasure to shop there

Jordon was very nice and help me with everything. Would recommend coming here just for her!

Great convenient place to get weed, and great staff as well, my go-to budtender Max always suggests amazing live resin carts

This is one of my favorite stores to shop at as the budtenders are so friendly and knowledgeable. Emma helped find what suited my needs through their wide variety of product, thank you again emma! Keep up the great work.

Nice local shop, good selection and friendly staff.

Very clean facility and professional staff.

We were in town for the weekend and checked this out, my husband and I had a great server, I can't remember his name, but he was truly helpful. We loved that they provide veterans discounts..

Jordanne, thank you for the great recommendation on the edibles and specially on the element prerolls, those are great. ???

Brandon is amazing! He’s funny, kind, and so knowledgeable.

Great place

Just left joyology and had a great experience with Jarod. He was super knowledgeable on the products and helped me get exactly what I needed. I'll definitely be back!

Stopped in for my free gram for my birthday. And I appreciate them. The lobby is comfortable and SpongeBob was on today and it made me smile.

Exelente atención

Great experience

You all are sooooo good to me!! Aja thanks for taking care of everything today!! Your amazing!!

The lady who helped me on the phone was very nice. They were pretty helpful when I got in. Prices are not that great compared to other dispensary’s. Also they don’t really give you a reason to want to come back like most dispensary’s. So don’t expect your free joint lol. I’ll stick with my original dispo. Overall a blah experience. N

I fell in love with this store ?? they have half my paycheck every week!!! And the ever so beautiful Sidney?? is alwaya a blessing

Stopped by today, Olivia helped us out and knew her stuff!! Only been here a week but very helpful and knowledgeable of her flower and what you’re looking for!! Friendliest attitude with a beautiful personality and smile. Thanks love!!!

Favorite dispensary, great selection, reasonable prices and friendly staff. Jordenne is my favorite bud tender. I always look forward to my visits.

Dropped my sis off in GR(airport) from Lansing & wanted to check out a dispensary. It's a nice small shop but very pricey. They wanted over 300 ounce! No way! I bought a few grams and did get a FREE tee shirt for my first visit. I'll stick to the good prices I get at Pincanna in East Lansing tho. #DoBetter

Tommy was my bud tender today, he was very helpful in finding what I need

This place is great. They need an ugly staff member. I would feel more comfortable talking with someone that looks less attractive like myself.

5 stars. Quality cannabis.

The Best ??????

Good selection of product and good price ..BUT Annoying how Ive spent THOUSANDS here and my number isn't on file for the point system some how; after being a weekly buyer for over year. Ill give this place one more shot. Also they try taking me to rec side every time even tho i check in with a med card.

Yooooooo my guy this be the spot to go all the staff great and my girl Rae top notch she a big dog in the streets

Good selection of product and good price ..BUT Annoying how Ive spent THOUSANDS here and my number isn't on file for the point system some how; after being a weekly buyer for over year. Ill give this place one more shot. Also they try taking me to rec side every time even tho i check in with a med card.*quick response to problems +2

Always LOVE this place! Delivery guy was awesome tonight. Super quick and very nice. Bud was outstanding! Wanted something to give me some energy and help with my pain and anxiety. It sure did the trick!

The remainder was 87 cents so I came in with 4 quarters for the remainder. The kid at the front took my money, told me pretty aggressively that they don't accept change, then handed me my bag. Said thanks and got a sassy "you're welcome".

As a first time customer I fell in love. I wanna live here

This is my favorite dispensary for ordering online... and having delivery

WOW! This place is so amazing. I love the way the shop is designed. When you walk in there is a front desk and you are checked in. Afterwards, you sit in a waiting area until you are called back then you are able to go back and see all of the wonderful products. It smells AMAZING inside. I was also given a complimentary shirt for the

Brandon was super sweet and helpful! Personally this was the nicest dispensary I’ve been to

It's been a while since I was there, but the staff was friendly and patient with my yammering. The prices seemed fair enough, and they had a good selection. Very spacious and clean.

They got awesome deals on carts and the vibe is chill!

My last trip was bad. The budtenders need better training and teaching on cannabis and cannabis types. When asked about deals and prices the budtender didn't even know what she was talking about.

Had a good chat with bud tender Nate. I like the way this place is setup and the staff is friendly and knowledgeable.

Great place. Friendly and helpful

I just went to the store yesterday. I don't really like the atmosphere in there at all. I noticed the edibles and the bud prices were up about 5 to 10% from the store I go to which is Michigan provisions. On top of that I bought a eighth yesterday and it was only about 3 g when I got home and weighed it. And obviously you can't tell

Best dispensary by far. So close to Chicago as well , can’t beat that for a weekend getaway. The staff is friendly the vibe is right . There’s a wide live inventory unlike other dispensaries. Tipping the staff for the best dibs on the nugs is a plus! I love it .

Beautiful place cheaper than most places around too!

They can never get the order right, on top of that the staff are rude every time I walk in! I stopped by this place after my friend told me to try it out, and when I walked into the store, sure their selection LOOKS NICE(possibly one of the worst strains I ever smoked, see other reviews too) but everything is overpriced, the staff is

Don't expect anything of value from here. These people hire a biased, impolite service staff to match the demeanor of the people that manage the facility. I should know, I've spoken to them. On top of that, the bud they have is insanely low quality. THC percentages aren't everything, they try to boost & market their percentages to ge

Rude & arrogant, doesn't hire a diverse staff, and the staff are way too judgemental. No help beyond a reply from their Google Business admin that doesn't do anything for you. I'm not going back here, avoid this place at all costs. If you do go here, leave a 1 star review before going to another place that offers the same, if not bet

Definitely not in your best interest to shop here. I have had better service, discounts, and weed at the other dispensaries available on 28th st. This one is nothing special. If you do decide to use this dispensary, just know it's a matter of time until you're treated like garbage.

Such an awesome place with amazing workers!

Love going here, excellent variety. Gina is an amazing budtender

I went here a few times, each time unpleasant, returning like a fool, thinking the next time would be better. Maybe others have had a good experience because this dispensary is all they know, but trust me, this is not a dispensary I would recommend to anyone. Be extremely careful spending your money with these people, it's a shady bu

1st time in there the staff was super helpful, They definitely know their product which is always a plus. I was in-and-out the door within 15 minutes Highly recommend stopping by if you're in the area

Toxic environment, I just wanted some good bud to smoke on! I could've gotten a discount on something better elsewhere, and received better service at that. Never going back.

This is my favorite dispenserary. They have an unbeatable rewards program, and a great selection with friendly fast employees.

V is amazing, Lilah is more amazing. Peace & love for our Joy fam.

Love this place and the vibes! They have new deals everyday.

Another great experience at Joyology?? Special thanks to Max. You made my evening perfect, with your product advice. Dts, let's go!

Amazing service from front desk to all the helpful employees in the main store. Very professional and knowledgeable of their products. Would highly recommend

I absolutely love this place. Greatest service and alot of positivity from workers and the nice customers. Thank you too the man named Max he gave me the greatest service and he knew what he was doing and saying.

Nathan was an incredible bud tender, very knowledgeable and fun to interact with!! Thank you for making this an amazing experience! ????

Awesome store and staff!

A great experience. Thank You staff

Max helped me out today with getting some med flower and I had an amazing experience! He was super knowledgeable, friendly, and I really enjoyed getting to chat with him about some of his and my favorite products. Massive kudos to Max for being such a fantastic budtender!

Brandon was awesome and helped me choose some great organic soil-grown medicine! He’s knowledgeable, nice, and very helpful! ??

They are very professional and super friendly.

I’ve tried Joyology numerous times now. Their products are always good. I will admit I’ve encountered some snaffus in ordering and there was one time a lady manager was super rude to me, BUT AND THIS IS A BIG BUT, THEY PUT THEIR WORK IN. They hired better people to solve the problems, decreased their delivery wait time, and upped the

it’s always a good vibe here. easy quick in and out of the door. deals on deals and front desk lady leela was helpful and mad beautiful

The only dispensary I go to.

This is always my first stop when browsing for something new, and am never disappointed. From variety to price, not to mention the amazing staff, Joyology is definitely one of the top contenders in town.

Avoid at ALL costs! Expensive product and all three of the pen carts I bought don’t work AT ALL. Cant even get a refund for the $100+ I spent for product that is just straight up a scam since I live on the other side of the state. Not one single puff produced from the money wasted at this place

Best place to buy weed in gr area. All the employees are nice and stoned just how I like it. I can walk in on a bad day and leave happy. Highly recommend. I use to shop at ascend and the customer service and products suck shop at joyology cause they are the best dispensary in the city you will not be disappointed

Aja,Always friendly and professional ??

My Go To! Best of the best

super helpful budtenders, huge selection of everything you could think of. def my go to

I have never had a bad experience at Joyology except once I felt really rushed, but that was about it. I really enjoy their weekly deals, especially if I'm looking for something with a deal on a particular day. The staff is really friendly and likes to chat with you while they're helping you shop. Go to Joyology for a friendly exper

Love this place

I had an issue today with an order not being delivered, but CJ, the manager really took care of the issue when I called and got my order right out for me. I love that Joyology delivers. Almost everyone I have dealt with has been nice.

Max is amazing, one of the best budtenders in town. Service is so fast and efficient I love this place.

BRUH. As I sit here, higher and freer than those flying whales in Fantasia 2000 (if you don’t know, look it up..) I realize that I just couldn’t not give thanks for the gift of pure joy I was granted this morning. I ordered wedding pie but they were running low so they offered me the rest at a discounted rate, but I asked if they ha

Always an awesome experience with you guys! Communication & timeliness exceeds my expectations every time. Taylor was so nice & patient, couldn’t have asked for a better experience! Cheers to her & all of you for the great service you provide!

We've came here a couple of times and the people here are so awesome! Especially Brian! He's help up a couple of time and is a joy to talk to.

I ordered delivery and it took them 3.5 hours then i ordered again today and at 4 o'clock and now it's 6:25 and they still ain't show up yet worst delivery time in grand rapids but good flower

Had this guy named Chad I think, he has been there since July I think he said and he is a floor manager. He was chill and was patient with me being a first time customer. Recommend some good bud.

Big thank you #1 bud tender Michael Today 3/29/21 Received Excellent top quality 5 star Customer service from Michael when I visited the Store he helped me decide on products with his knowledge All around good vibes I’m very happy with my selection he helped with And the great interaction. Definitely recommend the Molotov 19 flowe

Great place and great product

I Truly Recommend this place I've been here twice I had a problem once and they was right there to fix it for me?????????? awesome people working here very friendly and welcoming from when you enter the door and leave can't say enough about this place ???????

Clean, inviting dispensary close to the city. I've always received great service here. Prices are fair and the wide selection is nice. Whenever they're out of a product, they call you immediately and recommend several substitutions which is always appreciated! I will continue to shop here.

Disappointed! Web site says they sell recrational. They don't!! I drove fifteen minutes only to learn it's a medical facility at this time. Waste of my time!

Very friendly service, employees are knowledgeable about the product and the quality and price are great

AMAZING!!!!! Loved it!!! Great experience by far totally reccomend from the receptionist to the budtender ya'll killin it great selection and variety knowledgeable and friendly staff worth every penny spent will be coming back and with recommendations as well gotta spread the JOY thas just logical therefore giving everyone the JOYLOG

O.M.Ganja. 6/5 ??. I unintentionally made my orders difficult and needed 3 different support interactions because of my errors, plus the pickup. The first 2 interactions were handled by Pash, and the last by Chance. They may be literally the nicest, most easy going CSRs I've ever talked to. Chance even went out of his way to explain s

My bud tender sash was great ran me through a bunch of options was very patient would highly recommend Edit: I think I got her name wrong but she is amazing one of the mains I come back every time great knowledge and extremely friendly and caring

Love there set up. You can see everything you want to buy. The point system is great. Great help with questions for Seniors. And nubies. ????

Great experience from the moment you walk in, everybody knows what they’re doing and is excited to be at work. My budtender Bryce was very knowledgeable and helped me find the right strand for my needs. Excellent service and will definitely be coming back!

Had a wonderful experience here today. Bryce was so awesome to talk to and very helpful!! Can’t say enough good things about this place.

Awesome

THIS PLACE ROCKS! Ihave been to a LOT of dispensaries. And honestly best out of all of them. VERY QUICK, COURTEOUS AND POLITE. Beats the heck out of three15 or however the heck it's spelled. New patients get 20% off, and a free shirt! Every day of the week has a special! Honestly my new fact dispensary in michigan.

Called the Grand Rapids location to find out if they sold recreational. They do NOT. She was very friendly and helpful though!

Literally the best shop in GR. Excellent prices, knowledgeable and friendly bud tenders who really take their time with you and answer every question that you may have during your time there (front desk staff is just as friendly and helpful). I go out of my way to keep coming back here because of the excellent service, knowledgeable

I order here at least twice a week and never need to go anywhere else. I love the fact that you can order online for a delivery and pay with a debit card. It makes the process so smooth. My preferred driver is Matt who is always here super fast and tends to offer up quality suggestions when they run out of anything I order. Keep i

Clean, open spaces and knowledge friendly staff. Will recommend and will stopping by again