Pinnacle Emporium - Buchanan
Customer Reviews
My favorite dispensary!
Emily was very good and helpfull
Friendly and knowledgeable!
Visited multiple times. Michael dead named me on multiple occasions on purpose for humor. I Asked him to specifically to stop not once but 3 times and he continued. And directly did it the moment I corrected him.
| Sunday | 9:00AM - 9:00PM |
| Monday | 9:00AM - 9:00PM |
| Tuesday | 9:00AM - 9:00PM |
| Wednesday | 9:00AM - 9:00PM |
| Thursday | 9:00AM - 9:00PM |
| Friday | 9:00AM - 9:00PM |
| Saturday | 9:00AM - 9:00PM |
1,633 Reviews
My favorite dispensary!
Visited multiple times. Michael dead named me on multiple occasions on purpose for humor. I Asked him to specifically to stop not once but 3 times and he continued. And directly did it the moment I corrected him.
Emily was very good and helpfull
Friendly and knowledgeable!
Love this place and staff ? Taylor awesome bud tender and manager rocks the house.
Had Tamia as my bud tender and she was awesome helped me get what I needed and was looking for this girl knows her stuff.
Taylor was awesome. So helpful and just wow…. Go take a look, you’ll see
Fake gage
The help was wonderful .awesome place too . Best place in Buchanon
Taylor super nice, friendly, and helpful. I will definitely be back.
Great!!!!
My budtender Taylor was the absolute BEST ever! She made sure I was aware of the deals and was so kind and helpful! Love love love her ????
She hooked me up with exactly what I needed. Knowledgeable and funny. Great budtender, will 100% return.
Easy to get to. Great parking, fun atmosphere! Very KNOWLEDGEABLE staff, they love helping.
We love THIS PLACE!
She was very patient as it was my first time there! She was kind and sweet yet funny and enthusiastic! Will definitely go back to see her!
The only reason why I would rate this place so low is because of Michael. Everything else was great but Michael repeatedly mocked me and made unprofessional comments the entire interaction.
An amazing atmosphere with a great friendly & knowledgeable staff .
Extremely nice staff. Wonderful deals, and low prices. Especially comparing to Illinois. Def coming back!!!
Abbie was so helpful with me, my dad sent me with a grocery list this time and she helped me find everything my dad wanted and more! I will forever love this dispo and all the bud tenders working here. Such a wonderful experience every time ??
Very nice
Great bunch of people. ??
Very cool will definitely be back
My first time at a dispensary in Michigan and was definitely a wonderful experience. Joel up front was very friendly and welcoming. Our bud tender, Taylor, was extremely knowledgeable, quick, and tried to get us the best deals possible. We will definitely be returning and recommending to all of our friends! Everyone check out Pinnacl
Today was my very first experience in a dispensary. Joel at the front desk, and the desk has the front bumper of a car built into it, was super friendly. The waiting room was relaxing with lots of reading material. When we were called into the dispensary, Taylor was our budtender and she was AWESOME! Extremely knowledgeable and helpf
Love the deals they be having nice & friendly workers that be happy to help you out.
We stopped in for the first time yesterday. Was busy, so there was a wait. Lady at front desk was very nice explaining the wait. Were called in and Taylor was our person to help. Very knowledgeable, helpful, not rushing, kept showing and letting us smell the product to make sure we liked what we bought. Prices were reasonable and the
Small wait but was clean and nice. The budtender was knowledgeable and nice. I would go back again.
Very pleasurable experience. Real nice guy. Our communication was great. He was very knowledgeable as well as helpful when it came to guiding me to what I'd most likely enjoy, and I did. Can't wait to go back. It's a wonderful environment.
Joel is a expert when it comes to the wide variety of thc products at pinnacle emporium. Love the feel of the place. They have nice size waiting room and easliy veiwable product on the floor. Always a happy and friendly atmosphere. Thanks to everyone at Pinnacle.
This place was awesome they have a great selection.
Love this place. Customer service and prices are awesome!
Fast and friendly service.
Great prices but felt very rushed by the person who took care of me felt like they just wanted you to get in and get out asked about deals she said they were online I could look. Usually have a good experience but this girl just wanted me to get my stuff and go.
Top tier location for experienced & beginners alike. If you happen you be graced with the experience of being served by Kevin or Josh! All time best on the experience side of the game. I've been here a few times and I've learned something I didn't know each time. Thanks guys ??????????
Was helped right away at the desk. Told them I was a first timer and a medical patient. He got my stuff done quickly while making sure I signed up for the points system and explained the process of being a medical patient versus a recreational person. The staff member Joel who helped me was a fantastic help and even recommend some th
If your coming from out of town don’t even waste your time coming here. you’ll have to wait like 1-2 hours to be attended even if you come early right when they open, I came and bought two Oz’s and one of them looked like cbd and didn’t even smell good smoked it and didn’t even get me a lil high ended up throwing the whole bag away!
Great ?? prices ??
Great customer service! Starting with the receptionist and the budtender.
Really good deals on ounces. A bit cramped inside and loud with all the people talking.
Sarah D is the best!
This place is so awesome! I found it by accident kinda and I'm so glad I did! I will be back again and again
The waiting for this place is ridiculous and people who came in after you, get called before you. I can’t believe this. Would not recommend
Great staff and fair prices
Love this place , might be switching for good bouncing between 3
Abbie is always a pinical professional
Good prices and selection but I truly don't get why there's a always a wait here. Zen leaf and cannavista get you right in with zero wait every time. This store always has a wait, even if you have an online order for pickup.
I had to go back a second time and I was admittedly moody and Micheal M. dealt with it amazingly lol GREAT PEOPLE THERE Thank you
Good products
The go every time! The staff is friendly. Prices are good and they always have what I'm looking for.
Great people
Got here 30 mins before they closed drove a hour away only for the person at front desk to say they shut down exactly at 9 did not know if I was gonna b able to come in but I got in worst part was my bud tender some girl who didnt know nuthing about what they had behind counter didnt have what I came for in stock and when I asked det
I do love this dispensary for their pricing and specials, and the staff is wonderful… but I haven’t been shopping here as often lately- because the ounces are usually short up to 2 g’s. I’ve not gotten many ounces from this place that actually weigh out to be exactly 28 grams. They’re always between 0.6-2 grams off because many place
Michael best budtender!! He understood my issues pain and sleep and something to help enhance my creativeness. Michael broke down the science for me and even figured out why I couldn't roll a good joint with a filter- straight filter not a cone shade. Ta~daaaa!!! Thanks for the The exceptional experience and the amazing michael
This place is AWESOME
Awesome place and workers
Sarah and Austin are lovely and so helpful. Love their selection and waiting room is spacious. Love this place
Sarah is the best!!! Always a great experience.
Update - I came to visit on 10/4/2023, I went ahead and removed 2 stars... reasons being... I was a little disappointed. It seems as though all their flower prices on ozs went up? They used to have I think it was $85 oz that were of pretty good quality! Well seems like they went up in price ever since High Profile did the same. No pr
Fire deals and even better flower!
Update - I came to visit on 10/4/2023, I went ahead and removed 3 stars... reasons being... I was a little disappointed. It seems as though all their flower prices on ozs went up? They used to have I think it was $85 oz that were of pretty good quality! Well seems like they went up in price ever since High Profile did the same. No pr
Why even have the website if there is never any spots open for a pick up order or curbside, I've tried for months after work I cannot get a time, y'all need to fix yo shi, any other place I go is never this way
I have recently been diagnosed with Parkinsons Disease .I have terrible hand Tremors several people who knows someone who has Parkinsons that has used cannabis to treat some of the Symptoms . my salesman Mike M. was very Knowledgeable about what the different kinds of cannabis and the types of effects it can help with Parkinsons. I
Went from $80 repackaged ounces to $110
Me and my boyfriend just came to this dispensary to check it out as it’s a little closer to home and we have made this our go to dispensary. Our cashier Joel C was outstanding! He recommended products to us and even joked around with us the whole interaction made us feel so welcomed. Shout out to this dispo! You guys rock
If you're trying to call them don't bother I waited 3 hours for them to pick up and since it only lasts 30 minutes till voicemail so basically I called 6 times and no answer... pathetic??
Great variety of cannabis products and very friendly and cheerful staff. Was given a 1 gram pre roll for a penny as a first timer! As Arnold says...I'll be back!
Love the staffs knowledge of what I needed
Amazing atmosphere, always helpful. Whether its the same bud-tender or a new one they always help me navigate through the options and deals. Definitely our go to place. Thank you
Great people
Went to Pinnacle Emporium in Buchanan, MI for the first time. When I walked in, check in was super easy and they even honored my out of state medical card from ILLINOIS, so no taxes!! Only waited for a couple minutes before I got called back. There I was greeted by Michael. He was so AWESOME! He took the time to show me what he recom
Easy peasy. Great customer service
Very friendly and helpful...great variety...very pleased with da experience!!
Kevin was awesome! The great deal!
Friendly, quick and efficient!!!??
Michael was very friendly and knowledgeable, best experience shopping yet
Friendly and helpful
Very quaint, friendly and knowledgeable bud tenders. Great deals
Love this place and staff ?
First time coming here was a great experience, especially with a free cookies pre roll! Got there early and was in and out! Got 2 awesome oz of good flower and some carts! All for under 250 which wouldn’t get me much in Illinois! Pinnacle is hands down the best spot. The bud tender Taylor was very welcome and super chill ! Will be re
Great experience, first time and it was smooth and enjoyable. Thank you for the great recommendations Taylor!! ????????
Used to be my favorite place on the strip but lately inventory has been awful and does not match what’s online. Left empty handed yet again. Time to cash out all my rewards and go elsewhere
***EDITED*** ***I went back to restock, and the situation is even more dire. The prices and the people are still great. The location and atmosphere is still great. It just lacks variety of competitors and brands. So I'll leave it with 3 stars for the hospitality and service. Next restock I'll look at other places and see how the
Kevin was very helpful informative and all around nice person. Was our first visit was a great experience only thanks to Kevin! Thanks again
Thank you Taylor.
Very helpful and efficient ??
Taylor was very quick at greeting me when I walked in, my experience was quick, as she knew her stuff, and a great promo too! ??
Taylor was awesome super knowledgeable and friendly! We will be back soon!
Good service. Brittany got me in and out very quickly.
Tricia was very nice, helpful and informative! Thanks Tricia :)
Great customer service
I would highly recommend this store! Great prices and wonderful knowledgeable employees!
Joel was very friendly, prompt, and knowledgeable! Thanks for answering my questions and helping me get familiar with the area!
Favorite dispensary!
It's always a wait. They aren't always correct with calculations and it's extremely difficult to get the discounts you're owed.
Great customer service
Best dispensary in Buchanan
Kevin was awesome and very informative and friendly and extremely helpful.
Abbie was amazing very knowledgeable and friendly
Very informative and helpful. A great experience
Great customer service
Abbie listened and understood what I wanted. I’m very happy that she shared the specials and deals of the day.
Milla was so helpful for my 1st visit at the registration counter. Abbie helped me find everything I needed! Going to chill out now by the beach!
Such a vibe! Great atmosphere! Beautiful people! Beautiful bud!
Such a cool vibe 10/10 definitely recommend
Awesome place!
Thanks Abbie!!! We appreciate your knowledgeable help!!! You're great!!!
Brittany did a wonderful job. Was helpful with my questions and concerns. Was very quick and friendly to deal with.
Nice people and a great selection of quality products.
Good flower Khalifa kush/Khalifa Mints ????
Super friendly and great deals
Awesome place. Everyone so happy
Taylor was upbeat, knowledgeable, fun, enthusiastic and very helpful in helping us get exactly what we were after! Excellent experience with her!
My favorite spot. Great deals but more importantly, A1 friendly staff. Especially Kevin, but every time I've been here the crew has been super awesome. I'll keep coming back. Well worth the 200 mile drive.
Tricia, Great Service today!!!!
Love this dispensary, they’re pricing is perfect. The bud tenders are awesome every time I come in.
Kevin was very informative and let me know if I switched out one of my carts for the Gage, I’d save money. WHO DOESN’T WANT TO SAVE MONEY?!? I appreciate the time & knowledge he passed on to me. Wonderful Bud-tender!
Milla is one of my favorite staff. She is always funny and smiles. She has good recommendations and knowledge about what is what.
Great customer service very friendly, great variety and would definitely recommend!!
She's patient A very knowledgeable can't wait to see her again.
Paige was very helpful and did a great job providing me with awesome products
Very friendly! New exactly what i needed after explaining it to her!
They have the best prices, a good selection. My bud tender, Michael, was a good noodle and deserves a bonus.
Joel was a great help to us in selecting the products that were right for us. We look forward to our next visit
Awesome experience. Thanks to the wonderful friendly staff !!!!!!!
Ali was amazing! She really knows her stuff, and was super helpful while there! She never stopped smiling, and gave the BEST customer service I have experienced in a long time! 10/10, would recommend you go see her! Thank you!!!
Super nice guy and very knowledgeable !!!
My first time at Pinnacle. Great host,very helpful and knowledgeable. Will definitely be returning soon.She is a asset to Pinnacle.
The website was kinda funky so I went in and had had an awesome experience. The staff was very friendly and helpful and my budtender didn't make me feel rushed.
Have been coming in often, and as a fellow Budtender from Illinois, I’ve always had a great time shopping here, I hope the bespoke alternative atmosphere is here to stay. This visit in particular I had an outstanding experience with Kevin who was very knowledgeable about the product and was ready at every turn to let me see and smell
Michael was an awesome BudTender. He made awesome recommendations and helped me get all the best deals.
10/10 experience, the entire staff was great. Thank you guys and I’ll definitely be back
Shout out to Sarah at Pinnacle Emporium for awesome customer service
Awesome place!! This is our favorite dispensary
Usually can get Oz's for decent price. If you go in am you get in and out no wait or close to no wait. Buds are good size not filled with stems and shake. Carts are a bit pricey. Papers are cheap. All around it's a good place to get your smoke.
Joel was very knowledgeable, helpful & patient with this Floridian, ty again Joel!
Love love love this dispensary! Great vibes, great budtenders that help you find the product your looking for.
Great experience always love coming here everyone has great attitudes and a joy to be around
Taylor was awesome! Helped me get the best deal and was able to give me recommendations on the stuff I wanted. Thanks girl keep rocking it!!
Paige was great very helpful. And a great smile.
They're good when they're good. You have to check what they're giving you. Because you'll order something online. And then they'll give you something completely different. That cost more when you get there. I understand they're busy, and they're giving relatively cheap prices a little bit. But they're Baitinf switching a lot also So
Great service
We came from Chicago. We were tired. Patrick was funny, patient and professional. The systems were slow for a few minutes. Patrick played it cool and did not panic. He made us feel comfortable. Thank you Patrick.
Abbie was super sweet and helped me with all my questions and concerns. Indidnt feel rushed, and the whole experience was pleasant. I will definitely be returning as often as possible.
Joel was so friendly and really made my first experience here a great one! I got some awesome deals with his help and will definitely come back again!
Kevin was knowledgeable friendly and very helpful for my mom and her cousin
Had a great experience. Taylor was very cool helpful and informative thats y I keep coming back bc everyone's great there
I got the pleasure of dealing with Miss Tamia, and she was as sweet as a Texas peach - ours are better than Georgia. She knew what she likes, she asked my flavor profile and effects, since I actually use for medical. I wish it was just for fun, but the pain relieving effects and anti stress properties are invaluable. This little lady
Tamia was awesome. Very friendly and helpful.
Taylor is awesome ?? best customer service ever! We will be back ??
From the front desk to the back area I felt nothing but welcome and was served quickly and they had exactly what I wanted.
Taylor has great customer service and is very helpful!
He helped me pick the perfect ??
Kevin was great super kind and helpful!
Moment we walked in nothing but pleasant courteous service,wonderful price list
Awesome service
Very friendly and informative Kevin is DEFINITELY A FANTASTIC AND A FAVORITE OF MINE
Paige is amazing and gave great recommendations. Thanks Paige!
Many positive reviews here the staff is well liked and knowledgeable. Where could I find reviews of product, BE flower specifically? Thanks and great reviews what I read!
They were very knowledgeable about their products and very friendly. The service was very prompt. They have so many different deals here too! Definitely a place to stop to get some new stuff to try. Will be coming back!
Always a great experience at pinnacle! Great staff! Excellent products! Dwight has excellent knowledge of the products. He adds a higher level of trust to the Pinnacle name.
Very patient and helpful. I got a very positive vibe from her.
Michael was great help he knew what he was talking about and was very polite
Very helpful and pleasant to work with!!!!
Amazing dispensary, Michael is the best budtender!
Great place and great people
Great customer service and great selection
So i just drove to Buchanan to look for a good deal on some Flower. Stopped at Zen Leaf first. Cheapest OZ was $110, popcorn nugs at only 19%. I went to Pinnacle and got an ounce of RedBud Roots Jenkees at 26% for $100. And its one of the freshest bags ive ever bought. And there was no need to look anywhere else to buy Flower.
Staff, bud, prices AMAZING!
Very professional and knowledgeable. Positive attitude ??
Very helpful and pleasant
Second time there. Still excellent service and friendly people!!!!
Came early in the morning and was in and out in just a few minutes. Taylor was very helpful and informative and made the buying experience very fast and easy.
Its okay
Great Dispo. Tricia was awesome as always.
Super friendly staff! Shauna and Tay were super helpful. This place is the best!
Awesome bud tenders! Had Tamia B. today and not only did I get the BEST service but had some laughs too. This shop and people make you feel comfortable and if you have any questions just ask, they are so helpful. Pinnacle is hands down the best in town
They were incredibly friendly. They allowed me to get cash from the ATM while I waited. And when I checked out, I was told about a sale and was able to add a sale product to my bag which saved me 10 bucks! Great store.
Never had a problem wut pinnacle but I also dnt shop there too much . But 1 thing I do have to say is their special/deals menu is misleading and false advertising. Said cresco carts was having a buy2get1 but didn't even have the product in stock !!! Very disjointed I took the whole day off of work just to make sure I get there on ti
These guys do it right every time. From the manager with the beard (I think josh?) to Shaun
Tisa was wonderful she has a great personality and great knowledge on what I was looking for.
Teresa was very helpful everything I asked her she could answer my first experience was very good I would recommend Teresa
I’ve been here twice and it is hands down the best dispensary I’ve been too. Quality people and quality product! Thank you Pinnacle
I had Teresa as my budtender and she was amazing. She had great ideas and knowledge of strains that would help all my needs. She was so polite and fun to talk to as well. Would definitely recommend ??
Brittney was very knowledgeable & made my decision making easy Prices were great I'll be back
great service- the employees treat you like you're friends- very competitive prices??- one o the best in the area!!!????
Thanks Teresa!!! We appreciate your knowledgeable help!!! You're great!!!
Great service and employees are always polite and very helpful. This is my go-to dispensary!
Pinnacle is the best dispensary I have been to, they have a huge variety in all categories, not only a big variety but quality products. The bud tenders there are very informative and polite, and they do their best to get me what I was looking for. Evin was my bud tender sorry if i spelled your name wrong but you were very helpful an
Best place ever! These people are the nicest people and so informative! My experience with Evan was awesome! great guy, knew his stuff, great personality! All around, Pinnacle is an excellent place to go!
Is good price
It was a pleasure working with Michael and my first time coming in he made me feel at home and he's very knowledgeable and answers to feel people's needs love your store
Brittney was an extremely knowledgeable and patient bud tender who made my experience at Pinnacle both painless and enjoyable. Will definitely be back in the future.
My first visit here, and I certainly was not disappointed!! Great, helpful staff! Chadwick was very friendly and helpful!
Never answers the phone, ridiculous
Always a pleasure
Haven't had a bad experience here. Everyone is pretty chill and pleasant.Sabrina is a knowledgeable and helpful bud tender.
Long wait in the lobby, but I met a gorgeous girl there and talked the whole time. Kinda sad I didn't get her number :( Quality product behind the door tho, walked out satisfied in one aspect of my trip.
Thank you, Taylor! Your pick was ??
She was amazing!! Very patient no matter how many questions we had. Very knowledgeable. Great experience??
Kind and friendly group of people who know their business and products really provide an atmosphere that will makes one feel comfortable.
Patient and informative helpful
Joel was very friendly, helpful and patient with all my questions.
Super helpful and knowledgeable staff. Also helps get me to the moon and beyond.
Very helpful young lady ,pleasant atmosphere ??
Very helpful
Taylor was great!
Everyone was very friendly and Joel was great to work with. I had a great first time visit.
My first time shopping here Alexis helped me find a couple things similar to what I was used to back home. Definitely friendly and Knowledgeable service and will be back again here!
Updating my review. 2 years ago when I found this shop it was the best place in the world and drove almost 2 hours a week just to see what was in and shop. Then it started getting more crowded when the menu changed and i think new owners. It went from a place I'd just go to shop being medical to now even if i can manage to place a
Great selection Friendly and helpful employees Mike was great Amazing prices and selection
Joel was fantastic! He quickly caught on to what I was looking for and made excellent suggestions. The deals are also really nice.
Brittney was excellent and very well-educated on all products.
She was very friendly, had my order made already. I was in and out in about 10 minutes. It was nice.
Thanks for a great experience every time! This time Joel helped us and he was so great - took the time to talk about each product, show it to us, and offered his favorites. Thanks!!
Kevin was super helpful! Thanks for a wonderful 1st time experience there! Love the Cookie ?? Brand. We will be back!
Awesome establishment! Ashley was an amazing bud tender... can't wait to do business with her again
Alexis is awesome and educated me on the essentials of terpenes. Very nice and didn’t feel like a rushed visit. When I go back I hope she’s my tender again.
Friendly, professional, and very knowledgeable. Nice variety of choices.
Britney was very helpful and super knowledgeable and taught me quite a few things in our brief experience. She went above and beyond to make sure we were fully knowledgeable and happy with our purchase today!
Had great experience! First time and Kevin was very knowledgeable! I came out under budget and very happy! Will be back!!!!!!
This was my first experience inside a dispensary and was very impressed. Rachelle was so very helpful and PATIENT. I showed up with my sister and friend and she took care of all three of us AT THE SAME TIME with lots of grace. She was very informative and answered any and every question we asked. Y'all are lucky to have this gem on y
Kevin was very helpful and recommended several deals!
Quick curbside even though they were pretty busy. Dwight was super nice and quick!
Great customer service always satisfied
Evan was funny and energetic.
Great products! Great service! Great prices! Seriously, the tenders are super helpful!
Amazing service Joel was very helpful and informative when answering any questions we had
Friendly, great recommendations and very helpful!
This place was amazing If you go in there ask for Taylor she was amazing and she smelled really good lol
Had such amazing service with Millia canceled my order with other stores....
Friendly staff in and out in 30 minutes . First time in Michigan and after I shopped I had a blast ! Good product and prices ????
Evan was very helpful!! I won't go anywhere else.
Milla was great as always. Got an additional discount I didn’t know about.
Ali was nice, friendly, and. helpful
Joel was a huge help! He answered every question we had and gave us some great recommendations! Thanks Joel!!!
Michael was a great bud tender (and artist)! We had a nice conversation and quickly was able to grab everything for my order. Lots of people were waiting in the lobby here but they offered reciprocity for my Illinois license and was able to go back straight away and pick out my purchases.
Always a learning experience when visit here. I love the guidance. Sometimes it’s a long wait but it’s worth it and it’s bc they back there taking care of customers.
The wait time was long, over an hour. When I got home I realized I was overcharged 50 bucks. Still saved a ton of money and will definitely go back
This place is wonderful, prices are great, waiting area is pretty neat too and Sarah is so nice and the receptionist is as well. However, another young man needs to learn to double check who he texts about an order replacement before insisting (3 times) he 'spoke' with me in texts I never received. Otherwise it was great, we will be
Pinnacle is true to their name. The product and the vibes, both are fantastic. I was helped by Brittney and they assured me that what I was getting was exactly what I came for – as an out-of-state customer, I would gladly make the drive again.
Joel was awesome and very knowledgeable. First time shopper at this dispensery and I will definitely be coming back! He was a huge help and answered all of my questions.
Super sweet staff. Atmosphere is cozy. If the wait is long, you can always shop around the town, stop by union coffee house & cafe for the BEST lattes
Was fun knew what she was selling !
The sales people are very helpful and describe the different gummies and other products that will help me with my problems
Nice shop with knowledgeable employees.
Michael was great
Amazing experience and Shout out to Ashley for all your help!! Your amazing keep shining!
Sarah was great! Very helpful.
Kevin was wonderful very helpful and easy to get along with you have a great employee
I like shopping with Taylor!!!
This is my go to dispo
Was so amazing I love it there, but i specifically love Taylor!!!!
Ali is so helpful, so sweet, and so beautiful ??
My first time. Super friendly! Highly recommend ordering online if you can. They're quick in the store for walk-ins, but ordering online just saves you even more time. I'll definitely be back!
Always great service and knowledgeable bud tenders. Love Pinnacle!
Milla was excellent! It was my first time shopping with Pinnacle. Milla was patient, understanding, and answered all my questions.
I highly recommend this place, the people and atmosphere was amazing along with the deals they have!
By far the best experience I've had at a dispensary Kevin was so helpful and pleasant to deal with
Rachelle pointed me exactly to what I needed. Great flower deals here. Looking forward to my next visit!
Michael was awesome, knowledgeable, and very helpful!! Hope to get him again on my next visit!!
Great place to shop. The people working here are friendly and helpful and willing to educate you on their products. Evidently theres always a sale of some sort happening so inquire within.
Good dispencery, plenty of products at reasonable prices. Knowable staff.
Quinn has been my tender several times and each time he is just as great. Always a pleasant visit. Update 3/26/23- still just as amazing. Thank you
Thank you, Joel, for getting me in and out quickly on the weekend.
I truly enjoyed my experience with Josh and Ali. They were extremely knowledgeable about the products and provided me with exceptional customer service. Go check them out!
He was great!!
Loved it.. very professional and helpful..?? and didn't care to answer any questions.. ??
Joel was super knowledgeable and kind. Awesome guy, helped me find everything I needed and more! 10/10 will be back!
the Pinnacle Emporium in Buchanan, Michigan was once my go-to dispensary. However, since the buyout, I have noticed a significant decline in the variety of flower available, particularly in their specials which now mainly consist of Cookies or Gage strains. During my last visit, I was unimpressed with the quality of the buds presente
Ali is such a sweetie! I appreciate her being so friendly and knowledgeable.
Tamia is amazing and sweet and very helpful when it comes to recommendations. I found a few new favorites! Thanks!!
Taylor is AmAZing! Superior customer service. Far exceeded my expectations. Thank you, Taylor! You rock.
Milla is always my fav girl to go to. She is so personable and helpful. She is knowledgeable on products and I always leave having the best experience!
Thank you, Sarah! Excellent experience and excellent product!
She was very sweet and knowledgeable of the product. Couldn’t get any courteous!!!!
Milla is the best!
First time going and was plesently surprised. They had the best prices of any place I've gone to or looked up in Michigan. Had about 5 people waiting to go in in front of me but I was only in the waiting room for 5 minutes. Joel helped me out once I got in and he went above and beyond to make sure I was satisfied. I found my new fav
Joel was very patient with me. He helped me out tremendously!!
Very Nice! Rachelle did great
Something happened with my online ordering where the website somehow accepted my order with product no longer in stock and our sales associate Quinn went above and beyond to find us comparable product while simultaneously completing our order at the exact time the website quoted. Everyone working there was super friendly and the aest
Tay is enthusiastic and helpful Great selection
I always love my experience when visiting to purchase my recreational herbs. The staff are very friendly and are always willing to help out!
Mika was great very helpful. And a great smile.
I want her each and every time I stop in! New home in Michigan? Such a welcoming place and Taylor is very kind and chill, loved it ??
Very friendly and helpful staff from check in thru check out. Tamia was great with helping us find what we wanted????
Brittany was Awesome, very informative, gets the job done. We Will definitely be back.
It was my first time shopping at Pinnacle. Michael took awesome care of my group & we had such a good experience! We hope we get to work with him every time we shop! Great prices, specials & a great vibe too! Thank you!
Second visit, Evan b was fantastic, friendly, knowledgeable, great experience! love this store!
Brittany was knowledgeable and efficient.
Milla
Awesome place with awesome service
Always a good experience there.
Love this place all the rest of the staff ??
She did a great job!! Thank you
Great service friendly helpfull I consider him my friend
My favorite local shop! Everyone inside is very friendly and willing to help any way they can. Plus some of the best prices at this end of the state
Always helpful as all can be :)
Joel was amazing and made sure I was satisfied. It was my first visit and he made it very easy and anxiety free. Great vibe!
Joel was very helpful and friendly. Enjoyed my visit. Will definitely come again.
Kind. Patient. Informative. Makes you feel welcome.
Milla The best bud tender ever ???? ?? ????
Great sales. Point system that gives you $ off. One of the best to get marijuana concentrates from
Love this place. Cool aesthetic and the people are always so damn nice. Had Michael today, he was great!
Mila is awesome
Joel Rocks. He seems to really enjoy his job. .
Super kind and efficient ??????
First off Rachelle Y, our budtender was so very rude. We drove 45 mins for two products. We checked the site on our way there in the parking lot, and while waiting an hour in the waiting room. We noticed while waiting that one of the products was gone and taken off the website but when we get in we where told the other was gone as we
We drove from Illinois to check this place out & it definitely was worth it! Ali was so helpful & so so sweet. I actually made a joke while we were leaving that I felt like we were friends now. I pretty much grabbed everything they recommended too!! Excited to try it all when we get home. There was a pretty long wait in the waiting a
Great service from Milla!!!
Joel was very friendly and extremely knowledgeable about products and sharing special and making us feel we left with great deals. We always come to Pinnacle!
Milla was incredibly knowledgeable and helpful throughout our whole shipping experience! I highly recommend Pinnacle for high quality products and awesome staff!
Very helpful and got me what I needed. Service with a smile!
Michael was very professional. He was well versed in the product and was very helpful with suggestions. He was also very friendly. This was overall a very positive experience. Thank you for your help. Michael
First time coming & will absolutely be back. Alexis C. was very friendly & helpful. Also have great product & deals.
Shout out to Joel for his amazing customer service when I say he had all the answer to my questions he did just that along with the rest of the amazing staff they have however Joel I will definitely be back.
Milla was super helpful and patient helping me pick out everything I wanted. Super super nice
Loved what I got and brittany was extremely helpful and nice
Friendly, knowledgeable staff like Sarah will help you find just what you are looking for. I appreciate the great service and professional yet casual vibes here.
First time here and had a great experience with Sarah R. Huge selection and crazy low deals. Plus a penny preroll which was Super friendly from the young lady at the front desk to everyone in the storefront.
Taylor was very knowledgeable, patient, and flexible!
I’ve gone to a couple different dispensaries in Michigan, and this was my first visit to Pinnacle Emporium. I had seen/heard a lot of positive reviews, and wanted to check it out myself. My budtender, Alexis (Ali C), was extremely knowledgeable with sales/promotions as well as strains, terpenes, and effects. She was patient, happy t
Great personality
Very sweet person. Very patient.
Evan was absolutely helpful and patient! I had a lot of questions and he helped me through every one without rushing or getting annoyed! The store and product is amazing and the vibe is super chill! I bet all the staff are cool but Evan definitely deserves props for his knowledge and customer service!
Shopped tue morning around 11:00am and no wait, served by Ashley who was very helpful. ??????
All the staff is great!
I ordered online and when I arrived, they said they'd texted me about multiple items that were sold out, but I had no texts. Seven of my selections were unavailable, which was disappointing to find out after driving three hours. The prices are decent, though, and the budtenders were friendly and knowledgeable. I was able to replace t
Evan is a Great person. Always takes care of customers with a ??. He Knows his Buds and keeps us coming back. Good weed is everywhere but not good people. Becca + Benito
Brittney was very nice and informative! Great facility!
My bud tender Quinn is extremely friendly and very helpful and has everything you need. Would recommend him as your bud tender….also Quinn deserves a raise??
Sarah was super knowledgeable about various products, provided great recommendations and was really nice! Love Pinnacle overall!!
Quinn was the best sooo helpful and energetic!!! He deserves alll the tipsss??
Taylor was the best. She is very cool and laid back. Definitely appreciate the vibe. My fav dispensary
Very friendly and helpful staff. He gave excellent advice and really knew his stuff
From seasoned veterans to people trying it for the first time I'd highly recommend them. Staff is very professional and informative this way you know you're getting exactly what you're looking for.
Sarah was amazing!
Excellent store with cute decor and friendly staff. Joel was a great help on such a busy day.
Mike was very helpful and made a great experience for ua
Joel was so kind and helpful! Will be visiting again.
Employees are always excellent and know their products.
Michael was an awesome budtender. He was very knowledgeable and had a great personality. Pinnacle is cool. I definitely recommend ??
Taylor is pretty amazing! ??
Patient,respectful,explained carefully and affable. Great interviewer!!
Always great service , shout out Joel
Joel handled my order and was fantastic! Patient, informative, and super kind.
She was great I like the way she do her customers!!!??
Good bud tenders
I’ve been here many times, and each time I am greeted with amazing service. But today Taylor really went above and beyond giving her recommendations and letting me see everything and hooking me up with some great stuff !! This is why this place is my go to everytime!
Kevin is the best, very knowledgeable and helpful
Always a pleasure Ashley was great bud tender. She was helpful and insightful.
Great vibe and awesome customer service . Will definitely be back??
Sara was great answered all my questions and was very patient with me. And was very knowledgeable an out all products. Thank you
Joel was fantastic and helped me find what I was looking for!
Make sure you check the label of the flower you are getting i bought an oz that was well over a year old and it was nothing but tiny little buds it would of been a different story had it of been labeld as such and this isnt the first time
Taylor was friendly, welcoming, and very knowledgeable. She was quick without rushing and made it a fun and enjoyable experience! You can tell she’s passionate about the care she gives, very refreshing!
Enjoyed the time Mike had given me to explain the difference of live resin products.
Joel S. was my cashier and even though 90% of my online pre-order was out of stock (with 4/20 coming up in 2 days I was prepared that may happen, no biggie) and the shop was pretty busy, he was extremely helpful and kind and quickly got me all set up with other comparable options. It was my first visit and I'll definitely be back.
The guy recommended the banana macaroons and it clogged up after 10-15 hits … very disappointing
Kevin was the best! Really helpful, didn't make us feel rushed. Answered all of our questions, got us all set for the holiday!
Taylor was AMAZING!
Taylor was awesome, super friendly and helpful. She was an absolute peach!
Great prices, nice staff. Expect to wait 1.5 to 2 hours in line on Fridays. Might be best to order online, but you'll miss seeing the artwork.
Tay was very helpful being it was my first Time, Thank You??
Best experience, Taylor was super helpful and kind!
, shout out Joel he was great, use to be one of my favorite dispensaries here in Buchanan, recently have had nothing but issues .. not with staff just business it’s self … disappointed
Josh worked hard to fill our order even though we came late on “Christmas Eve”
Taylor is absolutely amazing
Taylor was such a great help. Made my time here quick and easy
Kevin at Pinnacle Emporium rocks! Today was my first visit, but it definitely won't be my last.
Don't normally have to wait too long but if you do have to wait lots of good artwork before you to enjoy
This is my go-to dispensary!!! Love Pinnacle. The interior is really cool. They have art and magazines and albums of iconic musicians and celebrities. The staff is always friendly. They are knowledgeable in their field and are very kind. Taylor was really nice, quick and informative. I appreciate what Pinnacle in Buchanan does. Big l
Tamia was amazing. Very knowledgeable and kind. This girl sets ya up and gets ya the goods.
This is a friendly environment and they give the best deals around I'm so happy ?? and Milla was amazing she is very friendly and knows the business well! Thank you ??
Good vibes, great employees
THIS BUDTENDER!!!! Top Shelf! So helpful and knowledge, personable and just a down right good guy! Thank you!
Just a GOOD TIME. ??????????????
Tamia was awesome!!!
Employees were very nice and helpful... Joel was awesome!!! Definitely will recommend this place!!! I had Joel this time... I ordered online then picked up inside. It saves so much time!!! Joel double and gave me a call because they are out of a couple things I ordered. He was nice and helpful!!!
Was the first visit and will definitely be back! Great prices, friendly and helpful staff. A lot of great variety! Definitely impressed.
Not much care for med patients. Good staff but only deals for rec. Wish they would show a little care to med patients but nope. Everything is overpriced with rare good deals. Do not recommend
My favorite place!!!
Growing business. Good products. I will be back
Quinn was very informative and patient with the questions I had. I appreciate the time & knowledge he passed on to me. Great Budtender!
Very informative and helpful
This is my favorite spot In Buchanan! ?? Fire smoke. Great prices! Taylor is my favorite Budtender! She is always so informative, and her customer service is awesome ??
Awesome experience. Quinn was extremely knowledgeable.
Great prices
Everyone is always so helpful and friendly!
In and out.quick service.
Road trip wensday.
Great budtenders!
Best dispensary around Michael the bud tender is very knowledgeable and made today a good experience like always
definitely gives Colorado vibes! I am bad with names but I never forget faces and my trip here was AMAZING. Med patient so it felt like I got the vip treatment. My bud tender was extremely knowledgable, made some awesome recommendations and was super nice!
Loved it!! Very friendly ppl working the front desk ND in the back!!
This place has a good selection and great budtenders. Shout out to Quinn who is the best and always recommends a good product.
Taylor is the bomb dignity! Very knowledgeable and super friendly. Can't wait to come back and see her.....love ya Taylor!!!!
Great experience here.
Always great customer service from the moment you walk in. Milla knows what she is doing takes her time and she’s always smiling. Plus I love her hair ??
Really easy to get exactly what I wanted. Everyone was very friendly and knowledgeable
My Budtender Joel was fantastic! Very knowledgeable and friendly.
Michael was great. He jumped right on my order and was very friendly. In and out in 5 minutes.
Fan Flippin fantastic!!??????
Very helpful and knowledgeable staff
This was my first time at Pinnacle & Taylor made me feel right at home. I only needed a few things & she was fast & efficient. I will definitely be back!
Always a great experience in Buchanan! Our helper Joel was such a huge and pleasant help! Love this place!
Quinn (budtender) made my experience very fluent and gave me a lot of insight. Would recommend to anyone!
BRITTNEY DID AWESOME!!
Quinn has always been able to give me the best recs while being friendly and funny the whole time. I've tried stuff I never thought I'd like and expanded my horizons in the weed world. Thanks Quinn!
Abbie was a great help and I will be looking forward to my next trip. She was patient and kind and I hope everyone has a great experience like I did. Thanks
Everyone here is so nice and helpful. Joel was great with suggestions and his knowledge of the merchandise. Look forward to returning!
Tamia was the best! She was super helpful and answered all the questions I had, very friendly staff would go here again and would recommend to others
Pinnacle is an amazing place. They are very friendly and their hospitality is out of this world. Tamia helped me with my online order an eighth of strawberry guava by Gage, any guava strain is worth the purchase. If you haven’t tried Pinnacle yet, do yourself a favor and get there.
Overall very we’ll experience will return
Really nice spot in town to grab high quality concentrates and flower. Curb side pick has always been fast and efficient!!
Great people and services ?? ?? ??Brittany was very helpful and on point ?? ?? thanks Brittany ??
Thanks Taylor!!! We appreciate your knowledgeable help!!! You're great!!!
It was my first time there and everyone from up front at that cool desk to in the back, smiled and said hi. Taylor was very informative and so kind, she is a cutie with a sweet spirit. Thank you.
Joel's a cool dude!
Pre ordered at 930 am, got her for pickup at 1030 am, and have been waiting for another hour and ten minutes (currently 11:38am). Great prices, but not that great if you're in a rush.
Joel was very knowledgeable and helpful. Suggested great products. I left very satisfied.
Evan is our “Stoner Jesus”. Shout out to him for appreciating the gang! Thank you for all your help Evan. You’re the real OG!
TAYLOR IS THE BEST
Prices and selection were good. High Profile didn’t have any 1:1 cartridges but this place did. Joel was helpful and had a cool demeanor, along with the doorman. Really chill place with chill workers. I do wish they had more CCELL cartridges as opposed to potentially less safe knock-offs.
Kevin was Awesome
Very helpful
Very patient and helpful
Michael was awesome! Very friendly and knowledgeable. Will definitely be back .
Kevin was very kind and helpful! He answered all my questions and made some great suggestions, awesome bud tender??
Best deals around and a very friendly and helpful staff. Joel was alot of help.
Joel Ricks!!
michael was fantastic, and informative. Every time I come shop here everyone makes me feel welcomed and appreciated, this is the best location around hands down!
Brittney was beyond amazing! Just the vibe she gave off was just dope. She is definitely a good representation of Pinnacle ... until next time ??????
Tamia was awesome and very friendly!
He was very professional and helpful.
Michael was very knowledgeable and very helpful!!
Definitely one of my go-to stores whenever I'm in the region!
Awesome service, very fun atmosphere & great deals. Loved it so much!
Alright, I don't post reviews. But I'm hoping to get ahead of the curve on a problem I see coming. I love Pinnacle and I love the people that work there. It has a nice waiting area, a nice and large shopping area, good sales, good products and VERY good people. However I noticed that their variety had been declining. After my fa
Abby was very professional and knowledgeable about the product. She was also very sweet and polite and made our experience there the best we've had in MI.
I felt Sarah was very rude. She was all about pushing the medical am very cut and dry. I didn’t care for her attitude. I don’t ever want her to wait on me again I asked her if there’s anything we get like a free joint you already got that just didn’t like your attitude her voice bad experience
Since the new ownership, we have been continuously disappointed... lower quality, MUCH less convenient, the wait times are EXPONENTIALLY longer, the "new way" the wait times work are AWFUL... the thing to do is DEFINITELY NOT to sit and wait wait wait... the new way now is to check in and leave, then whenever you decide to mosey bac
Good deals, good employees,only thing is depending what time you go there’ll be a long line, some time ranges from 20min to 45mins, I’ve seen it as long as 1 hour before but that happened only once.
45 minute wait but well worth it. Abbie was a very knowledgeable polite and fast budtender, especially for a hectic Saturday. Abbie rocks!
Great prices and location. Joel was an extremely knowledgeable and patient bud tender who made my experience at Pinnacle both painless and enjoyable. Looking forward to returning.
It was nice I love it and will be going back there soon.
Joel, thanks for a fast and easy transaction!
Awesome people ??
Friendly, informative and team work. Joel was awesome ??
Michael was awesome
Most helpful with finding the right product that I needed. Very pleasurable individual. Super sweet.
My experience at Pinnacle Emporium was great they r quick and very friendly and especially Alli They have good products at a good price .
Great customer service and I will go back anytime
Taylor was so helpful and very friendly! We all really loved her!
Best dispensary in Buchanan!! Shout out to Tyler for adding my new song to their playlist. Stream flower pot now!!
Awesome vibe. Knowledgeable staff. Quality products. Good prices. Justin and Quinn are great! Thanks again!
This is by far the best dispensary in Michigan. Every time I go the service is great, Michael is awesome and super helpful! With an expansive selection and great deals I won’t shop anywhere else when I visit from out of town.
Tamia was incredible! So kind, helpful, and bubbly. I loved her service and can’t wait to come back again soon!
Good help from the redhead lady
Exceptional, so educated and very helpful. Would come back to have her help again!
Sarah was a great help with picking out and explaining the differences in strains and deals!
Very good customer service and knowledgeable staff
Kevin was honestly super helpful and patient with our group of 3. Super knowledgeable and lovely vibes. 100/10 would go to him again in a heartbeat
Disney Land for adults.
Well organized and very efficient knowledgeable friendly staff
Great dispensary good selection
She was great! Very friendly and knowledgable
Josh is the man
Since the new ownership, we have been continuously disappointed... lower quality flower and MUCH less convenient, the wait times are EXPONENTIALLY longer, the "new way" the wait times work are AWFUL... the thing to do is DEFINITELY NOT to sit and wait wait wait... the new way now is to check in and leave, then whenever you decide to
Service was great...waited over 1.5 hours, but made the best of it.
Sarah was very informative and helpful for what I needed. She explained everything very thoroughly and suggested deals they had going on too! Highly recommended!
Thank you??
Joel was awesome,,, and very helpful . I enjoy going in ,,, because I need help with health issues and you all have been very helpful.
All the staff are so kind and helpful! Joel in particular is always incredibly knowledgeable and thoughtful when it comes to product recommendations. Always worth the trip!
I get being “understaffed”, but trying to purchase from these guys is frustrating. I tried ordering online curbside, got there, but had to go in only to be told I had to wait to be served in order of customers seated. Excuses after excuses. Now these guys are in the same category as 7engines. You never see people at that dispo eithe
Friendly, warm, experienced personal. Ask for Mike!
They had exactly the strain I was looking for, and at a good price, too! Taylor really knew her stuff!! I'll be back for sure, even though it's over 30 miles away.
Awesome service she was super knowledgeable about the products I only had to tell her my preferences once and she was on point with great suggestions!!!!
Great staff, great products. I love shopping at Pinnacle Emporium!
Tamia was great! Appreciate all her help.
Tamia made it quick and easy! Very pleasant and fun experience
Such a good experience! Tamia was patient with us haha but also kind and very helpful!
Taylor knows her bud always helpful and cheerful ??
Liked it with the old owners better but it’s not bad. They do ram their own brand down your throat but eh I get it.
Tamia was a amazing help she answer all my questions ??
Pinnacle is our spot! Best prices, very nice staff, Taylor is my favorite budtender! Taylor is very nice! Very sweet! Taylor is always so helpful! We love seeing you Taylor!!!! You keep up your hard work?????
Brittney was an amazing budtender! I couldn’t ask for better. She knew exactly what I wanted and offered recommendations on other products that fit my needs.
Loved Taylor’s energy/vibe ??. I had a longer wait but overall awesome experience
Tamia was amazing! Great first time experience here and lovely budtender!
My first time ever at a place like this, and Kevin was lucky enough to get to pop my cherry, he was extremely helpful and patient, yall should give this man a raise, he out here doing God's work
Great customer service, generally quick wait time. I only don't like that you are not allowed to add to your online orders, even though it makes them more money. You have to go back out and wait to buy additional items. Just silly....
Nice place with good prices but we're out of almost everything I wanted.
My go to spot for the best deals and the best flowers. Staff is always friendly, I’m starting to think about moving to Buchanan just to be closer to this place. Even a long wait is still a good time.
Kevin was very helpful! It was nice to see a familiar face ??. Your awesome, nothings changed in 25 +’years ??????
Taylor was wonderful ??
Kevin was very helpful!!!!
The best
Had the best experience today! Not only Joel S. Very knowledgeable and friendly, but I dropped my I.D. and they called me within minutes. This saved me an hour drive each way. I'm more than pleased with today's experience.
Abby was knowledgeable and very helpful, just amazing experience as usual!
Joel helped me out with some great sales today !!
Not all that
Love the place and always fast. Tu
She was very knowledgeable and friendly ??
Great environment, great people and great prices!
Loved this place! Great customer service! I will return!
Loved the staff and selection! Michael was awesome!
Friendly atmosphere great staff
Taylor was extreme kind and welcoming! One of the best!
Michael was super friendly and helpful, thank you!
My new favorite place. Mike was super helpful and and very knowledgable. Will be back for sure!
Drove over an hour to get here. Get there at 8 o’clock. I sat and waited in the lobby for an hour before they could tell me they couldn’t serve me because it was after serving time. Why let me in if you can’t serve your customers??
Great products and staff
The "Pinnacle" of the heap !
This place is great you go in you talk to the person behind the counter explain about what you would like starting out with smell taste and then High myself I like flowers I've been there about 11 times and each time they hit it right on the mark as to what I'm looking for well it's 4:20 got to go
Great staff killer deals
???? well put together
Quickest pick up ever, I'll be pre-ordering from now on. Awesome service.
Good prices staff was cool.
They don't have their advertised price leaders in stock for purchase. I was able to purchase what I needed, but from their competitor across the street for an even lower price. Thank you Pinnacle for saving me money.
Amazing personality and patience in explaining to a "first timer". Definitely going back!
First time experience at a dispensary, and tamina was very helpful and friendly through the whole process. It was great experience overall.
Love the vibe! Friendly and quick. Love all the decor!
Online order issues but took the time to quickly resolve the problem! Excellent customer service!
Good people
Great place
Brittany was very knowledgeable. Took the time to understand my needs and refer me to products that would help. She is amazing!
Just awesome!!
Very informative
Best staff! Very helpful and knowledgeable
I love this place for a variety of reasons but I believe my last three visits in a row, I had Taylor as my budtender/cashier and I literally can't say enough good things about her. Her energy is top notch and she just radiates such a wicked vibe that I very much so enjoy after driving an hour and a half to cross state lines to get so
Great Deals, always friendly staff..Worth the drive from Indiana. Management took care of business today and we appreciate her.
Watch curbside budtender swiped 20 off my 180 skinny long hair light complexion
Had an awesome experience with my budtender, Taylor. I’ve been to Pinnacles - Buchanan location multiple times and no one was as informative and as helpful as Taylor. She showed us a variety of products, always smiling, answered any questions we had. Shes very personal and build good relationships with her customers. She definitely m
Very friendly knows her stuff. Great experience great service I’d give her more than five stars. Thank you, Taylor.
Joel is the best budtender there. He is super nice and knows his stuff! He is awesome!!!
Taylor was friendly. Helpful. Very good at her job.
Tiny Redhead girl was rude, probably never coming back
Always a pleasure when I visit here.
Very helpful and she was so nice! Will definitely be going back!! Thanks Pinnacle ??
Taylor was amazing!!!! She's funny had great recommendations and answered all the "stupid" questions I had about products! If you go ask for Taylor? great first experience!
Very fast and friendly Tricia helped me and she was very helpful and answered all of my questions and helped me with my purchase
They are very Knowledgeable about their products and very friendly here!!! Joshua Is A Awesome Salesman!!! June 17,2023
Joel was friendly, patient and full of knowledge. I learned a few things and am very greatful for his time and expertise!
Abbie was awesome very good bud tinder. knows how to get things done properly. make sure you got the right product. two thumbs up!
Love the service and nice place to shop ??
Dwight was very knowledgeable and helpful!! Super friendly too!!
Horrible wait times. I use to help with anxiety. Having to wait 30+ minutes in a room full of _____ people IS exactly what earns you a 1star...
Quick and great curbside service!
Taylor was an excellent budtender
Vibes in the lobby were immaculate. Kevin was cool
Taylor was very cool, as well informative made the experience awesome!!
Tania was absolutely amazing!! She made my experience memorable!! Girl you rock!! Thank you ??
Love this place. Hands down the experience and customer service is spot on.
Shonda was literally the best woman ever !! She hooked me up and made sure my birthday was a wonderful and amazing experience!!
Long wait times... small dispensary
Joel was great. Friendly and helpful . Everyone has always been friendly when I have stopped in.
Love the place nice place
Tamia was so friendly and her positive vibes radiated from her! Online order pick up was quick and smooth!
Joel is always quick and super nice!
Joel is a great budtender. We had 4 folks in our group, with everyone looking for a little different affect. Joel was able to point all of us in the right direction. We’ll be back!
Abbie was super cool and helpful! Definitely will be back ??
Thank you, Taylor for your excellent service.
l found Joel to be very friendly and personable. He was helpful and seemed to greatly enjoy what he was doing!
This was my first time stopping in at Pinnacle Emporium but Dwight made my first experience most definitely a good one. ???? Glad to have found somewhere that I don’t have to drive 2 and a half hours away just to get there! They also had better deals than any other dispensary that I checked online!
Joshua was great helping with my selections, he had depth of knowledge about all the products and specials being run as well as taking the time to make sure everything was what was wanted without rushing. I appreciate your service!
Dwight is very knowledgeable about the product!!!
Rachelle was great! I pre ordered but after I placed it I seen they had a special that was 10 bucks cheaper n they weren't busy so she was able to change up my order to get me the better deal! I greatly appreciate it n will be back again!
Not what it used to be.
Thank you?? Always fast and nice to see a familiar face
Dwight is the best! The new dude with the neat shirt working the front was really cool too!!!
Abbie was wonderful and she got us everything we needed !!!??
Friendly, informative and team work. Joel was awesome ??. Tamia was awesome
Very friendly and fast service!
Taylor W. was the best she's so kind and was very knowledgeable.
She was FANTASTIC. ATTA GIRL
Great staff and the experience and atmosphere of the store is remarkable.
Taylor was very informative, friendly and helpful. She made my hour trip to Buchanan much more enjoyable. I plan on returning to Pinnacle again.
Amazing customer service. Best dispensary in the area for customer service hands down. I've had plenty of issues with their computer system. The employees have always gone above and beyond anywhere else to help me fix the issue and to make sure that I'm happy with the outcome. Joel has helped me out many times and I always know anyti
Joel is the best budtender I have ever had the pleasure of dealing with....Anytime I see him I know I'm leaving happy...
Kevin was great. I had to wait almost an hour in the lobby, but the atmosphere is a good vibe. Great prices and staff.
My favorite dispensary, Sales are always fantastic and my bud tender Sarah was wonderful and knowledgeable
Not much care for med patients. Good staff but only deals for rec.
My first time ever, my clerk was fantastic, friendly, knowledgeable, great experience! love this store!
This was a very nice place!! Milla was very helpful!!
Budtender Ashley was great! Very Knowledgeable about products! Awesome Service!??
Love this place ?
Teresa was absolutely one of the best bud tender we have had. She was very knowledgeable on everything I had questions about. Teresa was really easy to work with. She is a huge asset.
Busy place but good vibe. Lobby was standing room only and there are 4 other dispensaries in this small town. They have a vast variety of prepackaged flower. Deals on $50 halves. Also edibles, concentrate in 3.5 gram and vapes Liked the Budtender assisted experience that Teresa provided and was worth the wait but would recommend onli
She was very patient and gave great recommendations. Definitely will be returning.
My new best friend!
She is the bomb best bud tender so far and I've been in the bud room alot She deserves a bonus
evan was great! thanks!
Thank you Teresa for your wonderful customer service:))
Great place with great prices and selection
Shoutout to Tamia!
Sabrina was Very helpful, knowledgeable and pleasant! I believe i made the right purchases??... i’m a total novice coming in.. i haven't used for 45 years !!! ??
Michael was so helpful and kind. I will definitely be back!
Thank you, Taylor! Excellent pick with the pre-roll!!
Awesome place! Great deals & selection to choose from & very kind staff that seem to know there stuff! Thank you! ??
Ali was great
This use to be the spot, but it has new owners and the vibe just isnt there anymore. They wont tell u about the bud over the phone as far as being out for the day the last 2 time i tried to call and ask. The 100 dollar oz often taste like miracle grow. The Singapore sling and runts were terrible. Their website also doesn't show flowe
I placed an order. I had a very hard time to contact-talk to someone about getting help and I was then ghosted by the store. I cannot and will not ever give them another $
I’m disabled, unable to walk. I parked directly in front of their store in the handicap spot. I was watching people stream in as I sat and watched. I finally got through with a standoffish girl who told me they were too busy to help me! I waited 1+hour on this stuff. I placed an order. I had a very hard time to contact-talk to someon
Me and My wife went there alots it's awesome inside the design and wall and etc super friendly comfortable to be there and the buds amazing lol I d recommend this place to everyone
Growing business
Great Selection and Friendly Service
Kevin was Super Awesome, took the time to answer questions and show the good deals without feeling rushed.
Sabrina was an excellent person that helped me immensely. Super nice, and explained the product thoroughly and clearly.
Always great service!
Great staff. Helpful with someone not knowing exactly what they want. Best prices in area.
And Nicole was my first ever dispensary to go to. They have awesome prices and especially for their vape pens and stuff like that it's ridiculously cheap! I don't know where I've been before I found this place probably under a rock
Great experience great pricing and most importantly, Chadwick was awesome!
Mike is the most educated person regarding this stuff. He knows and understands reactions and the science of it at the cellular level. He spoke to me in terms such as absorption, bioavailability, etc Highly highly recommend. Prices are too cheap for the amount of service they provide.
Evan a cool dude. Very helpful. His energy was vibrant and professional. I will be back again.
Michael was very friendly and knowledgable...help us get the the quality we were looking for at the best price....would definitely recommend
The prices are amazing, and they have the best selection of products of any of the surrounding dispensaries. This is a must stop shop if you’re in the area and you want cannabis. ??
Taylor was great and helped us out a lot! Thank you!
Great dispensary. Staff are lovely and knowledgeable. Sarah was really helpful and fun. She responded to our needs and expectations and we left pleased. Highly recommended.
Always a great experience at pinnacle! Great staff! Excellent products!
Great experience
Don't get me wrong. It's a very good dispensary. I just recommend going deeper into Michigan if you want to find the deals. Also, buying online before you go will save you a lot of time.
Azome new her stuff and happy
Very courteous and helpful. Great guy to work with. It was my first stop at Pinnacle and I’ll be back!
Great people and services ?? ?? ??
Evan was amazing and super helpful! I would definitely be back! He answered every single question and made the experience wonderful.
Josh was extremely helpful and went out of his way to let me look at items I was interested in.
Once you’ve tried the best, why try the rest! Taylor was awesome ??! Shoutout to the rest of the staff as well
Joel was very nice, very helpful and answered every question I had with all the information he knew about everything I asked and made sure I had everything I needed.
Taylor was great! Good prices and discounted for first time being there. In and out in as long as I could pick out what I wanted.
Alexis was very helpful in all areas. Made our experience very pleasant. Thank you ??
Polite. Excellent service.
First time there, lobby has a chill vibe, everyone was nice.
Pinnacle is a great place, and have good experienced people like Sarah who are well trained.
Quinn was exceptional providing great recommendations and working with me through items on my online ordering out of stock. I was much happier with the order received then the one I had originally placed. Great staff, welcoming atmosphere?
Teresa was fabulous. Best budtender we’ve ever had! Pinnacle is always our go to stop.
Super nice and helpful!!!
Evan is always the best!
Fast and efficient and some of the best quality I’ve seen. Top notch customer service also
Taylor was great! Friendly, knowledgeable, and great bud tender! 20/10 would recommend! The store is always experience and I recommend everyone I know to go an support the store. Product is always great with good deals and over all pricing! Keep up the good work pinnacle team!
The staff was very friendly and helpful. Rachel gave us plenty of time and info. Great place!!
Sarah was awesome, knowledgeable, and very helpful!! Hope to get her again on my next visit
Fire service. Best in city. Good job Ashley
Great!!!! Love the place Taylor was amazing ??
Great people make all the difference. Thank you.
Staff is always super friendly and on point every time
Great service, very kind. Joel did amazing as our budtender
Sarah was informative and very pleasant. Sarah was an awesome tender!
Great experience
Joel was fantastic, and informative. Every time I come shop here everyone makes me feel welcomed and appreciated, this is the best location around hands down!
Kevin, thanks for a fast and easy transaction!
Favorite place out of Michigan!! Joel always does a good job, fast and efficient!
Great service and even greater products. One stop shop.
Good experience, nice budtenders
I love these guys! Pinnacle emporium has the best deals!
Sarah was welcoming, friendly, found an unapplied discount on my pickup order AND applied my about-to-expire loyalty points. Pointed out cool stuff to check out next time - not upselling, but more “if you dig X, you should check out Y.” Good energy to be around, open & knowledgeable
He loved waiting on me and was so kind to help me out with my silly questions. I believe he got me right
Michael did a great job helping me find the items on my shopping list and recommended great products
Service was fantastic. Very helpful and knowledgeable. Thank you once again. I'll be back. Great supply in stocks. Awesome prices, and service. Pleasant atmosphere Great sales!
Always a great experience in Buchanan! Our helper Tamara was such a huge and pleasant help! Love this place!
My absolute favorite place of all in the arrea. Must be for others as well . They can't seem to keep my favorites in house . Yall stop liking what I like yo!
Every time I go there everyone is great! EVAN, is the GOAT!! Thank you ??
Rocknroll
Milla was great. Made my first time there very easy
Teresa is nothing short of heaven on earth.
Fast nolidgible service. Great place to shop.
Quinn has been my tender several times and each time he is just as great. Always a pleasant visit.
This place is starting to become my go to. All of the bud tenders are friendly and knowledgeable. Today was an excellent experience with her and she was more than helpful. Very kind and a great smile!
An amazing experience and an amazing Budtender. First time there and will def return. Helpful staff and very knowledgeable and nice.
Ali did a great job answering my questions! And found me something to make me happy!
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It was excellent. I’ll be back!
Best customer service ?? Fresh product, never disappointed ?? Staff is very knowledgeable. I literally leave learning something new. ?? Local farms ?? The atmosphere is great too. Lots to look at if there is a wait???? And this is really important for me lol a public restroom ?? ?? (it's a drive for me and my bladders this ??small sooo lol???
Kevin was awesome he was very helpful with making my choices
I wanted a lemon and a orange flavorer dude hooked it up quick I'll b back soon very cool place Kevin knows what's up thanks
Ali was awesome, knowledgeable, and very helpful!! Hope to get her again on my next visit
Fast and nice
Thanks Tamia!!! We appreciate your knowledgeable help!!! You're great!!!
Always super friendly and informative.
Best dispensary around Quinn assisted me, nice & knowledgable
Give this fella a promotion! He’s a sweet and inviting guy. I deal with him often and he always gets me to spend more than I anitally intend on spending but I ain’t mad!
Artistically gratified by the eye when i walked in. Recognition to the receptionist and my budtender for my amazing experience. Ill be back!
Very friendly and saved me money by using points I didn't even know I had lol
Joel was very knowledgeable and helpful. It was a very nice experience.
Great staff and excellent customer service. Answered all of my questions
Very helpful and knowledgeable.
My bud tender was Awesome!!
The bud is usually pretty decent. Sometimes you will get a dry batch. I recently bought 4 Fello carts. They don't tast too good though, the grape taste like the smell of lotion. The real issue is the hardware. Two of carts had the piece in the center just fall out. I tried to put it back but now they won't hit.
Ya so I went tonight to get a curbside order called them like 20 times no one answers and they started to ignore my calls and then it was going straight to voicemail. That’s fine I spend so much money here if you say you got curbside and don’t wanna answer your phone or actually do curbside then maybe don’t put it on the website. Id
Friendly, informative and team work
Easy going. Very polite. Good vibes.
Always great service , shout out Chadwick
Very helpful knows his products. Made sure I got the wisdom discount. He was very polite
Great place to stop in and shop. Very nice building with cool pieces of truck memorabilia. The staff is warm and welcoming. Our bud tender, Chad, took the time to answer questions and make some great picks for us. We appreciate his time and knowledge. We will definitely be back. This is the best dispensary that we have visited in Mic
Staff was very knowledgeable and helpful in answering my questions and recommending products.
Chadwick was very friendly and pleasant! Love coming to pinnacle!
An amazing experience as always. I never had a bad experience here.
Taylor did an amazing job at help me and walking me through everything. 100% would come back.
Very rushed experience, very friendly receptionist. Unfortunately I cannot say the same thing about the back area or Chadwick. I brought my girlfriend (she was a first time customer) and there was no greeting, no wanting to show us around or their products. Very pressured and unwelcoming environment. I am disappointed with this becau
Very professional and very helpful, recommended some amazing flower. Can't wait to return!shout out to SABRINA !!!!
Quinn, you are the guy, thank you for everything! Anyone should come here
The bud is usually pretty decent. Sometimes you will get a dry batch. I recently bought 4 Fello carts. They don't tast too good though, the grape taste like the smell of lotion. The real issue is the hardware. Two of carts had the piece in the center just fall out. I tried to put it back but now they won't hit. (Update)The last oz I
Love this place! Budtenders are so knowledgeable. Recommend all the time.
Terrible service amd very rude check in lady. I called to tell them their website was not accepting my order and the lady said I don't know what to tell you then hung up on me, Then I had to go and wait an hour and a 1/2 instead of Going in-and-out in 5 minutes with an online order like I always do. I didn't even get a sorry
My 1st time going to a dispensary. Pinnacle was the 2nd store and my favorite! The customer service was the best of the 3 places I stopped at!
Ali was very helpful and knowledgeable. Pinnacle is my go to
Wonderful experience! Ali helped me thru out my visit and she was very helpful. Way to go Ali!!!
Has become our go to! Taylor is the bomb, she always helps us out when we are indecisive! She’s super cool! ?? be back soon!
Highly recommend. Sarah was a big help and very knowledgable.
Great place with good prices
They were out of one item I wanted and the young lady who waited on me was very helpful in finding a replacement for it. And she also made sure i used my points before the point system change. I would highly recommend this dispensary .
Amazing people. Ashley was great very helpful and knowledgeable and we will be back
Our Tender was great, very friendly and knowledgeable didn't get aggravated when I changed my mind about what I wanted (Flavor)
Emily is knowledgeable, quick, and friendly. Have a great Labor day! ??
Best sales lady I have come across in a long time she deserves 10 stars in my opinion she was the best w the best info
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Great selection, helpful staff
I love this place, great service eatables are awesome Brittany was awesome ??
While I was shopping a bitter old white man in a face mask and sunglasses was hassling the bud tenders and complaining that he waited too long for his online order. A woman, whom I believe might've been the manager, shut him down and banned him from the store with such cool professionalism. As someone who worked in the service indus
Great place, great service ??
Great employees,great prices,dont go anywhere else in Buchanan????9??
I loved my blood tender she was very knowledgeable!!
Always a great experience in Buchanan!
She knew what she was talking about and was very helpful
Eventhough it was very busy today, everyone was nice and we didn't have to wait that long
Out budtender, Michael, was very knowledgeable and able to tend to my needs from a few bit’s of information. Very pleasant experience. Go early or plan ahead they were very busy late afternoon. Highly recommended!
In and out in under 25 minutes. Actually, more like 15. Friendly service and knowledgeable staff. Highly recommend
Very knowledgeable. Very friendly. Made me want to make Pinnacle Emporium my go to shop. Thank you very much!
Excellent bud tender
Ali was so nice and quick, and her makeup was really pretty too. Thank you for a great experience!
Josh is always awesome whenever I go in there he knows me by first name and talks to me as soon as I walk through the door. Down the street. Love these guys been coming here since the first week they opened and Buchanan! Thanks Josh!??
First time there, Joel took good care of us
Great experience! The staff are all friendly and go the extra mile to be helpful. Very helpful suggestions!!
Nice staff and great deals. Thanks Joel for your help.
Tamia helped me on my visit and was excellent.
Best deals around and a very friendly and helpful staff. Ali was alot of help.
Taylor was very helpful and knowledgeable.
Great place great prices
First time @ this location, usually go to Morenci dispensary, very friendly staff, great prices on Grown Rogue products, as well as others, good selection.
Wait sucked, but benefits were worth the wait.
Awesome place. Friendly staff. Joel was amazing and knowledgeable!
Awesome service Quinn was great!!!
Joel is dope.
Super speedy service! Shoutout to Taylor for being super awesome and a big help!
Ali was great, super friendly and very helpful! Will definitely be back!
Amazing service
Our budtender, Milla was amazing. Very knowledgeable, patient and professional and still very friendly.. The ONLY suggestion I could make would be to allow pre-orders when the dispensary is not open. A few other dispensaries offer this convenience. But, that is way out of Milla's control. I bet Milla would allow pre orders because s
Theresa was fantastic! The atmosphere and deals are top notch!
Love this place Taylor was a great help
Love it there! Such good vibes!
One of my favorite places for concentrates and deals!
Expert, friendly staff! Excellent prices!
She was awesome
Excellent products at superior prices,the magnification cubes to get a good look at each strain is a great experience.
Great highly recommend this to everyone
They're very nice and they help be a very good tell you about cells right away and ask if you want to use your points very nice people informative very knowledgeable I appreciate them, wanted something different, also build up points.
Always efficient and friendly also a wide variety of quality products
Milla was a wonderful help. I got just what I needed.
Teresa was very helpful and knowledgeable about the products that are sold at Pinnacle. She was also very nice and put a good vibe in the building. I will be back to visit pinnacle in the near future.
Love it.
Thank you for keeping the rise rso in stock!
GREAT staff! very attentive to each patient
I always have the best experience here. The staff is amazing and the prices are great. ??
Great vibe! Excellent service for this first timer visitor thx
Believe the hype.
I loved my bud tender she was very knowledgeable!!
Ali was amazing and very gracious!! Plus very patient.
Michael was so wonderful! Very knowledgeable and made sure we walked out with great product.
Thank you for an awesome experience from one Allie/Ali to another!
Always a great experience. Cassie is the best.
Awesome people, Great selection
Kevin was very nice and knowledgeable. Was able to strike up a conversation while I was buying stuff and it just felt nice/normal like how all places should be
Excellent job, she showed me many options and got me just what I needed thank you.
I checked out this place not too long ago. And I don’t think I’ll be visiting the other dispensary that I was purchasing from in Buchanan anymore. I really like this one; and they have a lot of good deals posted on their website daily.
I just love the place People always very friendly Such a great experience
It was my first time there. I love the vibe and energy of the place but it was Teresa that made me feel really comfortable. She's really kind, friendly, and informative. I will definitely be coming back
Favorite spot on the street as always the helpful staff got me set up right for my birthday now ill have a great concert tonite keep up the good work
little bit of a wait but it was a saturday so not bad considering that. very friendly staff and great product. would definitely come back!
Liked my bud tender lots!!!
Great experience great pricing and most importantly, Joel was awesome!
I drive up from Chicago about once a month to visit Pinnacle -- I've never had a bad experience there! The budtenders are all very knowledgeable and friendly, and they take their time with you; at no point did I feel rushed or pressured to finish up and move on, which is fantastic, because Michael helped me find the best product for
Always love coming to this dispensary. Taylor was wonderful and very helpful. Can’t wait to come back again.
Cool Budtenders very knowledgeable on products, great prices. Candy bars & gummies
The staff here is friendly and fantastic
Friendly staff. It was my first time there, they all made me feel welcome. Very helpful too. They have wonderful deals. Great product and good quality.
Joel was s nice guy. After paying, and receiving my bag, I asked if he made sure everything was there. He said he did. I decided to double check. Glad I did, it was missing a cartridge. He added what was missing. Thank you!
Joel was super awesome and gave us info and suggestions on things since it was my first visit. Cant wait to come back! Thanks for being a dope budtender!
Very retro/vintage. Super friendly staff. The manager Joshua was a great help today.
Kevin was super knowledgeable and patient, plus he has a fantastic personality - he was friendly and funny. This was my 1st time as a walk-in, without placing a pre-order & Kevin helped me find exactly what I was looking for today. Also, I recognized the woman Working at the reception desk from a previous visit and she is Always a
Taylor and fellow budtenders at Pinnacle are knowledgeable about their product offering down to the details, and not simply because they’ve tried a product here or there. The Pinnacle crew is interested in making shopping a learning experience if you’re up for the knowledge darts. From the check-in to the basket-ring, this is a profe
Well organized. Quick in and out
They had exactly what I was looking for! Very organized and customer service oriented. Definitely go back! Highly recommend
Emily is awesome. Thanks.
A bit of a wait, it was extremely busy. Buy, good options, friendly staff
First time visitor. Very friendly n helpful and knowledgable. Love the prices.... ove the smoke!
Joel was amazing and so was the environment
Joel was very helpful with his knowledge of products!
Great experience! Sarah is awesome! Truly knows what to recommend and always remembers what I need and I like! It’s obvious she cares and that’s rare in this world ??
Mike gets not 5 but 10 very helpful
Teresa was so helpful and nice! I'll definitely be back!
Always a nice selection and the best prices around!
Joel was awesome!! Very knowledgeable and helpful. Thanks for a great experience!!
Tamia was very kind and informative. She's helped us several times now. We appreciate her help. Give her a raise!
Great bud tender :)
Very knowledgeable and helpful
He listed to my needs and made great recommendations
Friendly and helpful. Sarah was great. Prices, selection and professionalism are wonderful! Customer for life!
Awesome place helped me out wit selecting what I wanted and what I needed. I appreciate mike and dwight for makin my night
I Love the bud tenders.
Pinnacle is my favorite store. There are 10 more dispensaries within a 5 mile radius but I choose Pinnacle because all their employees are knowledgeable, super friendly and chill. The prices and products are the best anywhere! Milla is super friendly and knowledgeable as is everyone else working there
Great experience here. Great people.
Alway a great place to shop. Very fast today. Some days are busier than others but not yesterday I was in & out in less than ten min. Always friendly & patient with me (I'm old) never pushy. ??????????
Best spot on Front Street!
Lovely place, Teresa was great.
Great experience as always. Taylor has helped me out many times before and always has great knowledge of the products. Thanks for the 15% veterans discount.
Very friendly an best prices locally.
Dope lil spot to visit, great strains plus more. Also Taylor rocked, nice ink yourself! ?? be back soon!
Our budtender today was awesome! I think her name is Taylor. She really went above and beyond and was a total sweetheart. We always have a great experience here. Thanks!
Some of the best bud and deals around.
Taylor was awesome! Helpful, friendly, and just all around giving good vibes ??
The ghost that resides in my house told me about this place. I’m glad he did too because they have very quite a big selection. Almost as big as the portal in my basement. I swear, one of these days I’m going to find a way to close off that darn portal. I’m so tired of these darn demons constantly trying to steal my soul. I told them
Great attitude, quick I'd definitely recommend his service.
Wait was a little long but once I got back there Rachel was very pleasant and made it all worth the wait
Nice friendly atmosphere. Great choices for reasonable prices. Right now they are my number one.
Milla is amazing and always has a smile on her face. Pinnacle has the best products and prices in the Buchanan area making it a must stop when cannabis shopping... so go there right now!
Ashley is always so helpful and nice wonderful budtender
Taylor was smart and very helpful
He was AWESOME!!!! He's extremely knowledgeable and most definitely cool as hell!!!
It was crowded for those who are " shopping",for those that pre-order,you go right in...town reminds me of a small,Nashville,Indiana.
great covo
Nice place, great service
Ashley was awesome budtender!!! Love the place, great atmosphere!!!
Sarah & Milla are the best! We have loved all the suggestions from them so far and have not been disappointed!! Definitely worth the 6 hr round trip!! ?? ?? ??
Friendly and very helpful staff.
Dwight is the utmost in professional, caring service! 10 stars all the way!
Taylor was an awesome budtender.
First time in! Joel took great care of me, will be back soon! :)
Had a great first experience
Even is a great help and pleasant every time
Quinn was very informative helped find exactly what I was looking for
He totally understand what I am interested in and was very cool ?? I would recommend him to anyone else who might have questions ??
It was my first time and she really helped me out. And each time afterwards
Very knowledgeable and very helpful Michael is!!!
I was really happy with the budtender Ali. I have only been there once because the last budtender that I had there over a year ago was very confusing about the med side and the rec side. Ali was very polite and answered all of our questions.. very happy with our visit.. Thanks Ali I will be back..
Dewight was amazing and informative! Thank you for keeping the rise rso in stock!
Taylor always has the best recommendations!
Awesome service. Very helpful
Ok, I like never do these reviews but let me say how much I appreciated Taylor today at Pinnacle! She was very kind and informative despite me having to change my order and add extra stuff when she definitely did not have to be; especially with how busy they were. Taylor was probably the best bud tender I’ve ever had there and I hope
Way to go Taylor!!! I was having some internet issues to check in with curbside pickup had to flag her down and she had great customer service nice, polite and understanding ??
Great Dispo. Taylor was awesome, per usual!
Great experience, Sabrina was very helpful and knowledgeable. I'll definitely be returning.
Kevin was great!!! Answer all my questions and was very helpful!!!!
Nice and friendly environment!!!, great buds and prices!!!, definitely my place to go!!???????????????? Shout out to my girl Taylor!!???????????
Very friendly and very helpful
Sarah was amazing!
Chill people, good vibes, Michael is the man. Truly the pinnacle of what I expected walking in the door.
My budtender Dwight hooked me up with a few indica and hybrid pre rolls to try, he really knows his bud, how they work in the body, taste, very knowledgeable, I'll be back for sure very hip place as well the wall decor is awesome and lobby was comfy, not a long wait, I had a very pleasurable visit!
Great selection, helpful staff. Thanks to Ali for the help!
Oh boy, where do I start! Rachelle was as tender as a mothers love. She was knowledgeable and kind. What a delight, see ya next time.
My favorite dispensary in the county
Great deals, Taylor was amazing to work with. Very knowledgeable! Glad I chose Pinnacle. Be patient and get there when they open, because they are very busy. Worth the wait!
This is my go to place. I come about 1.5hrs away. Quinn is the man! He definitely knows his stuff and extremely professional. Definitely will continue to keep coming back.
Everyone is always polite and respectful, plus knowledgeable on the products. We keep coming back especially with the specials.
It was awesome
Taylor was amazing and very helpful
Kevin was great today when he waited on us. Everything was very good except his Green Bay Packers Hoodie that he was wearing!!!
Kevin was very helpful and helped me choose the right products for my needs. Worth the trip!
I can’t remember my bud tenders name but she was awsome. Saved me money and got me what I ask for quickly.
Always get superb and fantastic service by all employees at pinnacle. Y’all awesome. Sarah is fantastic!
....Yes a little more yes and please keep the pleasantrees in stock but still yes lololol but this place is awesome.
It was my 1st visit. Josh knew the merchandise and gave a good presentation. We'll be back.
Always a delight walking into Pinnacle!! Budtenders are always very nice and helpful amd shout out to Ashley today for lovely service and a few laughs while I was in!!
Sabrina was exceptional!! Thank you for all your suggestions and help, truly appreciate you!
Ali was the best! Super helpful, and patient.
Loved it here!!
Theresa was AWESOME! I'm envious of her job. Lol!
Best prices hands down and a nice place to visit and learn as well. Definitely recommend
Fast, efficient service and Ali was friendly and knowledgeable as always.
They have great products and always have amazing service
I always go to pinnacle, and like usual made my visit today. Taylor was SOO helpful, knowledgeable about every product I asked about and was just all around an amazing person! Give that girl a raise!! Can I request her next time ??? ????
What a great first time experience. Thank you to that special front desk person. She was wonderful.
Evan was awesome! Fast and professional. And the gentleman at the front desk was very nice and welcoming! Thanks for the great experience!
Great service and my tender was extremely polite and knowledgeable. I would recommend Pinnacle whole heartedly!!
First time going in here. I had a question about a product I have never used and he was very helpful even going and grabbing a bottle to show me. Great product and service.
Super Awesome! Very helpful!
First time felt comfortable,nice service, I shall return, thank you
Super helpful people, didn't wait in line too long! I was def satisfied with my experience and order!
Teresa was super knowledgeable about the products I wanted and was very helpful and nice
Taylor was wonderful, very knowledgeable and helpful. I look forward to visiting again! ?
Evan was great I told him I had a certain amount he understood the assignment and was able to accommodate my requirement and was able to save me enough to still grab an edible, thanks Evan
Awesome selection! Great deals, great products! Name says it all.
Ali was excellent. Very helpful and knowledgeable.
Easy and the people their are so nice and very helpful . great deals all the time . 100/10 ??
Always an amazing experience every time I go. Michael C. provided me with exceptional service in a friendly demeanor. HIGHLY recommend checking out this dispo.
Extremely friendly and helpful and knowledgeable. Great customer service top notch employee
Wonderful experience! Tamia was very helpful and had GREAT recommendations ??
Awesome service with a smile!
Ashley was ,beyond helpful ,I enjoy my visits with all of you another 10 for superior service that's all I have to say ciao
Why would anyone want curbside pickup when can come here? I love this place! Great products. Fun service. Great prices! Perfect @
Kevin was awesome and very helpful!
For an upbeat, positively wonderful experience, Teresa's the gal!! I'll be back for sure.
Had a lovely experience today at Pinnacle Emporium, Taylor was helping me and made the entire process fun quick and easy. A BIG Ashout out to this great budtender! This is about the fifth time that I’ve come to pinnacle Emporium, it’s always my go-to stop on the way in-and-out of Michigan. They always have some of the best deals aro
This place was amazing & a bit intimidating for a first timer. I was there with someone who has been to other dispensaries & she was very impressed with the service, selection, & prices. Chad helped us & made the decision process very simple. He was easy going, actively listened to what we were looking for, was incredibly helpful exp
Awesome staff, place has a proper old school vibe. Glad I went!
Taylor was so awesome. Her energy was great, she was so incredibly knowledgeable and listened to what I was looking for in a product. Thanks so much Taylor!
I just spent a very good chunk of time here. I have extreme anxiety- triggered by busy small rooms where everyone needs to get their stuff and everyone’s been waiting. I’m a good service industry person and always want to be respectful. When I arrived- I was greeted by a very kind receptionist- and sent right in to a bud tender who h
Phenomenal staff with Fantastic service topped with Great service that's all I can say about my time at pinnacle!
Best wax and best service!!! Red bud roots carts for 30 bucks and really good deals on flower on fridays and excellent med options as well as recreational. It doesn’t matter who your bud tender is or who greets you in the lobby. You will always get that pinnacle experience. I’ve heard that they have been bought by cookies/gage and I
Michael was very kind, friendly and knowledgeable. A pleasure to stop in and deal with such a friendly outgoing staff that always meets my needs.
I appreciate how helpful and patient Joel was. It was most definitely appreciated. He is extremely knowledgeable.
I left feeling like I made a new friend! Such a cool guy, had the same taste in pre rolls and I work at BE and he loves the garlic grove we grew!! 10/10 experience
Ali was knowledgeable and professional. I would trust her to make recommendations to anyone!
Kevin was awesome!
She was extremely kind & fast!
Theresa was great! She was very kind and gave great recommendations.
Very friendly and helpful!!
He listned to my needs and made great recommendations! I didnt feel rushed.
Tamia was super helpful, especially on hectic Saturday! Love this place.
Always a great experience in Buchanan! Our helper Sabrina was such a huge and pleasant help! Love this place!
Taylor is a great bud tender she answered all of my questions and was very friendly. Pinnacle is great, awesome selection and staff.
Excellent personality knew everything we asked about very experienced
Oh yeah ??
I enjoyed my experience there the workers was nice a great job great place ??
Pinnacle is relatively quick and honest. Their products are quality across the price range, I don't leave feeling disappointed. Curb side is good, last time in Evan helped me and I was able to pick my order up really quickly and accurately. It can be busy, but they're good at managing pick up orders (limited pickup reservations per t
Great bud tender :) Sarah is Awesome and very knowledgeable!
?????? Pinnacle! They have the BEST deals in the area and always a wide selection of flower for Medical and Recreational. I scored 2 1/4s for $50! The staff is always friendly and extremely helpful!! Pinnacle is my go-to for all my medical needs!! Ashley was my budtender today and as always, the staff is warm and welcoming!!
Brittany was Great and everything was comfortable, I really could not ask for a better experience.
Couldn’t have had a better experience! Thanks Tamia!!
Had the pleasure of meeting Evan tonight, even with a full waiting room he seemed to be handling it well. There is always kind staff working, each person there is pretty knowledgeable in everything they offer. Always have the best greens in each week. 10/10
Great place and people ??
Location: don’t do U turns on that main road! - tickets The building was clean and kept. I arrived Saturday morning. As a med patient first timer you get 15% off. There was a deal for green build your oz. - each is prepackaged saving time but they have sniffs still. The products were clearly labeled with extra information about the
Evan was awesome, knowledgeable, and very helpful!! Hope to get him again on my next visit
Quinn was great! Helped me find what I was looking for plus more!
The greeting was awesome. Quinn was absolutely wonderful. If possible I would like to ask for him personally. Please give Quinn a bonus!
Very helpful and knowledgeable.
Chadwick was very helpful- we felt very comfortable- you had everything we were looking for at a reasonable price-- it was a good experience and we will be bsck
Dwight was the best! I've been to dispensaries across the states and his service was exceptional. Knowledge of the product, attention to detail and brought a warm smile. Thanks Dwight! I'll be back for sure
My experience with Tamia was awesome??????She was kind and very knowledgeable, OVERALL Pinnacle is an amazing place??
Fantastic sales! Adorable place! Great selections! Thank you Emily!
Mike was so informed and explained the benefits of different products. I look forward to visiting again and improving my pain.
I love Pinnacle! The only place in town where you can get 1/2s and OZs for $50/100. I love Theresa, she’s helped me several times since I began going here, and she is knowledgeable about ALL the products. She knows her stuff, and she’s always very pleasant to converse with!
Awesome staff!! Great experience
They were friendly and very helpful I loved the selection and their daily deals are awesome. Definitely would recommend!
Ashley knew the product I was specifically looking for that is on their website. Friendly, efficient, showed me product before I purchased …
I've been to Pinnacle a few times ,and it's always a great experience. Everyone is kind and helpful. Ali was great, and had great suggestions for my partner and I. We're happy with our purchases and will be back in the future.
Super place,! Lots of personality!
Staff was friendly and knowledgeable. Big thanks to budtender Kevin!
Love this place and the prices and staff are both amazing!!!!!!
I was a curbside customer and decided to go inside...it was a blast! Taylor was awesome
One of my favorite dispensaries in Buchanan.
Great experience excellent service! Shoutout to Tamia!
Pinnacle rocks! Friendly helpful staff and great smoke. Enjoyed my visit with Taylor.
Tamia killed it yesterday! Even with the rain, she was fast and friendly. Thanks!
Teresa is the best budtender hands down super nice knows her products well A+++
Always check there website to view their specials. They always have a great deal on 1 or 2 strains. I've purchased $100 oz's here several times and never been dissapointed
Had my first in store experience and absolutely loved it!! Taylor was awesome and so bubbly! She helped give me a great experience! ??
Taylor was awesome! It was my first time, she explained things and made the experience easy for me! I definitely will be back!
Great selection Friendly and helpful employees Mike was great
Greatservice frieñdly and fast
Kevin was awesome, as most Kevin’s are. Got me what I needed and got me out quick! Thanks dude!
He was great very helpful and made the customer happy. You can't beat that. He had that crazy pull over sweater. Good dude man. Thank you
Walked in thought I'd be there waiting for awhile, I was wrong med patients get nxt in line, than got helped right away an was out in 5 perfect way to go ??.
Great staff, good customers. It was a Friday and they were overwhelmed, but the employees kept it cool and everything went smoothly.
Great place and amazing prices as well as an amazing staff of workers especially Britney who were above and beyond and did what she didn’t have to do to help me out today and for that the next time I come in I will make sure to repay the favor!!!!!
Great service and very knowledgeable!!
Kevin was a really welcoming fella, thanks Kev!
All time favorite dispensary in Buchanan
Helped me pick a good choice while I was in a hurry. Very nice and easy to talk too!
My go to spot for the best deals and the best flowers. Staff is always friendly and I also enjoy the vibe.
The absolute best cannabis dispensary in Buchanan, and it's not even close! The prices and quality is better than competitors in the area. Customer service is always on point and in store shopping is fast and convenient. This is my Go To and I love this place! Highly recommend!
Kevin was awesome sauce!! And very kind and knowledgable. I love the vibe of this dispensary ??????
Service was fantastic. Very helpful and knowledgeable. Thank you once again. I'll be back.
Just wish your prices would drop on the oz’s
Amazing people. Taylor was great very helpful and knowledgeable and we will be back
Ashley made my experience the best ever this is my first time at their dispensary and you better believe I'll be back the moon rocks drug me in Ashley's service will keep me coming back not to mention she let me in on the $7 pre-roll got to love her for saving me some money...... Another pleasant experience
Expert courteous service. I’ll be back.
Always a great experience! Always!! Amazing!!!
Ali was awesome! I had curbside order and it took less than 5 mins or less to get.
Taylor was awesome very helpful and polite
Always friendly and professional
Great place to be. Great environment, cool and knowledgeable employees. Michael was my budtender. He was great. Super fast, great selection and very fair prices. Pinnacle is my favorite dispensary. Thank you guys.
Yeah
My man Michael knows how to hook it up clearly one of the more knowledgeable people there and can help you In any aspect . Extremely happy with my visit
Awesome place great prices and great staffed. Will definitely be back again. I got 10% off and a pre-roll for .01 for being my first time shopping there.
They was amazing all around ??
Brittany is always helpful and friendly. She makes sure my order is correct everytime. Brittany is the Bomb!
Awesome staff
Tamia, you ROCK!
Today was my first time going to Pinnacle. I highly recommend! The workers are super nice, clean lobby, and etc. 5 stars from me!
Please show this to Cassie. Here's the lemon swirl that's actually lemon swirl(yellow kind) and here's the lemon swirl from fello I got today(orange kind) Totally not the same stuff. Update- found fello's Instagram page and sent them a message about what's been happening. Included pics. I'll keep you know if I here back
Taylor was very pleasant and very helpful. Always greeted here with a smile and great service!!
Very respectful and knowledgeable
Great guy goes out of his way to.explain ,and show stuff.
Thanks gurl!!! Great customer service!!
Got theam good deals never had dead head love it
Quinn was very kind and helpful!
Dwight was both helpful and funny - he made our experience quick and easy!
Exceptional customer service. Very knowledgeable. Super cool cat! Nothing but good vibes. Thanks Michael
Chillest dispo there is. Nothing but deals and the staff is incredible. Couldn't recommend a better place to shop!
Quinn was very knowledgeable about the products and a great help with my sister the novice. Will definitely be back.
Taylor was awesome! She added something I forgot to my curbside order no problem and was so sweet about making sure I got the deals I asked about. I will definitely be back just because of her.