Primitiv Group - Niles

This place was great worth the trip was a good first time experience an even at closing they was awesome ???? I'll be back!!!!!

Awesome services

My favorite Dispensary. The best bud tenders. The owners are awesome. Love the point system and great discounts.

First time, will not be back. Charged rec tax as a valid med patient with card. Partner was told rewards were down when she brought up an issue with her account, but that was not true as I was able to use the rewards. Subpar mislabeled products (concentrate). Rather old as well. Vibe was not very welcoming. Also keep in mind you cann

First time visiting here. I brought my valid Medical cannabis license and received 0 discounts and paid quite a bit in tax. I was also supposed to receive $10 off because I signed up for their rewards program, then they informed me the program was not working. My boyfriend went in 5 minutes later and was able to use the rewards progr

Great place with good products

Love the atmosphere and love the experience how the employees explained about everything I'm buying

I appreciate the vibe of the place. The customer outreach can be a bit overwhelming, though. Between phone calls and text messages, they do quite a bit to encourage you to come back. I regret opting in, honestly lol

Good deals on products best flower for the $ in the area

Great place!

Sarah was awesome very informative

Superb product

First time getting product from here and was given flower that had been sitting on the shelf for almost a year. I got a Turf Bag, Strain: OG, Harvest date was 04/25/23. Very harsh to the throat and tasted bad no matter how I tried to smoke it. The flower is starting to lose its color and go brown. Weed dries out and gets unsmokable,

If you want a better idea of how this place runs and the product quality feel free to check out the many reddit threads about it dating back to it's opening. With levels being established across the street its not even a good choice for the cheap options anymore.

Curbside service is excellent! They are always super sweet! And they make sure I get all the available discounts. I love this place. I don't even have to get out of the car!

Had to change it to a 5 star review as my experience with primitiv has been amazing these past few months not going there at all

Love it great people good costumer service

Very modern inside. Name misleading. No cave persons.

Shout out to Zay for the great service ???? thank you for pointing me in direction to what I was looking for in for being so knowledgeable Love ?? from I’ll be back again??

Weird that you guys are employing a doctor as a sales leader, or maybe she just thinks she is. Super rude to tell a customer not to touch anything because she thinks she’s just diagnosed red eyes as something. On top of that, bad system for rewards; website says sign up for $10 credit, only to be told in store it would take 48 hours

Update to the update: Vinny is the absolute man. Great energy and great customer service. Keep it up guy! The service here is impeccable. I usually go to green stem because they have good prices but the prices here have been becoming pretty competitive so that’s awesome. Primitivs curbside pickup blows green stem out of the water to

Love your guises place and prices plus the people are really nice and been going to you guys since you first open and my opinion your the best so far out of all the other weed stores just saying but keep up the good work

Competetive pricing and good daily/ weekly specials.

In and out in 15 minutes. Awesome people and Awesome service. Thank you primitiv.

Okay. I have to hands down give this place the highest review. Especially the team lead Sara. She is such a pleasure to meet and extremely understanding and dedicated to her job. I didn’t realize that when she was doing the exchange I was keeping the originals as well. They’re out $80 just so they can make my experience the best. I f

Yesterday first time trying and was not impressed...prices was descent but the product was terrible..indica at 28% was terrible..didn't even get a slight buzz..never again..1 or 2 stars if that

been shopping here for a long time. went to use my 500 loyalty points and when went to pay they said my points have already been “used” i tired telling them that i used it for this online order. they told me tell will “write it down” and that the next time they will add it to my order. came by again and was told theres no such thing.

Friendly staff

Great experience!

We came for the good pricing & variety from what we saw online. We waited 15 mins in the main waiting room and then got called in the back. There was 10 other people back there waiting in line while only one guy worked on checking people out. Some of the customers said they had already waited 45 minutes to a hour. There were other em

Friendly ,informative employees and of course the products sold are top shelf and affordable!

while I had no problems before I purchased a 8th and a quarter today. my quarter was full of buds as advertised to me but my 8th was completely shake, not small buds shake. when I called to talk to them about it I was put on hold for 15 minutes no one ever got back to me about it. that’s terrible customer service I wasn’t feeling tha

Not .you go to but it was ok

Bag was unscented and tasted like tobacco..

Love this place by far the best!!!!!

Really bad online service. Third time I place a online order recive a text message that my order is ready for pick up so i head to the place and when arrive they told me that they out of what I order... like are you serious? Then they try to sell me other strain that I don't know about. That some really bad service right there.

Had a online order. Order said 20- 35 min wait. I got got there and waited an additional 1.5 hours. Very unhappy. ??

Very professional. Moved through the line quickly.

The selection was great, the product is fantastic, I got the live resin all in one I can't remember the brand but it was the only one today 11/29/2023 at 1237pm that they had the only brand... the wait was terrible, I checked in at 12 I know this because I heard the one lady say to the others "hey, get Shane he's been waiting and the

Great Customer Service. Knowledgeable staff.

These people are so friendly and helpful, I never leave unsatisfied!

Today was my first and last time going to primitive. Ordered online and still had to wait over a hour for it. I ordered shake ounce and it's mainly all leaves. If anybody is looking for decent shape ounces with no leaves in it than go right down the road to Green stem, all the shake ounce I got from them was just shake weed and no le

Nice people, nice store, horrible music? Selection. I want to leave. But I didn't. Stayed and got good service, good product good value.

Very short wait, very short. Staff was very helpful and they listened to what I want. Thank you Primitive!!!

Quick

Online menu is incorrect. So I placed an order drove an hr to get there. Only to be told the menu was incorrect. Which resulted in me having to spend 65$ more than expected. It is the stores responsibility to keep their menu updated so customers have the correct information and pricing. And if you don't have what was allowed to be or

Well it wasn't horrible, but it wasn't great either. The jars of cannabis didn't indicate weather it was a sativa or indica. As well as the employees not knowing either.Good thing I no myself.There wasn't a big variety or maybe they were low stock. Employees were very friendly.

My favorite as of right now! Great deals, friendly staff, pretty proficient though I don't mind a wait.

Great place employees super nice can't wait to go back

Bad service they don’t tell you when they replace your order or substitute it then if you pull off with it you can’t bring it back u guys are a joke!!

Stood in the line forever never called they say they called my name stood there forever then asked the attendant u ever going to call he verry rude will not return u would thank they would see someone standing there forever and questioning it

Very friendly, knowledgeable staff. Keeps great stock of products!

12/13/23 They substituted my items with some garbage. I don't know the policy for returns but the guy told me after I paid that they had to substitute my items for "something similar". Well, I opened it in the car and it was some garbage! Nowhere near the quality I ordered. 19%!? Who gets 19!? The one I ordered was over 27%!

Prices are fair, customer service not the best, the wait line is insane. They had 1 person on the cashier. I seen 5 workers workers go back and fourth, the room was filled with about 10 People waiting to get served by 1 person. You guys gotta come up with better system. This was my #1 Dispo in Michigan it no longer is!!! Very disappo

The wait was long, only made longer by the LOUD rap music playing constantly. It's hard to get a handle on how to shop this place. You can't see anything until you're called, then everyone is waiting for you to go through the process of them bringing or finding what you are interested in. The service once received was fine and the pr

Always the best service and products…

This place is a scam.order what u will beware it'll be switched out for less than u ordered,walk in and get what was ordered how and why do they do that? I want what I ordered or similar zero cbd don't help me a waste of time and money I'll never go back

Firefly & Southland Farms have superior quality, and Levels has way better pricing than anyone in town. Primitiv is about average.

Rude staff, way overpriced, definitely last resort

Inconsistent product

Absolutely Fantastic! Great products. Staff is cool. Always my favorite dispensary

Great quality product and good service.

Very helpful and friendly staff. Educated in their cannabis knowledge.

Awesome quest services

My go to spot when in the Michigan area!!!??????

Competetive pricing and good daily/ weekly specials.

Bad customer service

It’s rare when I have to leave a bad review as I’m a creature of habit and stop at places I regularly visit — unfortunately my stops at primitiv have to come to an end. I purchased 2 carts, 1 stopped worked after a couple days and still 95% full and after speaking to an employee named Aaron on the phone, who advised I stop in and MA

Primitive is owned by the legendary Calvin Johnson always giving out crazy deals as well and a very good quality of cannabis I do recommend

If you don't order online, expect to wait at least an hour. You will be bypassed by several other people who get to go first. I don't always do online as not all the specials are shown. When I complained about waiting an hour, some nasty manager told me to be quiet. Their parking lot is a land mine of potholes. Someone is going to

Thank you Letishia! I hope I'm spelling that right for the amazing service!

Reshonda was so helpful. From me calling asking for her recommendation all the way to her helping me in the store.

Good smoke

I love this place...

Way too expensive

Every time I come here they are very rude or act like they don’t want to deal with you. I will continue my business at greenstem!

My slime Vinny blessed me

Prices are good but they do not have their check in system figured out. Be prepared to wait absurd times. Just ridiculous

Very helpful staff , quick service.

My go to spot when in the Niles, Michigan area!!!??????

Primitiv is everything you could ask for in a dispensary. The men and women there *always* take good care of me and you can tell they care about their clients above all. On top of they work they do with groups like Last Prisoner Project, continuing to fight for reform and giving back to the community. I truly can't say enough nice th

Always been a fan of the owner. Service is always phenomenal. The employees know how to put a smile on your face. Best product I've come across at a decent price.

Tailed a medical package for my dad after his heart attack so he could feel better

Good deals on bud! But I’m going to other dispensaries because the parking lot is TERRIBLE you shouldn’t need an alignment to get a joint ??

Good fast service. Great product!

Great dispensary! Definitely has the best deals in the area.

Amazing service from ven and Sarah

Freaking amazing!!!!!

Friendly staff. Great help

This my goto!! Had it marked for awhile, and we finally went here. THE GREATEST DECISION EVERY!!! Yall have amazing deals and everything is great. Always coming back!!

I walked in there and looked at the menu. The cheapest eighth is like 29.99. didn't really see myself saving any money so I left

After having a bad experience with NOBO in Edwardsburg, I tried out Primitive in Niles & have to say they are the best dispensary around for not only pricing, but also level-headed customer service doctrine that isn't ideologically driven or enforced in a rude manor like at NOBO. I will be coming here for as long as the foreseeable

Love this place. Especially love the 6 for $39, 200mg edibles. Great deals

Prices were very fair. And don't run out of product like the other places do.

Staff is unprofessional and rude !

Budtenders are knowledgeable and very friendly!

Good bud tenders

Nice clean very friendly staff ??

My go to stop! Best prices and amazing quality!

These people are so nice and service their clients very nicely.

Good

The wait times are ridiculous. Highly unorganized operations

It's got a great atmosphere, every employee is friendly. I like it. Keep up all the hard work

It's awesome

The staff was really nice however it was super busy an the wait was just too long for me. I did appreciate the atmosphere an kindness of staff even tho I wasnt able to make a purchase. BTW Tracey Is the Best Cannabanista Ever !!!

Love this place they give great deals

Best weed ever nice to have met you Calvin

Terrible service, 40 minute wait for 1 item, only 2 bud tenders with 12 people in the sales area, male budtender swearing and threatening to kick out older gentleman when he asked why people were cutting in line in front of him. Overall 10 out of 10 DO NOT RECOMMEND this terrible place

Great atmosphere,outstanding customer service,professionalism,in their field.Priceless.nuff said.

Very nice establishment, went in and got what I wanted. ??

Dominick is the best bud tender at Primitiv in Niles!! He is very knowledgeable about everything they sell. GO LIONS!!!

I love coming here and Autumn is the best! She always gets me right! From helping with any problems to selecting the best smoke. Thank you hun!

Very nice place and people. Went above and beyond to fix an order mix up.

Dominick made my first time in a dispensary (ever) a cake walk! Was super helpful and answered any and all questions with ease. Man is a valuable asset!

I always enjoy shopping at Primitiv. The staff is friendly and knowledgeable. The selection is great, and their products are top-notch.

I love how quick it is to pick up online orders since they have a separate window in the lobby.

Great customer support. A particular item was out of stock and they suggested something of similar strength but different strand. I can appreciate staff with a general knowledge so your not left short handed. The budtender immediately knew the best equivalent, problem solved with a great can do attitude! Loyal customer alert!

Love this place

Always has good deals. Love to order online to go drive thru. The employees who work it are fast and friendly which is awesome. I go there multiple times a week. Highly recommend others to go.

Loved it

?? Great ?? place !

Absolutely love this dispensary, great people working there, and very helpful.

Great service and product

Would have been nice to be notified when they switched stuff. I pick what I pick for a reason, and it really sucks to get what I was trying to avoid.

Just what the doctor ordered ??

Loved it!! Great products and awesome freebies!

Jamale Brown was of GREAT Service!!! Good products!!!

Great bud

Excellent spot people are knowledgeable and super friendly today was my first visit and I'll definitely be back soon Thanks Primitiv!

RUDE RUDE RUDE!!!!!!!

Spent 200$ on my birthday and was snotty told since I purchased on sell items, no birthday for you°° not funny.

Edit: rewriting to be as fair as I can be. There is a problematic disconnect between their online ordering and their actual inventory. This means you can order something and they will just give you whatever they deem equivalent, which may not be very equivalent. The sub I was given was not going to work, it wasn't the same brand, n

Decent for going over the state line!

Used be my know they push through don't check orders try get you buy stuff don't want

Service is always good pirces reasonable. If give 5 but my husband was basically fired for an absolutely ridiculous reason without much of an legitimate explanation.

The service here is impeccable. I usually go to green stem because they have good prices but the prices here have been becoming pretty competitive so that’s awesome. Primitivs curbside pickup blows green stem out of the water too. They were also nice enough to give me 2 gummies in replacement of one that was out of stock for my onlin

I recently went my first time and was surprised at how cool the inside was. The staff was very helpful and informative without being pushy. Overall, it was one if the best rec dispensaries I've been to.

Great clean place. Very friendly staff.

Always amazing ,super quick drive thru

Great deals! Awesome Budtenders??

Horrible experience everytime I order and today was the last straw I order 2 grams and the confirmed my order and had me waiting around town for over an hour just for them to never confirm it was ready done with this garbage dispensary truly the worst one in Nile’s

Great service and product, definitely the shop to visit you will not be disappointed.

Best dispensary in town.

Shop here almost daily and im not sure whats up today. Just opened at 9. The girl doing curbside obviously doesnt want to be at work bc she couldnt even walk to my driver door and came to the passanger side. I handed my id, med card and $ and she handed me my med card back immediately. Some reason they always forget. I don't ever l

Great place, very helpful, suggestions spot on thank you!

EDIT BECAUSE I CANNOT MAKE ANOTHER REVIEW here i am 2 days later and same thing. Not sure whats going on I've been sitting in DT for a good half hr now. Ive watched 3 different budtenders walk up to the car ahead of me. Yesterday she immediately handed my med card back again then i get home, look at my receipt and no discounts. Im gi

They always have insanely good deals. But I needed to give a special shout out to Eran at the bar. His customer service is exceptionally wonderful and he is so knowledgeable about products. My man helped us save money and have a good time. GIVE THAT MAN A RAISE!!!!

The lady at the front desk needs to find a new day job.

I purchased their ribeye steak buy 3 get 2 free something like that I wasn't impressed, bought round provolone cheese it was the stinkiest provolone I ever had and Provolone cheese is usually mild but favorable.

??

Fire smoke

Great; owners,staff,prices,and products, love the new grab bag days...your blowing lvls out of the water...I'm autistic and epileptic and my neurologist wants me to go to you over the streets...right to try applied for me before mj was even legal I love the lab tested involvement!

Great staff, very friendly staff, good package deals on weekends, good prices

An hour sitting in line at curbside?! Why? Then you get stuck because of the cones so you can’t leave even if you wanted to. Horrible. Horrible. Horrible.

My trip here is always great! I usually only get gummies and maybe some carts here and there. The senior discount is spectacular! Thanks for taking care of your elderly! The drive through people are always the best and there was a lovely lady there working today. I recommend!

Great place. Wide selection. Great atmosphere

My new favorite dispensary!!

Waited a long time before admitted to shopping area, then was rushed once I got in. If their prices weren't so dirt cheap, I would go somewhere else.

Great customer service. Well versed in quality and price. Very friendly and accommodating.

I had an outstanding experience at Primitive Dispensary in Niles, MI. The staff was incredibly knowledgeable, friendly, and welcoming, making my visit a pleasant one from start to finish. The selection of products was impressive, and their recommendations were spot-on. The atmosphere was relaxed and inviting, creating a comfortable s

Best weed place in niles

Service was great

I’ve been here a few times and I don’t think I’ve ever waited more than 2 minutes in the lobby. Their system of how they do things are different from other dispensaries. They give you the opportunity to look at products and once a budtender is available, they will call the next person by name. No lines. Which was very unique for me b

Bought a vape cart that was leaking. Bought the cart the day before and called to let them know. Was told ok bring it back in. Came back on my lunch break only to be told I need my receipt. The main problem I have here is, everything purchased by anyone has to be purchased with ID and is electronically recorded. I've worked in custom

Bought 6 of their TURF AI X Sensi Star and when I opened the first one it smelled of pepper and so dark it could have been pressed with cheesecloth. Now for being TWO YEARS old it could’ve been worse. I’ll say that again 2 years. When I brought it back the lady in charge said she can’t take back the products bc they’re technically st

Inconvenient. Waited an hour to find out the promotion had ended but flyers were still out. Forcing me to spend twice as much.

Always great deals! (Likely the best in the area) Reminds me of the shops back home. Sometimes the deals are too good so you HAVE TO MOVE FAST, I always order ahead. Sign up for the emails and they offer lots of amazing Flash sales, rewards program, as well as free gift products for spending over certain amounts. Buy some merch for

Great deals ...free stuff

Takes forever

Hidden in plain sight. But, not organized behind the counter, the woman who helped us was not professional at all. She was mumbling and seemed to know almost nothing about the deals. Sativa or indica. And not to mention she kept putting food in her mouth when helping us so on top of mumbling, she was spilling food on the counter. I

Great service and excellent service ??

Only downfall is your gonna for sure have to wait. Don't stop here if you have a busy day. Great service and high quality bud.

I've spent thousands in this place and up until yesterday I would never visit another dispensary in the state but unfortunately after I use my points next time it will most likely be the last time. I had one of there employees tell me I need to "take things up with Michigan " due to the fact he was to incompetent to explain things p

Love this place, great selection and deals

Over $150 worth of products ordered online. Didn’t have a single one in stock.

Justin was so so helpful!! Drove two hours to get here and it was worth every minute!! I highly recommend!!!!

Decent space, small brand selection, so far quality products. From gummies,??to edibles, and of course flower??. I was able to grab it all. They have weekly deals, be sure to check often. There was a crazy long wait??. There was plenty of space in the lobby thank goodness. All in all, no complaints, maybe next time I'll go closer to w

First experience was great! Not many people was in and out as I’m a customer who pretty much knows what they want. But after they got busy, the whole place changed. Customers and employees yelling at each other? After waiting for an hour and a half the employee wanted to prove that she’ll make you leave for complaining. The rest of t

Be cautious asking their bud tenders if something is sativa or hybrid and other questions about their inventory they will say you’re being rude. Save your time and go to Green Stem, they have knowledgeable bud tenders and not always out of stuff like Primitiv. I’ve seen corner boys with more stock ??

Davida hooked me up with my birthday discount and saved me some money!

Probably one of the best dispensaries in the area!! Would 100% recommend

I was sold the wrong product and called in about it and manager latisha started talking over me and said I'll let the bud tender know your mad I said how about tell them how to do their job correctly she got rude primitiv socks only because the staff I wish the owners would deal with that

This place does not believe in the 1st amendment..look up YouTube video

Great place to shop if you enjoy waiting over an hour for an order just for them to tell you to come back tomorrow while everyone else picks up their order. The least the guy could've done was not be stuck up about it. First time shopper and I figured an order placed an hour ahead of time was ample time. Gotta love watching people pi

Great atmosphere, great products, great prices, great people!

Very good selection

Love Primitive!!! I've been to most the dispensaries on this side of Michigan and Primitive is the only one to satisfy me. The smoke is always good, great deals and it's always fast. The workers are always helpful and kind. Definitely 10/10

I was not too impressed with this place. Customer service was not great!

I used to like this place because they were so fast. My boyfriend placed an online order at 1:00. We’ve currently been here for almost 45 minutes because he has to go inside so they can weigh things out. In the meantime they have apparently ran out of certain things and other people have showed up, went inside and picked their ordere

The product for the price are worth it and once you’re a loyalty member you get crazy deals . Ask for Davida when you stop in not only will get you the best products to match your taste .

Worst customer service experience I've had at any dispensary I've gone to. And I've gone to a lot of them. Drove for 40 minutes and I can say I'll never go back. If I owned it I'd definitely change my management because that was a terrible experience for both me and my wife.

Love Primitiv! Davida takes such great care of all of her customers! She even sold me primitiv performance and I’m feeling great! Highly recommend!

Been to a lot of dispensaries, in 4 states. I am compelled to say Primitiv in Niles had the best costumer service I have experienced. Davida did a great job.

My first time in a dispensary and I can say the experience was enjoyable. We definitely had a HIGH moment.

Nice dispensary! Moses at Check-In was great! Will visit again.

Great Weed with great prices! Davida is the best!! Always knows what’s she’s talking about and great at controlling the room!! always ask for recommendations!!!

Like the product customer service is terrible. These people seem like they hate their jobs. The express options like online, curbside , and drive thru take longer than in store shopping. Terrible parking lot and terrible wait times.

I called cuz I couldn't order online and when I called I asked about the wait time and I was told no wait . I drive one minute to the dispensary and I go in and there's a thirty minute wait. They are straight liars,two bud tenders for 20 some people smh.

Selection, good service, slow service

First time there alittle slow but superb choices

Yuk!

Great deals every week! Staff is amazing and friendly! Don’t forget to sign up for rewards! Prices are very affordable! I highly recommend Primitiv

Awesome place with an amazing staff . And a bonus got to meet Calvin MEGATRON Johnson an Rob Sims

Make sure you are getting the product you want, my scenario was wanting kief, instead they gave me a liquidy resin even after asking MULTIPLE times if it was for sure kief. Was told yes but she cant open the box to show me, get to my truck and nope. So had to go waste another 30 minutes. Doesn't get to you in the order they say so g

I've been 4 or 5 times now, staff is always friendly and helpful. Prices are great for my budget, always have good deals going on. They have a great selection, and I've definitely enjoyed all the products I've tried so far ?? 10/10 Definitely recommend ??

Great people! A. Very nice experience!

Great staff friendly prices

It's hard to get 5 stars from me. The product is exceptional and clean no tane at all like the other dispensaries. The price is unrivaled nationally .. Yes, Michigan has the best quality for the best price.. Been that way a long time and I am more than happy with this dispensary. You had lost a star for stopping your sale with

Drive to is fast reasonableprice for hash bomb

Buy some herbs, meet a Detroit Lion, daily specials, etc.! Lines are a bit long but worth the wait.

Longest wait I've ever experienced, horribly unorganized. Needs help, good product, if you want to wait 2 hours.

Went there to "meet" Megatron and Rob for my birthday. I was first in line, excited and they weren't even there. Waited for 45 minutes and left. I won't be back. *Edit* They may have shown up later, but no one working there had any idea when they would be there. There wasn't even any schwag to be had. Don't worry. I will not be back

Very helpful, friendly and efficient! I feel like a person there, not just a money maker.

Just waited in the lobby for 40mins to finally get in the back and there's still over a 30min wait because they let groups of people shop together and none of the items that I looked at online were in-stock ,I ended up leaving without anything after wasting an hour of my time place needs to be managed better

Great prices

Good location and options, but excruciatingly slow service even when there is no line.

Went there to "meet" Megatron and Rob for my birthday. I was first in line, excited and they weren't even there. Waited for 45 minutes and left. I won't be back. *Edit* They may have shown up later, but no one working there had any idea when they would be there. There wasn't even any schwag to be had. Don't worry. I will not be back

Website says THC content for grown rogue runtz was 28%. After I pick it up the package says 17%. Not the first time where website is completely wrong. Blantant false advertising if you ask me. Majority of flower brands don't even list THC percentage on the website. Last time I order curbside or come to Primitiv.

Drive through is quick and easy. Inside is always clean. Prices are cheaper compared to other dispensaries, even the new one right down the street! Consistency is key. Will be back again!

Love the design and set up. The prices are great, and the guy who checked me out was VERY helpful. The check-in floor was VERY busy while I waited, and seating got depleted quickly. The sales floor is small and clustered. People need spread out more while shopping and paying! Overall great place, great atmosphere.

Stole my 10$ in reward points, didn’t take it off my total, chick acted like I needed to tell her something was on sale, as if it wasn’t her job.

Great staff very safe and professional atmosphere. I will definitely be going back. Very wide selection. You will not be disappointed

Very slow. Every time I’ve came it was really busy with only 3 budtenders working at a time. You will spend at least 30 mins at a time with slow workers and slow system.

Not going back till they got deals like levels across the street, over there they have 14 carts for 100$ way better then any other dispensary in the area , so step your game up like them !

It's hard to get 5 stars from me. The product is exceptional and clean.. One bad attitude can ruin it for everyone. They also have the best loyalty program hands down..

Great customer service. Well versed in quality and price.

It was very nice in there

Prices are great!...However... when ordering through their website the thc levels are VERY deceptive. For example, you order 1/8th online with thc 30% but when u get home only 22% listed on the packaging. I know thc levels are not the only factor in quality and that "actual" thc levels can vary by up to 10% than the label BUT WHAT

Bud tender’s attitude was that I was annoying him, asking questions, since it was my first time. To top it off he did not give me my first time discount on my order. Worst service i have received at a dispensary in all of Michigan. To many better options to return.

1st time, ordered on line, went thru curbside pick-up. Was there 10 mins, quick service great deals.

Davida is the BEST manager I've ever dealt with. For any business of any kind. I'm a former GM myself (a VERY good one too) and this girl's customer service is BEYOND amazing. I'd work for her in a heart beat - Primitiv's staff is very lucky to have her. I had ONE "funky" experience - and she completely erased my mind of it - with th

Excellent service for curbside. Friendly, Prompt service. They were out of something I ordered by the time i came and picked it up. They substituted for me,plus I got a discount!! Deals every week.

Always friendly service. Great staff try hards at there jobs making it a great environment. On other hand not the best prices around they're a little greedy on that being why it's a 4 star

Great place to shop.i only had like 21$ and was trying to get something that was 30 before tax and I had enough points for 10$ off and she said sure let's try and she even knocked 2$ off and my total was 20.98.totally awesome place.will always recommend

Got to meet the owners on 420 and they are super cool ?? and the place is very reasonable in pricing and great products

All my peeps! Awesome flower and deals

Over 30 minutes waiting in the front area with a dozen other people, unfriendly receptionist and high prices. Bud tender was friendly. The strain I normally get is almost 5x as much here compared to other places in the area. Out of the dozen dispensaries I've visited, first disappointing experience.

I just recently had surgery and my wife is temporarily out of work due to injury. I got my regular email and saw my usual purchases are 10% off. I had a limited amount of funding available and wanted to get the most for my money. I was waited on by a patient and professional budtender named Danden. He hooked it tf up! Within a few ce

Worst wait time two hours for flour yeah no thanks ????

One Of My Favorite Places To Go!

I went with a Friend. There was a long wait but recieved 25% off because of the wait

Amazing prices and very helpful staff!

I have been going to Primitiv for over a year with my husband and today will most likely be our last visit. When we started going it was great. They had LOTS of staff and they were friendly. We were always in and out within 40 minutes. It used to not take so long, but that has changed tremendously. With our last five visits it has be

I want to give them a five star because I do like this place, the product, and the staff. The online ordering works great and the curbside pickup has always been speedy up until recently. I am glad they are getting the higher volumes in customers because they deserve it but It seems more employees may need to be hired to handle this

Almost all their Concentrates have NO pictures online. And they do NOT allow you to see the concentrates before buying. So your spending $ to guess how the strain from that company turned out. Cant see the consistency or smell. I was interested in $70 Element baller jar but im not gonna buy it if i cant see it first. And most of the

Was great until they settled in. Took them well over 8 months fix eye sore from someone hitting building. Wait times and periods are unbelievable now. This place was my Ace in hole. Now it’s a JOKE!!!! Also don’t mind the massive MASSIVE holes leading through the property to the venue.

It's hard to get 5 stars from me. The product is exceptional and clean.. One bad attitude can ruin it for everyone. They also have the best loyalty program hands down..

I am always waiting for more than an hour to 2 hours. People were getting helped, who walked in after me. Horrible service. Products are not that good.

The way they handle customer demand is very inefficient. Having customers wait in the lobby for 30 minutes just to have them called back and wait another 15-20 is not what customers are in the market for.

Always friendly and helpful

Always nice and helpful

Prices keep going up

Good service

We waited over an hour, they only have two bud-tenders. The prices and deals were okay. Your 15% off on the first visit is only valid if you don’t use any deals

Got home to see that over an 8th was all stems and leaves. Not trim and clean as u would think. Ended up with 23.4 grams. And took forever to even get waited on.

Been here twice. Great quality at good prices. Always happy with it when I get home and it usually beats out the competitors. Only downside is it can get a little backed up and sometimes there are only a couple people working at the counter, although I imagine staffing has to be hard to figure out as it can be busy or quiet at any ti

Great place good prices always go back

Very rude on phone waited 25 mins only to hung up on me. Sad the way I was treated. Never again will I grace u with my money or time. All about the money is all I see.

Stopped in today and haven't been here for awhile. They've changed a lot of things around and to be honest not for the good. If you are a Medical Card holder STAY AWAY!! I have my medical card and I found out today that medical card does NOT get you to the front of the line anymore. This will be my LAST time coming here. If it wasn't

It's hard to get 5 stars from me. The product is exceptional and clean... They make a few mistakes but half the time it's in my favor.. 15 grams for less than 10.. They also have the best loyalty program hands down..

Good place to stop

NICE!! Finally don't have to wait long at my favorite place, quality product quality people, screw waiting in line for the cheaper quality

Busy pre-order if your in a hurry

Was a lil girl in the flower candy store. Workers were friendly and helpful. Will be back ??

Today's interaction changed my opinion on this dispensary. My tender was awesome. Hopefully I wasn't fooled

Great Service

Kayla was SUPER helpful!

My Fav??????

Nice dispensary! Moses at Check-In was great! Will visit again. Visited again Max was great as well. ????

Small little place but I liked it!

Try introducing a product to the interested consuming customer. As opposed to shoving a recently consumed flower in my face "Smell This Mann!".....

This store is terribly managed. They have 7 registers but only 2 budtenders at one time in a full store, with budtenders walking around seemingly doing nothing. Wait times are incredibly slow and once you get to the counter, budtenders are incredibly rude and lacking knowledge. If you ask them questions the most common answer is" i d

Friendly,prompt

Friendly and fast

Got some flower from this place and there was more clippings then flower...place is a joke...

Best buds at the best prices! Always have good deals and bonus pick ups when you spend more and have the best reward point system! I drive all the way from Chicago to come here and I have a Illinois dispensary 8 minutes from my house but the 2 he drive is sooo worth the saving and variety!

They had nothing for replacements for spending over a certain amount.. I'm a loyal customer. This isn't right...

Don't buy the Turf brand ounces. Half is trimmings and half is bud.

Love primitive! Always been great service, lovely employees, and great products!

This is definitely the worst dispensary I’ve been to. Upon entering the lady at the front was on her phone and didn’t tell anybody walking in what to do. There was a lovely couple behind me however that made sure I signed in and then they let me know it shouldn’t take too long for someone to check my ID and be seen, 20 minutes go by

Great dispensary prices and friendly staff

I received vape cartridges, 3 times now, that either were stored improperly and were clogged upon first use, or they never charged when opened. I also had another friend receive expired vape cartridges from Primitiv that also did not work upon first use. (I personally tried to see if I could get it to work and couldn’t) Absolutely ho

Friendly staff, good specials. 1st time there and had a good experience, will be back, for sure!

My first experience with Primitiv went well. I was looking for high thc flower and they seemed to have the best. But, my second experience was bad. Advertised on the web, they had several strains at 30.7%. I ordered 2 of the strains and drove to pickup my flower. When I got home I indeed had the strains I ordered but one was 20% and

La gente super agradable .. y todo muy rico

I pre-order and it still takes 20+ mins to scoop, good bud though

By far the slowest service I've ever encountered. Probably worst dispensarym. .05/10, would recommend against.

I left after waiting 50 minutes when it was not busy. Unacceptable wait times.

Meh. Slow service and uninviting staff.

Update: place has gone drastically down hill will be begin shopping at a different store. Called to speak with a manager and got hung up on.

Great deals but the last 4 times I've been here I've waited over a hour after my online order is ready for pickup. What's the point of doing a online order if people do walk ins and get there products before me. Very frustrating

This store was my first and only that I have been too. And I don't need to go out and try any other similar stores because I am extremly satisfied with choice of product, prices and THE BEST CUSTOMER SERVICE that I have ever seen amongst all variety of stores big and small or chain or not. Keep up the great work your team is the best

Very helpful staff.great weekly deals.they have a point system.pretty much the more u spend more u save

Had alot of stuff! Everyone was friendly! Update 2-9-23 do not go on a Friday evening/night. I got there at 6:08 pm I waited until 7:10 pm to finally go back...the whole area where you come in was packed full of people. There should be a set time limit for people to browse in the back. Not sure if front desk ladies lost track of who

Always have something new to try

I have been afew different places and here they always have some great deals. ??

THEY KNOW ME!!!!! Love that it usually the same people who budtend to me. I'm a very incisive person so I jus usually tell them what type of product I want (prerolls, flowers, etc.) N they pick out what I want n it always hit. I love it there will always be my 1st choice in dispensaries

Price is too high

Best premium products in Michigan, cheapest prices in the states, and hands down the best customer service ever Edit..... used to be one of the best places to go until prices are jacked up high, and you have to wait forever just for a pre-order. Not a top of the Lind place to go now

They advertised purple glue 1/8 th for 5.99. they wouldn't honor even after showing the site. False advertising. It's still up on site! They were very rude! Won't go back.

They have purple glue pre roll 1/8 th for 5.99 will not honor. And it still on there web site. Will not go there anymore@false advertising

So I come here often the last review was 4 weeks ago. I stopped in a few days ago to try the true north carts I grabbed 4 of them. Today I opened the LA pop rocks one and I notice the the cap on the bottom is discolored. I open it up and its leaking from the bottom. I'm not sure if I even want to try it out and put it on the pen and

Moses was the most helpful person I've ever dealt with in retail anything. He really goes the extra mile to help you find exactly what your looking for and the whole rest of the staff are right there to. Awesome place top to bottom. Nice job Megatron!

The employees are non interacting and seem to b there to hangout then sale there product. It's become the hood in a negative way hangout and don't plan to use any more

Love it

Amazing deals but u need to sign up to get flash deals. New micronized cbd cream if u got joint issues.

My friend stopped by while I visited his place in Michigan, he said the deals are impeccable only issue is the quality of the product he said.

Slow service, funky waiting area, low quality buds

I had an online order and people without an order were helped before I was

I received vape cartridges, 3 times now, that either were stored improperly and were clogged upon first use, or they never charged when opened. I also had another friend receive expired vape cartridges from Primitiv that also did not work upon first use. (I personally tried to see if I could get it to work and couldn’t) Absolutely ho

Little unorganized but very friendly staff

Service was okay, product selection was good nut more expensive than I'm used to.

Don't call people in the correct order this has happened on more than one visit, can't keep the same employees.

I like going here there prompt and deals are very good

Great prices and great products. Super friendly staff and they're very knowledgeable too.

Very nice and knowledgeable ppl.

Knowledgeable, friendly,

Had alot of stuff! Everyone was friendly!

Great place to shop.

There is no other way to say this but this is a sketchy place. This is the first dispensary in the area where I felt more unsafe inside than I did outside. The checkout process is long and lengthy too. We got a good deal at the time but not worth coming back.

This is my favorite dispensary in the area! They have high quality products with a vast selection in stock. The ambience inside is relaxing, and the staff are friendly, knowledgeable, and always have great recommendations!

My first few trip were okay; despite the lack of menus or flower choices displayed clearly and a lack of recommendations by bud tenders, I appreciated the quick in and out. So I started to use their online menu and order for curbside pick-up ((why go in when you don’t have to?)). That was going okay except for the last month. My last

Be better if they listed THC on ALL the products. Music way too loud where you can barely hear. And good luck trying to get a job there because the manager doesn't bother to even call you back. Supposedly they are constantly shorthanded. Now I know why employees feel unappreciated.

Excelente trato, personal muy cualificado

Drive thru is the quickest!

Won't pick up phone at all! Got a bad product and can't even talk to them about it! I guess you really don't want repeat business, because this makes me not want to do business with you!

Fast, friendly and convenient only complaint I have is that they do not offer veteran/military discount like ALL the other dispensaries in the area.

Love the place the prices are great the people that work there are always friendly and have a smile on their face

Great service Great everything

Staff are friendly and infomative. Great prices. Definitely recommend.

Worst dispensary in Niles. Not worth going to.

Been here a couple times and all products are amazing!!!! I'm into concentrates and wow , great job everyone ?? ?? ??

Bud tenders extremely knowledgeable and the flower is top-notch ?? 10/10 highly recommend!

Honestly the worst dispencery I've been to in niles. They tried to charge us for someone else's order thankfully it was declined because of the price. Then after sitting there and waiting 30+ minutes this lady comes out hangs half way into our car over husband. Very unprofessional. We only got part of our order at the end of it. Horr

Made a purchase. Very satisfied.

It is great ?? you guys are the best ????

Fast enough

Quick & Easy Drive thru CurbSide :)

Probably the best option for dispensaries in the Southwest Michigan area. Superfriendly staff, very affordable prices. Great location. Right next to Taco Bell so you have all of your munchies within walking distance, what could be better?

Excellent Budtinders. Thank you Primitive, for caring about my health.

You get what you pay for. It's like an onion there, lots of layers -- and they all make you cry.

Very friendly staff and knowledgeable! Very pleased

Overall good experience only complaint is that the parking situation is kind of lacking

Quick service and kind staff

I used to go to primitiv all the time till the workers though they mattered more than sales it's beyond me how attitudes are in the drive through and they expect tips smh

Always great! The employees are beyond amazing and so helpful

Great rewards program easy to use and why wouldn't they get five stars they sell marijuana! #Winning

Justin was very knowledgeable of RSO and its benefits

Don't like the long line wait in the drive thru

The selection that they have is amazing. The LSD Resin is amazing ??. Primitv is the best

Great experience

Great prices. Knowledgeable, Helpful, friendly staff. I would recommend them.

Super cheap & quality is great. Terrific service!

Friendly, brilliant staff. Great prices. Great medicine. Wonderful Wellness Center

Great low prices ,sativa for morning and hybrid at afternoon. Durbin poison, is a must to get your day going.

My Niles goto cannabis store. They wait is never very long, even when they only have one person working in the back. Good prices, good strains. I never even bother with that other store anymore. Highly recommend.

O where o where did my points go..they where in my wallet but they keep disappearing..

Good service even when they are running around to get it done. Good prices too.

Always a wide selection and incredibly helpful staff. Antoinette is amazing and knowledgeable!

In my top three preferred dispensaries

Most rude place they sell molded product and act like it's not there issue ?? and they false advertising with no regard everyone please look at your Marijuana closely or you could get sick

Great prices and products

I used to go to primitiv all the time till the workers though they mattered more than sales it's beyond me how attitudes are in the drive through and they expect tips smh

Placed an online order, they canceled it the next day without ever filling it. Zero stars for customer service.

????

Great place for Buds, they actually bring it to your car, you don't have to go in...the staff is nice to look at and great Green Buds great smoke AND Great Prices!! Let's get Primitiv Group!! Keep ??

Best place around. Great prices and deals.

Love it in and out

Unprofessional staff, ignorant and rude.