The Refinery - Kalamazoo

Love this place and the people ask for Alec, super helpful bud tender always getting the best experience can’t go wrong with the deals and quality?? will always be coming here thanks again Alec ????

Changing the name on strains!!!!!!

Went to the Refinery today for the first time. I did a curbside order & hands down, whoever picked up the phone & whoever my budtender was were amazing!! VERYY quick service and they even noticed it was my first time and I got a nice discount!! I will be visiting them again soon! 3 things for $11.66 Nowhere else can beat that!

I had a great experience at the Refinery Alex V. was a knowledgeable budtender. Customer service was amazing everyone seemed happy to be there. Will definitely be back and will recommend to all my friends.

Awesome experience with Mike he’s super knowledgeable and was able to answer any questions I had. Will definitely be back and I hope to have him as my budtender again.

I seriously love the wax/conentrates here. The ones at GLH and others just suck, i really recommend the wax here

Fantastic deals, and fantastic dispensary!

Good deals. Just stay the heck away from the GreenCo Ventures $10 gram concentrates. Sorry guys but this is the worst stuff possible. No one should be ingesting that stuff. Period. Also. Your ATM can f**k all the way off. Charging $6 for a withdrawal. Other than that. Great dispo. :)

Stopped in for the first time and will definitely be back! Jaz was my budtender and was spectacular, very knowledgeable and answered all of my questions and concerns. Baller jars for $100, what?!! Love it here!

I've been to over 20 different dispensaries as a medical Patient in the last 2 years alone, Between Southwest Michigan and central Michigan. Literally could not ask for a better group of people to deal with near daily, than the employees at Kzoos Refinery. Theyre all so sweet and respectful. Theyre knowledgeable on their product, wh

Beautiful cans clean shop, wonderful people and great time overall, i drive nearly an hour to come here exclusively. Worth it.

Love this place literally best selection and best quality products and also the manager was able to correct an issue I had with my order and they rectified the situation right away without hesitation. Brittany the manager is awesome and the whole staff there is great friendly and super helpful as always 10/10 would recommend the refi

Out of all the dispensaries I've ever been to this one is it. California, DC, Illinois, Arizona, Nevada, nowhere compares. The Refinery is the type of place that others outta take notes from. They crack bags so you can smell and be happy with your product and purchase. Craig helped me out, answered my goofy questions with ease and co

All the staff is great, today my budtender listen to my needs and was able to help me select the perfect product within my budget.

Spent roughly $1200 here working with Alec! Alec made sure I was taken care of and was able to answer every question I had and gave me 10/10 customer service, I visited other dispensaries in the area and this was by far my best experience, this will be the only shop I spend my money now because of Alec.

Love this place. Havent found better prices, point system. Love going here great bud tenders also. New favorite place

Each and every time I visit I'm greeted with a friendly new face along with the old showing they are a growing business... I look forward to helping by continuing to shop here and also bring along new faces.

First time here and it was great! I picked up some wax and Jaz helped me. She was very nice and helpful. Definitely coming back!

The refinery is the best dispensary in Michigan! The inventory is plentiful and the budtenders are very knowledgeable! Jaz was our budtender and she was incredible!! I can’t wait to come back for my reup

I Always stop here when in Kalamazoo! Best Strain I've Ever had was here ! WHITE TRUFFLE !!!!!!!! If they have it Get It.. Trust Me !

Staff and prices were excellent. Jaz was awesome and really knew her stuff and was a big help, thank you!

More WHITE TRUFFLEZ please! Amazingggg

Just went to the refinery today for some of their NYE deals. There was a small misunderstanding that my budtender and the manager was able to make more than right. By far my favorite dispensary, they have great prices and great weed. Can’t remember the names but on my receipt it says the cashier was JSHIREY, manager was just as aweso

Usually love it here but the other day my boyfriend bought a pre-packed ounce (Fire OG) it turned out to be shake even though we checked specifically when we ordered that we WERE NOT getting shake. Feel like I’m in high school buying weed from a shady plug with all the stems in seeds in here. Feel so disrespected as a customer and wo

Very pleasant experience from the moment I arrived. I was quickly greeted by the receptionist, signed in and informed of deals. My budtender Jaz was amazing. She was very patient. She made sure I got the things I wanted and she made some great recommendations. The products I got are amazing. ?????? Will definitely be returning.

Awesome! Friendly staff Best prices and products around

Always quality product and prices

i’m going to start with saying this the refinery definitely lives up to the hype and expectations that i want from a dispensary. it helps especially when you have great budtenders to help like Jaz.. she’s patient took her time an tried her best to give me the highest quality product

Baller jars never disappoint first time there will be returning soon

They no longer offer the 10% tax discount for medical patients who buy recreational products. I was told last visit that it didn't work on "deal" items anymore, today I show up to pay full price for a rec item and still don't get the 10%, even mentioning it to the cashier, and she says "yeah we don't do that anymore". Not to mention

Amazing service!!!! The bud tender helping me, Izzy, was very informed about the products I was looking for on top of always suggesting the best deals. Very personable and made my experience extremely enjoyable. The product is amazing! Will DEFINITELY be coming back again.

Great product for a great price wasn’t sure what to get at first but Craig had some great recommendations and helped me find something excellent service 10/10 recommend

The service here is top tier!!! My budtender Nathan was super helpful and recommended only some of the best stuff I’ve picked up at a dispo in a long time. They definitely made me feel part of the family after my visit. Will definitely be coming back!

Amazing service, price, and product

A lovely person with crystals helped me out today. They were super sweet and helpful!

Absolutely amazing place. Super friendly staff, stocked to the gills, and great quality product. No need to look elsewhere for me, I'll be back.

Ronald Mund suggested The Refinery to me and wow was I impressed. Great products and outstanding customer service. I got good and toasty, made me say Woah, Stop the Clock!

UPDATED ON 9/8/22: Shortly after posting this review (see below), Tori from The Refinery reached out to me via e-mail to extend her support and asked what she could do to make it right. I worked it out with Tori to swap out my baller jar with a much better quality one (based on their product availability). I was able to do so with

I stopped by for the first time and the staff were very helpful; from telling me what deals they had that day, and even letting me run to my car for more cash (I bought more than I expected to lol) I got 4 g’s of Monster Extract for $100! Currently enjoying my purchase right now ?? the woman who’s was working counter #2 was so nice, I

Amazing staff and experience whenever I go in.

Just purchased 6 grams of The Refinery Wedding Cake concentrate and it taste like straight up SULFUR ?? Will NEVER buy Refinery brand anything ever again. Trap House Company or any other brand is going to be a safer bet ?? This the first bad experience I've had like this here but this definitely not making a good first impression with

I loved my experience! I come here every 3 months. The bud is great, and a good price. The budtenders are knowledgeable!

Good variety, good prices, good quality.

10g baller buckets of live resin were atleast 3 gs short. Grape gas “live crumble” has a butane taste that reminds me of black market street concentrates. Very disappointed as this was our 2nd time coming out from Illinois.

Edit & Response to Refinery: They in fact DO offer their concentrate at that price, which anyonen can verify on their website. 10g baller buckets for $90 or 3x 3.5g baller jars (10.5g total) for $100 but I'm glad you think you know better considering I just made the purchase ?? This used to be my go to spot but I recently purchased s

This place is incredible. The person who checked us in was so nice. And Kelly was incredibly helpful and friendly. I'm coming back every time I need anything!

Great deal on some good rosin

Awesome deals

Awesome experience, great staff. Definitely will be going back.

Wonderful, helpful staff. Full range of product and price. Well worth the visit

Always love the experience and product here. Tried a bunch of the others and hands down the Refinery is the best. Some great products with great prices who could ask for anything more!

Customer service is excellent and the deals are fantastic

One of the best places in town

Excellent product and service.

First time customer waited for over 45 minutes for curbside pickup missed my appointment, I did call while waiting and someone said they will be right out, never came end up going in and waiting 5 more minutes and the product was not what was posted on websites

Best Customer Service yet at a dispensery! I was in serious pain at a nearby attraction, and et viola! The Refinery sells the exact NEW TECHNOLOGY using pods from Select called " Cliq." Best Vape experience ever! No cotton coils to burn. EVERY LAST DROP COUNTS! Plus they were open when NOONE ELSE WAS! GO CLIQ IF U VAPE! I

Great deals friendly people love it. The 3 for $10 is so awesome. One of the best I’ve been to.

Amazing people very time we come. I live in Illinois and take the drive to get my stuff and it is worth it. Better price more product and BETTER PEOPLE. I got this baller it’s STRAWBERRIES AND CREAM

The product is great and the people are very helpful and nice. They make you feel welcome & They have great deals.

Super friendly and knowledgeable staff, easy ordering and checkout process! Friend favorite for sure :)

Love this shop! Great deals and friendly staff.

Very nice bud for a good price, great staff, and there's always deals

I drove from Indiana to visit this dispensary, we have been on a hunt for a dispensary we really like. This one is very far but worth the drive. Their website is nice for ordering ahead, I like that they have a large variety of ounces, and best of all REASONABLE PRICES! WOOO!

This place is the best. Very friendly bud tenders that know their product. Have alot of variety. Definitly my new place

Super friendly always helpful knows more than a few places I've tried

I would highly recommend that you check this place out. Helpful, friendly and knowledgeable staff!

Stopped in a little over a week ago. This was the first time I’ve stopped in at the refinery. To say the least I will definitely be coming back!!! It’s over an hour drive for me. But it is WELL WORTH it!!! Staff and Budtenders are amazing with help about products. Very knowledgeable on everything Cannabis. I picked up some awesome b

Super friendly staff!!! Great deals!

The service is fast and everyone is friendly, courteous and very helpful. You have Awesome prices. Keep up the good work! PS- I would have gave a 5star But often the website can be... you know it acts funnah!????

I love this place best deals in town and best deals all around you won’t be disappointed

Wonderful staff and wonderful product

Best one around! Always a pleasure to go in with the helpful staff! They make sure your at your highest! ??

Always a great vibe inside and great workers

Best weed, best vibes, best concentration very good customer service and the staff there are so outstanding with their customer service highly recommended!!

Good flower and friendly??

5 stars to Carmen. She was quite helpful and let me check out each product prior to purchase. Made sure I got the best bang for my buck too.

Great atmosphere, great prices and we'll be back!!!

I love the refinery great deals and they're the mostly the only dispensary I goto and I have not one complaint at all and I will continue to spend my cash with them.

I bought a 2 gram disposable cart and maby hit it 6 times it died charged it and it's not working like theese are junk Junk stay away from them those 2 gram crudeboys disposable carts are Junk

Absolutely amazing experience with Carmen! Love love love the refinery and all the fantastic employees! Can't wait for my next visit??

I love it here!

This was my first at the Refinery, and I was paired with Carmen as my budtender. She was both knowledgeable about the strains they have and is also personable. There is an extensive menu to choose from, there is plenty of little perks or specials they have daily, and it’s not stuffy there. I will be back for sure!

Great people...Great place.

Great place

I've been in Michigan for about a year this is one of the best places I've tried out so far energy sick as hell and I mean that way

Good deals

Great people and wonderful atmosphere

Wonderful atmosphere. Staff was Great!! Very helpful and pleasant.

It is a great place and they are nice and helpful

Overpriced flower. Double the price of a bunch of other dispos. No decent ounce deals nowadays too - all house brand mids.

I love this place ! One of my favorite places to go in Michigan. All the bud tenders are super helpful and very patient. I recommend it to all my friends

This place is your one stop shop I have been to literally almost every dispensary that has gone up in this area there is no place better for quality and service o and did I mention prices. Making it locally owned makes it that much better. No more trying other dispensary for me after last couple places. If you haven’t tried this plac

I love the FREE GIFTS! Awesome place

9/22/22 UPDATE: After chatting with Tori, my issue has been resolved. I would be happy and confident to recommend The Refinery. I've been happy with everything else I purchased. I can't wait to go back! Thank you, Tori! 8/29/22 UPDATE: After seeing the response from the owner, I went back to the Refinery to see what they could do ab

I’ve gone to this location a few times. The staff are always friendly & helpful. Great recommendations & amazing prices!

Their 10 for 10 baller jars are baller! We drive over an hour to get the deals The Refinery regularly offers. Their management is on point and they make anything right to keep their customers happy which is relatively rare these days. We are back every weekend.

Great atmosphere, awesome people, good prices and amazing buds, we'll definitely be back!

Amazing deals and prices.

Great deals! Great smoke, Great people.

Was a great experience my first time and now I'm here for my second visit!

Im from Detroit & this the only place I come out here ??????

Best spot in Kalamazoo for edibles for concentrates. There are deals across the board and the budtenders are extremely helpful and kind. My favorite dispensary for concentrates

I went in and bought an ounce... worst place I could have gone to. The weed doesn't burn AT ALL. Can't keep it lit in a bowl, bong, joint or blunt. Highly disappointed.

Carmen’s the best budtender 42/0 service hands down

Wonderful dispensary with high quality product and excellent customer service. The staff are friendly and have great recommendations. Highly recommend this to anybody looking for a quality dispensary in the Kalamazoo area.

This place is always pushing top notch stuff I like to shop here frequently and suggest you give it a shot

Great service, better weed??

Best dispensary I’ve been to! great prices & quality on concentrates. Also great staff all around.

Great products!! Great people!!! Great prices !!! Clean and safe environment.

Love the prices and good products!! :)

Stopped in and grabbed a couple grams of dabsmith concentrates blue wedding and wowzers..... This is the worst dabs I have ever tasted the wowzers taste like burnt hair and the blue wedding isn't any better didn't even want to clear the hits sad quality waste of money

garbage products, look and smell great smoke 1/10

The staff are very nice and knowledgeable on the product. They also have great bundle deals

Had my first bad communication experience today after a year of great service. Lost my daily deal because I used my reward points. Would've been okay had they told me that when I asked how many points I had accrued. Ended up paying MORE by using my points! Been great in the past! FOLLOW UP! I was contacted within an hour of my review

I've shopped at this store for months. Now that my ex from 3 years ago happens to work there. I've been told I "make him uncomfortable" and that I was asked to not come back after last night. Not sure how taking my ID so I can shop makes them uncomfortable.

Love the atmosphere and the helpers. Very friendly. I go here once a month and it does not disappoint.

I visited The Refinery in Kalamazoo for the very first time this morning. What a tremendous experience. Carmen took care of me and she was fantastic. She was very knowledgeable, easy to talk to, and made great recommendations. The quality of the products, the low prices, and the customer service will keep me coming back here. Hiiiigh

Got good weed but it is expensive to smoke it I would recommend it to everyone

I drive from Chicago to Kalamazoo specifically to shop at The Refinery and let me tell you, it's worth it. Their baller jars are legendary. Their house strains are out of this universe. The prices and the quality can't be beat, so much so that I've been telling folks in Chicago to shop here. Also, reading about the strains on their s

Best dispensary great prices & deals on the flower. First place I seen with $150 Ounces!

Great people great vibes the bartenders were awesome and the front desk woman kicked it off right! I'll be back very soon ?? side note I accidentally left my ID and they Definitely made sure to get it back to me

Good deals. Just stay the hack away from the GreenCo Ventures $10 grams concentrate. Sorry guys but this is the worst stuff possible. No one should be ingesting that stuff. Period.

One of my favorite places except my loyalty points never show up

This is the best place in Kalamazoo by far!!! Best deals best staff best selection. Please come here for all your apothecary needs.

Amazing deals! Great service they were really friendly and helpful, the buds are gorgeous they smell fantastic and smoke even better!

Great place to go got good deals and amazing people that work here

The best place to go and great deals and super awsome customer service

Great deals and delicious gummies!

Menu in the lobby showed 4/100 concentrates for Elements. I asked for this deal inside. The budtender went and got someone else who was very rude and I was told this was on carts only. I showed the girl the deal was in fact on concentrates AND it was on the menu and she ignored me and went back in to the office. Came right back ou

I've had more service also enjoyment out of watching monkeys at a zoo then going to this place and wasting money when they can't abide by any of the deals online. Due to them having quotes no control over what's put on the websites also apps whatever it is they won't abide by and so if you see any good deals that require a coupon or

I definitely am all about giving credit when and where it's due. The Refinery in Kalamazoo is top tier to other dispos around! Hytek is my hands down favorite brand. A very transparent and friendly budtender suggested a Hytek strain and I'm not usually so boujie but, I did cave and got a prepackaged eighth of Hytek's strain Zero Grav

Great employees with amazing deals.

I come all the way from the suburbs of Chicago just for the rosin here ?? the best deals in Kalamazoo

Best dispensary around they have the best product and he best deals I'm in there almost twice a week

Doesn't honor deals posted online.

Best deals and prices around! There staff is always in positive moods, Im in there at least 2 times a week

Amazing store! Great product and deals

The best in kzoo

Had a very pleasant experience! Always my go-to dispo for priced and friendliness.

Great, friendly and helpful! The product I was in search for they had and half the price I usually pay!

They have some really good products and a great staff to top it off!

Always have had a good experience going here.

Love love love the refinery!!!! They are amazing. 100% recommend to ALL of my friends.

always the best quality! ?? they are always extremely friendly as well. i definitely recommend you stop by the refinery. ??

Great staff!!! Lol ve the baller jars! Great deals on flower too!

Absolutely my favorite dispo I love the wax choices and weed choices. I personally love how the staff are always greeting n welcoming never rude or mad. Very good customer service n polite. I’ll continue to come back

Always great deals and great people

No medical products whatsoever. Any store like that gets a 1 star in my opinion.

5 stars, always fantastic service, great prices, store is always clean and organized, amazing dispensary!!

(Updated visit below) I've had more service also enjoyment out of watching monkeys at a zoo then going to this place and wasting money when they can't abide by any of the deals online. Due to them having quotes no control over what's put on the websites also apps whatever it is they won't abide by and so if you see any good deals th

For sure worth checking out in town. Good prices.

Good place friendly staff!!

I visit here a couple times weekly, my favorite dispensary! The employees are awesome and the products and prices are even better. I recommend all my friends!

Very solid place. Better than most around SW michigan for sure. They're most certainly in the "rotation" will be returning.

High profile what? Forget about it! This place has the best prices on everything from Kalamazoo to Indiana!

The only dispensary I will go to. By far the best prices you will find and the environment is great. They are very knowledgeable and great at helping you as well as solid recommendations for things to try. They know their market and cater to it in the most professional way a business can. I would recommend this to a person trying to

Best flower in kalamazoo Michigan hands down best taste terps smells and high

Very friendly staff and the prices are great in and out had like a 2 min wait

The staff at The Refinery are all super nice and helpful. They have some of the best prices in Kalamazoo also. It is my go to dispensary!

Your coustomer services is great and I love your products

Love the refinery always have great deals going on and great flower??

Loved the staff, and the quality product. I’ll definitely be going back! ????

Very clean nice atmosphere and good customer service. shout to Avanderweele was so helpful definitely will be back when in town.

my go to .i like the cheap 8ths and the deals and specials

Love the team and love the products!!

They have cheap product as low as $4 and $5 a gram and it's still works really well . They also have $69 oz's . I recommend this store if you buy in small or big quantities as they even have deals going on every day and a voucher your first time going in as a customer .

Awesome place, good deals and great quality????

Wonderful establishment!

First time ever being to a dispensary and my experience was awesome! I had him running back and forth smelling different strains and he was more than welcome to do that for me. Def recommend

Called a day ahead of time, was told they had 15 zaza boxes for sale for $400 next morning. Was told to wait in line. Got to store 1 hour early, before open. 9th in line. After 5 people go back they say they only have 2 boxes left. Than I start asking guy at the front questions. He rolls his eyes at me and starts getting all mad at m

Every time I come here I have a great experience as soon as I walk in the door! From the friendly staff to the great deals this is an amazing place all around and I recommend it to anybody and everybody!

Vibes are lit. They are very knowledgeable. I never feel rushed when I’m in there, like other dispensary’s I’ve been to. All the flower I’ve gotten from here was a good clean taste and I would get again. Unfortunately, I’ve forgotten names of individuals that has helped me… but they all were great! I think I’ve found one of my favori

First time visitor and it was awesome very helpful staff very clean store great variety ro choose from. Highly recommended

I have never met a group of more friendlier budtenders. I never feel rushed or dumb for my questions or like a cheapskate for finding the best deals. The refinery will always be my go to.

Best dispensary I’ve been to!!! Great employees very friendly and very helpful!! This is an amazing facility!!

Never been to one before, was a great experience!! So very friendly!

Very knowledgeable people and great selection of products thank you so much and we will be back

Great prices, great staff, forsure going back

I drive an extra mile for this place

Ive been going to the refinery for awhile now I love trying out the 10g baller buckets. From the products to the staff they always are helping me get what I need and letting me know the deals and discounts. The refinery has a customer for life.

Great budtenders..product...amd prices...my definite go to??

I like going to The Refinery. The staff are friendly people and they have great prices , really good bud. I Recommend that you go to Refinery .

THIS PLACE! Last weekend was my first visit to The Refinery, and it was a last minute decision to stop, and I am SO glad I did! One of the best dispensary experiences I've ever had. My budtender was upbeat but chill, so helpful and friendly, and he was so knowledgeable! I loved how much I learned from him, including the likely reason

They are the best dispensary. Always have good deals on there product.

Every-time I have went there I had an amazing experience. The staff was amazing they were so caring and helped me so much. The wax was amazing every time. I recommend everyone to go here because of the amazing staff and products.

Love this place great products

Great prices,products and great services

I really like this place. Nice people

I’ve only been a couple of times, but I’m always happy when I leave! Their ounce deals are great, quantity and quality! I’ll definitely be back! Keep up the great work Refinery Team!

Awesome place awesome people ,I will be a regular I love everything I’ve bought from here

Fast and friendly service with a smile prices are pretty fair I visit the Kalamazoo location often

Amazing staff, great prices, dope packaging, overall 99 stacked. Amazing company. 10/10 would recommend again and again.

An amazing family owned company has the the best deals and the friendliest staff, my favorite place to go to be honest, I go a few times a week and it is always stocked. Staff is super knowledgeable and more than cabable of setting you up with whatever you need.

Best around hands down

Great deals and high quality!!

Very friendly fast and efficient . Helpful staff and great deals

Best service and prices in town!

The quality is on point. Recently had their Orange Cake and Ice Cream Cake strains and they’re astronomical in quality.

The Refinery is definitely one of the best dispensary’s to go to The have the best deals and prices And the 420 $200 bag they did was awesome.

I have been here on two separate occasions and will definitely return !the staff is amazing and knowledgeable and their products are always top notch.

Great prices. Awesome workers n very great product thanks guys

Great customer service. Hardy hill so awesome

Awesome staff! Knowledgeable & quick.

I love this place. The deals are amazing and the people are even better!!!

Friendly staff and a great selection of products. Definitely recommend ??

Update I went back and bought their key lime pie live rosin and idc what anyone says it's not rosin it is straight CRC BHO and is the most unpleasant smoke I've ever had I went elsewhere to get solventless rosin like I was told I paid for. I will be having this tested for hydrocarbons and solvents bc I can almost 100% guarantee the k

Strange waiting room system but decent deals. Customer service was enjoyable and concise.

Great place, very clean. Super friendly staff, quite knowledgeable. Will return.